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All 131 Jacksonville hotels

Hampton Inn Jacksonville Downtown I-95

2.5 of 5 Hotel   |   1331 Prudential Drive, Jacksonville, FL 32207
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86%
Ranked #7 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
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381 people have reviewed this hotel

Traveler rating
    213
    117
    35
    7
    9
See reviews for
93
71
28
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good quality Hampton Inn. Reliable comfort and service overall. Have had both GREAT service and mediocre service at this location. Breakfast is a great convenience and pretty good, free parking is a MAJOR plus, bed is comfortable, room is clean and location easy to get in and out of, even with the local road construction. Would recommend. Good value

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you so much for your comments. I am glad to hear you had a comfortable stay at our hotel. We strive to exceed our Guests' expectations with every visit and it would appear as though we dropped the ball. I truly appreciate your feedback and I have shared it with the entire staff. We all hope to see you... More

Guyton, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our stay at Hampton Inn on Prudential. Very nice accommodations and enjoyed the Jacuzzi room. We came to visit the Landing in D/T Jax but soon discovered it was not the hot spot we were expecting. Nice driving distance to other shopping destinations.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for your review. I regret to hear that during your stay there wasn't the type of event you were looking to attend. You can typically find many events in the downtown area whether it be a Jaguars Football Game, Riverside Arts Market, or a Live Concert Event . We hope to see you again and tell you more... More

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My new favorite hotel to stay while in JAX! Very clean, nice, friendly staff. Except the manager spoke loudly to his subordinates in the kitchen in front of all of the guests during breakfast (not nice, actually rude). But the room, cleanliness and location of this hotel make it a favorite. It was a business / travel for me and... More

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for your feedback. I immediatley brought your response to the properties General Manager so that your concern may be addressed. He has already spoken with the Manager on Duty that day to resolve the situation and the insure that it does not happen again. We appreciate your review and look forward to hosting you in the future! Thank... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for our family reunion. We were given great nightly rates for event rate and the rate for the meeting room was very reasonable. The staff were all very friendly and willing to help with whatever request we made. We ended up booking a king room and to our surprise we had a jacuzzi in the room.... More

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for staying with us and for taking the time to share this review. I am so happy to hear that you had such a good time and enjoyed our location and our staff. We truly appreciate your patronage and hope to see you again soon. Thank you, Stephanie Zimerle More

1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located with easy access to major highways. It's clean and inviting and the staff is friendly and professional. Catina will go out of her way to help you and provide some great laughs poolside!

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for taking the time and posting a review of our hotel. We are happy to know that we were a excellent fit for you. We were happy to read that you enjoyed your visit, and all the features that we have to offer. Katina was recognized in our Team Member Morning Huddle and she was truly touched by... More

Dayton, OR
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A six night stay in a comfortable hotel, in a good location but the comfort came at a cost. For instance, at checkin the room had popcorn on the floor and a lady's ear ring - each clearly visible upon entry. There was no laundry bag in the room. The second day the garbage can in the bathroom was on... More

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for taking the time to post your opinions about your stay. We appreciate constructive feedback in an effort for us to improve. We sincerely apologize for any inconveniences that we may have caused you. Once in a great while we "drop the ball", and this seems to be the case with your visit. We take your feedback very... More

Florida City, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room is very nice - clean, sofa is comfortable and bed is very comfortable. It is right near the river and is easy to get to the landing. Very nice hotel and staff is very nice and helpful. The hot water is hot! Ice is located on every floor either near elevator or down the hall There were many... More

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for taking the time on posting your detailed review of your most recent stay. There is a reason why they call our industry "Hospitality", and I am proud to see that our staff demonstrated that to you. We look forward to hosting you again on your next trip to Jacksonville! Thank you, Stephanie Zimerle More

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel could not be more accommodating, friendly, clean and professional. Catina went out of her way to make sure we all had everything we needed from towels in our room to a comfortable dinner while sitting poolside.

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for recognizing the team for a job well done. Katina is a wonderful asset to our team and consistently goes above and beyond for our guests. We are glad to hear that you enjoyed everything about our hotel and we will look forward to seeing you in the future. Thank you, Stephanie Zimerle More

Rhine, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Love, Love, Love this hotel, our room was very nice. I am not a smoker, but my husband is and it accommodated his habit. Also, the room did not smell like smoke at all. The whirlpool tub was very nice and romantic. Bed slept like a cloud. Very happy with the room and so was my husband. For the price... More

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for your review and sharing your observations about your recent stay.The 1 King Bed with Whirlpool is one of the staff favorites! I am pleased to hear that you enjoyed a comfortable night’s sleep with us and took full advantage of the clean and fresh Hampton bed®. We look forward to hosting you again on your next trip... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay. The manager, Mr. Monroe and the entire staff were friendly and very professional. Everything was clean and the hotel was easy to find. The ONLY thing that I would have liked is to have had more variety with the choice of meats for breakfast. I don't eat pork, and there weren't any alternatives during my... More

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I am excited to share your feedback with our team. We take great pride in providing our guest with a high quality breakfast offering and I will make sure to suggest your comments about having a wider selection of breakfast meats at our next Managers meeting. Thank you for your positive feedback and look forward to hosting your next trip... More

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Additional Information about Hampton Inn Jacksonville Downtown I-95

Address: 1331 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
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Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn

377 photos of this hotel

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Amenities (33)
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King Bed Room with Jacuzzi (67)
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King Study Room with Sofabed (58)
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Standard Double Room (49)
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The Hotel (70)

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Jacksonville #9 Family Hotel in Jacksonville #13 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more   less 
Number of rooms
118

Questions & Answers

Questions? Get answers from Hampton Inn Jacksonville Downtown I-95 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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