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All 131 Jacksonville hotels

Jacksonville Marriott

3.0 of 5 Hotel   |   4670 Salisbury Road, Jacksonville, FL 32256
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Ranked #57 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 15, 2014
Jocelyne-Marc Foster, Qc. Canada
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161 reviews from our community

Traveler rating
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    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Jacksonville Marriott
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Foster, Qc. Canada
2 reviews
4 of 5 stars Reviewed September 15, 2014

After a 12hr drive we were so pleased to easily find a Marriott hotel, not a chain with breakfast included! The receptionist at check-in was friendly & courteous & the room spacious, well furnished & clean, the bed was also very comfortable. Although the dining room was quite elegant we could only get hamburgers… For some reason wi-fi did not... More

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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 9, 2014

Older style Marriott. Needs upgrades in lobby, fitness center, room TVs. Fitness center missing weights, next to door pool so very damp and pretty cramped. Doesn't gave movie channel in room. Had to switch rooms due to odor. Gave me $ but only good on bar which I don't utilize. Not staffs fault but franchise needs to update. Staff great!

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Kelsey L, Front Office Manager at Jacksonville Marriott, responded to this review

Thank you so very much for your feedback regarding the hotel. I have shared your comments with the Front Desk Staff of the Jacksonville Marriott. I am very sorry to read that your stay wasn't satisfactory, but we are hoping to have the hotel upgraded soon. I am pleased to hear that the Jacksonville Marriott Staff was able to help... More

Atlanta
Top Contributor
76 reviews 76 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 22, 2014

Was in town for one day/night and stayed at the hotel where the class was conducted. Check in was friendly and efficient. No help with bags, but not much to carry. Room was on the 4th floor, nicely appointed and typical comfy Marriott bed. Breakfast buffet was filling, had a varied selection, made to order omelets and reasonably priced. Hotel... More

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 15, 2014

The service and cleanliness were good and up to what you would expect when staying at a Marriott. The hotel, in general, is in need of some upgrades. The furniture in the lobby, conference rooms, and hotel rooms were very worn. The WiFi did not work the three days we were there and the sheets on the bed were so... More

Was this review helpful? Yes 1
Kelsey L, Front Office Manager at Jacksonville Marriott, responded to this review

Dear Mr. Mike, Thank you for your concerns. The Marriott team has updated the internet so it's working very well now. As far as the furniture in the lobby and the other rooms we are doing our best to have them replaced. We hope you come back to visit our Hotel and Restaurant very soon, so you can see the... More

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

My son and I stayed here to go back to school clothes shopping at St. John's towne center. Hotel was very clean. The staff was excellent with exception to one housekeeper who gave me a hard time when I asked for shampoo and conditioner from the cart. I was checking out that day - late checkout - but she insisted... More

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Fort Worth, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

This has been the 2nd Marriott Hotel that I've stayed in since June 2014. Loved how the staff has treated my wife and I during my stay.Fresh clean room and excellent room service.Receptionist Emily made sure that we were satisfied with our room,and Octavia in food services made sure that my wife and I's breakfast was perfect. Location is everything... More

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Gilbert, Arizona
1 review
5 of 5 stars Reviewed July 13, 2014

Our class recently held it's two night 50th reunion at this hotel. I found all the staff we interacted with to be especially service-oriented. My room was just fine, certainly up to Marriott standards, which are generally high. We had a lovely buffet for over 150 people and it went very smoothly. The meal was delicious and tasted fresh, not... More

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Upper Peninsula
Contributor
19 reviews 19 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 9, 2014

I stay at all levels of Marriott properties and this is clearly not at the level they claim. Their staff is outstanding, but their property needs some updating. I smelled the musty smell that other reviewers have mentioned and was surprised that the bathroom door would not close far enough to latch. Pros: the concierge lounge is very good and... More

Was this review helpful? Yes 1
Mobile, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

June 27-29...Jacksonville Marriott. Nice room...unusually OUTSTANDING meals and room service! Front Desk Staff very kind and friendly...took two days to receive a fridge...I have stayed at this hotel on several occasions and will return for...the food! JRB Platinum

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for the wonderful feedback regarding the food and service. I am glad we exceeded your expectations in these critical areas. I am so sorry about the waiting list for the refrigerator, we had an unusually high demand for them due to the two conferences in house on those dates. Thank you for staying with us! More

Williamsburg, Virginia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed here for three nights in a double room and lived every minute! It was hard to leave. The kids enjoyed the indoor and outdoor pools. I enjoyed the fitness center which is equipped with treadmills, ellipticals, free weights, and various size workout balls. Water and headphones and towels are available. We ordered room service one day and were... More

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Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Road, Jacksonville, FL 32256
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
Number of rooms: 251
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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