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Extended Stay America - Jacksonville - Lenoir Avenue South

2.5 of 5
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4699 Lenoir Ave S, Jacksonville, FL 32216 (Formerly Extended Stay Deluxe - Jacksonville - Butler Blvd.)
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Extended Stay America - Jacksonville - Lenoir Avenue South
Best prices for: 1 room 1 guest
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Ranked #94 of 131 Hotels in Jacksonville
A recent review
5 of 5 stars Reviewed April 8, 2015
matthew j
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked 2 rooms for my girlfriend me and our daughters. Only one room was available at our time of checking in there for we had to drive home at 1:00 am after a day in the heat and lost our money to boot. Talking bout some pissed off woman !!!!!!

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2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Our entire stay at this hotel didn't last an hour. As we were walking into the lobby we were met with an open needle near the curb of the parking lot and the very distinct odor of marijuana. The concierge was an unorganized woman whom didn't offer any greeting or welcoming gesture. Once we got to our room it smelt... More 

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Richmond, Virginia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

had made a 90 day reservation for work. To start the walls and bathroom looked as if just remodeled. But.....they stopped there. The bed had a blanket on it with a hole burnt in the middle of it. Floors were beyond nasty. Carpets looked as if the hadn't been cleaned in months. Next morning I had 2 slugs (snails) in... More 

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Lawrenceville, Georgia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 19, 2015

I got a great rate, but I should have known better. It was an ok stay. The couches were hideous i didn't sit on them. As far the room it was clean. The bed was clean. The kitchenette was a plus. No utensils, pots, or anything. It worked fine for an overnight but i couldn't stay any longer than that.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2015

Used Hotwire to book and have often got the wonderful Radisson here for same bid. Was not too disappointed when ESA was revealed, as I had just stayed at one of their properties in Tampa a few weeks before. This particular hotel, however, was SO believably bad and should never be considered a 2 1/2 star hotel. From check-in, I... More 

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Tallahassee, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 11, 2015

This property has no business being a part of the Extended Stay America Hotel chain. From check in to check out, I was so very disappointed. I have always loved staying in the Extended Stay hotel, because sometimes I like to stay in and be able to prepare my meals rather that spend too much money in restaurants; especially if... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 27, 2015

I booked my husband and children a room for the Saturday night of Welcome to Rockville months in advance. I confirmed said reservation the morning of and both when booking and confirming I let them know it would be a late check in to which they replied "No problem ". When my husband and children arrived to check in they... More 

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Miami
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 25, 2015

... and nothing more. Bathroom supplies, kitchenware anything that would already be in a similar property ready for use is issued out by the piece at the front desk. Dirty laundry towels, sheets , etc, must be returned to the front desk emptied out into a filthy plastic light green basket and counted in front of the desk clerk. Forget... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed April 8, 2015

me and my wife thoroughly enjoyed our stay here .... the staff was courteous and the hotel manager shavonne was professional and highly organized....the maintenence and upkeep of the facility is very impressive ...... the outdoor pool area w\ grilling and picnic was rather peaceful in the sunny florida weather .... i would highly recccomend to anyone visting jacksonville, fl... More 

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Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

Thank you for posting such a positive review. I am glad to read that you were pleased with the amenities we offer at our hotel and that you enjoyed our hospitality. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
5 of 5 stars Reviewed April 6, 2015 via mobile

had a great time enjoyed my stay. guest services was awesome.Rooms were clean staff was very friendly made me and my loved one feel at home. area is full of restaurants and family fun things to do enjoyed my stay very much

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Manager_11525, Manager at Extended Stay America - Jacksonville - Lenoir Avenue South, responded to this review

Thank you for posting such a positive review. I am glad to read that you were pleased with our staff and the cleanliness of our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable, home away from home stay in the future. More 

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