We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Jacksonville Airport

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
13550 Airport Court, Jacksonville, FL 32218
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
SpringHill Suites Jacksonville Airport
View Map
Add Photo Write a Review

261 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    123
    92
    29
    7
    10
See reviews for
104
49
12
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (261)
  • Mar-May only
    (63)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (67)
All months
Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Thanks to Margie and Eileen, the agents up front this has been the best hotel experience. They were both friendly, extremely helpful, and had the most wonderful attitudes I have come across in the hotel industry. I can't say enough other than if you are staying in Jacksonville stay at the Springhill Suites by the Airport! Thanks Margie and Eileen!

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Chicago, Illinois
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is about 10 minute drive from the airport and is a 5 minute drive for shopping. There is a Ruby Tuesday"s and a Outback restaurant next door.(yum) The hotel is well kept and the room was very nice and clean.

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Can't speak highly enough about my stay at this property. My flight was delayed until the next day and as frustrating as that could be, I was relieved by the level of care and speed that the front desk manager Ashanti was able to book my room. It's always refreshing to stumble upon a great property and a hidden treasure... More 

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor. With a mission to provide superior customer service, and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the... More 

Old Saybrook, Connecticut, United States
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a late evening flight for a business meeting the next day. The staff and service at the SpringHill Suites are excellent. Prompt shuttle service for my late arrival. Quick check-in and straight to the room. My room was a suite, king-size bed with a nice bedroom with a wall mounted flat screen. along with a separate tv room... More 

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As valued customer, your feedback is greatly appreciated. . Thank you for staying at the SpringHill... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here overnight on the way home to Texas from a road trip with family and had a very pleasant experience. The staff we encountered were absolutely amazing, helpful, and very accommodating. Miss Judy, in particular, was incredible! I mistakenly thought there were blueberry waffles and was slightly disappointed when I discovered there weren't. No big deal, but Miss Judy... More 

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to share your experience of your stay with us through Trip advisor. I will share your feed back with the staff to help encourage them to continue to provide exceptional service. If your travels ever bring you back to Jacksonville, we hope you chose to stay with us. More 

Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for one night before getting on the cruise ship. The room was spacious and clean. We were able to check in early since the room was ready, which was a very nice bonus! They had a decent hot and cold breakfast with a variety of choices. Staff was nice and accomodating. I would definitely... More 

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

The place was immaculate and the service was great. The staff went out of their way to be helpful. Special KUDOS to Judy who was very helpful with the complimentary breakfast. I would recommend this for anyone as the price is right.

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Brockway, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

My flight to Pit was cancelled after many delays. We ended up at Springhill Suites on an airline voucher. The staff was not really expecting us due to poor communication on the part of the airlines, however Eileen at the front desk was courteous and as friendly as could ever be experienced. She treated my friend and I like long... More 

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and... More 

Greenville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

Stayed at SpringHill Suites for one night before a Cruise and was very much surprised with not only the room quality but also the staff, We arrived late due to a flight issue and were taken care of as soon as we entered the facility. Very convenient location near the port and the airport. I believe Eileen was the attendant... More 

Was this review helpful? Yes 1
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

2 reviews
5 of 5 stars Reviewed July 18, 2015

Great stay wonderful staff. A little far from mayport naval base and taxis were 70$ plus but worth it. Came to greet nephew coming back from deployment. Hotel staff was wonderful, friendly. My fave was Latonia brooks. My stay started out a bit shakey but she made sure i was happy. My family came in the next day and it... More 

Was this review helpful? Yes
Rhonda K, Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. If your travels bring you back to Jacksonville we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.4 mi away
Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport
#45 of 130 in Jacksonville
4.5 of 5 stars 424 reviews
0.2 mi away
Fairfield Inn & Suites Jacksonville Airport
0.1 mi away
Hampton Inn & Suites Jacksonville-Airport
Show Prices
Show Prices
Show Prices
1.5 mi away
Doubletree by Hilton Jacksonville Airport
0.3 mi away
Holiday Inn Express & Suites Jacksonville Airport
0.6 mi away
Microtel Inn & Suites by Wyndham Jacksonville Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay