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Holiday Inn Express Hotel & Suites Jacksonville South

2.5 of 5 4675 Salisbury Road, Jacksonville, FL 32256
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Jacksonville South
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Holiday Inn Express Hotel & Suites Jacksonville South
Holiday Inn Express Hotel & Suites Jacksonville South
Holiday Inn Express Hotel & Suites Jacksonville South
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211 reviews from our community

Traveler rating
    96
    68
    35
    8
    4
See reviews for
39
36
51
94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

I stayed here for 1 week, and was completely satisfied. From checking in, to cleanliness of the rooms, and just to the overall staff. Anything that I needed was always available. Staff was extremely helpful. Great area, driving distance to various nice places. Would definitely stay there again next time visiting Jacksonville area on business.

Was this review helpful? Yes 1
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you so much for your feedback. We really appreciate your kind words. We are looking forward to your next visit to Jacksonville. Thank you Riina King General Manager More 

Hickory Corners, Michigan
Top Contributor
70 reviews 70 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 2, 2014

But that is my sole gripe, the $50 nightly fee for my Labrador. That and the fact we were on the 4th floor and the elevator floor is slippery for pets. Other than that this place is spotless to stay in, the grounds are manicured and beautiful, our room was very comfortable and the mattress quite sleep worthy. Like everything... More 

Was this review helpful? Yes 2
Jacksonville, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 30, 2014

To be honest all the hotels in this immediate area need to be renovated, they're just old. There's nothing spectacular about this hotel, but it serves its purpose and isn't expensive. We weren't on vacation, we were just visiting family and needed a place to stay for a couple of nights. If I were on vacation I probably would have... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear R00M41, Thank you for providing us with a very considerate review and thank you for staying with us. Please accept our apologies for falling short of your expectations. Rest assured that the issues you have raised have been documented and will be forwarded to the appropriate departments for necessary actions. While we understand that your stay was not 100%... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014 via mobile

The stay was pleasant! The were no issues with the hotel. The staff was prompt and professional. I truly loved the cleanliness of the location. I will be staying again! The express breakfast is definitely an incentive as well... Good food!

Was this review helpful? Yes 1
Asheville, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 11, 2014

I stated at this holiday inn express for one night on my way to Miami. I checked in about 10pm after a long day of driving. After getting my room key i discovered a very bad smell in my room it was like strong BO and overpowering as soon as you walked into the room. The room had clearly not... More 

Was this review helpful? Yes 2
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Comptech08 for taking the time to let us know about your experience with us. I would like to apologize that we did not meet your expectations during your last visit. We know that in your travels there are many hotels to choose from and we appreciate your choice in IHG hotels and hope that you will give a... More 

Havre de Grace, Maryland
Top Contributor
192 reviews 192 reviews
18 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed June 18, 2014

We are IHG rewards members and found this location as a good stopping point before hitting Orlando. It was only 2 double beds instead of queen but it was a free night so it was fine. The room and finishes in the hotel were rather dated. The spout for the shower head was coming out of the wall and the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear mary532, Thank you very much for your recent stay with us. We are happy to read that you found our hotel nice and clean, and that you enjoyed the complimentary breakfast. I am however, disappointed that you were not able to fully enjoy your stay due to the bathroom issues and parking facility. Please accept our apologies for any... More 

North Carolina
Top Contributor
106 reviews 106 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 9, 2014

The reasons I chose this hotel was because of their rewards program (pts. don't expire) and also reading reviews on this site. I have never stayed at a Holiday Inn Express and not been pleased. We stopped at a FL Visitor Center & picked up a coupon book which gave us a great rate of $69.00 + taxes (total $77.97).... More 

Was this review helpful? Yes 1
Gastonia, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014 via mobile

The hotel and room were very clean. The front desk associate was informative and helpful. She provided restaurant recommendations and address to a store that we needed to go. My family and I would stay again.

Was this review helpful? Yes 1
Florida
Top Contributor
52 reviews 52 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 16, 2014 via mobile

We chose this hotel for its proximity to Bolles School for an academic event. The room was comfortable and clean. There was a simple breakfast. The highlight for me was the staff. They went above and beyond in checking in, helping with directions, and making sure we were comfortable.

Was this review helpful? Yes 1
Louisa, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014 via mobile

Very nice Hotel. Clean, polite Staff, good coffee, convenient location. No complaints here! & the staff is so courteous, thankyou to nkoya who reccommend the great seafood place she was prompt every time we needed assistance. Breakfast was yummy too! Ill be coming back!

Was this review helpful? Yes 1
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you AGraves88 for your kind comments. I was happy to share your comments with Nkoyo this morning. It is always great to hear that you are doing your job well and she sure is an asset to our organization. Thank you Riina King General Manager More 

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville South

Address: 4675 Salisbury Road, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville South 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Express Jacksonville
Jacksonville Holiday Inn
Holiday Inn Jacksonville
Hotel Style:
#25 Business Hotel in Jacksonville

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