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Crowne Plaza Jacksonville Riverfront Hotel


Hotel class 3.5 of 5
1201 Riverplace Boulevard, (formerly Hilton), Jacksonville, FL 32207
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Reviews you can trust

68% Recommend
3.5 of 5 stars 74 reviews
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All (74)
[ Date ] [ Rating ]
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2 of 5 stars
suzmoyer   1 contribution
Colorado Springs, Colorado
Nov 21, 2009 | Trip type: Business, Solo travel New
0/1 found this review helpful

I was appalled at the photos on the website versus the actual hotel. The hotel is older and in desperate need of updates/repairs. The room did not smell clean and there were no "Sleep Advantage Amenities" (satin eye mask, lavender linen mist, ear plugs, etc.) as stated on the website. The wallpaper was yellowed and peeling from the walls in... more

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5 of 5 stars
EJDMyrtleBeach_SC   2 contributions
Myrtle Beach, SC
Nov 1, 2009 | Trip type: Solo travel

I spent one night at the Crowne Plaza, while driving from Ft. Lauderdale to Myrtle Beach. The nice greeting from the bellman and front desk clerk let me know that I was in for a pleasant stay. The lobby was very nice, and there were large bowls of huge, shiny red delicious apples for the guests to enjoy. My room... more

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3 of 5 stars
BSQ   39 contributions
Jacksonville Beach, Florida
Oct 30, 2009 | Trip type: Business, Solo travel

I would not have guessed this was a Crowne Plaza hotel. Older hotel in need of updating. Definitely not quite the level of accommodations one would expect from a Crowne Plaza. Nothing but good things to say about the front desk staff. The associate who checked me in was friendly and welcoming. Just enough chit chat to not feel like... more

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3 of 5 stars
JensDiversion   39 contributions
Sebastian, Florida
Oct 20, 2009 | Trip type: Family
2/2 found this review helpful

Good points - Awesome views, balcony, convenient location, friendly staff, the beds are soooooo comfortable at Crowne Plaza and that was true here, internet is free (but unsecure) Bad points - first use of toilet and it overflowed, my husband used the towels to keep it from going into the room, called for maintenance and new towels (we just arrived... more

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4 of 5 stars
porowski   1 contribution
florida
Sep 22, 2009 | Trip type: Business

I had to spend the night in Jacksonville to go to the Mayo Clinic. After going to doctors all over the United States I've learned to hate doctors and hotel stays. But this hotel made my stay so pleasant that I'm looking forward to my next appointment in Jacksonville. From the time I was checked in by a gentlemen from... more

Management response from
Janice Dailey, Director of Slaes & Marketing

It was wonderful to hear your stay with us was comfortable despite the circumstances that brought you to our property. Hospitality is our number one goal at the Crowne Plaza Jacksonville Riverfront and we look forward to taking care of you again during your next visit!

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5 of 5 stars
Gary-PonteVedra   1 contribution
Ponte Vedra, FL
Aug 14, 2009 | Trip type: Family

Ever wonder where the locals stay? We did our stay-cation this year at the Crowne Plaza Jacksonville Riverfront over 4th of July. A clean room, great hotel service, and an awesome time downtown was a cool way to spend the summer holiday. We watched the spectacular fireworks from the hotel balcony while many hung around the pool. Gotta love the... more

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5 of 5 stars
nhafenfeld   5 contributions
california
Aug 13, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed at the Crowne Plaza for five days in August. Great location, great rooms, great resturants, great service, great views!!! We loved taking the water taxi from this hotel! Downtown Jacksonville is beautiful. The view from our room was awesome. The room was very clean and comfortable. I will be staying here again. You can't go... more

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3 of 5 stars
aminivacation   1 contribution
Jacksonville
Jul 26, 2009 | Trip type: Couples
0/1 found this review helpful

We were staying for a mini-getaway here in Jax while going to the Rascal Flatts concert this week. I looked at the Hyatt, the Omni, and the new Hilton Garden location but having stayed at many CP hotels including Orlando, Atlanta and Melbourne Beach I chose the CP Riverside expecting my usual pleasant and comfortable stay. I hate to say... more

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4 of 5 stars
tdietz   7 contributions
Grand Isle, Vermont
Jul 4, 2009 | Trip type: Couples

It has nice not extraordinary rooms and riverside rooms have a great view across the St. John River towards most of Jacksonville's high-rises. Internet access and parking free. But the big plus was an incredibly outgoing, friendly and helpful staff. The were superior to the staff at any boutique hotel we've visited. more

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5 of 5 stars
CrystalCamacho   5 contributions
Jul 3, 2009 | Trip type: Couples

I know this review is long overdue but I just have to let others know what a great stay my new husband & I had at the Crowne Plaza Jacksonville Riverfront! Our room was beautiful & comfortable....we loved the bed! The location is great & the staff is very helpful! We had a memorable trip & look forward to staying... more

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Crowne Plaza Jacksonville Riverfront Hotel Also Known As

  • Crowne Plaza Jacksonville
  • Jacksonville Crowne Plaza
Address: 1201 Riverplace Boulevard, (formerly Hilton), Jacksonville, FL 32207