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EconoLodge

2.0 of 5
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5624 Cagle Road, Jacksonville, FL 32216 (Formerly Ramada Inn South Point - Jacksonville)
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Ranked #79 of 131 Hotels in Jacksonville
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Tampa Bay, FL
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The street the hotel is on is a semi busy road with a BP gas station on the corner. Nothing exciting around, there is a Taco Bell across the street. It is right next to Days Inn. The parking lot was empty at the hotel and it appeared lonesome. Not a big deal considering we were just there for one... More 

Was this review helpful? Yes
EconoLodgeJaxFLMgmt, Guest Relations Manager at EconoLodge, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We appreciate that you have taken the time to let us know how you perceived our accommodations, cleanliness, amenities, and value. Your satisfaction is very important to us. Our goal is to provide an accommodating experience, and your review will help us to succeed. We want... More 

New Bedford, Massachusetts
1 review
4 of 5 stars Reviewed May 15, 2015

I initially booked one night only to check this hotel out. Hesitant to stay 10 nights in a row due to poor reviews... The Staff is wonderful! Room was very clean and bed was comfortable. Keep up the good work and maintain your excellent customer service Econo Lodge! Bad reviews hurt your business... I will sure use you again for... More 

Was this review helpful? Yes
EconoLodgeJaxFLMgmt, Guest Relations Manager at EconoLodge, responded to this review

Thank you for taking the time to tell us about your experience. We appreciate your kind words and encouragement. Our staff members will be very happy to hear that you enjoyed your stay and loved the service. We will strive to continuously improve our performance and we are excited to welcome you back on your next trip. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 26, 2015

We just arrived home after a quick trip to Jacksonville FL for an appointment, and we are still so furious about our stay that we are immediately writing this review so that nobody else has to accidentally book here. On arrival there were dodgy looking people milling around the parking lot. Instantly we felt uncomfortable. The building is really run... More 

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Mr and Mrs Horton, I am extremely sorry to hear about your experience. We work very hard to make sure that our guest have a pleasant stay with us so Let me do a detailed investigation and get back to you in a couple of days. Thank you Sincerely Reena Shah AGM More 

Englewood, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

The Staff was pleasant and helpful. The girl at the front desk was very sweet, kinda soft spoken, but very helpful and accommodating. The reservation was under my husbands name, but I was there before he was, and while most places would have made me wait till he arrived for his ID, she had me verify the information on the... More 

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EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Hashire, Thank you for taking the time to write a review. I am going to share your review with both the front desk and housekeeping crew. It will serve as a pat on their shoulder. Great Price Nice Clean Rooms Friendly and Helpful Staff Free Extended Continental Breakfast with Fresh make yourself Waffles, 3 types of Cereals Pet friendly... More 

Brooklyn, New York
1 review
1 of 5 stars Reviewed February 14, 2015

dont believe the pictures. this place is disgusting. the matresses are filthy with huge stains all over them. burn marks from cigarettes all over the furniture and even on the phone. You can smell the old cigarettes and funk as soon as you open the door. I dont know where these other people stayed but it wasnt in my room.... More 

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear eastcoastraveler411, Thank you for taking the time to write a review. I am extremely surprised to see such a review. I would like to know if you can contact me personally at 9047378000 or by my email reenashah09@hotmail.com. I would like to know which room as I think you might have mistaken us for any other property. If you... More 

Northern, Florida, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2015

I found this hotel to be clean, with friendly staff, and a great location. My room was clean and comfortable. As a female who was traveling by myself, my safety was a concern but I felt completely safe. If I had one complaint it was that there was no fruit offered at breakfast. Its a small thing but it was... More 

Was this review helpful? Yes
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear MimiB49, Thank you for taking the time to write a review. We appreciate your kind words. Good Value, Good accomodation, safety for all guests is our cornerstone of service. We have more than the requirement of Econolodge breakfast but I will definitely look into the fruit at breakfast request. Thank you once again and I am looking forward to... More 

New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

Though we weren't spending much time at the hotel, I thought this place was great. Prices weren't bad at all and my kids enjoyed the pool. Nothing bad to say. We had a fun vacation and would definitely return.

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Kendra S Thank you for writing a review. We have a big pool which is fun for the kids. Also the extended continental breakfast and proximity to I-95 and downtown Jacksonville is always an attraction for families. We look forward to seeing you again. Sincerely Reena Shah. More 

Donalsonville, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 10, 2014

This hotel is presently undergoing some renovations, which are needed. However, the two rooms I booked were both very clean and comfortable. Both were nonsmoking; but, one had an odor that revealed that it hadn't always been that way. I could overlook it since otherwise the room was spotless. The staff was friendly. It's not the most beautiful place but... More 

Was this review helpful? Yes
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear SuzyB57 Thank you for taking the time to write a review. We appreciate it. Clean Comfortable rooms and Friendly Staff and proximity to I95 and downtown are some of our best features.So Thank you for noticing it. It serves as a pat on our shoulder. We look forward to seeing you again in the future. Sincerely Reena Shah More 

Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2014

It's great for one night. My room smelled musty and it's conveniently located. I think it would be great short term, but I don't know if pne should stay more thab two nights. The musty smell of the room would have bothered for more than two days.

Was this review helpful? Yes
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Tokyonomaku Thank you for taking the time to write a review. We appreciate it. We always try to make sure that the guest have a pleasant stay with us. I am sorry that you found the room musty smelling. We would have appreciated the opportunity to have been able to take care of the issue during your stay. People... More 

Raleigh, NC
Contributor
15 reviews 15 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 22, 2014

We were able to use a coupon from the Florida welcome station on Interstate 95 to get a room here for $44.95. We had our dog with us and they only bumped up the price $10.00 for the dog. Nice to find a pet friendly motel for a good price. The desk staff was very friendly and the check in... More 

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear EastCoastTravelLover Thank you for taking the time to write a review. All of us at Econolodge appreciate it. Your review of our hotel shows our price, the extended continental breakfast which includes the Make your own fresh waffles, Danish, Muffins, 3 types of cereals which caters to all ages. Free WIFI. Our front desk and Housekeeping department will definitely... More 

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