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Fairfield Inn & Suites Jacksonville Airport

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1300 Airport Road, Jacksonville, FL 32218
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Fairfield Inn & Suites Jacksonville Airport
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Fairfield Inn & Suites Jacksonville Airport
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193 Reviews from our TripAdvisor Community

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Traveler rating
    99
    57
    25
    9
    3
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66
39
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (193)
  • Mar-May only
    (45)
  • Jun-Aug only
    (51)
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    (53)
  • Dec-Feb only
    (44)
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Shellman Bluff
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed the night before flying out of JAX airport. Hotel offers park and fly, but we did not take advantage of this service. Our king room was clean and bed was comfortable, but overall, the hotel was too noisy for a good night's sleep.

Was this review helpful? Yes
marlton
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My son and I stayed here after landing late at Jacksonville Airport (midnight). The girl who checked us in was pleasant and helpful. She apologized because processing the two gift cards I had was taking longer than she wanted (not an issue - we had to unload luggage, etc.) The room was clean, comfortable, and air conditioned (a must for... More 

Was this review helpful? Yes
Moyock, North Carolina
1 of 5 stars Reviewed 1 week ago

I traveled with my work. The staff told me they were 15 minutes from Mayport Naval Base when I made the reservation - which was a lie. Also, as a Government employee, I needed hard wired internet to ensure I could be working in the evenings during my travel. As I called around, Fairfield guaranteed me they had hard wired... More 

Was this review helpful? Yes
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not relaying correctly to you at the time of booking that we did not have hard wired internet access in the rooms and we are not 15 minutes from... More 

Miami, Florida
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent the night on our way to Asheville. The room was nice, clean and comfortable. The air conditioner cooled the room nice which is always an issue with me. If we are ever driving through again we will most likely stay there. Great deal!

Was this review helpful? Yes
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Hurry back, we loved having you here! Thank you so much for this feedback we truly appreciate you and your family staying with us. I hope you are having a safe and fun time on your journey and we hope to serve you again soon. More 

Denver, Colorado
Level Contributor
93 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago

We just needed a place to stay for one night before heading up to Georgia. This filled the bill nicely. Very clean and while not fancy, very comfortable and a good value. The included breakfast buffet was standard and had plenty of choices.

Was this review helpful? Yes
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for choosing us to be your stop over hotel and for sharing your experience at the Fairfield Inn & Suites Jacksonville Airport through Tripadvisor. We appreciate your feedback and are delighted to hear that you had an enjoyable stay. We look forward to seeing you again in the future! More 

Massachusetts
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room was very clean. We had a suite but the design is poor. The rooms have the A/C units under the windows. The fan is noisy because the bed is right next to it was a little difficult to fall asleep. The room would have been just fine if the sitting area was next to the windows so the... More 

Was this review helpful? Yes
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the design of the room and the noisy AC. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue with the... More 

Richmond, Virginia
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was friendly and tried to be helpful. Hotel was clean. Rooms were clean. The pool was very dirty. The key cards kept losing the coding so my daughter and I got stuck twice outside in the pool area. Finally after much knocking had to walk all the way around front to get the card reprogrammed again. Breakfast was standard... More 

Was this review helpful? Yes 1
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville Airport through the Tripadvisor. We have shared your feedback with the appropriate hotel team to ensure that the pool and door leading inside has been addressed. Please be assured this was an isolated issue and we hope to get another opportunity to give you the best guest... More 

Gainesville, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We attended a Convention that was held in Jacksonville and had a great stay. The Hotel was nice and clean and the breakfast was awesome. We were close to many places to eat and shop as well as the Convention center. I highly recommend this Hotel and we plan to stay here again if we have another Convention here. Great... More 

Was this review helpful? Yes
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

We sincerely enjoyed having you and your conference attendee's here. It was a pleasure serving you all! We are looking forward to your return and hope to see you all soon! More 

Ocala, Florida
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at entrance were very friendly and welcomining. Clean room and excellent coffee. I also liked that we could help ourself to a fresh apple, orange or banana at anytime of the day or night. When we needed a ride to the airport our driver "Basil" was awesome! Very kind, helfpful and funny. He made the ride enjoyable. Parking... More 

Was this review helpful? Yes 1
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you! Thank you! We love to hear that we are meeting and hopefully exceeding guest expectations. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know. Again, thank you for your valuable time and we look forward to having another opportunity to... More 

Gastonia, North Carolina
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our way down to Cape Canaveral for a cruise. The road to access the hotel is a little confusing but you figure it out quickly. The check in clerk was very friendly and helpful, wish all hotels had someone like her. The lobby and room was clean and nice. Bed was comfortable and slept well. The... More 

Was this review helpful? Yes
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

We truly appreciate you and this amazing feedback! Thank you for staying with us and allowing us to serve you. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

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