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All 130 Jacksonville hotels

Holiday Inn Express Hotel & Suites Jacksonville South

2.5 of 5 Hotel   |   4675 Salisbury Road, Jacksonville, FL 32256
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82%
Ranked #34 of 130 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 30, 2014
R00M41 Jacksonville, Florida
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211 reviews from our community

Traveler rating
    95
    68
    36
    8
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Jacksonville, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 30, 2014

To be honest all the hotels in this immediate area need to be renovated, they're just old. There's nothing spectacular about this hotel, but it serves its purpose and isn't expensive. We weren't on vacation, we were just visiting family and needed a place to stay for a couple of nights. If I were on vacation I probably would have... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear R00M41, Thank you for providing us with a very considerate review and thank you for staying with us. Please accept our apologies for falling short of your expectations. Rest assured that the issues you have raised have been documented and will be forwarded to the appropriate departments for necessary actions. While we understand that your stay was not 100%... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014 via mobile

The stay was pleasant! The were no issues with the hotel. The staff was prompt and professional. I truly loved the cleanliness of the location. I will be staying again! The express breakfast is definitely an incentive as well... Good food!

Was this review helpful? Yes 1
Asheville, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 11, 2014

I stated at this holiday inn express for one night on my way to Miami. I checked in about 10pm after a long day of driving. After getting my room key i discovered a very bad smell in my room it was like strong BO and overpowering as soon as you walked into the room. The room had clearly not... More

Was this review helpful? Yes 1
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Comptech08 for taking the time to let us know about your experience with us. I would like to apologize that we did not meet your expectations during your last visit. We know that in your travels there are many hotels to choose from and we appreciate your choice in IHG hotels and hope that you will give a... More

Havre de Grace, Maryland
Top Contributor
183 reviews 183 reviews
16 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed June 18, 2014

We are IHG rewards members and found this location as a good stopping point before hitting Orlando. It was only 2 double beds instead of queen but it was a free night so it was fine. The room and finishes in the hotel were rather dated. The spout for the shower head was coming out of the wall and the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear mary532, Thank you very much for your recent stay with us. We are happy to read that you found our hotel nice and clean, and that you enjoyed the complimentary breakfast. I am however, disappointed that you were not able to fully enjoy your stay due to the bathroom issues and parking facility. Please accept our apologies for any... More

North Carolina
Top Contributor
91 reviews 91 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 9, 2014

The reasons I chose this hotel was because of their rewards program (pts. don't expire) and also reading reviews on this site. I have never stayed at a Holiday Inn Express and not been pleased. We stopped at a FL Visitor Center & picked up a coupon book which gave us a great rate of $69.00 + taxes (total $77.97).... More

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Gastonia, North Carolina
1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

The hotel and room were very clean. The front desk associate was informative and helpful. She provided restaurant recommendations and address to a store that we needed to go. My family and I would stay again.

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Florida
Top Contributor
52 reviews 52 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 16, 2014 via mobile

We chose this hotel for its proximity to Bolles School for an academic event. The room was comfortable and clean. There was a simple breakfast. The highlight for me was the staff. They went above and beyond in checking in, helping with directions, and making sure we were comfortable.

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Louisa, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014 via mobile

Very nice Hotel. Clean, polite Staff, good coffee, convenient location. No complaints here! & the staff is so courteous, thankyou to nkoya who reccommend the great seafood place she was prompt every time we needed assistance. Breakfast was yummy too! Ill be coming back!

Was this review helpful? Yes 1
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you AGraves88 for your kind comments. I was happy to share your comments with Nkoyo this morning. It is always great to hear that you are doing your job well and she sure is an asset to our organization. Thank you Riina King General Manager More

Blacksburg, Virginia
Top Contributor
160 reviews 160 reviews
42 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed April 12, 2014

The hotel is an average holiday inn express. Except for the fact that feels old, elevator is slow, carpets feel smelly. To be fair, the rooms are big and clean. The only problem I found was a red and walking in my bed when I was sleeping. Gym is not good at all, 2 thread mills and one bike and... More

Was this review helpful? Yes
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you MexKaz for taking the time to write about us. I am glad to hear that you like the size of our rooms and our friendly staff. We are updating our breakfast bar to have even more choices for our travelers. We now serve more fruit like apples and oranges, more choices for healthy yogurts and of course our... More

Sanford, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2014

This was a last minute stop on our way from Michigan for Spring Break. We looked on hotwire and it was Butler/South Jacksonville 3 star hotel with breakfast. $53. Wow. We took a chance and are glad we did. The staff at the front desk were very welcoming, the lobby was being touched up with paint (looks wonderful) and the... More

Was this review helpful? Yes 1
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you NikkiA3200 for staying with us and taking your time to share your experience. We are happy to hear that you were pleased with our accommodations and thank you for noticing the fresh new lobby. We hope you had a fantastic Spring Break and we are looking forward to seeing you in all the IHG Branded Hotels. Thank you... More

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville South

Address: 4675 Salisbury Road, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Express Jacksonville
Jacksonville Holiday Inn
Holiday Inn Jacksonville

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