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All 131 Jacksonville hotels

Omni Jacksonville Hotel

4.0 of 5 Hotel   |   245 Water St., Jacksonville, FL 32202
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Ranked #19 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
amgHunter hunter
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575 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
hunter
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Quality complementary bath toiletries, oranges for the taking at the registration desk and starbucks coffee available in the early am are some of the nice touches this hotel offers together with its well appointed rooms. Not luxurious by any means but satisfactory nethertheless. Guests will enjoy well equipped excercise facility and rooftop pool. Close to a bunch of decent riverfront... More

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Brandon, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed here several times before on business. The hotel staff is very friendly and accomodating. The accomodations are great. Quiet and restful night. Clean rooms and bathroom. Check in and out were extremely easy. I would definitely recommend this hotel and stay there again.

Review collected in partnership with Omni Hotels & Resorts

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Jacksonville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This was a beautiful hotel. I had never stayed in downtown Jacksonville before. My stay was over the weekend and there were no people on the street in downtown. I don't think you could really walk anywhere. Seems to be a business hotel for during the week.

Review collected in partnership with Omni Hotels & Resorts

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Lake County, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Valet Parking attendants, bell boy and front desk staff very friendly and expeditious. Juliette's breakfast buffet was delicious. Excellent drinks in the bar, not overpriced. Bedding very comfortable. I would definitely return to the Omni Hotel in Jacksonville

Review collected in partnership with Omni Hotels & Resorts

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel for a wedding and thought it was excellent, especially for the value. Other than the hair on the soap bar in the bathroom, I enjoyed the hotel. The beds were very comfortable and the bath towels were luxurious.

Review collected in partnership with Omni Hotels & Resorts

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Jacksonville, Florida
Top Contributor
50 reviews 50 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

overall a great hotel for staying in downtown JAX. Great rooms, restaurant was very good, staff was friendly and helpful. Our only negative was the lack of food/beverage service at the pool. It is advertised as available through room service but we got no cooperation from them. However, the bartender in the lounge saved the day and took great care... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review

Thank you for staying with us at the Omni Jacksonville, your great remarks will certainly be shared with the staff. We do serve food and beverage at our Roof-Top Pool Deck. We have researched the challenges you experienced and corrected them, thank you for bringing them to our attention and we hope to see you back with us! More

Sarasota, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Omni hotel was a great hotel to stay at. The quality of service, staff every area which was from the valet, to the front desk and their restaurant at Juliets was remarkable. I would highly recommend staying here if you are in the downtown area.

Review collected in partnership with Omni Hotels & Resorts

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Jacksonville
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

From the initial phone call setting up the reservation, to the stay at Omni ,to check out day the staff is very tuned in to the business at hand which is making the guest feel that he or she made the right choice in choosing Omni Hotels.It got business at the front desk while we were checking in our guest... More

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Miramar, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall the hotel is nice. There were two things that bothered me; a smell in the bathroom which annoyed me to the point I asked the cleaning crew for airfreshner and sprayed the entire room and the sheet had a concerning spot but I slept on the other side and switched sheets out. I also saw a tiny spider and... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review

Thank you for bringing these concerns to our attention. We apologize for the smell in the guest room; we make every effort to ensure our guests experience a clean and fresh hotel. We have constant fresh air vented into all areas of the hotel, state of the art scent machines that add subtle additional appealing scents to the fresh outdoor... More

Jacksonville, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stayed at the Jacksonville Omni during a recent business trip. I found the staff to be very pleasant and helpful, but the hotel itself has seen better days. THe room needed painting, the furniture and fixtures in the bathroom were chipped, all reflecting a room a bit beyond its time.

Review collected in partnership with Omni Hotels & Resorts

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review

We'd like to thank you for taking the time to review your recent stay at our property. We are very excited to share that we are in the final planning stages for a renovation. A model guest room is in place and we hope to begin all updates of the guest rooms by the end of the year. We are... More

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Additional Information about Omni Jacksonville Hotel

Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
#22 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Official Description (provided by the hotel):
The Omni Jacksonville, a four diamond hotel,is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 
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