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EconoLodge

2.0 of 5
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5624 Cagle Road, Jacksonville, FL 32216 (Formerly Ramada Inn South Point - Jacksonville)
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Ranked #78 of 130 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed yesterday
RhotanVonRhotan Chicago, Illinois, United States
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois, United States
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Ok, sometimes the EconoLodge brand is a crapshoot- this time I had a reservation for 3 nights, but had to cancel the first 2 nights. It was after the cancellation deadline, but with the intervention of the the Choice Hotels customer service and the good nature of the hotel manager, they were able to cancel the first two nights. The... More 

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Tampa Bay, FL
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 15, 2015

The street the hotel is on is a semi busy road with a BP gas station on the corner. Nothing exciting around, there is a Taco Bell across the street. It is right next to Days Inn. The parking lot was empty at the hotel and it appeared lonesome. Not a big deal considering we were just there for one... More 

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EconoLodgeJaxFLMgmt, Guest Relations Manager at EconoLodge, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We appreciate that you have taken the time to let us know how you perceived our accommodations, cleanliness, amenities, and value. Your satisfaction is very important to us. Our goal is to provide an accommodating experience, and your review will help us to succeed. We want... More 

New Bedford, Massachusetts
1 review
4 of 5 stars Reviewed May 15, 2015

I initially booked one night only to check this hotel out. Hesitant to stay 10 nights in a row due to poor reviews... The Staff is wonderful! Room was very clean and bed was comfortable. Keep up the good work and maintain your excellent customer service Econo Lodge! Bad reviews hurt your business... I will sure use you again for... More 

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EconoLodgeJaxFLMgmt, Guest Relations Manager at EconoLodge, responded to this review

Thank you for taking the time to tell us about your experience. We appreciate your kind words and encouragement. Our staff members will be very happy to hear that you enjoyed your stay and loved the service. We will strive to continuously improve our performance and we are excited to welcome you back on your next trip. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 26, 2015

We just arrived home after a quick trip to Jacksonville FL for an appointment, and we are still so furious about our stay that we are immediately writing this review so that nobody else has to accidentally book here. On arrival there were dodgy looking people milling around the parking lot. Instantly we felt uncomfortable. The building is really run... More 

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Mr and Mrs Horton, I am extremely sorry to hear about your experience. We work very hard to make sure that our guest have a pleasant stay with us so Let me do a detailed investigation and get back to you in a couple of days. Thank you Sincerely Reena Shah AGM More 

Englewood, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

The Staff was pleasant and helpful. The girl at the front desk was very sweet, kinda soft spoken, but very helpful and accommodating. The reservation was under my husbands name, but I was there before he was, and while most places would have made me wait till he arrived for his ID, she had me verify the information on the... More 

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EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Hashire, Thank you for taking the time to write a review. I am going to share your review with both the front desk and housekeeping crew. It will serve as a pat on their shoulder. Great Price Nice Clean Rooms Friendly and Helpful Staff Free Extended Continental Breakfast with Fresh make yourself Waffles, 3 types of Cereals Pet friendly... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 14, 2015

dont believe the pictures. this place is disgusting. the matresses are filthy with huge stains all over them. burn marks from cigarettes all over the furniture and even on the phone. You can smell the old cigarettes and funk as soon as you open the door. I dont know where these other people stayed but it wasnt in my room.... More 

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear eastcoastraveler411, Thank you for taking the time to write a review. I am extremely surprised to see such a review. I would like to know if you can contact me personally at 9047378000 or by my email reenashah09@hotmail.com. I would like to know which room as I think you might have mistaken us for any other property. If you... More 

Northern, Florida, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 25, 2015

I found this hotel to be clean, with friendly staff, and a great location. My room was clean and comfortable. As a female who was traveling by myself, my safety was a concern but I felt completely safe. If I had one complaint it was that there was no fruit offered at breakfast. Its a small thing but it was... More 

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EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear MimiB49, Thank you for taking the time to write a review. We appreciate your kind words. Good Value, Good accomodation, safety for all guests is our cornerstone of service. We have more than the requirement of Econolodge breakfast but I will definitely look into the fruit at breakfast request. Thank you once again and I am looking forward to... More 

New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

Though we weren't spending much time at the hotel, I thought this place was great. Prices weren't bad at all and my kids enjoyed the pool. Nothing bad to say. We had a fun vacation and would definitely return.

Was this review helpful? Yes 1
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Kendra S Thank you for writing a review. We have a big pool which is fun for the kids. Also the extended continental breakfast and proximity to I-95 and downtown Jacksonville is always an attraction for families. We look forward to seeing you again. Sincerely Reena Shah. More 

Donalsonville, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 10, 2014

This hotel is presently undergoing some renovations, which are needed. However, the two rooms I booked were both very clean and comfortable. Both were nonsmoking; but, one had an odor that revealed that it hadn't always been that way. I could overlook it since otherwise the room was spotless. The staff was friendly. It's not the most beautiful place but... More 

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EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear SuzyB57 Thank you for taking the time to write a review. We appreciate it. Clean Comfortable rooms and Friendly Staff and proximity to I95 and downtown are some of our best features.So Thank you for noticing it. It serves as a pat on our shoulder. We look forward to seeing you again in the future. Sincerely Reena Shah More 

Miami, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 1, 2014

It's great for one night. My room smelled musty and it's conveniently located. I think it would be great short term, but I don't know if pne should stay more thab two nights. The musty smell of the room would have bothered for more than two days.

Was this review helpful? Yes
EconoLodgeJaxFLMgmt, Manager at EconoLodge, responded to this review

Dear Tokyonomaku Thank you for taking the time to write a review. We appreciate it. We always try to make sure that the guest have a pleasant stay with us. I am sorry that you found the room musty smelling. We would have appreciated the opportunity to have been able to take care of the issue during your stay. People... More 

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