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Crowne Plaza Jacksonville Riverfront Hotel

3.5 of 5
1201 Riverplace Boulevard, Jacksonville, FL 32207
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Ranked #43 of 132 hotels in Jacksonville
4.0 of 5 stars 160 Reviews
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160 reviews from our community

What travelers say about this hotel
  • Very clean(7)
  • Ruth Chris(6)
  • Great view(4)
  • Room service(3)
Traveler rating
    58
    40
    31
    17
    14
Only show reviews for Family (19) | Couples (46) | Business (58)
Date Rating
Admin77
Cleveland, Ohio
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed February 14, 2012 NEW

The rooms are a nice size including a balcony with a river view. The beds were comfortable along with all the other amenities. Room service is okay as long as a large party is not in attendance. The restaurant, comfy cosy kitchen type deal provided very good and great quantity food. More

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mamakinrocks
PA
Contributor
16 reviews
9 helpful votes
3 of 5 stars Reviewed February 12, 2012 NEW

I stayed here when my daughter was visiting Jacksonville Univ. The view and area around the hotel is very pretty. I would definitely recommend a waterfront room. I expected that we would be able to walk outside our hotel and have many shops and restaurants accessible. In fact, a car was required to visit almost any establishments. The first night,... More

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Budger_roo
Orlando, Fl
Senior Reviewer
10 reviews
11 helpful votes
2 of 5 stars Reviewed February 6, 2012

I stayed here a week ago and the lobby of the hotel is nice. The room, workout facilities, and the rest of the hotel are in need of a decor update. The plumbing in my room did not work so well, but it functioned. I was a little aggravated that the leaking water on the bathroom floor. . The hotel... More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
February 7, 2012

While I'm happy you appreciated our lobby, it's disheartening to learn we fell short of your expectations elsewhere. Your feedback will be shared with our management team as we continuously search for opportunities to enhance our ongoing improvements to the hotel. 2012 will be a great year for us as we will be enhancing the decor of our guest rooms... More

Susanne6853
Central Florida
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed February 5, 2012

We were only in Jacksonville for the weekend, but if and when we go back, we'll stay at the Crowne Plaza Riverfront again. We arrived in town at 10:00 a.m. (two couples, two cars) and stopped in to ask if we could leave one of the cars there while we did some touristy things even though check-in wasn't until 4.... More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
February 7, 2012

Thank you so much for the glowing review! Success stories are always shared with our entire team and we look forward to hosting you in the future! With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

MRMTL
Montreal, Canada
Reviewer
4 reviews
5 of 5 stars Reviewed February 3, 2012

Stayed for 1 night in a Riverview room. It had a private balcony with amazing views of the Jacksonville skyline. I got in late and check in was smooth. Parking in the underground garage was no hassle. I did not eat at the hotel but there is a Ruth Chris steakhouse which is always delicious. Beds were comfortable and the... More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
February 7, 2012

I'm thrilled to hear we exceeded your expectations! Your feedback will be celebrated with our team. We hope to host you again in the future! With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

PilgrimTours07
Morgantown PA
Senior Contributor
32 reviews
2 helpful votes
4 of 5 stars Reviewed January 31, 2012

The hotel was more than satisfactory. Clean, up to date, free Wi-Fi, breakfast buffet, decent room service, convenient location for downtown Skyway (2 block walk), free hotel shuttle. Restaurant is a 5 star Ruth's Chris Steak House which is great for a special occasion, but not within our normal day budget. Be careful when booking to understand that you can... More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
February 7, 2012

Thank you for the outstanding compliments of our hotel services, cleanliness, and amenities. We're happy you enjoyed your stay and will share your feedback with our team. With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

QueenRB
Jacksonville, Florida
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed December 29, 2011
1
person found this review helpful

This place is bar none, the best place to stay downtown. We have been here so many times and each time its exceeding our expectations. This time we were fortunate enough to spend Christmas eve there More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
January 13, 2012

Hi Rachel! Thank you for sharing your great experiences with us! It’s always so great to host you and I’m so glad you enjoyed spending Christmas with us! All the best in the new year! With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

DumnATanker
Minneapolis, MN
Contributor
12 reviews
9 helpful votes
5 of 5 stars Reviewed December 29, 2011

This place was awesome. The view of the water from my suite, great. The restaurant onsite (Ruth Chris) awesome. The room itself was fantastic. I will definitely stay here every time I go to Jacksonville. The hotel lobby and the front desk people were great. A definite stay again. More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
January 13, 2012

Thank you for sharing your stellar experience with other travelers! We look forward to seeing you on your next stop in Jacksonville! With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

Jenn1125
Jacksonville
Contributor
12 reviews
13 helpful votes
4 of 5 stars Reviewed December 22, 2011

Great location, great service, beautiful view. The one downside is that our room had a faint musty smell. But we'd stay here again. More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
January 13, 2012

Thank you for your feedback! I’m thankful you found our location, service, and views to be top notch! We will share your additional feedback with our team and we hope to see you on your next weekend getaway! With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

Mary Ann C
Fort Myers, Florida
Senior Contributor
21 reviews
5 helpful votes
5 of 5 stars Reviewed December 15, 2011

Recently stayed at hotel for a getaway weekend with husband. From check-in to check-out staff were friendly and helpful. Suite was very clean and comfortable and view from balconies of river was beautiful, especially at night. More

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Crowne Plaza Jacksonville Riverfront, Public Relations Manager at Crowne Plaza Jacksonville Riverfront Hotel, responded to this review
January 13, 2012

Hi Mary Ann! Thank you for your glowing review of our friendly staff and clean, comfortable rooms with views! Come see us soon! With hospitality, Kerry Boatwright 904.398.8800 kboatwright@cpjacksonville.com More

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Crowne Plaza Jacksonville Riverfront Hotel Also Known As

  • Crowne Plaza Jacksonville
  • Jacksonville Crowne Plaza
Address: 1201 Riverplace Boulevard, Jacksonville, FL 32207

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Crowne Plaza Jacksonville Riverfront Hotel
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