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Extended Stay America - Jacksonville - Deerwood Park

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8801 Perimeter Park Blvd, Jacksonville, FL 32216 (Formerly Extended Stay Deluxe - Jacksonville - Deerwood Park)
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1 room 1 guest
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Extended Stay America - Jacksonville - Deerwood Park
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77 Reviews from our TripAdvisor Community

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Traveler rating
    22
    7
    10
    16
    22
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19
11
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Jacksonville - Deerwood Park
See the most recent reviews
Traveler, United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 31, 2014

I would have given a 4 rating but will Explain. Overall this is a A-Typical Extended Stay America, this is not a Marriott or Hilton as it looks like some of the reviewers expect from every hotel. The room was large and clean upon my arrival. Colton checked me in very fast and efficiently and was very polite. I explained... More 

Was this review helpful? Yes 3
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 18, 2014 via mobile

I have lived here since 2/27/14 and on 4/27/14 I was bit by a spider in two places on my right arm and had to go to an Urgent Care. I spent $125 and $5 on my meds. I advised the Manager and he put in the claim and I have not heard anything. Everytime I call corporate office I... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 18, 2014

The reason I gave it a rating of 2 is because the grounds were nice, and the host at the desk was very polite. Other than that, it was horrible. There were 2 dead bugs on our bed. The shower had more mold and rust than plumbing. We were left an open and used bar of soap. The cabinets looked... More 

Was this review helpful? Yes 1
Tampa, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 13, 2014

A front desk employee, Colton, ran out to the parking lot as we were leaving and angrily accused my 12 year old special needs son of "trashing the hotel" for knocking over a cup that was sitting at the front of the hotel since breakfast - it was 4:30 pm! DON'T STAY AT THIS HOTEL! Obviously, Colton has no clue... More 

Was this review helpful? Yes 3
Metter, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

This is one of the best Extended Stay America hotels I've ever stayed at. The lobby was extremely clean, and Amanda processed my check-in very quickly. When I got to my room, I found it clean and very well maintained. The same can be said of the public areas, hallways, and grounds. It is, without a doubt, the cleanest ESA... More 

Was this review helpful? Yes 1
Tallahassee, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 11, 2014

I was very displeased with the quality of the room and the attitude of the staff. First, when I checked into the room the furnishings where old, unkept and had a unpleasant odor. Secondly, the room was not cleaned. I found a Jimmy Johns sandwich wrapper in the closet, black hairs in the sink, a quarter roll of toilet paper... More 

Was this review helpful? Yes 1
Jacksonville, Florida
1 review
1 of 5 stars Reviewed April 12, 2014

All of the reviews are correct, bad housekeeping,poor towels, the pool was closed by the Florida Health Department on 4/2, nothing done to date, the breakfast is a joke, the muffins and breakfast bars are gobbled up by the construction workers, the staff doesn't soon replenish, some of the non-smoking rooms smell like ash trays, it appears smoke seeps through... More 

Was this review helpful? Yes
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 15, 2014

I have been a guest at this hotel for a long time. In that time I watched this place go from a solid 3-star to barely a 1.5-star. During my stay, the Extended Stay chain has changed ownership and has completely gone downhill since. We no longer have an ice machine and the grab-and-go breakfast up-and-went. No longer do they... More 

Was this review helpful? Yes
Rockledge, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 27, 2014

DO NOT STAY THERE.......this is the worts ever. We checked in after buying this hotel from Priceline on Express deals. Upon arrival they did not have a Non Smoking room so we received a smoking one. It reeked from old stale smoke and dirty furniture. To begin with the toilet was so dirty, someone had taken a dump there and... More 

Was this review helpful? Yes
Jacksonville, Florida
1 review
2 of 5 stars Reviewed February 7, 2014

While walking to my room after check in. I was highly disappoint that a large bag of trash was sitting in the hallway. Also upset with how dirty the carpets were stained in the hallways. They looked as if they hadn't been cleaned in a year or more. The ice mechine has been broken for months. Two of the lights... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Deerwood Park, responded to this review

Thank you for taking the time to tell us about your experience with us. I apologize that you encountered issues with our ice machine, your toilet and the lights in your room. I will be speaking with our maintenance staff to ensure that these issues are not repeated in the future. As well, I am sorry that our grab-and-go breakfast... More 

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