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SpringHill Suites Jacksonville Airport

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13550 Airport Court, Jacksonville, FL 32218
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SpringHill Suites Jacksonville Airport
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SpringHill Suites Jacksonville Airport
SpringHill Suites Jacksonville Airport
SpringHill Suites Jacksonville Airport
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237 reviews from our community

Traveler rating
    107
    87
    28
    6
    9
See reviews for
89
48
11
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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PENNSYLVANIA
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed the night of 5/17 on the cruise package which includes the Room, Breakfast, Parking and Shuttle Service to & from the cruise terminal. We arrived by train so we did not need the parking. Hotel was very clean and nice. Breakfast was very good and the staff very friendly. We had several hours between our return from the... More 

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Helpful, courteous staff. Beautiful, modern lobby. The room even had two sets of plastic utensils and two paper plates for use in the microwave! The beds were comfortable, though the walls seemed a little thin (either that, or our neighbors were very loud talkers). Breakfast was good (cereals, oatmeal, muffins, scrambled eggs, waffles, etc.). We were overall very pleased with... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Checked in yesterday for a four night stay. The shuttle took over 40 mins for a 2 min drive -_-, checking in was quick room was ready so that's a plus. Got to the room and it was clean and had a really pleasant smell. Did my usual room inspection and found no problems (and I'm picky) so I was... More 

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Satsuma, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

First time staying at this facility.... I will use and recommend this hotel each time The need to be by Jacksonville airport. Next time i hope to make time to enjoy breakfast by the poolside... It was very inviting.

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Cazenovia, NY
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here one night before an early morning flight out of JAX. While the rooms are not roomy, they are comfortable and clean. There is free internet, breakfast and a shuttle to the airport. The staff is very friendly. They have a decent selection of snacks with wine and beer if you get hungry. Convenient if a little pricey.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my family really enjoyed our stay at this hotel....When we arrived I met such a sweet and compassionate lady name Ashanti she asked me for my credit card and I realized I left my purse home...I asked her can she please still check me in because my family was ready to get settled and get in the pool... More 

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Harrison, Ohio, United States
Top Contributor
70 reviews 70 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 13, 2015

We stayed here for the night before our cruise. Hotel is clean and has nice decor. Very warm and friendly staff. Close to the Jacksonville port and downtown. The only down fall is the road to get back to the hotel can be tricky at night.

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Williamstown, New Jersey
Top Contributor
89 reviews 89 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

We had any early morning flight, so we wanted something close to the airport. This hotel was perfect and one of the closest to the airport. The room was comfortable. My only comment is that the TV was small. It was situated in a place to be seen in either the sitting area or from the beds and that limited... More 

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Simpsonville, South Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 4, 2015

We are a family of 5, so the room was perfect for our family. Having 2 beds and a sofa bed worked well. It is a nice hotel but we had a few issues. Although our reservation was for 5 (we even requested extra towels in our reservation), only 3 were in our room. I had to go to the... More 

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Rhonda K, Front Office Manager at SpringHill Suites Jacksonville Airport, responded to this review

Dear Mr. Kidsr, Sorry we fell short of your expectations during your stay with us. Please note that we are doing everything possible to make sure the issues that you experienced are not repeated. Our goal is to make every guest stay a pleasant experience. Sincerely Rhonda King|Assistant General Manager More 

Top Contributor
230 reviews 230 reviews
26 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed March 21, 2015

The Marriott is typically good but this one is excellent especially for the price. The rooms are mini suites very clean and comfortable. The pool gym and breakfast leisure areas are very comfortable and well appointed. The staff are friendly and helpful. Minutes from the air port and major freeways. Enjoy.

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Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Customer, your feedback will be shared with the team to continue to inspire and motivate... More 

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