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All 130 Jacksonville hotels

Residence Inn Jacksonville Butler Boulevard

3.0 of 5 Hotel   |   10551 Deerwood Park Boulevard, Jacksonville, FL 32256
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66%
Ranked #62 of 130 Hotels in Jacksonville
A recent review
3 of 5 stars reviewed 2 weeks ago
William H Orlando
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98 reviews from our community

Traveler rating
    35
    30
    16
    13
    4
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38
7
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Orlando
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Posting 1st impressions, just got here, have a couple weeks to really see how it goes. Average for a Residence Inn, standard Managers evening reception with beer/ wine, lite food. Hot tub and pool are clean, hot tub heater works fine on a muggy Sept. evening. Room A /C worked fine- along with appliances. Plenty of shopping and food nearby,... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear William, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future reservations... More

Merritt Island, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a two bedroom suite. Everything was clean and in working order. The staff let us hold the room later than normal because we were unsure how long we would be staying. We were there for a medical evaluation at Mayo Clinic. Excellent rates. The breakfast was better than allot of hotels but its no restaurant. I'll stay... More

Was this review helpful? Yes 3
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Mark C Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future... More

Phoenix, Arizona
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The first night seemed great. A beautiful hotel, perfect location and an upgraded room! After the second night, management called me and demanded that I downgrade to the room that I was booked for. He said that he needed my room for the upcoming weekend and that housekeeping was almost finished for the day and pack and move quickly. I... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Deborah, Thank you for taking the time to share the experience of your stay at the Residence Inn Jacksonville, I first want to apologize for your stay being less than satisfactorily. Your comments are being shared with my team so that they will understand how not to treat our guests. You are a valued guest and I would like... More

South Carolina
Top Contributor
92 reviews 92 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I hold Marriotts to higher standards and this one only squeaks by. The people working there were nice. Room was very clean (except some kind of tape on the bathroom floor that wouldn't come up). It was quiet. Everything was in good working order. Paint, decorations, linens, etc all seemed in fine order. Breakfast was ho-hum. Powdered eggs, sausage, a... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Donna SC Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to... More

Jacksonville, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed a week in the two bedroom suite. I liked the two bedrooms each having their own full bathroom. The full kitchen is nice. For the first three days, room keys would only work intermittently. I kept having to go to the front desk to get new coded room keys. This was very annoying. I have another stay week's stay... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Mayinfl, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Wayne, NJ
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 10, 2014

Residence Inn has always been my family's first choice because of their two-bedroom suites. This property remains well-maintained, with a very helpful and attentive staff. Fitness room is perfect. Property is clean and quiet. Jackie in Housekeeping was wonderful during our recent stay! However: it is time for Marriott to revamp its 2-Bedroom Suites and change the style from just... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Wayne, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future reservations... More

Naples, FL
Top Contributor
196 reviews 196 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed August 5, 2014

Since the last time I stayed here the maintenance has really slipped. A door handle literally fell off, the shower head and downspout were loose, one bathtub drained very slowly - had to shower in 2" of water, and one of the sliding doors on one closet had loose moulding exposing you hand to the mirror edge. As the hotel... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear TwinCS Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Irmo, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 22, 2014

We booked one night at this hotel on our way down to Port Canaveral from S. Carolina for a Saturday departure on a cruise. We have stayed at many Residence Inns and usually find them clean, comfortable and roomy enough for our family of four. We found the room to be no-frills and had requested a roll away on check... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Karen L Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to... More

Baton rouge, la
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

Myself and 5 friends just stayed here from Thursday July 17-Sunday July 20 2014. We drove 10 hours from louisiana to attend a wedding on Friday about 30 minutes from the hotel. We chose this location because of good reviews and it being in between the wedding venue, the beach, and restaurants/shopping. First of all, we were given 2 different... More

Was this review helpful? Yes 2
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear JlD543 Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Rome, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2014

We have always had good experiences with Marriot properties, so this was a disappointment to us. We were traveling for a funeral. The first evening when we returned to the hotel, ready to bathe children and put them to bed, we were told that the water was going to be turned off to fix a pipe. They told us to... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Erin Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

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Additional Information about Residence Inn Jacksonville Butler Boulevard

Address: 10551 Deerwood Park Boulevard, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Jacksonville Butler Boulevard 3*
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Also Known As:
Residence Inn Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Residence Inn

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