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All 132 Jacksonville hotels

Extended Stay America - Jacksonville - Riverwalk

2.0 of 5 Hotel   |   1413 Prudential Drive, Jacksonville, FL 32207
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Ranked #80 of 132 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 3 weeks ago
Barry A Jacksonville, Florida
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50 reviews from our community

Traveler rating
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    16
    7
    3
    8
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2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Conveniently located just across the bridge from downtown in a not so great area, this hotel is extremely well managed, clean, 24/7 coffee/tea, recently refurbished and in excellent repair, was there for one week for business and did not see any shady characters staying there or on the property, property is kept well secured and well lit at night so... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

I received a copy of your review, and wanted to thank you for sharing such a positive experience. I'm glad that you are able to see a "diamond in the rough". We take pride in our property here and are happy you can enjoy the fruits of our labor. Thank you again for your review. We look forward to seeing... More 

Keystone Heights, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I usually win this on Priceline with a very low bid. I live in Clay County but love to go to events in downtown Jacksonville. This hotel is a great choice. They have free wifi, close and free parking, a full kitchen, and a decent room. There's a few things I'd put on my "wish list" for this place. Extended... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that we can provide exactly what you are looking for. As for our kitchen amenities, we are doing things a little different these days to ensure cleanliness and give our guests the opportunity to customize their kitchen needs. Upon your return, we will... More 

Savannah, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 12, 2014

Some of the friendliest staff I've ever had at a hotel (including super pricey ones), and very clean room made for a pleasant stay. Although the breakfast is a "grab-and-go" model, the quality of food was good and the coffee was actually enjoyable! My only complaint was that the bed was extremely firm, but all in all it was a... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

We were in town for a concert and this was one of the most affordable options for us seeing as we were only staying one night so essentially all we needed was a warm bed! The location was perfect! There are at least 3 restaurants within walking distance and a gas station as well. The river taxi was a short... More 

Was this review helpful? Yes 1
Lake Park,Ga.
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 15, 2014

Overnight stay for Garth Brooks concert......was clean and was just a short drive to Jacksonville Landing.....didn't use kitchen but it seemed in decent shape.....price was right especially for a Saturday night in Florida....would stay again.

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Miami, Florida, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2014

In short of 40 years of traveling I have never encountered a hotel clerk that was outright nasty and disrespectful. Besides the fact that the rooms are below standard, apparently they have a policy that allows them to leave a minor child locked out of his room, rather then allow him to contact a parent or legal guardian that is... More 

Was this review helpful? Yes 1
Jacksonville, Florida
1 review
1 of 5 stars Reviewed August 6, 2014

I booked over the internet in ADVANCE with the main corporation and it seemed pretty easy. I was given one rate for my entire stay but was charged a MUCH HIGHER rate. I had a problem getting this corrected every month. Recently my credit card was charged without authorization as I was considering moving to another hotel. Initially when I... More 

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Albany, Georgia
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 4, 2014

I stayed at this hotel for 12 weeks for an internship in downtown Jacksonville. It was AWFUL. For starters, the beds were hard, the towels were threadbare (several even had holes in them), and the employees obviously didn't care about the guests staying there. My main complaint is the fact that, although the hotel is completely non-smoking, residents often smoked... More 

Was this review helpful? Yes 1
Orlando, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 31, 2014

Stayed here for a quick overnight trip to Jacksonville. Booked over the phone with the staff at this location, that was quick and simple. Brooke was very nice and helpful. As we pulled in we both thought what a nice looking property, looks well maintained and recently updated. The lobby area was small but nice. Check-in was also quick and... More 

Was this review helpful? Yes 2
Augusta
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

For the price the rooms were nice, nice king size bed that was comfortable. Location close to Riverwalk and St Jones town center. It would be nice if the kitchen was actually stocked..I've never been to a hotel with a kitchenette that is not stocked. I mean they didn't even have paper towels! No ice machine on the property, and... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Jacksonville - Riverwalk

Address: 1413 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Jacksonville - Riverwalk 2*
Number of rooms: 113
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Also Known As:
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk

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