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Hampton Inn Jacksonville Downtown I-95

2.5 of 5 1331 Prudential Drive, Jacksonville, FL 32207
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Certificate of Excellence 2014
Hampton Inn Jacksonville Downtown I-95
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Hampton Inn Jacksonville Downtown I-95
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451 reviews from our community

Traveler rating
    256
    133
    40
    12
    10
See reviews for
112
84
32
144
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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1 review
4 of 5 stars Reviewed today NEW

Had a pleasant stay here at the Hampton Inn downtown I-95. The only reason I gave any fours were because there was a huge stain on the floor by the desk and I had the misfortune of spilling my coffee all over myself and the duvet cover one morning. I don't know what policy is, but it would have been... More 

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Howardwick
1 review
5 of 5 stars Reviewed yesterday NEW

Wonderful staff, clean, comfortable, large room, great value. Only complaint is slow Wifi. Some of the furniture did have some stains, but overall, great value. Would definitely stay here again. Location was very good..very near sky rail and several restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I would like to thank you for taking the time to review our property. Your feedback is very important to us. I have reviewed your comments with our staff and we are definitely addressing the matters you listed above. Our guests are of the utmost importance as we constantly strive towards service, excellence, and complete guest satisfaction. We are pleased... More 

Decatur, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at Hampton Inn for years and this was my best experience ever. The receptionist (Samantha Brown) and housekeeper (Catina Barrington) who welcomed us upon our arrival were incredible...kind, hospitable, helpful, friendly, and went out of their way to take care of us in an "over-and-above" way. They fixed us some chocolate chip cookies upon our arrival since... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you so much for sharing your experience at The Hampton Inn Jacksonville Downtown I-95. We are so delighted you had a great time with us. Samantha and Catina truly are gems and we are so lucky to have them as a part of our team. I'm glad you thought so too. We look forward to hosting you again on... More 

Meigs, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was great, the rooms were clean, and location was excellent. We picked this hotel to be close to Wolfson's Children's hospital in Jacksonville, FL. While our daughter was having surgery. We will continue to be guest at the Hampton for future reservations.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you so much for that 5 star review! We pride ourselves on delivering the best possible value to our guests at all times. Thank you for staying with us and we hope to see you again in the future. Thank you, Stephanie Zimerle More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent staff, rooms, and breakfast. The staff at this hotel are very accommodating. The location is perfect for visiting any business along both sides of the river. Very close to many other hotels, but has larger rooms and better beds and service than some of the other hotels.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you so much for taking the time to write and let us know how everything went with your stay. It was a pleasure to serve you during your stay and we are glad that you found everything, from our complimentary hot breakfast to our convenient location to area attractions, exceeded your expectations. We appreciate your business and hope that... More 

Sacramento, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for a friend's wedding and this is a great location. It's in the middle of everything and about 5-10 minutes driving distance from a ton of restaurants and attractions. The hotel itself is really clean, the rooms are nice and the complimentary breakfast was delicious. The staff were all very friendly upon checkin and besides that I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you so much for taking the time to write and let us know how everything went with your stay. It was a pleasure to serve you during your stay and we are glad that you found everything, from our complimentary hot breakfast to our convenient location to area attractions, exceeded your expectations. We appreciate your business and hope that... More 

Tremont, Illinois, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

As we traveled to our home in Florida we called for a reservation in the Jacksonville, FL for a one night stay. This was recommended even though we asked for a handicapped room. Obviously they have posted a handicapped room. When we got to the room 402. we found a low level toilet without railings to help. The only railing... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I appreciate your feedback about your recent stay at our hotel. I'm very sorry you had a disappointing experience with us. We are 100% A.D.A. compliant and strive for all Accessible rooms to provide exceptional guest comfort. Your feedback will help us improve. Thank you once again for your comments and please contact us if you would like to discuss... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hampton Inn Downtown for the Tax Slayer Bowl. Our main concern was the easiest way to get to the game. The staff informed us there was a water taxi within walking distance to the hotel and made game travel very easy! I stayed behind while DH and DD went to the game and was pleased to... More 

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I am happy to hear that the cleanliness of our rooms, as well as our excellent location to the Everbank Field. We strive to continuously go the "extra" mile for our guests. Our staff is passionate about exceptional customer service and true "Hamptonality." I am so excited that you were able to share in that experience. Thank you, Stephanie Zimerle More 

Fayetteville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hampton Inn, Jacksonville on our way to Orlando. The hotel was clean. The breakfast staff Tammy & Tina went out of their way to make you feel welcome and kept the eating area spotless. Thanks for your kindness.

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

We are so pleased that you enjoyed everything and look forward to the opportunity to be of service to you again soon. Thank you, Stephanie Zimerle More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I ordered a room to spend the new year in Jacksonville so that I would not have to drive drunk, but when they told me I had checked in and out the day before I was confused. Then after 20 minutes of talking my room was downgraded to a smaller room, also the tv and remote do not work. Never... More 

Was this review helpful? Yes 1
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

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Additional Information about Hampton Inn Jacksonville Downtown I-95

Address: 1331 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
Number of rooms: 118
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Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#2 Romantic Hotel in Jacksonville
#14 Family Hotel in Jacksonville
#14 Business Hotel in Jacksonville

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