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All 131 Jacksonville hotels

Extended Stay America - Jacksonville - Riverwalk

2.0 of 5 Hotel   |   1413 Prudential Drive, Jacksonville, FL 32207
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Ranked #76 of 131 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 2 weeks ago
saharper Morrisville, North Carolina
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55 reviews from our community

Traveler rating
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    8
    3
    8
See reviews for
12
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Morrisville, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here while attending a funeral of a cousin that passed. The overall experience was great but the Extended Stay didn't have an ice machine in the building. Other Extended Stays that I've stayed in had refrigerators in the room as well as an ice machine in the building if not on every floor. The staff... More 

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Manager_11525, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed your stay with us. I do apologize that we do not have an ice machine in the building. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Ive stayed at this hotel with my brother for 3 nights. The location is perfect just few minutes walk to the bridge that cross downtown. We got our kitchen microwave and massive fridge,just perfect. Beds comfy and very clean. Staff is really helpfull Receptionist were all great answering all my questions and helping me with all I needed it. They... More 

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Tallahassee, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

This property is exactly what we continue to book. It is in a great location to get anywhere in Jax. It is always clean, and the staff is very accommodating and friendly. It's not fancy; and it's perfect for what we need/desire. We will continue to stay there when visiting Jacksonville in the future.

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Jekyll Island, Georgia
Top Contributor
120 reviews 120 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had to stay here due to travel breakdown. The room was spartan with no comfortable chair. Room cleaning is once a week. You haul your own trash, go downstairs to the desk for towels, soap, etc. The tiny two eye burner stove and utensils are just enough to cook on. The refrigerator and micro wave worked fine and we did... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

Conveniently located just across the bridge from downtown in a not so great area, this hotel is extremely well managed, clean, 24/7 coffee/tea, recently refurbished and in excellent repair, was there for one week for business and did not see any shady characters staying there or on the property, property is kept well secured and well lit at night so... More 

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Manager_11525, Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

I received a copy of your review, and wanted to thank you for sharing such a positive experience. I'm glad that you are able to see a "diamond in the rough". We take pride in our property here and are happy you can enjoy the fruits of our labor. Thank you again for your review. We look forward to seeing... More 

Keystone Heights, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2014

I usually win this on Priceline with a very low bid. I live in Clay County but love to go to events in downtown Jacksonville. This hotel is a great choice. They have free wifi, close and free parking, a full kitchen, and a decent room. There's a few things I'd put on my "wish list" for this place. Extended... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that we can provide exactly what you are looking for. As for our kitchen amenities, we are doing things a little different these days to ensure cleanliness and give our guests the opportunity to customize their kitchen needs. Upon your return, we will... More 

Savannah, Georgia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

Some of the friendliest staff I've ever had at a hotel (including super pricey ones), and very clean room made for a pleasant stay. Although the breakfast is a "grab-and-go" model, the quality of food was good and the coffee was actually enjoyable! My only complaint was that the bed was extremely firm, but all in all it was a... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

We were in town for a concert and this was one of the most affordable options for us seeing as we were only staying one night so essentially all we needed was a warm bed! The location was perfect! There are at least 3 restaurants within walking distance and a gas station as well. The river taxi was a short... More 

Was this review helpful? Yes 1
Lake Park,Ga.
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 15, 2014

Overnight stay for Garth Brooks concert......was clean and was just a short drive to Jacksonville Landing.....didn't use kitchen but it seemed in decent shape.....price was right especially for a Saturday night in Florida....would stay again.

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Miami, Florida, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 23, 2014

In short of 40 years of traveling I have never encountered a hotel clerk that was outright nasty and disrespectful. Besides the fact that the rooms are below standard, apparently they have a policy that allows them to leave a minor child locked out of his room, rather then allow him to contact a parent or legal guardian that is... More 

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Jacksonville - Riverwalk

Address: 1413 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Jacksonville - Riverwalk 2*
Number of rooms: 113
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Also Known As:
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk

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