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All 131 Jacksonville hotels

Omni Jacksonville Hotel

4.0 of 5 Hotel   |   245 Water St., Jacksonville, FL 32202
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Ranked #19 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Mike T Kansas City, United States
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564 people have reviewed this hotel

Traveler rating
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    80
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69
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Kansas City, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here while attending a conference and was very pleased with the staff, the rooms, and the location. My only gripe is if you take a shower after 10am, you probably will be taking a cold shower! The hotel itself is very nice and the staff went out of their way to be helpful.

Review collected in partnership with Omni Hotels & Resorts

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Lake Mary, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location for walking the city. The hotel staff bends over backwards to ensure a pleasant stay. Room was spotless and has a nice view of the river. No stale hotel smell. There is no parking for this hotel so you will pay the city garage / lot next-door or valet park your car. The flat lot is adjacent and... More

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Jacksonville, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Please be careful of food however General Manager handle professionally. The housekeeping manager is wonderful. The location is great to Landing a main attraction and the Hospital Baptist staff great!

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McKinney, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff is great! The hotel is a little dated as far as appearance but the rooms are not dated. Rooms are nicely laid out and lots of room. A little dark as far as lighting in the room itself but the overall experience at the hotel was great!

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Cape Coral, Florida
Top Contributor
66 reviews 66 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I just left the hotel and am still smiling from the friendly farewells from the valets. Everyone was warm, welcoming and professional. Special accolades go to Tish, the valet. After giving me directions and suggestions on where I could take my bike for some training, he seemed surprised at how quickly I returned. When I told him I had trouble... More

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Atlanta, Georgia
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for my husband's birthday trip, and the hotel was beautiful. We were on a package where we had champagne and chocolate covered strawberries waiting for us upon arrival - and they were both great. Everyone was super friendly. We used the online check-in service, so our keys were waiting for us at the front desk when we... More

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Conyers, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at the Omni Hotel. Staff was very friendly and breakfast was great. Hotel is located in a great area. Close to the Jackson Landing with many restaurants and entertainment at the Landing. Transit system close by for travel to other areas.

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Catawba Island, United States
1 review
5 of 5 stars Reviewed 1 week ago

Omni is a 1st class hotel with 1st class service and accomodations at a very reasonable price. Its facilities and service are as good as anywhere I have been. Friendly staff who go out of their way to make you feel comfortable and take care of your requirements. Very clean high standard facility

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Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Conveniently located in downtown Jacksonville; near conference center and The Landing. Staff is excellent. They are very friendly and helpful. Very clean, updated decor, and good amenities. Food was also very good considering it was hotel food.

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1 review
2 of 5 stars Reviewed 1 week ago

Well amenitized, new and clean hotel. My stay was wonderful up until I realized I had left an item of value at my room after checkout and experienced terrible treatment and a complete lack of customer service from numerous staff members. Although I called just a short time after check out to claim my items, they had magically disappeared after... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to bring your concerns to our attention. We certainly do our best to locate and return any guest’s forgotten items. We do apologize for any confusion during our search, we will stay in contact with you as we have been and update you frequently. We will exhaust all resources here at the hotel in... More

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Additional Information about Omni Jacksonville Hotel

Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Jacksonville
#12 Business Hotel in Jacksonville
#21 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Official Description (provided by the hotel):
The Omni Jacksonville, a four diamond hotel,is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 
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