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Crowne Plaza Jacksonville Airport Hotel

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14670 Duval Road, Jacksonville, FL 32218-2460
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Crowne Plaza Jacksonville Airport Hotel
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Crowne Plaza Jacksonville Airport Hotel
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261 Reviews from our TripAdvisor Community

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Traveler rating
    126
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    32
    16
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton of Zug, Switzerland
Level Contributor
9 reviews
4 of 5 stars Reviewed yesterday NEW

A clean hotel next to airport Jacksonville which provides all possible amenities, The hotel own fitness center is small and some of the machines were out of order, so don't hope for a huge work out. The rooms were very clean and really big!

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW

I enjoyed this hotel. The rooms are clean and comfortable. The staff is very friendly and most importantly to me the hotel is close to a lot of shopping. A close walk or 2 minutes van ride away are many great restaurants and retail shops like Best Buy and Walmart. Enjoyed the hotel and I will be back!

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Newnan
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and staff!! No issues at check-in. A very smooth transition and the desk clerks were very helpful. Rooms were on point and very comfortable!! The bed slept like a dream. In all, I had a great visit to the area and this hotel made it an even better relaxing situation!!!

Was this review helpful? Yes
Birmingham, Alabama
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love the hotel when I took the visual tour online. Expecting something different the hotel look just like the picture. the room was clean and comfortable. The staff was very welcoming as you walk through the door. I really enjoyed the stay

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Jacksonville for a convention, enjoyed the shopping, dining, sight-seeing. The room was big. I noticed a board in the lobby withe the remodel info, so it looks like the update is coming soon. Staff was good.Clean room. Great Hospitality. Appearance is Up to Date. Nice size rooms. Friendly Staff. Staff was very informative. Enjoyed the drinks and food. Can't wait... More 

Was this review helpful? Yes
Windham, New Hampshire
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel rooms are quiet and comfortable. Staff is friendly and accommodating. Hotel was quite full with various conventions and still was very quiet. I stay at this property frequently and I have never had any negative experiences. It is a nice property closely situated to JIA and I-95.

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel has great staff. Book a conference with Shawanaa, Kristen, or Rachel. They work with you on your meetings needs. Latoya greets you each time you call with joy and eagerness to help.Catering and Banquet is amazing with Josh, Ms L Cato, & Vincent. They assist each time with a smile and never complain. Each need is addressed and... More 

Was this review helpful? Yes
Annapolis, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is modern and luxurious, with great attention to detail. Every surface is sparkling clean. Our room was larger than I expected, with plenty of room for yoga! Every staff person I encountered, inside and out, smiled, greeted me, and offered assistance. All in all, a very positive, pleasant stay.

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CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for taking the time out of your busy schedule to rate our hotel. Our staff takes great pride in our facility and we are glad that you recognize this. We, along with our guests, have enjoyed all the wonderful renovations that our owners have done. Again, thank you and we hope to see back soon! Mark Kane General... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel is great - nice pool and amenities. Rooms are very nice and relaxing with great views of the courtyard. The resturant is nice with a great breakfast buffet selection. Did not use the bar, but it looked well stocked.

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for your review on our hotel. We appreciate your business and look forward to your return. The Rainforest Lounge has a great happy hour, hopefully you can partake on your next visit. Mark Kane, General Manager More 

Washington, Missouri
5 of 5 stars Reviewed 1 week ago NEW

The hotel staff was very friendly, offered complimentary ice cream and soft drinks, and thanked me for being a Platinum Elite Member. I stay at a lot of IHG hotels and the staff made me feel welcome on a busy weekend.

Was this review helpful? Yes
CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport Hotel, responded to this review

Thank you for taking the time out of your busy schedule to rate our hotel. All of our rooms are the same except the Executive Level has the additional lounge and complimentary refreshments; glad you were able to experience it. Again, thank you and we hope to see back soon! Mark Kane General Manager More 

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