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Holiday Inn Express Hotel & Suites Jacksonville South

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4675 Salisbury Road, Jacksonville, FL 32256
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Holiday Inn Express Hotel & Suites Jacksonville South
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Holiday Inn Express Hotel & Suites Jacksonville South
Holiday Inn Express Hotel & Suites Jacksonville South
Holiday Inn Express Hotel & Suites Jacksonville South
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233 Reviews from our TripAdvisor Community

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Traveler rating
    109
    74
    37
    8
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Elizabeth City, NC
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were traveling from NC to Fort Lauderdale, FL for an AAU Taekwondo tournament. We stopped here as a resting spot overnight on the way. Lets start with the good things, the staff was very friendly. The lady gave me directions to 2 different places I needed to go & I was able to plug the addresses in my GPS... More 

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Houston, Texas
Level Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed something near family who live in Jacksonville, so this was a great location. It's right off 95, but not too far from the beach. The rooms were clean, the beds comfortable. The breakfast selection was good, your typical waffles, cereals, eggs, yogurt, fruit. The staff was very friendly and helpful.

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Arienne410 for taking the time to tell us about your stay with us. I am glad to hear that our location worked for you. We hope that you will stay with us again next time you are in town to visit family. Thank you Riina King General Manager More 

1 review
5 of 5 stars Reviewed May 29, 2015

After needing to make a quick switch in hotels and having a two year old who needed a nap early in the day, the staff allowed us an early check-in. From the moment we arrived until the moment we left, we were treated like VIPs by this staff. I don't know that we've ever felt so accommodated. The room was... More 

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Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 26, 2015

This was our fourth Holiday Inn stay on our family vacation and probably the least enjoyable. Staff were a little surly and lady at breakfast was kind of rude when I asked a question. Room was okay, nice and spacious, we had to change due to the fridge not working. Outdoor pool not very inviting so we gave it a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear Leeds_lady_bird, Thank you for your candid review of our hotel. We apologize for your dissatisfaction on some of our staff and services. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we... More 

1 review
4 of 5 stars Reviewed May 25, 2015 via mobile

We stayed here for two nights during memorial day and enjoyed our room as well as the breakfast and pool. Friendly staff and easy check in/check out. Beds are awesome. Only complaint is that the room service didnt come in our room during the day.

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Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

This Holiday Inn is just off I 95, so it is easy to reach whether heading to south Florida or north bound. The grounds are well kept with ample parking and the building exterior looks "newish". The lobby is exquisite and stylish with a well stocked dining room for breakfast looking out on to the pool. The breakfast was great,... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Micki O for taking the time to share your experience with us. We really appreciate that you noticed the details during your stay that we put so much effort into. We know you have many choices during your travels and we love that you picked us. We sure hope to see you again if you travel to Jacksonville.... More 

Staten Island, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015 via mobile

We are a military family travelling from Sector Key West to Scott AFB for a change of duty station. We called IHG and requested a suite with 2 separate rooms, as we have a 1 year old who sleeps in his own space, we also requested a crib. We arrived at 8pm tired and wanting to get our son to... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you CharlieRBowes for letting us know about your recent stay with us. I want to apologize for any inconvenience you experienced during your stay. I have contacted our corporate office about the mix up on room description. Unfortunately we do not have any suites that have separate rooms. I did confirm that you received the crib. I am also... More 

1 review
5 of 5 stars Reviewed May 23, 2015

This hotel offers the traveler very comfortable beds and a quiet and pleasant accomodation. Service and cleanliness are extraordinary with pride in caring for your room and needs along with the grounds and pool area. Work out area is adequate w a couple of treadmills no weights which is too bad but everyone here aims to take care of the... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Denise A!. I loved reading about your stay with us. I like the shopping near by too :) I specially loved your comments about service and cleanliness. I will share that with my staff because they do take much pride in their work and love to hear that it is noticed. We are looking forward to your return... More 

New York City, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 15, 2015

Stopped overnight on drive from NYC to Florida with our dog .Nice clean hotel , pet friendly, good price, good breakfast included . Will definitely stay again when traveling. Had no complaints at all. Staff very friendly. Would recommend to anyone looking for dog friendly hotel .

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Suffolk, England
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 11, 2015

Stayed here for The Players Championship, 20 min from Sawgrass when no traffic. Free Wifi and breakfast, the room clean and housekeeping came in with fresh towels every day. The breakfast is perfectly adequate, hot and cold items and lots of coffee. We arrived late in the evening and were booked in swiftly and given free bottles of water, there... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Suffolkgirl2009 for the 5 star comments about your recent stay with us. We know that there are lot of choices in Jacksonville for your lodging needs and it means the world to us that you are considering coming back to us next year for your visit to Sawgrass. We can't wait to see you again and we will... More 

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