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All 131 Jacksonville hotels

Omni Jacksonville Hotel

4.0 of 5 Hotel   |   245 Water St., Jacksonville, FL 32202
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78%
Ranked #16 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Paul B apalachicola, United States
  • Reviews (650)
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650 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
apalachicola, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The swimming pool was nice and the water was warm. The hotel was very upscale. The staff were all friendly. Had a problem with the phone that was handle quickly. Any problem that I thought was aa problem was satisfactorily taken care of. I DIDN'T MENTION THIS BUT IT WOULD HAVE BEEN NICE TO HAD A CHEAP BUFFET THOUGH.

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Indianapolis, United States
1 review
2 of 5 stars Reviewed yesterday NEW

The Jacksonville, FL Omni is trying to be a high-end downtown hotel - and is missing the mark. The room was not clean: stains on carpet, stains on bed cushions, bathroom door handle fell off, TV did not work, bathtub drain was clogged. When I reported the TV issue, the front desk made it seem as though I should have... More

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Quincy
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

If you need a very good place to stay while in Jacksonville, consider the Omni, not only was the stay a pleasure, you will get the best customer service ever, the entire staff is excellent and they have some really good food in the restaurant. You will not regret making your choice to stay at the Omni. Location is perfect... More

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orlando, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Always a pleasure to stay a the Jacksonville Omni, staff are professional and friendly, accommodations are great and hotel is located on the river which winds through the city. The hotel restaurant and/or room service is of high quality. The hotel lobby was recently remodeled and looks great and the guest rooms are now being updated.

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

this hotel was fabulous. The location is fantastic. We had a partial city/river view on an upper floor, and we were able to see the fireworks with no problem...beautiful. The food and service were superb as well. If you're staying here, be sure to join Omni's Select loyalty program first, and then add your special requests to the reservation. Your... More

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Green Cove Springs
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything about this hotel is classy and enjoyable! I only live about 45 minutes from this Omni and still stay here whenever I am seeing a show at Times Union or going to a concert or game at the stadium because I love it so much!!! ;););) Highly recommend!!!

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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Jacksonville was a stop over on our way between Destin and Savannah. We should have skipped it and driven straight through. The staff at this hotel are very nice, but other than that it's over-rated. The nearby "mall", is much hyped, but nearly empty except for a couple of questionable looking restaurants. Though it does have a nice boardwalk along... More

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OmniMgr, Manager at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback. We are disappointed to read that you didn't more thoroughly enjoy your time in Jacksonville but we do appreciate your comments and especially your comments regarding the service you received at our hotel. We always welcome guest feedback and hope for a future opportunity to have you as our guest. More

Boston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about the hotel stay was excellent. The staff were attentive and rooms were plush. The breakfasts and dinners at Juliette's were wonderful. The restaurant could easily compete with any and all local restaurants. It was more than a 'hotel restaurant'.

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Camden, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had a great stay at the Omni Hotel. All staff was friendly, courteous and helpful. I espeically was impressed by the bell and door staff, maintenence tech and house keeping. They are were extremely helpful and friendly. Rooms are nice, clean and spaceous. My only compliant would be the parking. The hotel only has valet parking for $20 a... More

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Lake City, FL, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Great attention to detail for special requests. Thesel requests were honored promptly. Great Food! Restaurant and lounge very welcoming. Always checking to see if we needed anything. Would definitely return for another weekend trip

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Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Reservation Options:
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni

581 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Jacksonville #13 Family Hotel in Jacksonville #14 Romantic Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 
Number of rooms
354

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