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Omni Jacksonville Hotel

4.0 of 5 245 Water St., Jacksonville, FL 32202
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Certificate of Excellence 2014
Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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814 reviews from our community

Traveler rating
    405
    228
    108
    51
    22
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108
197
45
325
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Asheville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

It is a good hotel with a very friendly staff. The food and beverage service was excellent. It is in a very convenient spot and generally I had a pleasant stay while on a business trip. The room was very clean but slightly dated.

Review collected in partnership with Omni Hotels & Resorts

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Brunswick, Georgia
Top Contributor
76 reviews 76 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Omni in Jacksonville Florida with it's view of the St. Johns River is a lovely centrally located (directly across from the Times Union theatre) downtown hotel. The bar/lounge area is very conducive for lingering and enjoying a pre or after dinner or after show drink. The staff is helpful and friendly and the lobby is welcoming. Unfortunately the rooms,... More 

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Hanford, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Room was good minus dirty towels and wash cloth that was left in room. Room service is overly priced and poached egg were not cooked properly. Paid for a view of the city and got mainly a parking lot and construction. The bed and linens were excellent however. For that I would recommend the room other wise I wouldn't waste... More 

Review collected in partnership with Omni Hotels & Resorts

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Naples FL
1 review
4 of 5 stars Reviewed 1 week ago

Excellent staff, pet friendly, good food...fairly priced, excellent location, decent room and amenities...The front door staff were superior to many other hotels I have stayed at...The restaurant has an excellent chef who has been their for sixteen years...He has created an interesting varied menu and makes the most fabulous homemade Caesar dressing I have ever tasted !

Review collected in partnership with Omni Hotels & Resorts

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in Jacksonville for a funeral. The most significant quality of our stay was the staff. At such a time we did not have to think about or worry about anything. From the valets, bellman, to the check in staff, to waiters, room service, everyone was incredible. We travel frequently and stay in nice places but the entire Omni... More 

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Ottawa, Canada
Top Contributor
84 reviews 84 reviews
31 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing stands out about this hotel. We had no major problems. However, nothing about the property really stands out. It was a comfortable choice in a city that had no really high end hotels. We would stay there again if we were in Jacksonville.

Was this review helpful? Yes 1
Jacksonville, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had to attend a business meeting in Jacksonville, I was warned that Jacksonville was a dangerous place but I did not have any problems and I did not feel unsafe but I was downtown across from the Convention Center. Available food in the immediate area was adequate with a nice selection of cuisines.

Review collected in partnership with Omni Hotels & Resorts

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

considering the cost of the room, was disappointed and will stay elsewhere next time. Parking is a nightmare & way to expensive. Nothing special about being a preferred guest and "riverview" means rooftop with a side.corner angle view of the river. Will not be returning to this hotel.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Houston
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is good enough for business, nice room size and views. They could have some more TV channels. There is a mall nearby with some restaurants. Concierge and bell staff are the best! Be aware that shops inside the Hotel building and some at the mall do not take American Express

Review collected in partnership with Omni Hotels & Resorts

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Mexico City, Mexico
Top Contributor
93 reviews 93 reviews
80 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here due to an event next door. The hotel was convenient for me, the staff friendly and welcoming. The people at this hotel is what it memorable for me. Also, the many electrical outlets beside the bed and desk were a welcome convenience. If needing a hotel downtown, I highly recommend.

Was this review helpful? Yes 1
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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Cheap Tickets, Priceline, Hotels.com, Travelocity, TripOnline SA and Tingo so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#9 Business Hotel in Jacksonville
#11 Family Hotel in Jacksonville

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