My husband and I go to the annual Georgia-Florida football game every year. This year, we stayed at the Omni based on the reviews of the hotel and Omni's willingness to match a price I found on the Internet. The customer service was EXCELLENT! I really don't remember the last time I felt so pampered and welcomed at a hotel.... more

There are two four star hotels in this area (Omni and Hyatt) and I stayed at both of them on a recent business trip. The Omni was comfortable enough, if not what quite what I'd call four star. Good size room, very good bed, in-room coffee maker, etc. Bathtub needed a re-hab, but okay and water pressure was great. Good... more

Booked a week night for $66 dollars. Room was overall clean. Pillow was gross. Sheets were clean. Ceiling in shower was a little moist, and had been repaired. For my needs it was fine, but for a Luxury Vacation Im not so sure. The building is just Old and you can tell. It has been reno'd recenlty, the room was... more

Stayed 5 days and 4 nights and would never go back or recomend this hotel. Too expensive and the parking fees are rediculas. The restraunt was also too expensive for the dinners we had. Location was terribler and one of our guests was robbed down by the river while we were there. When we called police it was 27 minutes... more

I stayed at this hotel for business for the very first time this past month.I decided to bring my small children with me for the first time also.This made me nervous,but my mind was immediately at ease when the lady at the front desk expressed that she was a mother also,and if I me or the children needed anything at... more

The Jacksonville Omni is not in the league of some of the other Omni's where I've stayed, but their prices aren't either. It is significantly less expensive and a good value for the money. This hotel is pretty nice, located in the heart of downtown and right across from Jacksonville Landing, the entertainment and shopping center. There was nothing about... more

I loved the location and style of the hotel. Room service is 24hr & fast but very pricey$$ And breakfast sucked and was $30 for 2 people. Parking is $18 at the hotel and $10 right next door. When we tried to leave the parking lot there was no attendent and we had to manually lift the gate. Overall I... more

This was a great hotel. Perfect place to watch the fireworks over the river. The customer service was impeccable. The only complaint i had was while we where there the elevator went down and caused delays but that could not be helped. I would definately go back and loved the fact they took care of all my needs and even... more

We decided at the last minute to go to Jacksonville on July 4 and were able to get a room at the Omni all other hotels on Jacksonville Beach and downtown had no vacancies. The staff was really nice, hotel was really clean,and beds were very comfortable. The J Bar has excellent cocktails and appetizers. On the 4th floor terrace... more