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All 131 Jacksonville hotels

Hampton Inn Jacksonville Downtown I-95

2.5 of 5 Hotel   |   1331 Prudential Drive, Jacksonville, FL 32207
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Ranked #8 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
army_arch Champaign
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314 people have reviewed this hotel

Traveler rating
    172
    99
    30
    6
    7
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69
59
26
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Champaign
Top Contributor
69 reviews 69 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at many Hampton Inns over the years, and this is one of the best. The lobby and breakfast area was renovated and large, the room was clean and of a nice size, the location can't be beat. The hotel is a block from the Jacksonville Skyway (people mover) station, close to the neigborhoods of San Marco, Riverside,... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff was very helpful and the rooms were clean when we arrived. But housekeeping drop the ball on cleaning of the room for the next two nights of our stay. They did reimburse me one night for the inconvenience of having to go get towels the first night and they had to bring me towels the second night of... More

Review collected in partnership with Hampton

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Tallahassee
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Never been disappointed with a Hampton Inn. This property is well located for our visits to downtown Jax. Great staff to boot! Its a popular site for weekend high school sports teams and the breakfast area can get crowded,so just relax, rememberer you were this age once, and enjoy their youthful energy!

Review collected in partnership with Hampton

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Springtwn, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for about a week while my sister was in the hospital. I called to get location of the hotel to be close to the hospital. when I told the desk clerk what I was coming for he told me I would get the hospital rate because I was coming to be with family in the hospital. i... More

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Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Dear Toni, We are sorry that it was not the most happiest of situations that brought you to Jacksonville. We can sympathize with you about having family in the hospital. It can be one of the most stressful times. We try to make things as easy as possible when hosting families with loved ones in the hospital. We appreciate your... More

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After a long day of meetings, we returned at night to our room to find a soiled towel on the floor. I contacted the front desk and I was told to just leave it there and someone would take care of it in the morning. After the initial shock, I told the desk clerk that it was not an option... More

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Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Dear Deasgabills, Thank you for taking the time to tell us of your experience that you had at our hotel recently. We are so sorry that you had to experience a room that was not up to standards. We take feedback such as yours very seriously and we will review your feedback with our staff especially the front desk agents.... More

Haverhill, Massachusetts
1 review
4 of 5 stars Reviewed 6 days ago NEW

I was in Jacksonville and stayed here for 4 nights and thoroughly enjoyed the stay! Rooms were clean, beds were very comfortable and easy to come and go from this location. Neighbors were quite loud one night but hotel addressed it immediately! Breakfast was excellent with everything from fresh fruit, eggs, cereal, fresh hot oatmeal, breads/bagels. Coffee/tea service in the... More

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Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Karen, We have to say that your review was great as well! Thank you for taking the time to tell other travelers about your recent experience. And you are correct; we try our hardest to go out of our way to make sure that all of our guests are satisfied. We know that you have a choice when choosing a... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hampton Inn April 12 to April 14 to visit my son. The hotel needs updating. The carpet was stained and the comforter was worn in the room. The first day of my visit, someone was having a baby shower in the private room on the 1st floor. I was in the lobby relaxing. There were incredibly... More

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Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Dear Atllisa, We apologize that your experience with us did not meet your expectations. We promise you that this is not a typical experience and we are so very sorry that that service you have come to expect from Hampton was not provided! Thank you for providing feedback about the guest Linen and room carpet so that we can ensure... More

Mooresville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We stopped in Jacksonville for one nights stay on our way to our cruise. We got a great deal using Hilton Honors points. The hotel was average. The rooms were mostly clean but in desperate need of an update. The location however was great and the breakfast was good.

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Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Dear Asheli T, We are so happy that you were able to get a great deal using your Hilton Honors points to stay with us on your way to your cruise! We are so pleased that you shared your experience and are overjoyed that you found the breakfast to be excellent and plentiful. We are making continuous efforts to make... More

rapid river
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

great place to stay! everyone from the front desk staff, to manager, housekeeping, to dear sweet ivy at the breakfast room could not have been nicer. we do plan to make a return visit and highly recommend!

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Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Mary D, We are so happy that you had such a delightful stay with us! We are so pleased that you shared your experience and are elated that you found the staff to be friendly and courteous. I will make sure to share with Ivy your wonderful comments. Looking forward to hosting you again on your next trip to Jacksonville!... More

Salt Lake City, United States
1 review
5 of 5 stars Reviewed 1 week ago

I originally made my reservation at the Crown Plaza. I stayed there 2 nights and couldn't stand it. I was thrilled that the Hampton had an open room. The staff there is so friendly, the building is clean and updated, and the breakfast was free! Easy freeway access as well. Not a lot to do in the immediate area of... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Rcrooks, Director of Sales at Hampton Inn Jacksonville Downtown I-95, responded to this review

Jennifer S, I am so glad that you took a chance on us and enjoyed your stay! We are so pleased that you shared your experience and are elated that you found the staff to be welcoming and hospitable. And yes we do provide a lot of free amenities including Hampton’s On The House Hot Breakfast! We hope that you... More

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Additional Information about Hampton Inn Jacksonville Downtown I-95

Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Address: 1331 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Jacksonville
#15 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
Official Description (provided by the hotel):
The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more   less 
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