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All 131 Jacksonville hotels

Omni Jacksonville Hotel

4.0 of 5 Hotel   |   245 Water St., Jacksonville, FL 32202
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78%
Ranked #18 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
LeighM760 Neptune Beach, Florida
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659 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Neptune Beach, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the hotel to attend a concert in July. The rate was incredible, $83. Beautiful hotel, room was lovely, beds were very comfortable, staff was friendly. Will stay here again if I need a room in Jacksonville.

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Bossier City, United States
1 review
4 of 5 stars Reviewed yesterday NEW

This is an older Omni but well maintained. There was a slight order upon arrival but could have been because of the rain. The faucet leaked in my room and the mattress needed to be updated; not the most comfortable sleep I've gotten but not the worst. The food (breakfast) in the Julliette was awesome. Staff are very friendly and... More

Review collected in partnership with Omni Hotels & Resorts

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Perry Hall, MD, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This is a great hotel to stay in for a week long business trip. Very friendly staff and clean modern rooms. The hotel is centrally located and close to all of the major attractions in the Jacksonville, Florida area.

Review collected in partnership with Omni Hotels & Resorts

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Savannah, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

From the moment we pulled up to the hotel everyone was extremely friendly and greeted us warmly though we were a bit rushed to get our car out from the front of the building by the valet staff. The lobby and adjoining restaurant looked very nice and well kept and the front desk staff was very friendly and quick. This... More

Review collected in partnership with Omni Hotels & Resorts

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Belleville, United States
1 review
5 of 5 stars Reviewed 1 week ago

excellent experience, friendly and helpful staff. overall a great service and great location in downtown Jacksonville. Kids enjoyed the pool and food at the hotel, very relaxing room and comfortable beds.

Review collected in partnership with Omni Hotels & Resorts

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Melbourne
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed a few nights in the Omni Jacksonville this past week, and overall it was a pleasant experience. The best thing of all about this hotel is the staff. They were extremely nice, helpful, hospitable - that'd be the patent southern hospitality, y'all. Rick, the head bellhop, comes in for particular mention. The amenities were pretty good, pool, bar,... More

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Clearwater, FL
Top Contributor
130 reviews 130 reviews
40 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very impressed with the accommodations and service at the Omni. The hotel is well appointed, the rooms comfortable, but the friendliness of the staff was what stood out the most on our stay! From the front desk clerk, Michael McDonald to our server, Turner at the bar, we were made to feel like VIPs on our stay. Around... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review and your recognition of Michael and Turner. We look forward to sharing your compliments with them and the entire team and hope you will stay with us again soon. More

Tampa
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here before and have always loved it. From check in to check out, the staff was outstanding. Having the Jacksonville Landing right across the street is an added bonus. I recommend the Omni to anyone visiting the Jacksonville area.

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chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel staff was great, but the smell in the elevators and the mirrors never cleaned the whole time of our stay was not good also the lamps at the front desk were very dusty as well very noticeable I also could hear the dog barking thru the wall in my bathroom

Review collected in partnership with Omni Hotels & Resorts

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apalachicola, United States
1 review
5 of 5 stars Reviewed 1 week ago

The swimming pool was nice and the water was warm. The hotel was very upscale. The staff were all friendly. Had a problem with the phone that was handle quickly. Any problem that I thought was aa problem was satisfactorily taken care of. I DIDN'T MENTION THIS BUT IT WOULD HAVE BEEN NICE TO HAD A CHEAP BUFFET THOUGH.

Review collected in partnership with Omni Hotels & Resorts

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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

581 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Jacksonville #14 Family Hotel in Jacksonville #17 Romantic Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 
Number of rooms
354

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