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Holiday Inn Express Hotel & Suites Jacksonville South

Certificate of Excellence
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4675 Salisbury Road, Jacksonville, FL 32256
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Holiday Inn Express Hotel & Suites Jacksonville South
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Holiday Inn Express Hotel & Suites Jacksonville South
Holiday Inn Express Hotel & Suites Jacksonville South
Holiday Inn Express Hotel & Suites Jacksonville South
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230 reviews from our community

Traveler rating
    108
    73
    36
    8
    5
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44
41
52
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Senior Contributor
35 reviews 35 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our fourth Holiday Inn stay on our family vacation and probably the least enjoyable. Staff were a little surly and lady at breakfast was kind of rude when I asked a question. Room was okay, nice and spacious, we had to change due to the fridge not working. Outdoor pool not very inviting so we gave it a... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for two nights during memorial day and enjoyed our room as well as the breakfast and pool. Friendly staff and easy check in/check out. Beds are awesome. Only complaint is that the room service didnt come in our room during the day.

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Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This Holiday Inn is just off I 95, so it is easy to reach whether heading to south Florida or north bound. The grounds are well kept with ample parking and the building exterior looks "newish". The lobby is exquisite and stylish with a well stocked dining room for breakfast looking out on to the pool. The breakfast was great,... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Micki O for taking the time to share your experience with us. We really appreciate that you noticed the details during your stay that we put so much effort into. We know you have many choices during your travels and we love that you picked us. We sure hope to see you again if you travel to Jacksonville.... More 

Staten Island, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

We are a military family travelling from Sector Key West to Scott AFB for a change of duty station. We called IHG and requested a suite with 2 separate rooms, as we have a 1 year old who sleeps in his own space, we also requested a crib. We arrived at 8pm tired and wanting to get our son to... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you CharlieRBowes for letting us know about your recent stay with us. I want to apologize for any inconvenience you experienced during your stay. I have contacted our corporate office about the mix up on room description. Unfortunately we do not have any suites that have separate rooms. I did confirm that you received the crib. I am also... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel offers the traveler very comfortable beds and a quiet and pleasant accomodation. Service and cleanliness are extraordinary with pride in caring for your room and needs along with the grounds and pool area. Work out area is adequate w a couple of treadmills no weights which is too bad but everyone here aims to take care of the... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Denise A!. I loved reading about your stay with us. I like the shopping near by too :) I specially loved your comments about service and cleanliness. I will share that with my staff because they do take much pride in their work and love to hear that it is noticed. We are looking forward to your return... More 

New York City, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped overnight on drive from NYC to Florida with our dog .Nice clean hotel , pet friendly, good price, good breakfast included . Will definitely stay again when traveling. Had no complaints at all. Staff very friendly. Would recommend to anyone looking for dog friendly hotel .

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Suffolk, England
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for The Players Championship, 20 min from Sawgrass when no traffic. Free Wifi and breakfast, the room clean and housekeeping came in with fresh towels every day. The breakfast is perfectly adequate, hot and cold items and lots of coffee. We arrived late in the evening and were booked in swiftly and given free bottles of water, there... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Suffolkgirl2009 for the 5 star comments about your recent stay with us. We know that there are lot of choices in Jacksonville for your lodging needs and it means the world to us that you are considering coming back to us next year for your visit to Sawgrass. We can't wait to see you again and we will... More 

Bedford Hills
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

1 block from the beach, across the street from a Dairy Queen, free Wi-Fi and breakfast, happy employees and all for $130! It doesn't get much better!! Only complaint is that Trip Advisor won't let you submit a review unless it's at least 200 characters. Hence this last paragraph!! Who's helping whom??

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you for taking the time to write a review about your last trip at IHG Branded Hotel. We are glad to hear that you had a pleasant stay at the Holiday Inn Express in Jacksonville Beach. Even thought we are not the property you stayed at, I will forward these comments to Josh, the General Manager at the Jacksonville... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

We always stay at IHG brand hotels when we travel and holiday inn express is usually our first pick. There have been one or two stays that I regret staying at but this specific holiday express is the complete opposite. The moment we walked in the front desk rep was very polite and you could tell that the cleliness and... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Jorge1235 for the 5 star review. I am very proud to read your comments about our clean hotel and friendly staff. I know my staff takes pride in their work and I can't wait to share your comments with them. We hope to see you again at IHG Branded hotels. Thank you Riina King General Manager More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

As someone who travels all over Florida and stays at different Holiday Inns, I have to say that I really enjoy staying at this location. It's right down the road from Dave and Busters, easy on and off the expressway and just a pleasant experience all around. The staff was very friendly and my IHG reward points were posted before... More 

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RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you so much for your kind words! We really appreciate your loyalty with Holiday Inn hotels all over Florida and I am especially proud to hear that your loved our hotel. We value your loyalty and hopefully see you again soon. Thank you Riina King General Manager More 

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