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All 131 Jacksonville hotels

Residence Inn Jacksonville Butler Boulevard

3.0 of 5 Hotel   |   10551 Deerwood Park Boulevard, Jacksonville, FL 32256
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68%
Ranked #57 of 131 hotels in Jacksonville
A recent review
3 of 5 stars reviewed 6 days ago
Jld543 Baton rouge, la
  • Overview
  • Reviews (91)
  • Photos (26)
  • Amenities
  • Room tips (20)
  • Location
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91 people have reviewed this hotel

Traveler rating
    34
    28
    14
    12
    3
See reviews for
32
7
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Irmo, South Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We booked one night at this hotel on our way down to Port Canaveral from S. Carolina for a Saturday departure on a cruise. We have stayed at many Residence Inns and usually find them clean, comfortable and roomy enough for our family of four. We found the room to be no-frills and had requested a roll away on check... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Karen L Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to... More

Baton rouge, la
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Myself and 5 friends just stayed here from Thursday July 17-Sunday July 20 2014. We drove 10 hours from louisiana to attend a wedding on Friday about 30 minutes from the hotel. We chose this location because of good reviews and it being in between the wedding venue, the beach, and restaurants/shopping. First of all, we were given 2 different... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear JlD543 Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Rome, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2014

We have always had good experiences with Marriot properties, so this was a disappointment to us. We were traveling for a funeral. The first evening when we returned to the hotel, ready to bathe children and put them to bed, we were told that the water was going to be turned off to fix a pipe. They told us to... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Erin Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Delray
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

Friendly staff, clean, spacious suites and right around the corner from the Town Center shopping and dining area. Each night they offer a free wine and beer happy hour, plus a buffet style dinner! Excellent property!

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Amy C. Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future... More

Dayton, OH
Top Contributor
116 reviews 116 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 11, 2014

First of all, after making a reservation and noting I was using Govt Rates, found out that this hotel only accepts Govt DOD employees IDs only. They do not accept Fed Contractor IDs, even though on official business, nor do they accept Military IDs for the Govt Rates. Only was I was able to stay was to contact Marriott and... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Krumdog89 Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Tifton, Georgia
1 review
2 of 5 stars Reviewed June 10, 2014

As consistent Marriott customers, we were very displeased with our stay at the Jacksonville Butler Blvd. Residence Inn. I was a patient visiting the Mayo Clinic and was very sick with liver issues. As I told my husband, we have never had such problems with a Marriott hotel on a trip where I truly needed comfort and ease. It became... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Melray6865, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Miami
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

The Residence Inn is usually our facility of choice because of the homey atmosphere that the Residence Inn offers. The rooms are always clean and inviting. The rooms are private and you always feel that you are in your own home. This facility is off the beaten path, but we go out of our way to try to get reservations... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Nat G, Thank you for taking the time to post the review regarding your recent stay at the Residence Inn Jacksonville Butler Boulevard. Your feedback was very much appreciated and is being shared with our staff as we continue to take corrective actions to ensure that all our guests are satisfied with their experience here. Please do visit us... More

Bangalore
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 4, 2014

Hi, I stayed at Residence Inn, Butler Blvd in Jacksonville for 25 nights in March 2014 on official work at my client place in Jacksonville. The major issue which is still going on is that they don't know how much money has been taken from my Card. I am maintaining the account since I have to settle my expenses with... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Shiva, Thank you for taking the time to post your review, I first want to apologize for any inconvenience you may have experienced, as per our conversation we are still waiting to hear back from your bank so that this matter can be rectified. Thank you Fitzroy MAson General Manager More

florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 27, 2014

We have stayed here many times in the past as it was a nice place, a good value, and convenient to the Town Center as well as the major highways. Since we were here a few years ago, the decor has been updated and looks much better. The rooms are always clean and roomy. We had a couple of problems... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Waycooljoe, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future reservations... More

Gainesville, Florida, USA
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2014

I stayed at this hotel for a business trip with 2 colleagues in a suite. The room was clean and pretty quiet. The highlights, though, were the amazing breakfast (I recommend the potato pancakes!) and the super nice staff. We were treated really well even though the hotel was fully booked and busy. The outdoor area is so cute and... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Gradstudenttravels, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future reservations... More

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Additional Information about Residence Inn Jacksonville Butler Boulevard

Address: 10551 Deerwood Park Boulevard, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Jacksonville Butler Boulevard 3*
Reservation Options:
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Also Known As:
Residence Inn Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Residence Inn

26 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Pool/beach area (1)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#45 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
Discover the Residence Inn by Marriott Jacksonville hotel - a member of the Florida Green Lodging Program - providing spacious one- and two-bedroom hotel suites designed for the extended-stay traveler. Enjoy the most comfortable accommodations among Jacksonville hotels, featuring fully-equipped kitchens with a full-size refrigerator, microwave, coffee maker, stove-top, cookware, utensils and dishwasher. Start your day right with our complimentary hot breakfast buffet featuring healthy options plus grab-and-go items, and unwind during the Manager's reception Tuesday-Thursday nights. Enjoy a relaxing swim in the heated outdoor pool and Jacuzzi or an invigorating game of basketball or volleyball on the SportCourt at our extended stay hotel in Jacksonville. Just minutes from our extended stay Jacksonville hotel is Deerwood Park, St John's Town Center Mall, the Mayo Clinic, St Luke's, the University of North Florida, Jacksonville University, Downtown Jacksonville and the beach. ... more   less 
Number of rooms
120

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