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Hampton Inn Jacksonville Downtown I-95

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1331 Prudential Drive, Jacksonville, FL 32207
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Hampton Inn Jacksonville Downtown I-95
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Hampton Inn Jacksonville Downtown I-95
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477 reviews from our community

Traveler rating
    270
    141
    41
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    12
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117
86
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156
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, FL
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had two different stays at this hotel to be close to Baptist Medical Center in downtown Jacksonville. The hotel was very nice and all the staff we encountered were very friendly. The women who took care of the breakfast really did an outstanding job. The rooms were very clean and comfortable and it was nice to have a refrigerator... More 

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were a large group, and the hotel was very organized and accomodated us well. The kitchen staff was the top helpful...shout out to Tammy & Shantell! They went above and beyond to help us eat in a short amount of time. I would definitely stay here again as their attention to detail is exceptional. They anticipated our needs which... More 

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Olean, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Spent 7 nights and found accommodations to be comfortable and clean. Hotel was located to suit my needs. Location of hotel made it convenient for me to access the basketball arena and Jacksonville Landing. Did not have to use my car during my stay. Restaurants were within walking distance. River Taxi was available if one chooses not to walk. Staff... More 

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Montgomery County, PA
Top Contributor
132 reviews 132 reviews
21 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent one night here anticipating it would be near downtown, the riverwalk, good restaurants and a quick Saturday morning drive to the airport. For most days, I expect we would have been correct. Our reception at the hotel was good, a room adjustment was made when I said I did not need or ask for an accessible room. A... More 

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Dublin, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Ms. Brown was the most professional front desk supervisor I have ever dealt with.... and I travel weekly. She helped me with a problem checking in , and was truly helpful. I wish more Hotels had excellent employees as Ms. Brown. Great hotel.... clean rooms, etc.

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I would like to take this time to express my gratitude for leaving your comments about your recent visit. We appreciate you mentioning how great Samantha is, she truly is one of our best associates. I do thank you for your business, it is greatly appreciated. Thank you, Stephanie Zimerle More 

Brunswick, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here because we wanted to go to metro. It's not far and we took a cab. We called the same night to book the room since we live an hour away and it was an impulsive trip. The room was clean and had fresh amenities. The lobby was beautiful. It wasn't a bad price for a saturday night... More 

Review collected in partnership with Hampton

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SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you so much for that 5 star review! We pride ourselves on delivering the best possible value to our guests at all times. We are glad that you were able to take advantage of our delicious On The House Breakfast. Thank you for staying with us and we hope to see you again in the future. Thank you, Stephanie... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my staying at the hotel. Clean and cosy rooms. Comfortable beds. Friendly staff, thanks to Tammy Shanter for teaching me how to make morning waffles) Hotel is 5-minute walk from the new riverwalk and about 20-minute walk from the downtown. A lot of small cafes around though didn't have a chance to eat there. Don't miss the ancient oak... More 

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SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Outstanding hospitality is what we try to provide to every guest during every visit. We take pride in our associates and all of them know that as a traveler, you have a choice when selecting a hotel to call your "home away from home." We will ensure that Tammy is aware of your feedback. We look forward to welcoming you... More 

Westport, MA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I enjoyed this hotel very much. The staff was extremely friendly. Location was great - only a five minute stroll to the river walk. Room was very clean, comfortable. The complementary breakfast was fine. The only very slight negative was a mild odor in the hallway. Excellent value, though.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

We are so happy that you had such a lovely stay with us! We are so pleased that you shared your experience and are elated that you found the staff to be friendly and courteous. I have spoken to our Maintenance Engineer to investigate and resolve the odor in the hallway. We look forward to hosting you again on your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved staying at the Hampton Inn. After a long day of driving Samantha was very helpful getting us checked in. I wouldn't recommend the wine cellar restaurant across the street. We went ther because it was close and found it to be overpriced for what we had.

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Samantha is definitely one of our Staff Celebrities here at the Hampton Inn Jacksonville Downtown I-95. Her continued pleasant outlook brightens not only Guest’s days but fellow Team Members as well. We look forward to seeing you again on your next trip to Jacksonville Thank you, Stephanie Zimerle More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

supervisor Samantha helped me out with local restaurants in the area as well as things to do while I was here on vactin other front desk staff was helpful as well! Housekeeping was excellent I have nothing but good things to say about my stay and I will return

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for taking the time and posting a review of our hotel. We were happy to read that you enjoyed your visit, and all the features that we have to offer. Samantha was recognized in our Team Member Morning Huddle and she was truly touched by your kind words. We look forward to hosting you on your next trip... More 

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