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All 130 Jacksonville hotels

BEST WESTERN Hotel JTB/Southpoint

2.5 of 5 Hotel   |   4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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72%
Ranked #53 of 130 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 2 days ago
Pamela C Lake Alfred, Florida, United States
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385 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lake Alfred, Florida, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stay at Best Western on JTB/Southpoint 10 to 12 times a year. We always have a good experience. We are always greeted by friendly people at the desk. We always find the room ready, clean and having all the necessities such as free wi-fi, fridge, and microwave. In all the years we have stayed here we have never had... More

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Terrell, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were in Jacksonville for a funeral and stayed in at another hotel for the first two nights. We had chosen the other hotel because of name recognition- Your hotel was 100% better. The staff was friendly, the rooms clean, everything was just as you advertized plus! We will absolutley come to Best Western on our next stay in Jacksonville!!

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had an enjoyable stay and everything went smoothly. Room was spacious and clean. Breakfast was good. We enjoy the Wednesday evening drinks and snacks in the lobby. We have been able to use our points with all of our stays so far and that has been very nice since we stay at this Best Western and other on our... More

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Sebring, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been going to the Mayo Clinic in Jax for a while and decided to try this Best Western near the Campus. It was great, good staff, good breakfast, easy in and out to Mayo. Lots of good places to eat near hotel.

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

After traveling all across the south I was ready to stay in one place for a while. I got the chance to work in Jacksonville fl. I stoped in and loves the best western. Set up my rewards account and spent two months with them. Loves my stay much I can't help but stay at best westerns. Love the feel... More

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Parrish, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I would never recommend this nasty hotel to anyone. Upon arriving everything seemed fine and looked nice. Once we got to our room it smelled terrible, there was black stuff all over the bathroom mirror, there was mold and rust everywhere! I did take photos as proof. Before going out to dinner we let the lady at the front desk... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Ms. Debra, I want to express my appreciation for sharing your thoughts and opinions regarding your visit to our hotel through the joint collaboration between TripAdvisor and Best Western International. Your experience is not indicative of what our valued guests will experience when staying at our hotel. When the original survey comments came through to us on September 15th,... More

Parrish, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

So I am currently staying at this hotel and I wish I wasn't. We got to our room which smelled so bad like wet mildew nastiness. There was black stuff all over the bathroom mirror, mold and rust spots on the ceiling, doorway, everywhere. We complained (that's not an acceptable room), second room, walk in..hear dripping, turn the light on... More

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New York, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was supposed to be good family reunion but we had very bad experience with Smelling rooms, broken bathroom vanity, roaches i had terrible stay. Breakfast was not bad. I would not recommend staying at this hotel .

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Mr. Feridun, We appreciate your time and insight. I would like to apologize for a less than perfect stay. I have noted and research the concerns for your visit to us. I see from the internet booking that you reserved smoking accommodations. While we sanitize and deodorize all our guest rooms and in particular smoking rooms, a smoking room... More

Winter Haven, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

In the past few years I have been on the road with my business a lot. It is comforting to know that I can find a quality hotel that is priced within reason. I find this in the Best Western chain of hotels. I am not stressed when I need to find a hotel, I know just where to go.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Thomas, Please allow me to express my sincerest appreciation for your recognition of the hard work and dedication that our Hospitality Team Members put forth each and every day to make for an enjoyable stay for our guests. Comments like these, that recognize and provide constructive insight into our hotel are valued and greatly appreciated. Providing for the comfort... More

Palm /coast, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a very pleasant stay. The staff was very friendly and efficient. I would stay again any time I am in that location. They still have smoking rooms available and that is a something that is hard to locate and still stay in a nice motel.

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN Hotel JTB/Southpoint

Address: 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hotel JTB/Southpoint 2.5*
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Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western

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