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Hawthorn Suites By Wyndham Jacksonville

3.0 of 5
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8737 Baymeadows Road, Jacksonville, FL 32256
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Hawthorn Suites By Wyndham Jacksonville
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Ranked #83 of 131 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 1 week ago
Latasha B Statessboro
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433 reviews from our community

Traveler rating
    105
    109
    94
    53
    72
See reviews for
199
61
23
94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (433)
  • Mar-May only
    (168)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (122)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Booked 2 of my employees into the hotel since I have had good luck at another Hawthorn in Orlando. Not even close! First way overpriced room for what you get. Towels were hard to come by, don't expect soap or any of the standard toiletries you normally get at a hotel. The A/C in the roof did not work well... More 

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Gainesville, Georgia
Contributor
12 reviews 12 reviews
1 of 5 stars Reviewed 1 week ago

I stayed at this location for a total of 9 days with the plan of staying 14 days. I stayed 9 days too long however I had an issue with other hotels being close to office I was working out of being booked. Upon checking in I had to run to the drug store to buy hand soap and air... More 

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Marian D, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Dear Lydia Davis, We are sorry to hear your stay was not fully positive one, as we work hard to accomodate our guests as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize for any inconvenience ocurred during your stay on our property. Respectfully, Marian Dumitrescu... More 

Tampa, Florida
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night the other day. The lobby looks nice, but that's where it ends. The room may look clean when you walk in, but between the German roaches (wife killed 3 in the bathroom), the ceiling fan in the bedroom that didn't work, the peeling popcorn ceiling in the bathroom, and the thin ceiling, we had a... More 

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Marian D, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Dear Guest, Thank you very much for aking time to post your review about your recent stay on our property. As always, every review posted is discussed with our entire staff to find ways to better improve our services and guest experience. Respectfully, Marian Dumitrescu General Manager, More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

First of all they told us we could not check before 4, so we waited hoping to make our concert on time. Once there we, along with other guests, ended up waiting over an hour. This caused us to be late. In addition, the hotel agents were rude. Once in the room, the room was not the one I booked... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Marian D, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Dear Roseu, We are sorry to hear about your check in woes but we also thank you for taking time to post your review. This will be followed up with our supervisor and employees to make sure this will not happen again. Respectfully, Marian Dumitrescu More 

Pilot Mountain, North Carolina
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had to stay in Jacksonville on short notice due to death in the family and it was the same weekend as the Tournament Players Championship. As a member of Wyndham Rewards I was thrilled, and a little surprised, to find a vacancy at a Wyndham property. However once we checked in, I could understand why. The property is VERY dated... More 

Was this review helpful? Yes 1
Marian D, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Dear Guest, We are sorry to hear your stay was not a fully positive one as we strive to accomodate our guests as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize for any inconvenience occured during your stay. Sincerely, Marian Dumitrescu More 

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