Made a very big mistake with my reservation. I spoke with April who made the correction without difficulty. Upon my arrival Sheree was at the desk, she made my family and I feel like old friends. In the morning at check out I met April. She was just as pleasant. Our visit was quick with a early check out but... More

We stayed at this hotel before a cruise. They had a package that included a room for a night, shuttle to and from the Jaxport, and car parking for the duration of our cruise. The hotel was clean and quiet, nice breakfast and helpful staff. Our room was very nice and comfortable, but the air conditioning was so loud when... More

If you are a Marriott Rewards member, and need to stay at a convenient and reasonably priced hotel at JAX Airport, this is a good one. I found service and the room to be very good. The hotel itself is clean, parking is free and there's a good selection of TV channels in the room. I found breakfast to be... More

We stayed here for a business trip. Our event was in Amelia Island and this was the closest hotel the company could find for a reasonable price. It was easy to find and the rooms were clean and comfortable. It was supposedly 40 mins or more from Amelia Island, but it was easy to get there in 30. It was... More

Traveling with a family of 5 is difficult if you don't want 2 rooms. We like Springhill Suites since we get the extra bed in the pullout couch. This hotel was clean and we found the staff to be very friendly. We missed breakfast one morning by about 10 minutes but the waitress allowed us to still get cereal, yogurt... More

The subtle tropical decor is very impressive with deep blues and greens, and prints that look like tropical vegetation. The suites are spotless with new furnishings and all the conveniences. The front desk service is hurried, but fine. Management is not detail-oriented, however, being out of coffee, out of towels at the pool, the pool unheated with icy water, and... More

There is a mix of good and not so good with this hotel. If you need to be close to the airport, this is a great location. The hotel is within walking distance of Long Horn Steakhouse and Zaxby's. THE SHUTTLE DRIVER WAS THE ABSOLUTE BEST! He was full of joy, but not overly so. I truly appreciated him. Every... More

I stayed here recently for a night prior to an early flight. One of the reasons I stayed was because of the good reviews on TripAdvisor. Let me start by saying the service was excellent. Front desk staff were great every step of the way. The rooms were fine, very typical of what you would expect if you stay at... More

Stopped at the SpringHill Suites JAX Airport while heading back north on I-95 from our Florida vacation. Checked in late, got a good rate and the front desk staff was very helpful in getting us settled. Parking was plentiful, the morning breakfast buffet was very good and the hotel did not appear to be too crowded. Rooms were clean and... More