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Wyndham Jacksonville Riverwalk

3.5 of 5
1515 Prudential Drive, Jacksonville, FL 32207
Hotel amenities
Ranked #61 of 132 hotels in Jacksonville
3.5 of 5 stars 216 Reviews
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216 reviews from our community

What travelers say about this hotel
  • Chart House(5)
  • Very nice(5)
  • Water taxi(4)
  • Rental car(4)
  • Parking lot(4)
  • Not sure(4)
  • Free internet(3)
  • Business center(3)
  • Fifth floor(3)
Traveler rating
    57
    45
    35
    41
    38
Only show reviews for Family (47) | Couples (53) | Business (87)
Date Rating
David M
Saint Simons Island, Georgia
1 review
2 helpful votes
5 of 5 stars Reviewed January 31, 2012
2
people found this review helpful

I was in Jacksonville for a night and a friend recommended that I stay at the Wyndham. Upon arrival, the valet were there to greet and help me with my bags to my room. I walked right up to the front desk where there was a nice young lady that made it really easy to check in. There were many... More

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Lori C
Clinton, Iowa
1 review
1 helpful vote
2 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

We are staying at the Wyndham Riverwalk for two nights and after being here only a few hours I can say it is dreadful. Our first room had an air conditioner that squealed so loudly we had to change to another room. We were told the key cards for our new room would be delivered. After waiting 15 minutes for... More

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tony t
Jacksonville Beach, Florida
1 review
1 helpful vote
5 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

I really enjoyed the friendly staff from Check-in to Check-out....The amendities in the room were outstanding. I love the open air atrium lobby. Also, great location for business & pleasure. I look forward to my next visit to Jacksonville. I will definitely stay here again. More

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michaelnfam
Chicago, Illinois
2 reviews
1 helpful vote
1 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

First the pros: Good location within walking distance of some good restaurants. Hotel staff was friendly. Riverwalk is good place to walk or run. The bads: The first room I received smelled like a wet dog. The second room wasn't fully cleaned, toilet not flushed, gross. The third smelled like a pack of wet dogs. My fault now, should have... More

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Cherylmulligann
Jacksonville, Florida
1 review
1 of 5 stars Reviewed January 26, 2012

We purchased 2 rooms for 2 nights each, We were under the impression that this was a 3 star hotel....I am not sure where that came from.... this star is more like a 1 star. I am used to staying at higher end hotels....not only was this NOT a high end hotel... it was actually a DUMP. We were disappointed... More

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dress19
west palm beach
Senior Reviewer
9 reviews
15 helpful votes
2 of 5 stars Reviewed January 26, 2012

My boyfriend went to Jacksonville for New Years and stayed here for the convenience. It was a great location. We could walk to the monorail and to the water taxi pickup in under 5 minutes. We took the mono rail to downtown Riverwalk and walked around all the restaurants, bars, clubs, shops, etc. Upon check in, the staff was really... More

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ShadowWalker156
Silver Spring
2 reviews
2 of 5 stars Reviewed January 19, 2012

I always thought Wyndham was a respected name, but this was an extremely disappointing stay. First, I will highlight the positive. The front desk staff was very friendly and accomodating. As customer service representatives, they did their job and did it in a friendly and effecient manner. The beds were comfortable and I slept well for the two nights I... More

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Rebecca Pemberton, Front Office Manager at Wyndham Jacksonville Riverwalk, responded to this review
January 24, 2012

I would like to apologize for our staff not meeting or exceeding your expectations during your stay at our hotel. We are reviewing your comment and will do our best to fix the issues you experienced during your stay. Guest feedback is very important to us, comments like yours helps us to improve in the future. Thank you for pointing... More

ProfessorVacation
Cincinnati, Ohio
Contributor
15 reviews
11 helpful votes
4 of 5 stars Reviewed January 5, 2012

I stayed at the Wyndham for a girls weekend in December. Great hotel for a quick trip when you don't have to be in the room very much. The room itself was very small and a bit cramped. The bathroom was almost too small for use and the hot water took over 5 minutes to get hot enough to shower.... More

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Rachel K
Beaverton, Oregon
1 review
5 of 5 stars Reviewed January 5, 2012

Words could not discribe how the Wyndham made us feel. The Staff went above and beyond to make our Christmas extremely Special. The Staff made me and my girls feel like family. As I went to Check in I met Dee very Hospitable, Professional and Friendly. She answered all my questions and helped me even surprise my daughters. The next... More

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Beth G
Springfield, Missouri
Contributor
17 reviews
3 helpful votes
3 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

Stayed here on New Years Eve and the night after. Was crazy busy and loud on New years-but hey "it was New Years Eve" what do you expect. The lobby of the hotel is very nice. The rooms are just average. Our room had a funny odor in it almost mildew like. Once you got in room for awhile you... More

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Wyndham Jacksonville Riverwalk Also Known As

  • Wyndham Jacksonville
  • Jacksonville Wyndham
Address: 1515 Prudential Drive, Jacksonville, FL 32207

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Wyndham Jacksonville Riverwalk
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