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Omni Jacksonville Hotel

4.0 of 5 245 Water St., Jacksonville, FL 32202
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Certificate of Excellence 2014
Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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791 reviews from our community

Traveler rating
    396
    220
    103
    50
    22
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102
191
45
315
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St Petersburg
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We brought this as a special on Groupon. We were visiting my nieces in Jacksonville. From the moment we arrived they were nice, helpful, and friendly. Even the other quests were so nice. A wedding party at the pool opened an area for us and proceeded to show us how to use the chair lift, as there was only ladders... More

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Calgary, Alberta, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stephanie (behind the desk) and Amanda (at the curb) provided fantastic service for which I understand the Omni is known for. They made it their most important job to listen and help and go beyond what I would consider really good service. This was really great service.

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Gainesville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We picked this hotel because of it's location - right across the street from The Times Union Center for the Performing Arts. But we were really impressed by the staff. They truly made the stay memorable for us. They went out of the way to make our stay as pleasant as possible.

Review collected in partnership with Omni Hotels & Resorts

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Cadott, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed our stay and the location being right downtown by the river. Hotel was excellent and we liked the valet parking with no limit on in or out's in a day. Made it easy to leave and return several times in a day to pick up relatives at the airport.

Review collected in partnership with Omni Hotels & Resorts

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Jacksonville, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Personalized valet, hotel and restaurant service experience, local color and luxury accommodations were all found. Central downtown location provided convience for business meetings. Breakfast at Juliette's Bistro was great.

Review collected in partnership with Omni Hotels & Resorts

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St. Simons Is, Ga., United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great facility--great location but a little pricy. Right across the street from the Jacksonville landing. Walk to the Times Union center in 3 minutes and to the Florida Theater in 15 min. $20 to park your car each night which is normal for big cities. A 1 mile walk to the Riverside Arts fest--held every Saturday morning. Great venue-would go... More

Review collected in partnership with Omni Hotels & Resorts

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Yukon, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at the hotel and one block away from the St John's River. The rooms were very comfortable, clean, and quiet. The hotel staff was awesome and helped in any way they could from room questions to helping us get to the Atlantic Beach. I would highly recommend this hotel and will stay there again in... More

Review collected in partnership with Omni Hotels & Resorts

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1 review
5 of 5 stars Reviewed 1 week ago

Room and staff were very good. I had a room (1533) with an extra corner area for the couch and coffee table. This was very nice to have. Bed was up to typically standards of an Omni. Everything related to the stay went very well.

Review collected in partnership with Omni Hotels & Resorts

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United States
1 review
3 of 5 stars Reviewed 1 week ago

The room service brought us the wrong order twice. It was not what we expected. The Room was clean however, the front desk clerk was a bit rude. The valet service was good. Very convenient to event we were attending but the in-room service was not that good at all.

Review collected in partnership with Omni Hotels & Resorts

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Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for an overnight visit at the Omni Jacksonville for a religious function downtown. Hotel service was excellent with no trouble checking into room which was ready on arrival. Room was very clean, comfortable & quiet. Didn't get to eat in the hotel restaurant on this visit. Hotel is within walking distance to The Landing, Riverwalk & The Florida Theater.

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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, Despegar.com, Reservation Counter, Travelocity, Otel, TripOnline SA and Tingo so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

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