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BEST WESTERN Hotel JTB/Southpoint

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4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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BEST WESTERN Hotel JTB/Southpoint
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537 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here last weekend (July 24 - 26) for a family reunion. Not impressed at all. This stay was a side trip, I was staying at the Best Western Plus in Tallahassee and expected the same type of property at this location. Far from it. The lobby was average, however the rooms left a lot to be desired. My mom... More 

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Birmingham, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Our room smelled. The mattresses lacked support. We had a leak from the ceiling in our bathroom. The bathroom light would not consistently come on. The breakfast options were horrible. They offered tiny plates for your food, no fruit, and long waiting time for more breakfast items. On the positive side, the location is convenient, exterior and lobby was comparable... More 

Review collected in partnership with Best Western

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Daphne, Alabama
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here again for the second time because it was great the first time. Was not let down. I will be back yet a third time if arrangements can be made. This hotel is clean reasonable and friendly with a good breakfast. Thanks

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Jupiter, Florida
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel 2x and the first time, the room was clean but we didn't like that there was no microwave or small fridge. The second time was completely unacceptable. We were exhausted from traveling all day and when we turned on the tv to relax, found that we only had a handful of channels with nothing interesting... More 

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New York City, New York
3 of 5 stars Reviewed 5 days ago NEW

A little on the dowdy side. I was very afraid to walk barefoot, carpet seemed dirty. Rooms were small, seems to be in need of remodeling, somewhat older property. I would stay elsewhere if I visited the area again. Nice pool though.

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Philadelphia, Pennsylvania
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A nice hotel in a great location...just off I-95. The front desk staff are polite, pleasant and professional. My room was clean and quiet as requested. Many dining options not far from the hotel. I look forward to staying here again when in the area for business.

Review collected in partnership with Best Western

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Atlantic Beach, Florida
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Had a pleasant stay. See you again soon. I stay here often and the beds are comfy and the staff is always nice.I refer people to this location as often as I can. Thank you for having us. We will be back next month see you then.

Review collected in partnership with Best Western

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Boynton Beach, Florida, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped at this Best Western while on a road trip to Myrtle Beach. Nice, clean room. The property was in a good area too as it was right off of I95. Only complaint was the remote control to the TV was not working, but it was pretty late and just want to get some sleep. The breakfast buffet had a... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

this hotel is very good for the price, which was very helpful for me because I needed to be close to the mayo clinic for serious medical reasons.it was nice to know it was in a good, and easy access location. very clean and comfortable.it was very helpful to me in my time of need. very accomidating

Review collected in partnership with Best Western

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Melbourne, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had to travel to Jacksonville for a visit to the Mayo clinic. The hotel is being remodeled and looks good. The staff was pleasant and professional. Loved the 24 hour coffee in the lobby. Will definitely stay again.

Review collected in partnership with Best Western

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