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All 130 Jacksonville hotels

Extended Stay America - Jacksonville - Riverwalk

2.0 of 5 Hotel   |   1413 Prudential Drive, Jacksonville, FL 32207
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Ranked #84 of 130 Hotels in Jacksonville
A recent review
4 of 5 stars Reviewed July 25, 2014
Overton1 Augusta
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45 reviews from our community

Traveler rating
    15
    13
    6
    3
    8
See reviews for
9
13
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida, United States
1 review
1 of 5 stars Reviewed 1 week ago

In short of 40 years of traveling I have never encountered a hotel clerk that was outright nasty and disrespectful. Besides the fact that the rooms are below standard, apparently they have a policy that allows them to leave a minor child locked out of his room, rather then allow him to contact a parent or legal guardian that is... More

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Jacksonville, Florida
1 review
1 of 5 stars Reviewed August 6, 2014

I booked over the internet in ADVANCE with the main corporation and it seemed pretty easy. I was given one rate for my entire stay but was charged a MUCH HIGHER rate. I had a problem getting this corrected every month. Recently my credit card was charged without authorization as I was considering moving to another hotel. Initially when I... More

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Albany, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 4, 2014

I stayed at this hotel for 12 weeks for an internship in downtown Jacksonville. It was AWFUL. For starters, the beds were hard, the towels were threadbare (several even had holes in them), and the employees obviously didn't care about the guests staying there. My main complaint is the fact that, although the hotel is completely non-smoking, residents often smoked... More

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Orlando, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 31, 2014

Stayed here for a quick overnight trip to Jacksonville. Booked over the phone with the staff at this location, that was quick and simple. Brooke was very nice and helpful. As we pulled in we both thought what a nice looking property, looks well maintained and recently updated. The lobby area was small but nice. Check-in was also quick and... More

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Augusta
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

For the price the rooms were nice, nice king size bed that was comfortable. Location close to Riverwalk and St Jones town center. It would be nice if the kitchen was actually stocked..I've never been to a hotel with a kitchenette that is not stocked. I mean they didn't even have paper towels! No ice machine on the property, and... More

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Douglasville, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2014

There was no pool. The pictures and descriptions made it look as though the suites are pretty roomy, but they are regular hotel rooms with an extremely tiny "kitchen" shoehorned in the corner beside the door. That's the only difference between a normal hotel room and their so-called suites. The lobby is as small as the rooms. There is no... More

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1 review
5 of 5 stars Reviewed July 5, 2014

The bed was comfortable, which was very important to me, as I have had 5 back surgeries. Seemed like it was memory foam. We are looking for one now! The kitchen was more than I expected and nice to have for several days. It was very clean. The staff was very helpful and friendly. There was a problem with our... More

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Augusta, Georgia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed June 24, 2014

This is our first and will be our only stay at Extended Stay America. The staff members, Tim and Heather(?) were very nice. The beds were very uncomfortable. My husband and I both woke up with a backache. The young lady at the desk in the morning, I think her name was Heather, was very nice. She was able to... More

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Atlanta, GA
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 29, 2014

We have stayed here once before and it was okay for the price. This hotel is nothing fancy. The kitchenette is well appointed, bathroom has a full sized tub. Bed is comfortable but nothing special. Those are the pluses. The minuses are numerous. Two, count them, two cups in the cupboard. Want a glass of wine, use the same cup... More

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Carrboro, North Carolina
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 29, 2014

We spent Memorial Day weekend in Jacksonville and ended up with this extended stay through Hotwire. We loved it. It is in an awesome location, very close to Jacksonville Landing, the Riverwalk, and the downtown area. Room was clean, kitchen area was great, bed was nice and comfy, and tv had plenty of channel and both parking and wi-fi are... More

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Additional Information about Extended Stay America - Jacksonville - Riverwalk

Address: 1413 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Jacksonville - Riverwalk 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk

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