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Omni Jacksonville Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 68 reviews
68 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
18
3.0 of 5 stars
12
2.0 of 5 stars
12
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 111 hotels in Jacksonville
Description: Modern Business-oriented Hotel with spectacular atrium, located at the riverfront, overlooking the St. Johns River.
  • Address
    245 Water St.
    Jacksonville, FL 32202
Check Rates: $239 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 68 traveler reviews
  • What to Expect:
    • 3.5 based on 46 reviews Rooms
    • 4 based on 46 reviews Service
    • 3.5 based on 46 reviews Value
    • 4 based on 46 reviews Cleanliness
    • 4 based on 15 reviews Pool
  • Recommended For:
    • 40% based on 49 reviews Older travelers
    • 30% based on 49 reviews Families with teenagers
    • 30% based on 49 reviews Young singles
    • 30% based on 49 reviews Families with young children
    • 20% based on 49 reviews Business travelers

Reviews of Omni Jacksonville Hotel

( 1-10 of 68 )
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3 of 5 stars
Columbus, Georgia
Jul 14, 2008

You can't beat the location. We were within walking distance to Jacksonville Landing and other places. The hotel itself was ok. The elevators had a musty, old smell and the room was small. I was afraid to touch anything because parts of the room were falling apart. The buffet breakfast was excellent and the staff were cordial. I wouldn't stay... more

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5 of 5 stars
maryland
Jun 30, 2008

Nice property right in the heart of downtown Jacksonville. The staff was absolutely wonderful, very helpful and pleasant. My room was on the 15th floor which provided a view of some of the city, the water, and the bridges. The room was good-sized, with a comfortable bed, lounge chair, work area, TV, closet and large sized dresser which conveniently housed... more

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3 of 5 stars
Hartford
Jun 25, 2008

Not a bad hotel. This place is nothing special, but comfy and what you expect. We got a great rate and it was definitely worth the money. The bar is nice and you are right next to the bay. more

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3 of 5 stars
toronto
Jun 25, 2008

i accompanied my husband on a business trip to jacksonville and stayed at the OMNI for 3 nights. room: bed was comfortable, sheets were nice. had a corner room and had a nice view of the river. clean, though the bathtub was a tiny bit stained, and there was no fan. hotel: lobby was nice, had complimentary drinks and fruits... more

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2 of 5 stars
Temecula, CA
May 20, 2008

I don't stay very often at 4-diamond hotels but this one was payed for by the company that I was working for. I traveled with my wife and daughter and when we first walked in I wasn't certain if this was a family friendly hotel - I saw no other kids at all in the lobby or surrounding areas. It... more

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5 of 5 stars
Metro Atlanta
Apr 8, 2008

I needed a place in Jax for one night on business, so I booked this the day I was to arrive on Priceline. I bid $60 on a 3-Star and got the Omni. I got there late at night, but check-in was a breeze, and the romo was fabulous. It was starting to show just a little age, but properties... more

Management response from
OmniMgr, Manager

Thank you for taking the time to leave a review for the Omni Jacksonville. We are delighted that you enjoyed your stay and hope to have you return on your next trip to Jacksonville.

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5 of 5 stars
atlanta
Mar 24, 2008

Wonderful hotel. I cannot speak enough about this hotel. Located in a nice area - within walking distance to The Landings. Everything perfect from check in to check out. The room: Spacious. Wonderful turndown service. Nice linens, towels, and robe. Lots of space in the room and very, spacious. Comfortable chairs and other amenities. The hotel had my yoga kit... more

Management response from
OmniMgr, Manager

The Management of the Omni Jacksonville is delighted to hear that you had such a wonderful stay at our property. We appreciate you taking the time to leave your feedback online and look forward to the opportunity to welcome you back.

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5 of 5 stars
Atlanta
Feb 26, 2008

I haven't been to this Omni in a number of years, and was pleasantly surprised by the upgraded look and feel of the property. I was promptly greeted as I pulled up to the hotel, and was immediately helped to the front desk and was on my way to my room within seconds (I belong to their frequent guest program).... more

Jan 15, 2008
2/2 found this review helpful

My fiancé and I stayed here for a night as it was his 30th birthday. I won a free night stay as a door prize from a function I attended. So, I was pretty pleased that I'd get to spoil my fiancé for a bit! CHECK-IN/VALET Very fast, and very polite. The only problem was that the two keys did... more

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3 of 5 stars
North Carolina
Jan 3, 2008

We stayed here December 31 and January 1 during the second leg of a trip to Jacksonville for the Gator Bowl. Picked this property in part based on reviews on this website. Guests included self, spouse, kids ages 8, 7 and 4, and parents (age 70+). This was a pretty nice Omni property, seemingly geared to more of a business... more

Reviews of Omni Jacksonville Hotel

( 1-10 of 68 )
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Omni Jacksonville Hotel Address

245 Water St., Jacksonville, FL 32202