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BEST WESTERN Hotel JTB/Southpoint

2.5 of 5 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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BEST WESTERN Hotel JTB/Southpoint
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BEST WESTERN Hotel JTB/Southpoint
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470 reviews from our community

Traveler rating
    206
    122
    65
    38
    39
See reviews for
126
112
53
126
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knoxville, Tennessee
Contributor
15 reviews 15 reviews
3 of 5 stars Reviewed yesterday NEW

Other than the busted elevator, this hotel would be good. It's an older property with an updated lobby. The halls and rooms were somewhat dated. The bed was comfortable and the room clean. TV Remote didn't seem to be tied to the TV and the on screen guide was not addressable. Not a huge issue for one night, but annoying.

Review collected in partnership with Best Western

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Daytona, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was my first stay at JTB, it was an excellent stay. The resort itself is nice looking and very well kept. We noticed signs saying pardon are dust and you are aware that they are updating but nothing interfered with their service or our stay. The staff is very pleasant , knowledgable and professional.The room was very clean and... More 

Review collected in partnership with Best Western

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Miramichi, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed here many times the staff is friendly and helpful. The pool is ok, the rooms are clean. The breakfast could use more variety. The value is the biggest attraction. On the downside they were doing renovations the last time we were there, but on the upside it will be good for future guest. I would recommend this... More 

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Seminole, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We have been BW customers for many years. We never visited this facility before, so we were so pleased with the easy access and the location for the Race for the Cure. Also, the easy trip to get to Mayo Clinic is noted. All went well, especially the breakfast: good food, nice atmosphere and plenty of seating. We had no... More 

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Pembroke Pines, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

While we travelled to our Florida vacation, we booked two nights at two different Best Western Hotels and we were truly satisfied with the quality of the accommodations and especially the helpfulness of the staff.

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Rochester
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at this Best Western and would return again. The staff were the most professional and polite staff I have encountered in a long time. The hotel was centrally located and easy for us to navigate around Jacksonville. The room was clean and comfortable- very comfy bed and clean bathroom. Free breakfast was excellent. The outdoor... More 

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Rochester
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great place to stay! The value was exceptional, staff were professional & polite, and the breakfast was great! Good central location for us in Jacksonville. Beds were comfy! We would definitely stay here again!

Review collected in partnership with Best Western

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Punta Gorda, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed to go to the Mayo Clinic for a few days. With Jacksonville traffic we were not sure which hotel to stay at - didn't need to be late for appts due to traffic. This hotel was perfect in that regard - a couple exits from the clinic always going against traffic in the morning. Very easy ride. On... More 

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Statesboro, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I was disappointed in the cleanliness and upkeep of the room I stayed in. The shower had a bad stain, I found hair on my "clean" towel, and there was a live bug on the chair. It was a harmless bug, not even a roach, but still. I ended up checking out a night early and spent double the price... More 

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BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Ms. JTC... On behalf of my team and our renovation contractor Custom Metro Construction, please accept our apologies for the issues you encountered with your room post-renovation. There is never an excuse for issues such as you describe with the construction dust in your guest room or the curtain issue. Custom Metro has been placed in charge of this... More 

Brutus
Top Contributor
80 reviews 80 reviews
64 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

The furnishings, linens, carpet etc in the room were all newer and nice. The bathroom was nice but a minor complaint was they did not update the bathroom door during what were obvious recent updates. Lobby and staff were nice. Breakfast was good and we got a good rate for our quick over night stay while heading south.

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Additional Information about BEST WESTERN Hotel JTB/Southpoint

Address: 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hotel JTB/Southpoint 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western
Hotel Style:
#39 Business Hotel in Jacksonville

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