We stayed at ESA because we were in town for the GatorBowl. The location is very convenient but the hotel needs a makeover! The hallway rugs are stained, the bed linens are tattered. Be aware that you must provide your own shampoo, and bring your own hairdryer. If you want clean towels you must exchange your dirty towels at the... more

We booked this hotel for a football game. The price was very reasonable, and the location is great for walking across the bridge to the Landing or catching the water taxi to go to Alltel Stadium. Actually the room rate was less than half that of other hotels nearby, but you get what you pay for. Our room was adequate,... more

I just returned from a three night stay at the Extended Stay and want to warn people to stay away! It was the worst experience I have ever had in dealing with a hotel and its staff. Like previous posts, housekeeping was no where to be seen and requests had to be asked three or four times before something was... more

Stayed here in September while doing business in the Riverside/Avondale area. Great location, close to interstate and easy walking distance to good restaurants and water taxi to the Riverfront Landing, Alltel Stadium, etc...Room was a good size and nicer than I expected. Staff helpful and friendly. I would recommend this place to others and definitely would stay there again when... more

First no one from the staff could give us accurate directions to their location, then We were to have a special rate, as we had a child that was going to be at a nearby hospital, and they tried to change the rate to almost double from the qouted rate, then we advised we'd be checking in at approx. 4... more

If you want to stay downtown Jax, this place is OK. The room was fine - don't expect any luxury, but it's clean, modern, and the staff is nice. It's a motel room with a kitchen. Since it's in downtown Jax, don't espect to go out at night. more

I do a lot of biz. in the Jacksonville area, was once there for two weeks straight and stayed here, it made such a long trip not so bad. Very good location to downtown, there is a Skyway station (Jacksonvilles automated railway/subway/monerail) right by, so I could just walk over, hop on for 30 cents.. and take the skyway to... more

they charged me for a night i wasn't even there. the housekeeper didn't clean the room once out of the 4 day 3 night stay. it has taken 3 weeks and counting for my refund for the charge when i wasn't even there. the hotel was completely full with my family and 3/4 of them had some type of problem.... more

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