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All 131 Jacksonville hotels

Extended Stay America - Jacksonville - Lenoir Avenue East

2.0 of 5 Hotel   |   6961 Lenoir Avenue, Jacksonville, FL 32216
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36 people have reviewed this hotel

Traveler rating
    13
    4
    3
    9
    7
See reviews for
8
4
6
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago via mobile

There were roaches and ants in my first room therefore I had to switch rooms twice. The only good part was the staff was pleasant. If I knew it would be that bad I would've paid extra money and stayed somewhere nicer. The distant was not too bad from the conference I was attending so not complaints there.

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Barrie, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 10, 2014

Friendly staff at the desk. Actually felt bad for her. Place was out of control. Started by pulling into parking lot and watched a few less fortunate walking through carrying a blow up mattress. Went inside and checked in and went up to room. On the way up the place reeked of marijuana. I had read a few bad reviews... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

Dave - Thank you for taking the time to write a review of your stay. I apologize that your experience at our hotel was not satisfactory. The cleanliness and condition of your room is truly unacceptable. I am sorry for your experience. I will be reviewing your comments with our staff to ensure these issues are properly addressed. Thank you... More

Orlando, Florida
1 review
2 of 5 stars Reviewed February 17, 2014

Positives: The place was clean, neat, reasonably priced and the free internet was great. Negatives: I was instantly greeted by a roach when I sat my purse down on the tattered dresser beside the TV. I was instantly on the alert looking for more to show up, which I did see at least four of them during my two day... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

Thank you for taking the time for writing a review of your stay. I am glad that you liked your room overall and our free Wi-Fi. Still, I am very sorry for the level of cleanliness in your room. As this hotel's manager, I can assure you that this is not the norm and something that is being addressed. We... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed December 27, 2013

Judy, who is the current (12-2013) Manager at this hotel could not be more friendly or accommodating. Judy actively and repeatedly offers to be helpful in every way she can imagine. It seems as if she has chosen a staff who genuinely enjoy each other and that follows her lead in friendliness and helpfulness. With Judy at the helm, Lance,... More

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Lakewood, WA
Top Contributor
76 reviews 76 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 18, 2013

The breakfast is really complete, scrambled eggs and all, and the lady who keeps the breakfast area clean is really cheerful. The service staff are very friendly here. The wifi works, the parking is close and plentiful and nthe place is clean - just a good basic hotel. The thermostat also works. (which is nothing to take for granted, considering... More

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed December 11, 2013

You are greeted when you walk in, you are blessed on your way out. There is complimentary breakfast and the rooms are kept neat and cozy. The only thing I brought was my toothbrush and clothes, all else was provided. Judy, Care, Kristen and the Cleaning Staff get 5 stars from me! Give them all a raise!

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed December 5, 2013

I have had a variety of experiences in business dealings with hotels. I hope that my comments can begin to express how absolute my positive experiences have been with this particular location. There are many choices in hotels in and around Jacksonville Florida. I have had the blessing of finding this particular one. Upon move-in and the days following, Judy-the... More

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed November 16, 2013 via mobile

I have been here for work since August and the manager Judy along with the staff have been great! They catered to all my needs to make me feel comfortable and at home. I recommended my company to stay here for their travels as it is great for the price you pay. Very satisfied.

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NORTH EAST FL
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2013

I've stayed here on and off over the past couple of weeks. JUDY,LANCY,BERNARD and the cleaning staff have been really professional. The staff goes out of the way to please staff... They maybe missing odds and ends but in reality we chose the hotel but we all want more then we're paying for. - jon

Was this review helpful? Yes
Atlanta, Georgia
2 reviews
2 of 5 stars Reviewed September 22, 2013

My cousin and I are cancer patients that came here to get some rest and have some peace and quiet in between getting chemo treatments. I chose this hotel because of the reviews I read online. To start off, the cleaning staff has been professional, courteous, nice, welcoming, caring, enjoyable, need I say more? The rate is comparable to what... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue East, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were unhappy that we did not have a sitting area outside. In response to your feedback, I am forwarding your suggestion to our senior staff. Also, I am sorry to hear that... More

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Additional Information about Extended Stay America - Jacksonville - Lenoir Avenue East

Also Known As:
Extended Stay Jacksonville
Jacksonville Extended Stay
Extended Stay America Jacksonville
Address: 6961 Lenoir Avenue, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #81 of 131 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Jacksonville - Lenoir Avenue East 2*
Reservation Options:
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