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Omni Jacksonville Hotel

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245 Water St., Jacksonville, FL 32202
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Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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951 reviews from our community

Traveler rating
    477
    266
    131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gulfport, Ms
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very impressed with the Omni. I was here for business and it was conveniently located. The hotel room was much better than we had expected. The beds were "so" comfortable. Everything was modern, up to date and very clean. The staff was so friendly and helpful. When we go back to Jacksonville we will definitely stay at the Omni again.

Review collected in partnership with Omni Hotels & Resorts

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Moline, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is excellent and the rooms are nicer than the Hyatt just up the road. I did not like being charged for Wi-Fi access in my room and not being told up front this access has a fee. Otherwise this hotel is great and I would recommend staying here.

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Deland, United States
1 review
2 of 5 stars Reviewed yesterday NEW

For price it is not worth it. Cold food/no seating for handicap people to wait for car could not get answer when calling valet parking to have car ready. Over priced for cold food. At $300.00 a night you would expect free internet.

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Sanford, Florida
2 reviews
4 of 5 stars Reviewed yesterday NEW

The Omni offers an elegant and convenient place to stay in the heart of Jax Landing at a reasonable price. The service was friendly and the accommodations were pleasant. Some of the rooms could use a little revamping and clean up, but overall, very comfortable.

Review collected in partnership with Omni Hotels & Resorts

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Top Contributor
60 reviews 60 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I recently went to this hotel for his conference. It's a very nice place, the lobby was clean and lobby restrooms were very clean. There are quite a bit of rooms for people to hold conferences or meetings. Close to the Jacksonville Landing, parking is definitely not a hassle. They do offer valet parking here. Very nice... More 

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Atlanta, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I wish I could say something good about this hotel, but it disappointed me around every turn. The noise in the room kept me up at night, my billing was all messed up. Then the staff acted like it was my fault and didn't want to fix the problem. This one goes under the heading be careful!

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The Omni provides excellent amenities & access to the downtown customers in Jacksonville. Easy access to major interstates and the bridges for which Jacksonville is known. The Juliette's restaurant and bar area are very inviting and easy for customers & business associates to find.

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North Central Florida
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Super room. Great view. Close to The Florida Theater, Landing, MOCA, the river. Perfect for a romantic getaway. The breakfast in our room was hot and delicious. View of the river from 12th floor was great.

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Orlando, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a great stay and enjoyed the hotel. Great location close to the landing for eats and entertainment. Was able to walk to some downtown locations including the Memorial Arena. Didn't get a chance to enjoy the hotel but with a fourth floor location, I'm sure it was nice and private. Would definitely stay again.

Review collected in partnership with Omni Hotels & Resorts

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Arcadia, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Omni twice in one week: the first night of our trip and the last. Both times were pleasant, no hassle experiences. The staff (doorman, bell hops, valets and desk personnel) were welcoming, helpful and accommodating. We asked for a room change the first night and two beds rather than one upon our return later in the... More 

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