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All 131 Jacksonville hotels

Hampton Inn Jacksonville Downtown I-95

2.5 of 5 Hotel   |   1331 Prudential Drive, Jacksonville, FL 32207
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87%
Ranked #7 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Erica M Palmetto, Florida, Usa
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367 people have reviewed this hotel

Traveler rating
    205
    114
    33
    7
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Palmetto, Florida, Usa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Yet another good experience. After driving for 6 hours hungry and tired just wanted to check, what do you know there was a popcorn machine in the lobby, nice touch. Who ever thought of that is genius. Vann I think his name was who checked us in was not pleasant at all, not even a welcome smile. He was just... More

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Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hampton Inn is a great value for money brand. This hotel had very friendly staff, good facilities, bottled water and popcorn was complimentary. Breakfast was good. The location was great. Close to offices and restaurants. All aspects of the services and staff were aimed to please the customer.I would stay here again if I need to re-visit Jacksonville. The room... More

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1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is in good repair. We had constant trouble with the closet for the whole stay, however the maintenance man was always ready to help. The complimentary breakfast was exceptional as was the service. The person who stood out the most with exceptional guest service was Ms. Ivy from the Philippines. She always had ready smile, catered to everyone's... More

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Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is good in general, towels in bathrooms are new, clean. Bed linens look old , wonder if they were really clean? Bedspread has no third sheet to cover and looked not fresh. But overall, the location is excellent, the staff friendly, would come back if we have to.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

As part of the Hampton Inn Jacksonville Downtown I-95 one of our standards is to replace and clean each piece of linen every time a room is switched to a new occupant. I will be addressing this with Housekeeping to insure every piece of linen is fresh per our Brand Standard. Thank you, Stephanie Zimerle More

Richmond Hill, Georgia
1 review
3 of 5 stars Reviewed 1 week ago

Clean, neat rooms with friendly service. Close to where we were going. I've always been satisfied with the Hampton inns. Can count on comfort and cleanliness and a good hot breakfast. This one was a little smaller than some other rooms we had, but still comfortable.

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SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

We’re pleased to hear that our Hampton Inn lived up to your expectations! Our convenient Downtown Location makes us a perfect spot for your Jacksonville stay. We know you have a choice and we thank you for choosing us. Thank you, Stephanie Zimerle More

Vero Beach, FL, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was a wonderful experience...very friendly staff, clean and comfortable room, great spread for breakfast each day. Additionally, the location couldn't be easier to find (right off I95), and a short distance from an array of restaurants. I highly recommend this hotel for business or personal travel.

Review collected in partnership with Hampton

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SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Your kind words are truly appreciated. The Hampton Inn Jacksonville Downtown I-95 is lucky to have such a great location! We are within walking distance to many restaurants, activities, and local business, making our location ideal. Thank you, Stephanie Zimerle More

Venice, Florida
Top Contributor
89 reviews 89 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

This is still agreat place to stay and it is fairly centrally located. The rooms are nice, and the room I had was very quiet. There have been changes in the staff, which need some work. The maid service was so-so. I had no towels one night and the next night the room had only been partially cleaned and prepared.... More

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SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

I do apologize for the issues you faced while staying with us. All of the items you mentioned could have easily been avoided with a proper inspection of your room. I will make sure to bring this to the attention of our Executive Housekeeper so that new practices may be set in place. Thank you, Stephanie Zimerle More

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in June for the USA soccer match...very busy but great hospitality .My gransdson loved the pool with towels poolside. the room was clean in our weekend stay. The breakfast was outstanding a great value! I will agree that there are not many dining places close for dinner

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SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Events at Everbank Field are one of the busiest times for Jacksonville Downtown and I’m pleased to hear that our Team handled it with ease. The pool is a great amenity of the Hampton Inn Jacksonville Downtown I-95 and I’m glad you were able to utilize everything we have to offer! Thank you, Stephanie Zimerle More

Tallahassee, Florida, United States
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Room is clean and comfy. Breakfast bar was the best I have seen. Ivy took great care of us and provided a positive outlook to start the day. Location is downtown and we ran into traffic getting in and out.

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Ivy is definitely one of our Staff Celebrities here at the Hampton Inn Jacksonville Downtown I-95. Her continued pleasant outlook brightens not only Guest’s days but fellow Team Members as well. We look forward to seeing you again on your next trip to Jacksonville! Thank you, Stephanie Zimerle More

Folkston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were clean. Staff went out of their way to meet every need. Even went into the kitchen after hours to get milk for my granddaughter. Helped us find a room for my daughter and her family close to ours at the last minute. Willing to move us if we needed to be closer.

Review collected in partnership with Hampton

Was this review helpful? Yes
SZimerle, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review

Here at the Hampton Inn Jacksonville Downtown we pride ourselves in being our Guests “Home away from home.” We know it’s the little things that mean the most and taking that time to connect which each person that walks through the door. Knowing that our Staff made an impression on your family proves that we are on the right path.... More

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Additional Information about Hampton Inn Jacksonville Downtown I-95

Address: 1331 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
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Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Jacksonville #7 Family Hotel in Jacksonville #14 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more   less 
Number of rooms
118

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