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All 131 Jacksonville hotels

Wyndham Jacksonville Riverwalk

3.5 of 5 Hotel   |   1515 Prudential Drive, Jacksonville, FL 32207
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Ranked #89 of 131 hotels in Jacksonville
A recent review
3 of 5 stars reviewed yesterday
Denver L Jacksonville
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  • Reviews (1,075)
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  • Room tips (109)
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1,075 people have reviewed this hotel

Traveler rating
    155
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    291
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Jacksonville
1 review
2 of 5 stars Reviewed yesterday NEW

I wanted to let you know that the hotel and it's staff are wonderful. But what I did see were things like the lobby, it was clean, but the carpets were really dirty. The tables in the restaurant were sticky. They wiped them but they remained sticky feeling. The round back chairs the fabric is dirty. Blinds are very dusty.... More

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The location and value of this hotel is great. I just needed to stay here with my wife since we had treated our house for bugs, and just wanted an affordable place to spend the night. This hotel is great if you want to do something downtown, or if you want to eat at the Chart House restaurant and stay... More

Was this review helpful? Yes
Lake Park, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I picked my wife up at Jacksonville airport and decided to stay near the river in Jacksonville We stopped at the Wyndham hotel and even though the outside didn't impress the inside did ! We were treated great from check in to check out the Hotel offers a full bar restaurant ,pool ,business center and work out room. The rate... More

Was this review helpful? Yes
Jacksonville
1 review
3 of 5 stars Reviewed 1 week ago NEW

I enjoyed the stay but the hotel is in dire need of renovation. A fresh look would be nice and possibly draw more business if they upgraded overall look.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Wade M, General Manager at Wyndham Jacksonville Riverwalk, responded to this review

Thank you for taking the time to write your review and for sharing your thoughts and comments about your visit with us and with our future guests. We are addressing an updating of our guestrooms through an ongoing renovation program, which is underway and being completed as funds allow. We were glad to note that the balance of your visit... More

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for a weekend recently and I did not have any issues with my room. Everyone was very welcoming and accomodating from the Valet to the Front Desk and especially Banquets. Room service was very timely, friendly, and accurate. The Restaurant Manager went above and beyond. I will definitely stay again.

Was this review helpful? Yes
Wade M, General Manager at Wyndham Jacksonville Riverwalk, responded to this review

Thank you for taking the time to share your experiences and your positive comments about your visit to the Wyndham Jacksonville Riverwalk Hotel. We do appreciate your recognition of our staff’s commitment to your comfort. I will be sure to share your comments with them. We value and appreciate your patronage, and look forward to your return! Your feedback is... More

St. Petersburg, Florida
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very clean. The beds were comfortable. The riverwalk was closed so that was a little disappointing but the it was a very pleasant stay. The staff were all very cordial and helpful. I thought the price for the buffet breakfast was very pricey and the wait staff seemed a bit overwhelmed. This was probably due to the... More

Was this review helpful? Yes
Wade M, General Manager at Wyndham Jacksonville Riverwalk, responded to this review

Thank you for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and with our future guests. Your comments and kind words of recognition of our staff’s efforts to provide for your needs are appreciated. We are glad that you enjoyed your visit despite the closing of the Riverwalk... More

New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Wow. This young man emotes nothing but kindness,care, concern, and overall the best customer service values I have ever seen. I work for an agency in New york city, so I do alot of traveling and meet a variety of charachters. With this being said I was ready to hire Steven on to my team. If I was the GM... More

Was this review helpful? Yes
Wade M, General Manager at Wyndham Jacksonville Riverwalk, responded to this review

Thank you for taking the time to write your review and for sharing your thoughts and gracious comments about your visit with us and with our future guests. Your comments and kind words about Steven were appreciated. It is a pleasure to have Steven on my team…and he is truly an example of hospitality to us all. I’ve shared your... More

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Hotel Summarization (Beta)

What travelers say

  • CUSTOMER SERVICE(7)
  • Very nice(6)
  • Water taxi(5)
  • Very comfortable(4)
  • Front desk staff(3)
  • Pool area(3)

Additional Information about Wyndham Jacksonville Riverwalk

Address: 1515 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wyndham Jacksonville Riverwalk 3.5*
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Also Known As:
Wyndham Jacksonville Riverwalk Hotel Jacksonville
Jacksonville Wyndham

80 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Newly renovated in 2007, the Wyndham Jacksonville Riverwalk is within walking distance to great restaurants, nightlife and shopping. Across the river from Everbank Field, The Veterans Memorial Arena, The Jacksonville Landing, and more. ... more   less 
Number of rooms
322

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