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BEST WESTERN Hotel JTB/Southpoint

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4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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BEST WESTERN Hotel JTB/Southpoint
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519 Reviews from our TripAdvisor Community

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Traveler rating
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    138
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Palm Beach, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was very happy and impressed with how professional and friendly the staff was. (There is construction going and hot water is off during the afternoon back on 4 or 5pm but I wasn't in the room to notice so it didn't effect me) Check in on Thursday through Sunday and I have no complaint. Keep up the good job.

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Parrish, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a computer consultant, I travel a lot. I've stayed in many hotels, some expensive, some dirt cheap. After a stay in a horrendous hotel when I first got here, I found BWJTB. What a relief! The room was quite clean and pleasant, the beds were comfy, and everything worked as expected. The front desk crew I encountered were warm,... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are clean and the rates are reasonable. Near St. Johns Town Center and not too far from the beach. Quiet neighborhood. Only downside is they only gave us 2 towels for a family of 4 and no ice bucket. Both of these things were easily fixed though.

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Along my journey in search of a new home we came across the best western. It was an absolutely amazing experience.It was entirely clean and it smelled wonderful. The housekeepers were all good. There wasnt one I had a complaint about. The people at the desk were friendly, kind and patient. And, best of all, the breakfast was absolutely amazing!... More 

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Palm Bay, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I only stayed one night for orientation for my sons at UNF. Room was clean and staff nice and helpful. The breakfast was more than I expected and everything was hot and fresh. I needed more towels at 5:00 a.m. and the front desk clerk was more than accommodating. He gave me whatever he had (pool towels) since laundry was... More 

Review collected in partnership with Best Western

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Wadesboro, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The two rooms were very well equipped, clean, organized and relaxing. The bathroom is a bit tight but it was clean. Both rooms had king beds and located by the elevator. Guests could be heard chatting while waiting or disembarking the elevators, but the mechanics for the lifts was very quiet. Overall it was a very nice stay. I recommend... More 

Review collected in partnership with Best Western

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2 reviews
3 of 5 stars Reviewed May 27, 2015

Room cleaning was spotty with lots of dust on places like the bottom shelf of the nightstand. Breakfast supplies were inadequate for the number of guests, as well as room for guests to sit. Staff was very polite but frustrated with the inadequate supply of breakfast food especially. The second night, we had run out of toilet tissue and it... More 

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Atlanta, GA
Level Contributor
191 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
3 of 5 stars Reviewed May 26, 2015

Stayed at this hotel for the jax jazz festival this past weekend. 15 minutes from downtown venues. Right next to i95. Several restaurants including cracker barrel are nearby. 10 minutes away from the town center mall and 20 minutes from jax beach. Rooms were decent (4.5 out of 10), but could use some renovation. The first room had heavy smoke... More 

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Satellite Beach, Florida
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel was amazingly clean! While the A/C was set to sub-arctic when I arrived, it only took a few minutes to get it to a comfortable temperature. The bathroom was clean and so was the bed. The cable tv service did go out for about an hour, but the staff was quick to inform guests that a technician was... More 

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Manasquan, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

This is a nice place to go to on a budget. The rooms were ok but the breakfast needed more healthy choices. They had breakfast hours to 9:30 on weekends..not so good. The hotel had its own exit off Rt 202 - Butler very conveinient.Overall, a great value. I would go there again for a short stay.

Review collected in partnership with Best Western

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BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Guest Sman.... Thank you for taking the time to provide a review of our hotel. We appreciate your input and thank you for pointing out our 5 points of cleanliness. Our staff works very hard each day to provide for clean, comfortable and affordable accommodations. I have noted your concerns regarding breakfast and I will share with you that... More 

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