We are staying at the Wyndham Riverwalk for two nights and after being here only a few hours I can say it is dreadful. Our first room had an air conditioner that squealed so loudly we had to change to another room. We were told the key cards for our new room would be delivered. After waiting 15 minutes for... More

I really enjoyed the friendly staff from Check-in to Check-out....The amendities in the room were outstanding. I love the open air atrium lobby. Also, great location for business & pleasure. I look forward to my next visit to Jacksonville. I will definitely stay here again. More

First the pros: Good location within walking distance of some good restaurants. Hotel staff was friendly. Riverwalk is good place to walk or run. The bads: The first room I received smelled like a wet dog. The second room wasn't fully cleaned, toilet not flushed, gross. The third smelled like a pack of wet dogs. My fault now, should have... More

We purchased 2 rooms for 2 nights each, We were under the impression that this was a 3 star hotel....I am not sure where that came from.... this star is more like a 1 star. I am used to staying at higher end hotels....not only was this NOT a high end hotel... it was actually a DUMP. We were disappointed... More

My boyfriend went to Jacksonville for New Years and stayed here for the convenience. It was a great location. We could walk to the monorail and to the water taxi pickup in under 5 minutes. We took the mono rail to downtown Riverwalk and walked around all the restaurants, bars, clubs, shops, etc. Upon check in, the staff was really... More

I always thought Wyndham was a respected name, but this was an extremely disappointing stay. First, I will highlight the positive. The front desk staff was very friendly and accomodating. As customer service representatives, they did their job and did it in a friendly and effecient manner. The beds were comfortable and I slept well for the two nights I... More

I stayed at the Wyndham for a girls weekend in December. Great hotel for a quick trip when you don't have to be in the room very much. The room itself was very small and a bit cramped. The bathroom was almost too small for use and the hot water took over 5 minutes to get hot enough to shower.... More

Words could not discribe how the Wyndham made us feel. The Staff went above and beyond to make our Christmas extremely Special. The Staff made me and my girls feel like family. As I went to Check in I met Dee very Hospitable, Professional and Friendly. She answered all my questions and helped me even surprise my daughters. The next... More

Stayed here on New Years Eve and the night after. Was crazy busy and loud on New years-but hey "it was New Years Eve" what do you expect. The lobby of the hotel is very nice. The rooms are just average. Our room had a funny odor in it almost mildew like. Once you got in room for awhile you... More