We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 131 Jacksonville hotels

SpringHill Suites Jacksonville Airport

3.0 of 5 Hotel   |   13550 Airport Court, Jacksonville, FL 32218
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Free Parking
SpringHill Suites Jacksonville Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added SpringHill Suites Jacksonville Airport to your Saves list
81%
Ranked #44 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Danabug72 Dallas, NC
Write a Review

200 reviews from our community

Traveler rating
    88
    75
    24
    5
    8
See reviews for
76
41
9
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (45)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (55)
All months
Dallas, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed overnight using the Cruise package..(park and stay).This hotel is spotless and comfortable. .Extremely clean....There were 4 of us picky women. We loved the hotel and the location so much we kept saying we'd just skip the Cruise and stay there...we will be back to this hotel.. Staff also very informative to the area.

Was this review helpful? Yes
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Dear KELLEEN, Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As 4 Valued Customers, your feedback will be shared with the team to continue to inspire and motivate them... More

Dallas, Texas
Top Contributor
59 reviews 59 reviews
42 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This particular Springhill Suites may be one of the originals. The room design is different and a little smaller, needs some paint touchups, and is showing some wear. The staff was helpful, and it is near the airport, and also very close to a large shopping area with a wide variety of both stores and restaurants, including a Super Walmart.... More

Was this review helpful? Yes
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the SpringHill Suites Jacksonville Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to... More

Pensacola, Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My coworkers and I have stayed here several times over the last month. We are in hotels 5 nights a week and this has become one of our favorite hotels. The staff is all extremely friendly! The hotel is within walking distance of several restaurants and a very short drive from ANY restaurant you could need. The beds are so... More

Was this review helpful? Yes
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Dear KELLEEN, Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Customer, your feedback will be shared with the team to continue... More

Savannah, GA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 7, 2014

We checked into hotel in the late evening to catch an early morning flight. The staff was pleasant & the room was clean. What I was most pleased with was that they had the breakfast buffet open at 5:45 am, allowing us to get something in our stomach before catching our flight! We were so grateful for this!!

Was this review helpful? Yes
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I am so glad you enjoyed your stay here at the hotel. I am glad to hear that you appreciated our early breakfast. It is something we are trying out, so that our guest that have early flights can enjoy some breakfast before they have to leave. We look forward to seeing you on your next trip to Jacksonville. More

Pensacola, Florida
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 30, 2014

There is a strip of hotels along this road and I was fortunate enough to stay at this one first on this side of town. I stayed at a Butler exit hotel previously for many months prior. I needed a change and stayed here for the first time this past week. I liked it so much that I recommended to... More

Was this review helpful? Yes
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I am so glad you found us. Thank you for taking the time to write a review about our hotel. We do appreciate your loyalty to our brand and our hotel. We look forward to seeing you on you next trip to Jacksonville. More

Ontario
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 25, 2014

My family stayed here one night before flying home. The hotel was very clean, the rooms were spacious and the breakfast in the morning was the best we've had at a hotel. My kids thought we were staying in a 5-star hotel! They enjoyed swimming in the outdoor pool and getting drinks whenever they wanted from the beverage bar. The... More

Was this review helpful? Yes
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I am so glad that you and your family had a wondrful time here at the hotel. We do appreciate you taking the time to write a review on our hotel. We look forward to seeing you on your next trip to Jacksonville. More

Hamilton, Ohio
1 review
5 of 5 stars Reviewed August 24, 2014

Our room was great. The breakfast was excellent! he front desk people were friendly and courteous. We especially enjoyed our driver Amy Abera who welcomed us with award winning smile, courteousness and help as we traveled daily to and from our training. The only problem we had was the gas smell in the hall which they addressed.

Was this review helpful? Yes
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I want to personally thank you for taking the time to fill out a review on our hotel. I am so glad you had a wonderful time here at our hotel. I will give your compliments to Amy and she will greatly appreciate your kind words. We hope to see you on your next trip to Jacksonville. More

Wadsworth, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2014

This hotel is located in a "hotel row" near Jacksonville, FL, airport. It's too good to get lost among all the other hotels. We stayed there during a family illness in the area. The staff was very kind and considerate as they continually extended our stay. The airport shuttle driver was extremely polite and helpful. The rooms were very clean... More

Was this review helpful? Yes
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I am so happy you finally found us and enjoyed your stay. I do apologize about the A/C units being loud we are in the process of replacing the older units with newer ones. We look forward to see you again on your next trip to Jacksonville. More

Greensboro, North Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 4, 2014

My entire family stayed here last week on our way to Disney World. This is a typical Springhill Suites, with good clean rooms. The complimentary breakfast was actually a little better than other Springhill locations; maybe because they keep things stocked and warm. I did mention to one of the managers that the bench seating is worn out and needs... More

Was this review helpful? Yes 3
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I want to thank you for staying with us and taking the time to write a review on your stay. We are in the process of getting the seats repaired but they are naturally very forgiving. I am so glad you enjoyed our breakfast while you were here. We look forward to seeing you on your next trip to Jacksonville. More

Hartsville, South Carolina
Top Contributor
125 reviews 125 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed August 2, 2014

I would never stay here again. This was horrible. The AC was so loud that it woke everyone in our family all night as it turned on and off - and I am normally a heavy sleeper not bothered by such noise. When we arrived, we were given rooms on the 3rd floor. As soon as we got off of... More

Was this review helpful? Yes
ssjaxairportgm, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

I want to thank you for staying with us and taking the time to write a review. I do truly apologize for the experience you had with us, I will assure you that is not our norm. I am not sure how this would of happened in your room and I do apologize. Thank you for bring the A/C issue... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to SpringHill Suites Jacksonville Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Jacksonville Airport

Address: 13550 Airport Court, Jacksonville, FL 32218
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Jacksonville Airport 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Marriott, Orbitz, Expedia, BookIt.com, Despegar.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your SpringHill Suites Jacksonville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Jacksonville Airport Hotel Jacksonville

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay