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Holiday Inn Express Hotel & Suites Jacksonville South

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4675 Salisbury Road, Jacksonville, FL 32256
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Jacksonville South
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243 Reviews from our TripAdvisor Community

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Florida
Level Contributor
175 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed December 15, 2015

The staff was great, very friendly and helpful. The room with 2 full size beds and a fold out sofa was spacious, but the bathroom was a bit worn and the tub faucet was pouring out water. Maintenance slowed the leak, but did not stop it. The constant water running gave the bathroom a mildew odor. There is renovation going... More 

Helpful?
Thank Annie143Florida
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear Annie143Florida, Thank you for providing us with a very considerate review and thank you for staying with us. I am very happy that your overall experience with us was pleasant and that you commented us positively on our friendly and helpful staff. However, I regret that there was a water leak in your bathroom and that you got inconvenienced... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015 via mobile

I had the pleasure of a great stay at this establishment.The staff where courteous and friendly and made my stay very enjoyable.I will stay there every time I visit Jacksonville.The rooms where very clean and the complimentary breakfast was very very good. Great place to stay.

Helpful?
Thank James P
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 7, 2015 via mobile

I visited the hotel and while it was close to my location I was unimpressed. First my room was dirty upon check in. There was hair in the showers and the previous guests food wrappers and clothing on the floor in the room. I called housekeeping and it took them 2 days of complaints to get them up there but... More 

Helpful?
Thank Cheri140
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear Cheri140, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the service provided by our staff and our breakfast. However, I was concerned to see that you had some issues with the cleanliness of our room and the fridge. I would like to apologize... More 

New York City, New York
1 review
2 of 5 stars Reviewed November 25, 2015

I don't think there is enough disinfectant in the world to wipe down the amount of linoleum furniture in the rooms of this hotel. The carpets are dirty and they smell. The elevator (one) small and also decorated in...linoleum. Shower water pressure unreliable as is being able to get a hot, not warm shower. On the up side, the staff... More 

Helpful?
Thank Patienceny
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Patienceny for staying in a IHG hotel and letting us know about your stay. From your comments it looks like you stayed at the Blount Island location and I will be happy to share your comments with the General Manager of that location. We are located about 20 minutes from the port and do not have a shuttle.... More 

Murrells Inlet, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 24, 2015

The location of the hotel was excellent because of its location to the Mayo Clinic and also many restaurants in the area. Hotel was very clean, friendly, helpful and the breakfast buffet was also good.

Helpful?
Thank Judy S
Hickory Corners, Michigan
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed November 16, 2015

I have stayed here many times over the past few years. I try to stay on the first floor because my old dog dislikes elevators. The staff is always looking for ways to be accommodating and they succeed. The rooms are quiet, clean and comfortable. What more can one ask for..a good breakfast perhaps? Well there is that there as... More 

Helpful?
Thank Sid D
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 10, 2015 via mobile

Laundry facilities did not work on day of arrival. Handicap rooms are not properly equipped. Only one room in the property has a wheelchair accessible shower. The wheelchair shower had a very short shower hose would not reach the chair. When the front desk was notified of this problem they said they get a lot of complaints about it however... More 

Helpful?
2 Thank Howard S
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Mr. Howard I would like to apologize again for the inconvenience you experienced during your last stay with us. As I assured you yesterday we do care about our customers and their convenience. Once I heard about the issues you had I checked on all of them. I ordered an extra long shower handle to fix the issue of not... More 

Atlanta, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 7, 2015 via mobile

Have to be honest because I wish I would have found a review before I booked here via hotels.com. Staff was very nice. Hotel was decent. But the location is not ideal for a beach getaway. It's more than 6 miles from the beach, and not an area that's walkable. Had ants on nightstand. There are many nice properties closer... More 

Helpful?
1 Thank Audrey G
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you for taking the time to tell us about your stay with us. I understand that you wished to be closer to the beach. We do have a very nice Holiday Inn Express just about a mile from Jacksonville Beach unfortunately we are much further. Being in a corporate location, we really don't have anything walking distance. Bur if... More 

Springfield, Missouri
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 19, 2015

Another great stay at this hotel. The staff was friendly and helpful with area information and local maps. Convenient to I-95 , I-295 and the Jax beach area this location is tucked among the tall pines. Shopping and restaurants are close and a Dave & Busters restaurant is within 5 minutes of the hotel lobby. Our room was quiet, clean... More 

Helpful?
1 Thank trtzw
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 8, 2015

We stayed here for my daughters Softball tournament, the hotel lobby was clean but the floor we stayed on had fowl oder the day we arrived but was gone by morning. The room was very small and cramped for a family of four (2 adults, 2 kids).

Helpful?
2 Thank RandynAshley A
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