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All 131 Jacksonville hotels

BEST WESTERN Hotel JTB/Southpoint

2.5 of 5 Hotel   |   4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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74%
Ranked #44 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
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318 people have reviewed this hotel

Traveler rating
    150
    77
    40
    26
    25
See reviews for
90
81
38
81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

I travel to Jacksonville because I am doing research for a book, I found the Best Western was in a great location for my project. The staff was generally responsive to my needs and the facility met my needs when they arose. The hotel has gone to great lengths to upgrade its high speed internet system which is a must... More

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Douglasville
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed on a non pet floor for allergy reasons. Room was nice, clean, and quiet. Saw someone with a dog in the hall. Reported them to front desk. Apparently the guest did not report having a pet. So much for allergy free. Overall the stay was great otherwise!

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Ms. Rosalyn.... First, thank you for being returning guest of ours. It is always very rewarding for our team members to see that our guests have had an enjoyable stay with us and have returned to be a part of our family! We value you as a member of our very large extended family of repeat guests. Let me... More

Florida
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As "Guest of the Day" I received very little extra, but it was sort of nice to be given that "title". The room we had was fine, and the breakfast was top notch. This is the second time we have stayed here, and will stay again. I highly recommend it.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Valued Guest, Thank you for taking time to complete a review on our hotel. I am always very happy to find a guest that is a repeat guest of the property who will take the time out of their schedule to comment on their visit. We have many, many guests who stay with us regularly and we value each... More

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I came to Jacksonville for our first getaway since our honeymoon. We booked this hotel on hotwire for 2 nights because for the price we thought it offered the best value. Upon check in the hotel seemed nice and the lady behind the counter was nice enough. She gave us our room keys. We get to our... More

Was this review helpful? Yes 1
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Valued Contributor, I have reviewed your comments regarding your reservations from a Third Party Online Auction Agency. Although through no fault of your own or of our hotel, the Agency reserved a Smoking Room for you I regret that you were not able to actually stay with us and allow us the opportunity to provide for your lodging needs.... More

Ocean City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Whenever I'm in north Florida, I stay at this hotel. The staff is wonderful and the rooms are very nice. it has a REAL swimming pool that is the normal size a public pool should be. Over 6 feet deep, not a "baby pool" like you find in most hotels, these days.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 1 week ago

This Best Western has a friendly stay and mostly renovated rooms and lobby area. If you are looking to stay someone clean for a wonderful price this is the right spot for you! The bathroom has several updates such as a new counter top and faucet, the AC works great and the TV has more than enough channels. I was... More

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Marietta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This motel is the best value in Jacksonville at rates much more competitive than other large chain motels in the same area. Great location off I-95. Staff is very personable and helpful. Good hot breakfast, Nice large room, clean, comfortable bedding.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Valued Guest, Please accept the appreciation of our team members for completing a review on our Hotel. We value your input and know that it takes time out of your schedule to do so. We are most grateful to know that we have exceeded your expectations and that you believe as we do, that we are truly one of... More

Darlington, South Carolina, United States
Top Contributor
92 reviews 92 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I prefer to stay at the Best Western when location and good rates meet. Even tough we stayed for just one night, the stay was a pleasure, excellent as usual. The staff was friendly and knowledgeable, the place and room were clean, and the breakfast was somehow limited but delicious. My family always enjoy to stay with this chain. Highly... More

Was this review helpful? Yes 1
Darlington, South Carolina, United States
Top Contributor
92 reviews 92 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I prefer to stay at the Best Western when location and good rates meet. Even tough we stayed for just one night, the stay was a pleasure. The staff was friendly and knowledgeable, the place and room were clean, and the breakfast was somehow limited but delicious. My family always enjoy to stay with this chain. Highly recommended. The location... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Bristol, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff and room were great. Beds very comfortable. Bathroom was very small but okay. Easy check in and departure. Breakfast was not all that...gravy tasted terrible and had to toast waffles but nothing that told you that. Juice machine was broke. Left hotel and went to Cracker Barrel for breakfast. Stayed for a quick weekend trip to see family.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Ms. Cindy, I appreciate your thoughts and insights of your review of our hotel. Thank you for the compliments for our staff and our hotel accommodations. I see that your overall rating is one level lower than the individual ratings which are all four circles! I do wish that we could have earned an over all rating of four... More

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Additional Information about BEST WESTERN Hotel JTB/Southpoint

Also Known As:
Best Western Jtb / Southpoint Hotel
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jtb Southpoint
Best Western Jacksonville
Jacksonville Best Western
Address: 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Jacksonville
#45 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hotel JTB/Southpoint 2.5*
Reservation Options:
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