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BEST WESTERN Hotel JTB/Southpoint

2.5 of 5 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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BEST WESTERN Hotel JTB/Southpoint
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BEST WESTERN Hotel JTB/Southpoint
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409 reviews from our community

Traveler rating
    181
    106
    54
    33
    35
See reviews for
111
96
50
111
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Tampa, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Poor service at check in. I arrived for 3PM check in. Rooms weren't cleaned, so everyone had to wait until 4:15 to receive room keys. Only one lady was working during check in, and she was very rude and uncaring.

Review collected in partnership with Best Western

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Santee, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Things started to go awry right at the check in. A walk in with a coupon ahead of me got a cheaper rate than I did. My bad I booked with Hotels dot Com. We got a room on the 5th floor. No problem. When we walked in everything looked good- clean, a little small, but it's just overnight. Then... More

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Deland, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

After reading the good reviews, we decided this would be a decent place to stay. We arrived and were greeted and checked in by the front office manager. We had reserved a non-smoking room. Upon opening the door to the 2nd floor room, the stale cigarette smoke hit us like a wall. We didn't even go in. We were given... More

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Gainesville, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just Stayed Here This Past Weekend October 17th 2014. Its a great hotel and very pet friendly! The hotel is located very close to a Dave and Busters and is within an area with other hotels. It felt safe and clean and again they love pets. We saw a few people with pets around the grounds and they have a... More

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1 review
5 of 5 stars Reviewed 1 week ago

I am a truck driver and was needing a place to stay at a reasonable rate called in and the front counter receptionist gave me a deal I couldn't pass up she was very polite and nice on the phone and when I met her in person she was the same staff was very nice and helpful breakfast was good... More

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St. Petersburg, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Reservations were made via the 1-800 # on 10/6/2014 for 2 Queen non smoking room,booked with a credit card for 1 night on 10/12. We arrived to the front lobby on 10/12 @ 1:30 pm with my paperwork and stated that I would like to check in, The female desk clerk(white,40+ yrs) quite abruptly stated "I can check you in... More

Review collected in partnership with Best Western

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BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Ms. Karen, Please allow me to express my sincere regrets that your visit to our hotel provide the experience that our team would have liked for you to have. We strive diligently to make our guests happy and their stay enjoyable and I'm sure you can tell that we are focused on turning frowns into smiles. The first part... More

Mt. Juliet, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were traveling to Jacksonville, FL to go to the Mayo Clinic. The location of this hotel was easy to get to and easy to get from the hotel to the Mayo Clinic. The price was great and there was no need to stay closer to the Mayo Clinic and pay those high prices.

Review collected in partnership with Best Western

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Boardman, Ohio, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Jacksonville on business, staying 5 days. This was my first stay at this location. I was very happy with my room, and impressed with how clean & neat both inside and out; even with renovations going on. Every time I was in the lobby, at the pool or in the parking area; I always saw 2 or... More

Review collected in partnership with Best Western

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brandon
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel 150 nights a year for business and 15 to 20 nights for pleasure. This hotel is great for both. Good location, friendly staff and the value for the money is excellent. I would recommend this hotel anytime you are in the Jacksonville area.

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Provo, Utah, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I found this best western to be in good conditions and great staff. The hotel does not come off run down. The personnel is very nice and very helpful. The breakfast selection was good, given that it is continental style. I would highly recommend this hotel!!!

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Additional Information about BEST WESTERN Hotel JTB/Southpoint

Address: 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hotel JTB/Southpoint 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western

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