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Omni Jacksonville Hotel

4.0 of 5 245 Water St., Jacksonville, FL 32202
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Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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885 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, United States
1 review
4 of 5 stars NEW

Good 3-1/2 to 4 star hotel in a good location in downtown Jacksonville. Main restaurant was good. Rooms very quiet. Ample meeting rooms. Aside from main restaurant, no secondary restaurants. Downtown Jacksonville very quiet with limited restaurant facilities.

Review collected in partnership with Omni Hotels & Resorts

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1 review
5 of 5 stars Reviewed 2 days ago NEW

A very professional hotel, all expectations re a business meeting have been fulfilled. Very quiet, clean and well furnished room. The modern and well equipped hotel is centrally placed in the city. The service was very friendly and efficient. Enjoyed my stay very much. Would recommend it any time.

Review collected in partnership with Omni Hotels & Resorts

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Ventura, California
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nothing bad but not outstanding. The room was clean and well maintained, the staff were courteous but for the price it just was not outstanding. Watch for the nickel dimming they do internet 10 bucks? really? Movies $20.00 dollars. Want a clean room and an attentive staff this is it want a special stay look elsewhere.

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Hinesville, Georgia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I checked in last weekend Saturday and my birthday was on Sunday. They left me a chocolate cake in the room and it was fabulous!! All front desk staffs and manager, Housekeepers and housekeeper manager were all great! Also location was good(nice martini bar in 10min walk).

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Abbottstown, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved everyone there. Would not stay anywhere else. Was ask by my company to stay longer but could not get a room with government rates so would have had to go over to the Hyatt to stay the two additional days they ask for. Instead I checked out on the 25th and came home. Will be coming down the next... More 

Review collected in partnership with Omni Hotels & Resorts

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Davie, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

this was a great hotel. it was attached to the office building I needed to be at. The bar and lounge area was great, friendly bartenders. delicious food, but kind of pricey - all in all, a great experience. will definitely return.

Review collected in partnership with Omni Hotels & Resorts

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1 review
3 of 5 stars Reviewed 1 week ago

Food from room service is cold, takes over and hour to receive, includes items on the bill twice with no explanation, housekeeping will continue to bother you for service even after you decline, you put up the do not disturb sign and they call you to ask for service, make sure you get what you ask for. Paid for evening... More 

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Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Omni because of location to the Courthouse. Was a tremendous experience - great rate; very good food (breakfast was superb); decent fitness center and a very quiet and adequate room for business

Review collected in partnership with Omni Hotels & Resorts

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Trenton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had business in downtown Jacksonville. We used the shuttle service for dinner and to our daily business. Phil was very courteous and helpful. Check in and check out was a breeze. We visited the lounge for drinks with colleagues. They actually had a nice selection of draft beer.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

It is great to see that our hotel met your business needs. We appreciate your input on what works for our business travelers. II would also like to thank you for recognizing Phil. He is a huge asset to our hotel and I will be sure to pass on your kind words. Keep in mind that we're just as conveniently... More 

Joplin, Missouri
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 4 days at the Omni recently both in the hotel and conference facilities. The staff was great, eager to meet our needs. The room was very clean, the bed very comfortable. I ate at the restaurant downstairs a couple of times, food was delightful for a weary traveler. Their conference rooms were very nice. Wait staff kept the rooms... More 

Was this review helpful? Yes 1
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you for such a positive review of our property! We are glad to hear that the hard work our associates put in resulted in an enjoyable experience for you. I am happy to hear that you enjoyed the food selection while you were with us as well. Our culinary staff does not always have the opportunity to hear from... More 

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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hotwire, Hotels.com, Travelocity and Tingo so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#8 Business Hotel in Jacksonville
#8 Romantic Hotel in Jacksonville
#14 Family Hotel in Jacksonville

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