Well, you can forget all the terrible ratings! The remodeling has been completed and the facility is under new management. My wife and I entered a beautiful lobby and were greeted in a very pleasant and professional manner at check in. We were also met by the new manager and he was pleasant to deal with. He told us that... more

I booked this hotel through a travel program. Notice that the website kept saying newly remodeled. It was to a certain extent!! The lobby was beautiful but the room was not that great. The carpet had not been cleaned or replace and some of the furniture had been refurbished. I needed a micro/fridge for my elderly mother and the microwave... more

This is the by far the worst hotel i have ever stayed in! it was dirty and smelled! There was mold on the curtains in the room and all the furniture was dented and old! There was food and garbage in the hallways that was there from the day before when we had checked in! We decided to try the... more

This was my WORST experience at a Holiday Inn (or any other hotel for that matter). I was travelling with four little girls and had an early morning flight out. We had prepaid the room, which was not very clean and smelled very moldy and damp. At 12:30 in the morning ONE OF THE BEDS BROKE AND ONE SIDE FELL... more

They are currently renovating the lobby area of the hotel. The problem is they need to renovate the rooms. Very dirty, old, tired rooms. Did not even want to sit on the sofa or bed. We checked out shortly after checking in. Good location, but do not recomend it at any price!!!! We stayed here 2 years ago and then... more

One of the worst hotels I have ever stayed in.....and our family travels often. Room was dirty, old, and stinky. I was afraid to let my toddler touch the floor. Do not stay here with kids. Booked online, they couldn't find my reservation. I could go on for hours, but I believe I have said enough to give a good... more

We stayed at this property when visiting friends in Jacksonville, the hotel did not meet Holiday Inn Standards. We have since filed a formal complaint with the corporate offices of Holiday Inns. The ceiling in front of the air-conditioning was layered with a very specific dirt (black) pattern from not having properly maintained the intake filters. We found layers of... more

The first stay at this hotel was fine. The second was not so nice. The room was dirty and there was mold growing on the wall. No matter what you did it was just humid. I would not recommend this hotel. more