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Jacksonville Marriott

3.0 of 5 4670 Salisbury Road, Jacksonville, FL 32256
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Certificate of Excellence 2014
Jacksonville Marriott
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Jacksonville Marriott
Jacksonville Marriott
Jacksonville Marriott
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179 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tequesta, Florida
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed one night at the Jacksonville Marriott and found it to be exactly as advertised. My room was clean, I did not have any peeling paint or wallpaper (as others noted) and the beds were very comfortable. No issues encountered during check-in/check-out and I was satisfied with the service.

Was this review helpful? Yes 1
Las Vegas, Nevada
Top Contributor
114 reviews 114 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I chose this property because it was half way between the airport and my business destination. It is not a particularly easy place to find initially but once you get how to make it there it is OK. The people here are very friendly upon check in and throughout the hotel in general. The elevators might be the slowest i... More 

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear mfcMinneapolis, Thank you for taking the time to share your experience with us. I apologize for the presentation of the eggs in the lounge and there's certainly no excuse for the Concierge Host to be closing up early. Rest assured these issues will be addressed and corrected. I appreciate all of your comments and thank you for noting the... More 

South Carolina
Top Contributor
101 reviews 101 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our stay this time, we were treated like royalty. Madora in the concierge lounge is fantastic, everyone on the entire property is smiling and friendly, even the landscaping crew. Just watch out for Marriott's new policy of charging you if you don't cancel the night before you're supposed to arrive. Marriott just doesn't understand that traffic backups on I-95... More 

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Charleston, South Carolina
Top Contributor
200 reviews 200 reviews
52 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Jacksonville Marriott is, like most Marriott's, a very pleasant hotel. One can usually depend on certain consistencies such as friendly and prompt service, comfortable beds and a well-stocked concierge lounge. Wi-fi is good and bathroom amenity items are pretty good. There is always room for improvement however and for this particular property I offer the following: 1. Ramp up... More 

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Venice, Florida
Top Contributor
81 reviews 81 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good basic business marriott that is basically located on Butler Blvd (its a highway) and I-95. Despite the high traffic location it is quiet. Excellent location for many of the corporate parks located south of Jacksonville. No parking fee and very easy in-out, after one learns the trick of getting out. I preffer to stay here even... More 

Was this review helpful? Yes 1
North Carolina
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 10, 2014

This is the 2nd time I've stayed at the Jacksonville Marriott for work. On the plus side, it's close to the freeway but relatively quiet, and there's plenty of parking. The people who work here, from the front desk people to the room service staff, are amazing. On the minus side, the wifi is terrible and the rooms are definitely... More 

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JacksonvilleGM, Assistant Front Office Manager at Jacksonville Marriott, responded to this review

Dean SunshineNC20, Thank you so much for the feedback. We take your comments very seriously and feedback is very important to us. We sincerely apologize for the inconveniences you encountered during your stay. It is helpful to see both where we come up short and where we are excelling; it is the goal of our hotel to exceed your expectations.... More 

Coral Springs, Florida
Top Contributor
51 reviews 51 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2014

We have stayed at this hotel numerous times over the years and every time it is amazing!! Service is great and the rooms are always clean. The beds are extremely comfy and the staff bend over backward to please. Free parking!

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Chicago, Illinois
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 5, 2014

I stay at this property for a few days every months and have done so for the last three years. The property is about 10 minutes south of downtown, 15 minutes from the beach and 5 minutes from the high-end shopping center in town. It's a bit confusing to get to so use GPS. The hotel is a standard Marriott.... More 

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Tallahassee, Florida
Top Contributor
56 reviews 56 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stayed at the Marriott for one night on Friday following Thanksgiving for a Soccer Tournament in the area. The hotel was what you would expect from a Marriott...good customer service and nice amenities. We did encounter an issue with odor upon entering the two rooms that we had reserved. We notified the front desk and it was immediately resolved.... More 

Was this review helpful? Yes 1
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2014

The Marriot was wonderful in every category comfort,staff,overall from beginning to end. The room was spotless the bed was very comfortable the bathroom was great,what more can one say about top notch accomodations , other than we would stay here again.

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Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Road, Jacksonville, FL 32256
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
Number of rooms: 251
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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