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Extended Stay America - Jacksonville - Lenoir Avenue South

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4699 Lenoir Ave S, Jacksonville, FL 32216 (Formerly Extended Stay Deluxe - Jacksonville - Butler Blvd.)
Extended Stay America - Jacksonville - Lenoir Avenue South
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Ranked #85 of 131 Hotels in Jacksonville
A recent review
3 of 5 stars reviewed 1 week ago
Jessica H Pensacola, Florida
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53 reviews from our community

Traveler rating
    18
    8
    10
    7
    10
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10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

Arrived here for a one week stay and lasted 10 minutes. The lobby and elevator smelled strongly of urine. The elevator smelled of marijuana. The first room reeked of urine and the 2nd room wasn't much better. The furniture was dirty. We left and the clerk was nice and refunded all but one nights stay. I never stayed at extended... More 

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Palatka, Florida
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is tired and begging for facelift. The lobby and elevator has a mild musky smell. The attendant was friendly and check in easy. But you better ask everything you may need to know while standing there b/ c it very hard to get her on the phone later. My room was not bad for one night. There is... More 

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Pensacola, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had really low expectations for this place after reading some of the recent reviews here (after booking it on Hotwire. Whoops!). It wasn't terrible, and I didn't experience many of the things people here have complained about. My main problem was that the place is obviously older, and desperately in need of a renovation, including thicker walls/doors/windows or some... More 

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Naples, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

It's true that it smells like weed. If the ac was on colder you probably wouldn't smell it but what do you expect for a budget hotel? We needed a crash pad for one night and this served the purpose. Employees are nice if you are nice to them . I'm not going to lie though- this is bare bones... More 

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1 review
1 of 5 stars Reviewed February 8, 2015 via mobile

Stay at the hotel and the front desk clerk was very rude the manager has a attitude and look ghetto with tattoos the hallways smells like weed and the house keeper michelle was moody and smelled like smoked as if she had just finished smoking weed i will never go there again i do not recommend for any one to... More 

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Savannah, Georgia
Top Contributor
61 reviews 61 reviews
15 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed January 6, 2015

Upon check in, I inquired about the proper # of towels being in the room, I was told yes! We had to go back to the front desk and get another set. There was not dressing/bedding for the pull out sofa. The room was dirty, hair and debri on the floor. The stairwell smelled of trash. The breakfast consisted of... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

Stayed at hotel about 4 times during Nov-Dec/2014 due to my son's medical treatments. Rooms were spotlessly clean; quiet; everything worked; beds comfortable; convenient location to both the hospital and grocery stores/shopping areas. The staff was fantastic. The manager understood our needs very well. We couldn't be happier with this "gem" tucked away from the traffic. It was well worth... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

The rooms are like your own personal apartments. You have your own full kitchen, big beds, space, laundry room, a exercise room, and I cant forget to mention the great customer service. The environment makes me feel safe also. At this particular hotel i have made myself at home. Any time I need assistance their is a particular worker who... More 

Was this review helpful? Yes 2
Salina, Kansas
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

These rooms are huge. Full kitchen, big beds, clean, laundry room, exercise room. What's not to like? The outside is designed very well, and is kept cleaned and well kept. Couple places to eat nearby, Applebees, Waffle House, Wendys and McDonald's. The staff were friendly and accommodating. Ten thumbs up from me! I will definitely come back.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 15, 2014

Front desk could be a lot more better with different management!!!!!!!! There is also Dope dealers and prostituition all around!!!! Rooms and hallways smell like old work boots!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 2
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