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Fairfield Inn & Suites Jacksonville Airport

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1300 Airport Road, Jacksonville, FL 32218
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Fairfield Inn & Suites Jacksonville Airport
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Fairfield Inn & Suites Jacksonville Airport
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177 reviews from our community

Traveler rating
    91
    53
    23
    8
    2
See reviews for
61
35
15
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Tequesta, Florida
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently spent a week+ at this fine facility and found it exceeding my expectations (and comparable competitors) in every way. The site is immaculately maintained thanks to the team of Brasilio et al, the facility meets or exceeds (ie the fitness center) comparable properties, and the breakfasts were real. Beyond all else, however, was the staff. This facility has... More 

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Grapevine, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We flew into JAX for a visit with our daughter and to spend time with her volunteering at the wonderful Cattyshack Ranch. The FAIRFIELD INN & SUITES shuttle van picked us up within 10 minutes of our call and took us to their hotel. Checking in was a breeze and the staff could not have been more pleasant and accommodating.... More 

Was this review helpful? Yes 1
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you so much for letting us know about your recent stay at the Fairfield Inn & Suites Jacksonville Airport. We are so happy that you enjoyed your stay and had an opportunity to volunteer at the Cattyshack Ranch. Sounds like you had a wonderful time. We look forward to seeing you again on your next visit. Thanks again for... More 

Nashville, Tennessee
Top Contributor
302 reviews 302 reviews
237 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is still very nice, modern. The breakfast is lousy - and the gym is suspect - the bike barely works. The satellite dish in the TV and Interenet were constantly going in and out - it was near impossible to watch any tv shows over my 3 days. It is very well located a couple miles from the... More 

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Andrew B, Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear TravelManSouth, Thank you for providing your feedback regarding your recent stay with us. I apologize that your experience was not a great one, I appreciate you bringing to our attention that there might be some issues with our TV and internet service, we can work on these right away. I would very much like to discuss more about what... More 

Saint Augustine, Florida
Top Contributor
50 reviews 50 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed the night before our flight outbound for NC. Leave your car there with free parking during your trip. The shuttle takes you to the airport check-in. Upon returning, just call the front desk and they pick you up quickly and take you back to the hotel. The breakfast is super great. This hotel now starts the breakfast early... More 

Was this review helpful? Yes 1
Andrew B, Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Kenneth K, Thank you so much for your great review! I am glad that you got to enjoy some of our great benefits of staying near JAX. Hot breakfast at 5 a.m. (Mon-Fri), free parking up to 3 nights, complimentary shuttle to and from the airport 24 hours a day. I hope that you enjoyed your trip to North... More 

Eden Prairie, Minnesota
Top Contributor
85 reviews 85 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 1, 2015

We stayed here one night after flying into Jacksonville. Hotel is convenient to the airport and is very closed to a shopping mall area with a large variety of places to eat and shop with a wide range of prices. Accomodations were very nice, no problems or issues. Breakfast had a good variety of hot and cold choices. Would stay... More 

Was this review helpful? Yes 1
Chip R, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for the great review of your stay! Our free hot breakfast has a rotating menu of breakfast potatoes (with peppers, onions and sausage), corned beef hash, biscuits and gravy, scrambled eggs - and BACON - plus all of the healthy options, too! We have a list of over 30 restaurants within 1 mile of here and are happy... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2015

This hotel was very nice and clean, and the staff was helpful. It is within 5 mins of the airport and plenty of places to shop and eat are within 5 mins and one could even walk. Looks like they just renovated the hotel, the carpets looked new and loved the microwave and mini frig in the rooms. The beds... More 

Was this review helpful? Yes 1
Chip R, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear BJoyful62, We sincerely appreciate your glowing review of our hotel. Even nearly 2 years post renovation, our staff works hard to keep the hotel looking fresh. Im glad you enjoyed the area and found it convenient, even for walking. We can certainly recommend great routes for joggers! More 

Oak Harbor, Washington
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 7, 2015

We recently stayed for two days. Excellent rooms for the price. Hotel is well kept and clean. The excercise room seems to have modern machines. The breakfast provided is well stocked and tasty. Not many seats for the amount of people. The beds are comfortable and hotel is quiet.

Was this review helpful? Yes
Chip R, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for your glowing comments about the Fairfield Inn & Suites at the Airport. We are working hard everyday to have a clean, fresh hotel that make's your stay Amazing! More 

Spotsylvania, Virginia
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2015

This hotel is located two blocks off of the beaten path so it is in a nice quiet location. It is close to restaurants, in fact the gentleman behind the counter said if we showed our room key, we could get a 10% discount at the Applebee's near the hotel, which we did!! The rooms were spacious, breakfast was typical.... More 

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Chip R, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for your great review of our hotel! The location is so close to so many great places and convenient to the interstate. I appreciate your compliment regarding the excellent service you received from the front desk staff. More 

Lafayette, Tennessee
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 23, 2015

Really disappointed with this stay. I reviewed this hotel a year ago with a 5-star review. However, this stay was disappointing to say the least. I was given a handicapped-accessible room which is not a huge deal, but why give someone a unique room and not ask them before you assign that room? I did not know I was given... More 

Was this review helpful? Yes
Chip R, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Dear Todd, I apologize that you were not satisfied with the room you received. In the future, if you cant make a reservation before you arrive through the dedicated Platinum Elite line, please feel free to give me a quick call and I will be happy to personally arrange your reservation. Our desk should have let you know the room... More 

Belleview
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 26, 2015

The first room they gave us the fridge didn't work. They moved us to a different room and everything was good except the bed was hard. It was like sleeping on a board. I didn't get any rest that night. The room was clean and the customer service was excellent. This is the first time I was disappointed in a... More 

Was this review helpful? Yes 2
Chip R, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for your feedback, which is sincerely appreciated. I appreciate that our staff and hotel were above average and we are addressing the mattress in your room with your assistance. We look forward to seeing you again soon! Chip Robinson General Manager More 

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