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Omni Jacksonville Hotel

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245 Water St., Jacksonville, FL 32202
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Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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931 reviews from our community

Traveler rating
    468
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We consistently stay at the Omni in Jacksonville, FL, two or three times a year both on business and visiting friends and family. The service is excellent and if you are a Select member, you can put out a card every night and have coffee delivered to your door at your specified time. Great amenity. Beds are good, bathrooms updated,... More 

Review collected in partnership with Omni Hotels & Resorts

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was a great location for a business meeting. We had a dinner and an all day meeting. The meeting staff were timely and spot on for restocking the supplies. The hotel was located with easy access to everything. It was quiet and very nice for the moderate price.

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night. When we arrived, we were surprised to see the hotel was super busy with several events taking place on site (a formal ball, OneSpark VIP event, several large parties). Despite this craziness, the service was still great (aside from one little mix up at valet)! We were able to walk around downtown Jacksonville (to... More 

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Jacksonville, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

the quality of the furnishings are that of a Hilton; however their was a smell in the hall ways and throughout the rooms that wreaked of mold and cigarette smoke. the beds were not fully made and sloppy, even one of the bed skirts were wrinkled as if it were not cleaned. the air conditioning vent had dust just hanging.... More 

Review collected in partnership with Omni Hotels & Resorts

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived after midnight due to flight connections. All we wanted to do was get checked in and get some sleep. The staff at the hotel are very friendly and accommodating. We were checked in and on our way to the room in short order. The room was clean and well maintained. The room was quiet and just the right... More 

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Jacksonville, Florida
Top Contributor
57 reviews 57 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We came down to stay for the 1 Spark event. We enjoyed a nice day at the pool and then walked around downtown. We have been wanting to stay at the OMNI so we took the opportunity. The location to downtown Jacksonville is great. I recommend getting a package they offer on the website for breakfast and wireless. The Valet... More 

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I came for my nephew's wedding. The rooms were beautiful and clean. Service excellent. Dining room very pricey. Other than that a great stay. My son had a towel shortage and I loaned him some from my room. They were quickly replaced.

Review collected in partnership with Omni Hotels & Resorts

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United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Initially had a hard time getting to the hotel, I had to take a number of detours due to the One Spark festival going on, and streets being blocked off. Parking is a business decision, there is no self parking, you can valet or pay for the lot next to the hotel. If you wish to leave and return pay... More 

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Palm Beach, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was under a lot of stress. A family member made arrangements for Omni Hotel in Jacksonville so that I could relax and enjoy the local venues. I came into the hotel sad and left relaxed with a better attitude. All the staff from the valet, front desk, concierge, hostess of Juliette's, the waiter, to the housekeepers. I was welcomed... More 

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Woodstock, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The building is located in the heart of downtown Jacksonville, FL. We were within walking distance of restaurants, night life and shopping. Our room was on the 6th floor of the hotel and we had very nice views of bridges and skyline of Jacksonville. The room itself was spacious and updated. The king bed was comfortable and we had room... More 

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