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Crowne Plaza Jacksonville Airport Hotel

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14670 Duval Road, Jacksonville, FL 32218-2460
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1 room 1 guest
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Crowne Plaza Jacksonville Airport Hotel
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Crowne Plaza Jacksonville Airport Hotel
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286 Reviews from our TripAdvisor Community

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Traveler rating
    143
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    32
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Albany, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I work for the airlines and spend a few nights a month at this hotel. Great food, nice pool area, nicely decorated rooms and a very friendly helpful staff especially Liz at the front desk. Only negative comment I had was the fitness room was under par but that is now being renovated.

Was this review helpful? Yes
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved this stay! I travel every week and this is near the very top of my list of best hotels. Staff was very hospitable and the facility was very nice! The hotel food was awesome! I had the pot roast and it was better than my recipe! My daughter had the tuna salad sandwich and she said it was... More 

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for your review and we appreciate your business. I will definitely share your comments with our Chef. He has been with us for over 30 years so I guess I can say..."I think he's nailed it"! Again thank you and we look forward to your return. Mark Kane, General Manager More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Lovely indoor/outdoor pool, staff extremely accommodating. Kent the bartender is just fantastic! One thing I do not particularly like, where the gym is located. It is right by the bar area with windows all across the front meaning, when you work out everyone in the bar/lounge area can watch you. Not a fan!

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thanks for taking the time to review the hotel. I will pass along your kind comments to Kent. Regarding the fitness center, we did put large potted trees to help block the view from the bar. I will take a look at that again. Sorry for your disappointment that microwaves and refrigerators are not in our rooms. Our hotel is... More 

San Rafael, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We arrived in the evening about 8 pm. The hotel desk clerk, Ahmed, immediately recognized us as members of the Priority Club. We stayed on the Club Floor which was fantastic. Also had dinner in the hotel and it was one of the best meals we had the entire trip to Jacksonville. Lastly, we had an early flight and the... More 

Was this review helpful? Yes 1
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for you kind review. We appreciate you taking the time. Ahmed is a great team member and I will share your comments along with the Chef regarding your meal. Again, thank you and we hope to see you back soon! Mark Kane, General Manager More 

Fairmont, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff were very friendly, Ahmad was working the front desk when I checked in and was very helpful and friendly. The room was very comfortable and clean. I would definitely stay at this hotel in the future.

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for your review and for recognizing Ahmed. He is a true asset to our team. We appreciate your business and look forward to your return. Mark Kane, General Manager More 

Havana, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Friendly service and very convenient for airport travel. The hotel shuttle was the best. Pleasant quiet room with all the amenities we could want. The rate was quite reasonable for the quality of hotel. Thanks,

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Wonderful, we appreciate your nice comments. Our location is great and our FREE airport shuttle makes it even more convenient. Thanks for the comments and we appreciate your business. Mark Kane, General Manager More 

Denton, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I had a great experience at the Crowne Plaza. Corine at the front desk was very friendly and helpful. The hotel lobby was beautiful and the rooms were clean and updated. We used the free airport shuttle and it was easy and convenient. All the staff was very friendly. I look forward to another visit here.

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for you nice review. We appreciate you taking the time to recognize our employee Corine as well as our fine hotel. We appreciate your business and look forward to your return. Mark Kane, General Manager More 

Blowing Rock, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Easy fast check in. Close to the airport so it is very convenient. Hotel has everything you can ask for. Very nice pool. Comfortable beds. Good coffee. Quiet. Friendly staff. Nice restaurant. Good drinks. Stay was great.

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CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for taking the time out of your busy schedule to rate our hotel. Our staff takes great pride in our facility and we are glad that you recognize this. Our location is great and the River city Marketplace offers over 100 shops and restaurants is only minutes away as well as the Airport with plenty of parking. Again,... More 

Aguadilla, Puerto Rico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great staff especially Ahmad he helped make it a relaxing stay. Great restaurant,clean gym and they have a excellent happy hour. Comfortable bed and the hallways were quiet. I love the color of the walls !!!!

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you so much for taking the time to rate our hotel. Our staff at the hotel takes great pride in our facility and we are glad that you recognize their efforts. Again, thank you and we hope to see you guys back soon! Mark Kane, General Manager More 

Los Angeles, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was only at this hotel for a short overnight but the front desk was extremely accommodating and friendly. Check in was a breeze. The lobby is a bit overwhelming as the indoor/outdoor pool is practically in the lobby. The rooms are comfortable, pillows are NOT feather, which I love, and the beds are comfy. I appreciate large counter space... More 

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you so much for taking the time to rate our hotel. Our staff at the hotel takes great pride in our facility and we are glad that you recognize their efforts. We are very proud of all the wonderful renovations that we have done including the pool. Again, thank you and we hope to see you guys back soon!... More 

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