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Omni Jacksonville Hotel

4.0 of 5 245 Water St., Jacksonville, FL 32202
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#17 of 130 Hotels in Jacksonville
705 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Omni Jacksonville Hotel
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Omni Jacksonville Hotel
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705 reviews from our community

Traveler rating
    345
    201
    92
    47
    20
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93
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279
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Glasgow, United Kingdom
Top Contributor
129 reviews 129 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Quick trip to the US on business and staying at the Omni here in ?Jacksonville for one night. Very efficient and cheery check-in, decent rooms - though remember to ask for the mini-bar key, and nice open areas - including a very friendly and ambient main bar area. If eating here though ask for the main menu rather than the... More

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Fort Myers, Florida, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Fabulous overnight stay at this hotel. Great location. Very comfortable bedding, great amenities, customer service and staff. The food in the lounge is very good - great sides - brussel sprouts, deviled eggs, great hamburgers. We will be back next time we make a trip to Jacksonville.

Review collected in partnership with Omni Hotels & Resorts

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Tallahassee
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a wonderful hotel in downtown Jacksonville within walking distance to the courthouse. The staff was extremely friendly and helpful, and the room was clean and spacious. I did not order food. Parking was available at either a covered lot, or an open lot for around 10-12 dollars for self park. Valet service was also available but I didn't... More

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West Palm Beach, Florida
Top Contributor
98 reviews 98 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a conference and everything was awesome. There were a few glitches, but overall we were quite pleased with everything. The hotel is beautifully decorated, with the lobby and the rooms, pleasant and comfortable. We had done a pre-check-in, so within minutes of walking through the front doors, we were in our rooms. It was awesome. Everyone... More

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Pelham, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Speedy check-in, clean room, friendly staff, great hospitality and great food at Juliette's. The customer service was just phenomenal!!The hotel is in a convenient location to the Jacksonville Landing.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel over the weekend for a business meeting and also to see some of the city. It has a goos location right next to the river with some restaurants and bars near by. Exceptionally friendly staff and very welcoming. The room was large, comfortable and clean. Great views of Jax from the windows. Nice clean pool... More

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Tallahassee, FL
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I decided to go on a weekend getaway to Jacksonville Fl and chose to stay at the Omni downtown Jacksonville. The location was nice with the Jacksonville Landing within a few feet of the hotel. The customer service was awesome upon arrival from the Valet parking attendants, to the front desk clerks, housekeeping, guest services etc. The... More

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1 review
2 of 5 stars Reviewed 1 week ago

As I previously explained my issues, I have no intention of returning to the Jacksonville location unless my employer requires it. I will not recommend this hotel to anyone because all of my friends iron their clothes and I want them to remain my friends. While this may not be indicative of all Omni's this experience left a foul taste... More

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Orlando
2 reviews
4 of 5 stars Reviewed 1 week ago

IF you are in downtown Jacksonville FL you will be happy to find an up-to-the-minute sparkling hotel, with large rooms with great views of the big St. Johns River, tile baths with plenty of counter space. Friendly, helpful staff. Good size meeting rooms for conventions.

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Las Vegas, Nevada
Top Contributor
94 reviews 94 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel not knowing exactly what the downtown was like in Jacksonville. After working hours it is a very quiet place but it is across the street from the renovated waterfront with shops and restaurants. It is well lit with very few people on the streets. We walked across the street and found an Irish pub with unexpectedly... More

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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

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