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BEST WESTERN Hotel JTB/Southpoint

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4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
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BEST WESTERN Hotel JTB\/Southpoint
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632 Reviews from our TripAdvisor Community

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Harrisonburg, VA
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked this last-minute through hotels.com for a drive from Virginia to Fort Lauderdale. We chose this property over a less-expensive one because they had a ‘business center’ with a printer, which was essential – our home printer had gone south and we’d had no time to replace it before we left for our cruise. Pros: very polite and (mostly)... More 

Helpful?
1 Thank Nondumblond
Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel was easy to find and close to the interstate. Check in was easy and took all of 3 minutes. The room was clean and very comfortable. Breakfast was adequate and the server was very friendly. The location was safe and there is everything you could need within reasonable distance. The staff in general were great and engaged with... More 

Helpful?
Thank Randolph S
Albany, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at this hotel. Everything was pretty good. Around 2a.m. in the morning we found out that the toilet was not working when my 10 year old granddaughter got up to use it. Reported the problem,the CSR apologized and said she would inform maintenance as well as take something off the room. Still waiting on that... More 

Helpful?
Thank glennetha
Savannah, Georgia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at this location every 6 months when we go to the doctor at the beach nearby. It is a straight and easy drive out Butler Ave. the St John's shopping district is nearby and we enjoying shopping and eating there afterwards. My nephew and his girlfriend met us there in January and they enjoyed the location also! Everyone... More 

Helpful?
Thank Kathy M
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this location following a quicker than expected home sale, because of its convenient location. Free morning buffet a plus (although not a fan of the egg patties). Clean, convenient, reasonably priced and friendly, what else do you need.

Helpful?
Thank Tammy F
Maryland, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay in the hotel every year (at least once) on my way to Disney. The hotel is clean and comfortable. The staff is always friendly. Best part, they are about 2 hours or so from Disney so I can get a good nights sleep, have a good breakfast and still get to Disney in time to make a whole... More 

Review collected in partnership with Best Western

Helpful?
Thank Beth O
Columbus, Indiana
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at Best Westerns before and stayed here free using our points. You can count on a very nice hotel and room, with a very decent breakfast. They had a chef on site preparing fresh breakfast foods. The room was clean and comfortable, with a nice desk for internet use.

Review collected in partnership with Best Western

Helpful?
Thank Barry R
Daytona, United States
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

JTB Best Western has a excellent location , with easy access. The staff always goes above and beyond for its guest. Check in and out is easy and fast. The room was clean ,cozy and comfortable. The breakfast is great , with both fresh hot and cold items that are served with a smile. come once , you'll be back... More 

Review collected in partnership with Best Western

Helpful?
Thank Debra L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

If you have any problems at all with being around cigarettes for an extended length of time.... do not stay at Best Western. The shared air system spews nicotine into all of the rooms. There is no relief from the stale odor of cigarettes

Review collected in partnership with Best Western

Helpful?
1 Thank michaelmO7902LT
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Mr. "Michaelm...", Guests of our hotel are the most important part of our service philosophy. We want all guests to have a good experience with our facility. We recognize that the opinions of our guests are important and we value their views. Certainly there is never a time that I like to find fault with an opinion as we... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on a holiday weekend, and although it was extremely busy the staff was courteous and very helpful. The room was very clean and comfortable, and the breakfast was nicely laid out. It was an overall great experience.

Helpful?
1 Thank Jennifer R
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