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Omni Jacksonville Hotel

4.0 of 5 245 Water St., Jacksonville, FL 32202
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#17 of 130 Hotels in Jacksonville
712 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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712 reviews from our community

Traveler rating
    349
    202
    93
    47
    21
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93
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282
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Jacksonville, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Omni hotel of Jacksonville is on the top of their game. Great staff with quick response time to your request. The restaurant has some awesome food, the chunky crab dip is to die for. The room and bathroom was cleaned and to my like with an awesome view of the downtown area and the river.

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1 review
5 of 5 stars Reviewed yesterday NEW

great hotel, clean, with a nice charm about it. friendly staff, good food at the convention, good group rate for room. The staff was friendly, the rooms were clean, the service was fast...Overall, very nice hotel.

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love the location of this hotel, not to mention the quality of the hotel. We were within walking distance of Burro Bar, Burrito Gallery, Dos Gatos, Pho Noodles, 1904, and Chambline's Bookmine. All great places to check out while in Downtown Jacksonville.

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Dirty arms on the sitting chair, outdated bathroom, very loud-could hear other door slamming and people talking in the hall at all hours of the night. Charged $15 a day to use refrigerator. Be careful with the lock on the doors- walked down to get ice and when we returned to our room it was not locked-they did move us,... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

What an amazing experience. This was our Anniversary and upon arrival we were treated with a Happy Anniversary from the desk staff and concierge. All I indicated prior to arrival was that it it was our anniversary (I made no specific requests) and we were surprised many times over with the thoughtfulness and effort the hotel staff put forth on... More

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Issaquah, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stay at the Jacksonville Omni for business and would highly recommend it to others for both business and pleasure. This hotel has a friendly, attentive staff, clean rooms, varied buffet breakfast selections and great dinner & drink service in the lounge. I actually sleep well in this comfortable hotel and I can't say that very often.

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Jacksonville, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Got food poisoning! Ordered chicken soup the next night and it was too salty to eat! I would avoid ordering any food from this property! The rest of the service from the hotel was very good and the room was nice but the food experience had a very negative impact on my stay.

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Glasgow, United Kingdom
Top Contributor
129 reviews 129 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Quick trip to the US on business and staying at the Omni here in ?Jacksonville for one night. Very efficient and cheery check-in, decent rooms - though remember to ask for the mini-bar key, and nice open areas - including a very friendly and ambient main bar area. If eating here though ask for the main menu rather than the... More

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Fort Myers, Florida, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Fabulous overnight stay at this hotel. Great location. Very comfortable bedding, great amenities, customer service and staff. The food in the lounge is very good - great sides - brussel sprouts, deviled eggs, great hamburgers. We will be back next time we make a trip to Jacksonville.

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Tallahassee
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a wonderful hotel in downtown Jacksonville within walking distance to the courthouse. The staff was extremely friendly and helpful, and the room was clean and spacious. I did not order food. Parking was available at either a covered lot, or an open lot for around 10-12 dollars for self park. Valet service was also available but I didn't... More

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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

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Executive King Room (64)
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River City Suite (92)
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