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All 131 Jacksonville hotels

Residence Inn Jacksonville Butler Boulevard

3.0 of 5 Hotel   |   10551 Deerwood Park Boulevard, Jacksonville, FL 32256
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Ranked #61 of 131 hotels in Jacksonville
A recent review
5 of 5 stars reviewed 1 week ago
DonnaSC South Carolina
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95 people have reviewed this hotel

Traveler rating
    35
    29
    15
    13
    3
See reviews for
36
7
6
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
South Carolina
Top Contributor
90 reviews 90 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I hold Marriotts to higher standards and this one only squeaks by. The people working there were nice. Room was very clean (except some kind of tape on the bathroom floor that wouldn't come up). It was quiet. Everything was in good working order. Paint, decorations, linens, etc all seemed in fine order. Breakfast was ho-hum. Powdered eggs, sausage, a... More

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Jacksonville, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed a week in the two bedroom suite. I liked the two bedrooms each having their own full bathroom. The full kitchen is nice. For the first three days, room keys would only work intermittently. I kept having to go to the front desk to get new coded room keys. This was very annoying. I have another stay week's stay... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Mayinfl, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Wayne, NJ
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Residence Inn has always been my family's first choice because of their two-bedroom suites. This property remains well-maintained, with a very helpful and attentive staff. Fitness room is perfect. Property is clean and quiet. Jackie in Housekeeping was wonderful during our recent stay! However: it is time for Marriott to revamp its 2-Bedroom Suites and change the style from just... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Wayne, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future reservations... More

Naples, FL
Top Contributor
196 reviews 196 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Since the last time I stayed here the maintenance has really slipped. A door handle literally fell off, the shower head and downspout were loose, one bathtub drained very slowly - had to shower in 2" of water, and one of the sliding doors on one closet had loose moulding exposing you hand to the mirror edge. As the hotel... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear TwinCS Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Irmo, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 22, 2014

We booked one night at this hotel on our way down to Port Canaveral from S. Carolina for a Saturday departure on a cruise. We have stayed at many Residence Inns and usually find them clean, comfortable and roomy enough for our family of four. We found the room to be no-frills and had requested a roll away on check... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Karen L Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to... More

Baton rouge, la
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

Myself and 5 friends just stayed here from Thursday July 17-Sunday July 20 2014. We drove 10 hours from louisiana to attend a wedding on Friday about 30 minutes from the hotel. We chose this location because of good reviews and it being in between the wedding venue, the beach, and restaurants/shopping. First of all, we were given 2 different... More

Was this review helpful? Yes 2
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear JlD543 Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Rome, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2014

We have always had good experiences with Marriot properties, so this was a disappointment to us. We were traveling for a funeral. The first evening when we returned to the hotel, ready to bathe children and put them to bed, we were told that the water was going to be turned off to fix a pipe. They told us to... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Erin Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Delray
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

Friendly staff, clean, spacious suites and right around the corner from the Town Center shopping and dining area. Each night they offer a free wine and beer happy hour, plus a buffet style dinner! Excellent property!

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Amy C. Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very pleased to hear that we did meet your expectation and we look forward to being of service to you again in the near future. If I can be of any assistance for future... More

Dayton, OH
Top Contributor
117 reviews 117 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 11, 2014

First of all, after making a reservation and noting I was using Govt Rates, found out that this hotel only accepts Govt DOD employees IDs only. They do not accept Fed Contractor IDs, even though on official business, nor do they accept Military IDs for the Govt Rates. Only was I was able to stay was to contact Marriott and... More

Was this review helpful? Yes 1
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Krumdog89 Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

Tifton, Georgia
1 review
2 of 5 stars Reviewed June 10, 2014

As consistent Marriott customers, we were very displeased with our stay at the Jacksonville Butler Blvd. Residence Inn. I was a patient visiting the Mayo Clinic and was very sick with liver issues. As I told my husband, we have never had such problems with a Marriott hotel on a trip where I truly needed comfort and ease. It became... More

Was this review helpful? Yes
Fitzroy M, General Manager at Residence Inn Jacksonville Butler Boulevard, responded to this review

Dear Melray6865, Thank you for taking the time to post your review regarding your stay experience at the Residence Inn Jacksonville Butler Boulevard, I am very disappointed to hear that we did not meet your expectation and I want to offer my sincere apology. Please know that we are taking corrective measures to address these issues and concerns to ensure... More

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Additional Information about Residence Inn Jacksonville Butler Boulevard

Address: 10551 Deerwood Park Boulevard, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Jacksonville Butler Boulevard 3*
Reservation Options:
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Also Known As:
Residence Inn Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Residence Inn

26 photos of this hotel

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Hotel & grounds (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#47 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
Discover the Residence Inn by Marriott Jacksonville hotel - a member of the Florida Green Lodging Program - providing spacious one- and two-bedroom hotel suites designed for the extended-stay traveler. Enjoy the most comfortable accommodations among Jacksonville hotels, featuring fully-equipped kitchens with a full-size refrigerator, microwave, coffee maker, stove-top, cookware, utensils and dishwasher. Start your day right with our complimentary hot breakfast buffet featuring healthy options plus grab-and-go items, and unwind during the Manager's reception Tuesday-Thursday nights. Enjoy a relaxing swim in the heated outdoor pool and Jacuzzi or an invigorating game of basketball or volleyball on the SportCourt at our extended stay hotel in Jacksonville. Just minutes from our extended stay Jacksonville hotel is Deerwood Park, St John's Town Center Mall, the Mayo Clinic, St Luke's, the University of North Florida, Jacksonville University, Downtown Jacksonville and the beach. ... more   less 
Number of rooms
120

Questions & Answers

Questions? Get answers from Residence Inn Jacksonville Butler Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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