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Fairfield Inn & Suites Jacksonville Airport

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1300 Airport Road, Jacksonville, FL 32218
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Fairfield Inn & Suites Jacksonville Airport
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Fairfield Inn & Suites Jacksonville Airport
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175 reviews from our community

Traveler rating
    89
    53
    23
    8
    2
See reviews for
60
35
15
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
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English first
  • All months
    (175)
  • Mar-May only
    (43)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (44)
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There are newer reviews for Fairfield Inn & Suites Jacksonville Airport
See the most recent reviews
SUMMERFIELD
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2014

Look, I'll keep this short. Room...awesome! Bed...even better!!!Breakfast.....satisfying! Heidy and Christina....always there to help. I recommend this hotel very much!! Thanks Fairfield Inn for an enjoyable , relaxing place to stay when away from home.

Was this review helpful? Yes 2
Jerry G, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Hell Mr. Christopher S, Thank you for sharing your experience with other travels. I loved to hear how great your stay is, each time, when staying at the Fairfield Inn and Suites Jax Airport. Thank you for your complements and comments. We truly look forward to your return and welcome you at home away from home. Jerry, GM More 

Lakeland, Florida
Top Contributor
68 reviews 68 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 17, 2014

I happened to be in town for a funeral in a small town not far from the hotel. I chose the Fairfield as I always choose Marriott brands when the option is available and the price is right. The price was definitely right and I was certainly not disappointed. The hotel has been recently refurbished (I assume) because it was... More 

Was this review helpful? Yes 1
Jerry G, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Jennifer A, Thank you for your review and suggestions. It sounds like you were able to enjoy your stay despite of small details. Your recommendation is really appreciated, and were are glad you stayed with us. Once again, thank you, and we look forward to having you back again soon! Jerry, GM More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 13, 2014

Booked 1 night here for family and friends traveling together. When we entered the room an overwhelming smell of mildew sent us right back out into the hallway. The front desk clerk immediately offered another room on a different floor. To our surprise the 2nd room was scented with mildew and what seems to have been body odor. We were... More 

Was this review helpful? Yes 1
Jerry G, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Scooby3d, Thank you for the review and sharing your comments. We appreciate hearing about good and not so good reviews from our guests. Please accept our apologies for any inconvenience you may have experienced. I appreciate the opportunity to use your feedback in effort to improve our product and service in areas that we might miss. We hope you... More 

Nashville, Tennessee
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 12, 2014

This hotel is very nicely decorated with bright and cheerful colors. The staff is super friendly and very accommodating! We called in advance to ask specifically for a handicap accessible room with a roll in shower and two beds, having told several other hotels that we could not stay there after being offered the roll in shower with one king... More 

Was this review helpful? Yes 1
Jerry G, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear BearyPurpleLady, We strive on hearing feedback from our guests and appreciate you taking the time to let us know how your recent stay went. We are thrilled to hear that you had a wonderful experience! We take pride in our awesome staff here in each department. I will make sure to pass along your compliments to my associates. Thank... More 

Riverdale, New York
Top Contributor
50 reviews 50 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 11, 2014 via mobile

Stopped here for the night on our way to disney World. We were only 2 1/2 hrs from Disney but our check in wasn't until the next day & it was about 8 pm. Check in was fast & easily, lobby was clean & neat. Rooms were renovated & also were clean. We used the outdoor pool & the water... More 

Was this review helpful? Yes
Jerry G, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear ckid525, Thank you for choosing to stay with us and for posting a review from your visit. I am so glad you and the family had a nice visit. We very much appreciate your complimenting us on our inviting lobby, great room, pool, exceptional staff, and great food. All of us at the Fairfield Inn and Suites are committed... More 

GA
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2014

Our family reunion was Labor Day weekend, and this was the hotel everyone stayed at. I was upset at first because it's a non-smoking hotel, but the company of being around my family made up for it. Not only that, but the rooms were very nice, I had a king suite and it was very spacious and comfortable. The hotel... More 

Was this review helpful? Yes
Jerry G, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Tiffany J, We are glad you and your family enjoyed your stay with us. Thank you for your kind words regarding your room and the hotel. We always dedicate our effort to our guests’ satisfaction, especially families like yours. We can’t wait to have you back on your next reunion. Thank you! More 

Orlando, Florida
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 4, 2014

Group of 48 stayed at this hotel. Convenient on and off freeway. Staff very friendly and service outstanding. Breakfast each morning hot, ready and plentiful. Front desk staff friendly and efficient. Rooms outstanding, clean and was very nice. Luggage handlers efficient on and off bus. Would recommend this hotel anytime.

Was this review helpful? Yes
Andrew B, Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Dhawkins910, Thank you very much for your great response regarding our hotel. My staff and I are so glad to here that our service and experience were still outstanding with such a large group! Often times, quality can decline as a business becomes more busy and stressed. From the sound of your review, your perception was that our staff... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed here one night prior to catching a flight. You couldn't ask for a better location for JAX Airport. Only about 5 minutes away. We checked in at aprox. 6:00 pm and the front desst staff couldn't have been nicer. Check in was easy andd fast. Room was comfortable and clean and a,c worked perfectly. Free shuttle to and from... More 

Was this review helpful? Yes
Andrew B, Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear cruzingal, Thank you so much for your review. I am glad that you found our hotel convenient while flying out of JAX. Thank you for the great compliments on the quality of our guest rooms and the friendliness of our staff. We appreciate you choosing us for your pre-flight stay, we absolutely know how many choices you have to... More 

Hoschton, Georgia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 28, 2014

The Fairfield sign was a welcome sight after a long and tiresome trip down I95. When we walked in we were greeted by a wonderful staff, and we were given a great room which was very quiet. I was nerves about staying next to the airport, but I didn't hear one single plane. The room was very clean. Breakfast was... More 

Was this review helpful? Yes
Andrew B, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Deblene, Thank you for your wonderful review! I am glad we were a great resting point along your travels. It's great to hear that we are not affected by the noise of the airport, it seems we are close, but not too close! Thank you for sharing your experience with the world and I hope that you come and... More 

Zephyrhills, Florida
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 21, 2014

My Dad and I frequent Jacksonville a couple times a month and we decided to stay at this Fairfield Inn. Mario, Christina and Laurie were very kind and accommodating. Upon check in I was greeted and given a room promptly, and the room I requested suited our needs, it was roomy enough, clean and updated. The only thing that needs... More 

Was this review helpful? Yes
Andrew B, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Steve Y, Thank you for your great review! I will be sure to pass on your praise to Mario, Christina and Laurie. They are all great staff members for us. I do apologize for the lack of TV channel selection, at the moment we are currently in the middle of an upgrade in TV service and our provider is... More 

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