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Lexington Hotel & Conference Center - Jacksonville Riverwalk

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1515 Prudential Drive, Jacksonville, FL 32207 (Formerly Wyndham Jacksonville Riverwalk)
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Lexington Hotel & Conference Center - Jacksonville Riverwalk
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Lexington Hotel & Conference Center - Jacksonville Riverwalk
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15 Reviews from our TripAdvisor Community

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Traveler rating
    6
    2
    1
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
2 reviews
1 of 5 stars Reviewed yesterday NEW

It took 3 times to get a hazard free room. 1st one full of mold, 2nd 50% floor full of water. First floor gives you a total different view of the reality. No pool because was out of service and I requested a river view and there is not such a river view, just palm trees... Good staff but wrong... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The hotel is going through a change,however, it really needs to shut down to do so! The lobby is decent but that's it... the hall as u come off the elevator has a musty smell.. Some of the doors on the 4th floor look beyond worn. The room we had had an old chair which was scratched up and the... More 

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Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear Mona 1188- Thank you for taking the time to share your experience. Please accept our sincere apologies for the issues you incurred. The hotel recently changed ownership (June 1), the name has changed to the Lexington Hotel & Conference Center-Jacksonville Riverwalk, along with new management. We are working as quickly as possible to improve the guest experience by providing... More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Was pleasently surprised.....room was very clean.....had an excellent water view.....and the staff was very friendly....hard to believe I got such a good room rate. I normally stay away from small chain hotels like this.....but in this case I was glad I took a chance....I will be back!

Was this review helpful? Yes 2
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear Jason H- Thank you for taking the time to share your experience and I am glad you enjoyed your stay. The new ownership is making a substantial investment in the revitalization of the property. We have already started making improvements to the property and full renovations are to be completed in phases during the next 18 months. We hope... More 

Sherman, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed in this hotel in May when it was under previous ownership. There was a mixup in billing and I was charged for 2 nights after I had checked out early due to unpleasant conditions. By the time I saw the charge on my account, the hotel was purchased by Lexington. When I provided proof of the mistake,... More 

Was this review helpful? Yes 2
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear JjS- Thank you for taking the time to share your experience. As you noted the hotel recently changed ownership (June 1), the name has changed to the Lexington Hotel & Conference Center-Jacksonville Riverwalk, along with new management. We are working as quickly as possible to improve the guest experience by providing nothing less than superior service, cleaner rooms and... More 

Spartanburg, South Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We came for a group event. The hotel is being redone, good location, clean, friendly, this is not the Ritz but good value for money. (even the non group rate was very reasonable) they let us check in VERY early. Comfortable bed. There was no remote for TV when we 1st arrived: they brought one up in 12 minutes and... More 

Was this review helpful? Yes
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear JanY- Thank you for taking the time to share your experience. As you noted the hotel recently changed ownership (June 1), the name has changed to the Lexington Hotel & Conference Center-Jacksonville Riverwalk, along with new management. We are working as quickly as possible to improve the guest experience by providing nothing less than superior service, cleaner rooms and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel was recommended to me to host a birthday party for my mother. On the day of my arrival I received a call from the Frank Mansson the Catering manager that the name of the hotel had changed from the Wynham to Lexington. At first glace what I noticed was the hotel needed an upgrade. It was clear Wyndham... More 

Was this review helpful? Yes 1
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear Felicia F- Thank you for taking the time to share your experience and your kind words. As you noted the hotel recently changed ownership (June 1), the name has changed to the Lexington Hotel & Conference Center-Jacksonville Riverwalk, along with new management. We are working as quickly as possible to improve the guest experience by providing nothing less than... More 

Edgewater, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

under new ownership. class reunion had crab that stunk up the whole lobby, computer system not sinking reservations in a timely manner and they could not find ours. Air conditioning in lobby went out the day before we arrived, Our room on 5th floor had a moldy smell. Went to the bar and sat for about 15 min and never... More 

Was this review helpful? Yes
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear DarleneB- Thank you for taking the time to share your experience. Please accept our sincere apologies for the issues you incurred. The hotel recently changed ownership (June 1), the name has changed to the Lexington Hotel & Conference Center-Jacksonville Riverwalk, along with new management. We are working as quickly as possible to improve the guest experience by providing nothing... More 

Tallahassee, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice staff and location. The property is a little dated, but it is clean with very comfortable beds, nice size TV, nice fitness center and pool. Very good value. Close to good restaurants. They are planning a renovation. It just needs some cosmetic updates. Professional pictures are pretty accurate.

Was this review helpful? Yes 1
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear Ecofer - Thank you for taking the time to share your feedback of your recent stay. I am very happy to hear that you had an outstanding experience during your visit. I will be sure to share your review with the rest of the staff. The hotel is very lucky to have associates that are committed to their jobs... More 

Georgia
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We made a reservation for this hotel under the Wyndam name. When we arrived, the banner said Lexington. But they honored our reservation and we had a pleasant stay. The staff was friendly--the valet was awesome! He was also the bellman--both times, They may have been a little short handed. Parking was only $12, that was great. It was convenient... More 

Was this review helpful? Yes
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear Internationalgagirl - Thank you for taking the time to share your feedback of your recent stay. I am very happy to hear that you had an outstanding experience during your visit. I will be sure to share your review with the rest of the staff. The hotel is very lucky to have associates that are committed to their jobs... More 

Tenerife, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Really nice conference centre style hotel just over the bridge from downtown in Southbank. Great for a cheap stay for accessing downtown or seeing the river, if you come when a conference isn't on. The lobby is very nicely laid out and the rooms are in decent shape for the price. We paid $106 dollars including parking and tax in... More 

Was this review helpful? Yes 1
Victor M, General Manager at Lexington Hotel & Conference Center - Jacksonville Riverwalk, responded to this review

Dear JamesB - Thank you for taking the time to share your feedback of your recent stay. I am very happy to hear that you had an outstanding experience during your visit. I will be sure to share your review with the rest of the staff. The hotel is very lucky to have associates that are committed to their jobs... More 

Hotel Review Summarization

What travelers say

  • CUSTOMER SERVICE(5)
  • Very comfortable(4)
  • Very nice(3)
  • Water taxi(3)
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