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Hampton Inn Jacksonville Downtown I-95

2.5 of 5 1331 Prudential Drive, Jacksonville, FL 32207
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#7 of 130 Hotels in Jacksonville
394 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hampton Inn Jacksonville Downtown I-95
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Hampton Inn Jacksonville Downtown I-95
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394 reviews from our community

Traveler rating
    222
    118
    37
    8
    9
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96
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134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • French first
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English first
Orlando, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Needed a place to stay for business. Called through Hilton Honors and they placed me right where I needed to be. Great rate, very clean, great breakfast. Just a solid placed to stay for a couple nights.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Top Contributor
55 reviews 55 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only spent one night here on our way to Savannah. Hotel was clean and staff were very helpful and friendly. Would recommend it if your passing through. Breakfast was hot and fresh with plenty of choice.

Was this review helpful? Yes
Sanford, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit this location often because of my wife's work. We always stay at this location. The staff goes above and beyond to make us feel welcome while we are here. They treat us like" family". From the moment we arrive at the front desk we are greeted with smiles - Breakfast is so enjoyable with fresh food and friendly... More

Was this review helpful? Yes 2
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

It has truly been a pleasure to serve you! We love having the pleasure of seeing you as regular guests with us and as you know we feel as though you are a part of our Hampton Family. I read your review to the entire staff and you have honestly made such a difference for each and every one of... More

Coushatta, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay but became alarmed when my key card never worked properly. It always took several uses to enter the hotel or my room. The staff was very nice and I felt safe in my room. The hotel was clean and the bed I just wanted to take the mattress home with me it was so comfy.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for bringing to our attention, the details of your recent stay. I have contacted our Chief Engineer and requested that they check all the hotel's locks to prevent this from happening in the future. I am so pleased to hear that you enjoyed our "Clean and Fresh Hampton Bed." With the premium pillow-top mattress you can't go wrong!... More

Martinez, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay. Great service- clean,quite, and friendly staff. Wonderful breakfast with a variety of choices. Staff really went out of their way to help when needed. The location was perfect for going out to visit local sites. Would stay here again if in this area of Florida.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for taking time out of your busy day, and sharing your recent experience at our hotel. We were happy to read that you enjoyed your visit, and all the features that we have to offer. We look forward to hosting you again on your next trip to Jacksonville! Thank you, Stephanie Zimerle More

Tallahassee, Florida, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean hotel that seems pretty new and fine for a couple nights stay, as long as you aren't planning to drive anywhere. It's quite out of the way ("downtown" is a bit of a misnomer), as you have to take the Interstate (the entry to which is under construction) to get anywhere, including getting basic amenities at Walgreens or CVS.... More

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I would like to thank you for your candid thoughts, concerning your recent stay at our hotel. We apologize that you were not satisfied with your experience. We strive to be the best both with accommodations and service and it seems as though we feel short in this during your visit. I will be speaking with our Front Desk staff... More

Buford, Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for only one night but that was enough. First off, the location wasn't great, it wasn't really downtown. Second, the front desk (while they acknowledged my Hilton status) did not offer me water. When I asked, I was given one bottled water for my family of 3. Third, the air conditioner in the room was extremely noisy! It... More

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for sharing your feedback with us. We're very disappointed to hear that you did not receive all of the requested amenities and tier rewards benefits you expected. We've reviewed your comments with our team and reevaluating our processes so we can ensure we're not missing the mark on service. We hope we can invite you and your family... More

Minnetonka, Minnesota
2 reviews
3 of 5 stars Reviewed 1 week ago

Precor treadmill platform unusually noise and needed leveling and/or service/adjustment; treadmill elevation non-functional; television units on exercise equipment were essentially useless: very few and poor channel selections with slowly responsive equipment.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for your review of your stay with us. We are truly sorry that we did not meet your expectations. I have already addressed the issues you listed in our Fitness Center with the properties Chief Engineer and appreciate your feedback. Thank you, Stephanie Zimerle More

FT Lauderdale, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was as advertised, the use of cheese as a no option in the breakfast was the only thing I did not like, the hotel was very clean and the staff was very helpful. I will stop at this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for the wonderful feedback you provided in regards to your most recent stay with us. We look forward to hosting your next visit to Jacksonville! Thank you, Stephanie Zimerle More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for sister graduation the front desk clerk was wonderful everyone was nice saying good morning And hello service was excellent very clean would stay here again when in Jacksonville Florida plocation is perfect

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for staying with us and for taking the time to share this review. I am thrilled to hear that you had such a good time and enjoyed our location and our staff. We truly appreciate your patronage and hope to see you again soon. Thank you, Stephanie Zimerle More

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Additional Information about Hampton Inn Jacksonville Downtown I-95

Address: 1331 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
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Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn

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