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Crowne Plaza Jacksonville Riverfront Hotel

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1201 Riverplace Boulevard, Jacksonville, FL 32207
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Crowne Plaza Jacksonville Riverfront Hotel
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Crowne Plaza Jacksonville Riverfront Hotel
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525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Augusta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for a multi-day conference. The riverfront rooms have a great view, and the location is convenient to several nice restaurants, breweries, and bars. Right across the bridge from the Landing. The room itself was obviously older. The bathrooms really could use some shelf space. The pool is beautiful but the concrete is so white it... More 

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Jacksonville, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quick overnight stay for us - great view of the Riverfront (must request a riverfront room during booking), remodeled guestroom, great buffet breakfast with a few cook to order items (included in our overnight package), Ruth Chris Steakhouse is on property and newly renovated waterfront walk by the City of Jacksonville. I highly recommend this property for a business and/or... More 

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1 review
1 of 5 stars Reviewed 1 week ago

For a supposed nice hotel they need to handle rowdy guests better. There were numerous groups that were partying at 3 am. Gave us a room next to one of them. Called front desk twice to get security to get them to stop. Elevators were going up and down with a dolly being thrown out of one of them. The... More 

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Sarasota, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The bed must be 10-15 years old... Very springy. Two of my pillows had stains on them . The bathtub paint is peeling off. Staff was great. This is a hotel that has had some decor face-lifts, but could really use an overhaul. But for the price it's not too bad and the location in ideal.

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Connecticut
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was dated. Though they tried to spruce it up with a flat screen TV, it still seemed dated. The staff was very friendly and helpful. The restaurant was convenient and the food was good. It was the small rooms that took us back a bit. This was the first hotel that I've been to that didn't have any... More 

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Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I travel extensively on business and the management and staff at the Crowne Plaza make each stay an exceptional experience. Kerry Boatwright and Sara Priester stand out for their service but just as top notch is the staff at the front desk that remembers me each week and ensures that my stay is first class.

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Placida, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

While in Jacksonville for a 5 day show, the band was put up at a different hotel that some band members didn't care for. Crown Plaza was a MEGA Upgrade! Beautiful hotel on the river that seems to wrap all the way around the hotel which gives a water view from most if not all rooms. There is a Ruths'... More 

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Clinton, South Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I spend 20-30 nights per year at this location and have done that for the last 14 years. The staff-- from front desk clerks, to wait staff, or meeting Director treat me like family. Many call me by name. If I'm in Jacksonville, I'm on the St. John's river at Crowne Plaza, Jacksonville Riverfront. Best all-around IHG location ever, and... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The location and the view are wonderful, but I stay here EVERY TIME because the service is off the charts! Whether I check in at 4pm or 1am, I know "The Hotel Angel" (aka Sara) is always looking out for me with generous room upgrades, complimentary fruit/cheese plates and wine, and always a sweet hand written note welcoming back!

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Jacksonville Beach, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Almost everything about this hotel is very upscale, from the moment you walk through the front doors you can tell that no expense was spared. The lobby itself is breathtaking. However, once arriving to the room it was tiny to say the least. Still very nicely decorated, and had a spectacular view of the city from our balcony on the... More 

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