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All 132 Jacksonville hotels

SpringHill Suites Jacksonville Airport

3.0 of 5 Hotel   |   13550 Airport Court, Jacksonville, FL 32218
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Ranked #39 of 132 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Callbob1 Danville, California
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218 reviews from our community

Traveler rating
    98
    80
    27
    5
    8
See reviews for
83
44
10
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danville, California
Top Contributor
109 reviews 109 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel did everything correctly. I needed a ride from the airport and they made it happen right away at 1130pm. My room was clean and perfect. Everything was spotless. There were fresh towels, free wifi for me to catch up w/ my emails and lots if plugs for my electronic charging needs. There was a fridge and microwave. This... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this location several times but by far my most recent stay was the best! The staff went out of their way to make me feel welcome and even greeted me by name every morning and when I returned at night. Every question was answered and I received excellent restaurant suggestions as well. I will definitely return.... More 

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Havana, Fl.
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here twice in the last month for flying from Jax Airport. Nice clean place. Close to airport but quiet. Nice staff and rooms, not huge, but bigger than most hotel rooms. Zaxbys and Longhorn steakhouse in the parking lot. A good dive bar very close also for a couple of stiff drinks. Other restaurants and shopping near by. Good... More 

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NY
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here the night before our cruise. The rooms were kind of small with the sofabed open. If you don't need the sofabed, there would definitely be more room. We got a very good prepaid rate. Quick & easy check in. Would stay there again if we fly into Jacksonville.

Was this review helpful? Yes 1
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to complete a review on Trip Advisor in regards to your recent stay at the SpringHill Suites Jacksonville Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay, since you only rated us a 3 out of 5.... More 

Maple Grove, Minnesota
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just an overnight stay when flying in to Jacksonville. Close enough to airport to be super convienant, yet far enough that you didn't feel like you were at the airport. Many restaurant and shopping options nearby. Plenty large for a family with 3 teenagers. It wasn't your typical cookie cutter hotel room - loved it (ours was a corner, so... More 

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Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to fill out this review on Trip Advisor. We truly appreciate the great comments! We look forward to seeing you again when you travel to Jacksonville! More 

Lima-Peru
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

Great hotel, friendly staff, clean room, comfy beds and at a good rate... what more to ask. We stayes for 1 night on our way up North, the front desk staff was nice, the breakfast lady very nice. Everything great... we will be back soon.

Was this review helpful? Yes 1
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to fill out this review! We are excited to hear that you enjoyed your stay with us. We can't wait to see you again!!! More 

SUMMERFIELD
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

My room is always taken care of and smells fresh! Not a chemical smell. The breakfast is always fresh and ready. Like anyone who stays for an extended period, as I do, the breakfast item selection gets a bit mundane. Maybe a little more variety. Change the items up once in a while. Quality and service is at its highest.... More 

Was this review helpful? Yes 1
oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 9, 2014

Susan was the Best! Words can't express. She had breakfast all ready to go, looked and tasted amazing. We were stuck overnight in Jacksonville after a tornado canceled our flight. We were tired and exhausted and rushed to catch our morning flight. It was so nice to have breakfast ready to go 15 min prior to "open time". Susan was... More 

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Decatur, Georgia
1 review
5 of 5 stars Reviewed December 5, 2014

I actually had a great stay at the Springhill Suites (Jacksonville Airport) from beginning to the end. The ENTIRE staff was very helpful in every area of your hotel. Ms. Karen was very patient while helping me with my reservations (3 rooms) and she never lost her smile. I felt very welcome that night as well and the following two... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2014

Plenty of cleaner options. Fold out couch mattress was stained with urine and very uncomfortable. Breakfast was acceptable. Sausage, potato, onion mix was not. Setup did not allow good flow and could not handle large crowd. Staff was friendly enough.

Was this review helpful? Yes 1
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. More 

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Additional Information about SpringHill Suites Jacksonville Airport

Address: 13550 Airport Court, Jacksonville, FL 32218
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Jacksonville Airport 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Jacksonville Airport Hotel Jacksonville
Hotel Style:
#29 Family Hotel in Jacksonville
#49 Business Hotel in Jacksonville

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