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All 131 Jacksonville hotels

Jacksonville Marriott

3.0 of 5 Hotel   |   4670 Salisbury Road, Jacksonville, FL 32256
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Ranked #58 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
redd9063 Cincinnati, Ohio
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168 reviews from our community

Traveler rating
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    61
    29
    11
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited for a second time. The front desk staff is so friendly. We were greeted with a welcome back, how was your day or have a great day when we were leaving. The rooms are clean and offer plenty of space. Thank you for a great stay.

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Aiken, South Carolina
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel November 14 - 16. The lobby is very nice. We were part of a group that stayed here for the SC/Fl game so lots of fans were checking in at the same time. They had 3 employees working so we didn't have to wait long. Check in was very easy. My only complaint with check... More

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Savannah, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

Our room and stay was excellent as always when we come to Jacksonville and Joanne was amazing! Thank you so much for your hospitality, she checked in on us and all. Such a pleasant front desk clerk!!!

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Oklahoma City, Oklahoma
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 1 week ago

I like Marriott's and I am finding this very difficult to write.... because this property, this stay, was NOT indicative of the service Marriott is known for. Too many problems, some small, some larger: Checking in, walk up to front desk. Individual at front desk wails out "Hey guys. checking in?" My wife is NOT a guy and I don't... More

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Just okay. The quality if the rooms is not great. There is a strange bottle opener in the bathroom?? Shoddy repair jobs throughout the room. NO FREE WIFI? It's almost 2015... really no free wifi?? Comeon guys. NO COMPLEMENTARY BREAKFAST?? I didn't even know hotels that didn't have complementary breakfasts existed. And it's $10 btw. So yeah... Just okay

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JacksonvilleGM, Assistant Front Office Manager at Jacksonville Marriott, responded to this review

Good afternoon Ghshhh, We received your feedback about the hotel and the amenities we offer. I do want to thank you for all the information that you provided and shred it all with the Marriott team. In our hotel lobby we do have complimentary WiFi and it will be complimentary upstairs in the rooms for all Marriott Rewards members by... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

About a half hour from the airport and Jacksonville University, it is bunched with a few other hotels a few blocks from the expressway. Not a lot of choices of restaurants in walking distance, but on a nice area; at least felt safe. Rooms comfy and clean. Staff eager to help.

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Roswell, Georgia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Generally OK, Good Stuff: The managers, front desk people, and concierge personnel are very nice. The rooms are clean. Bad Stuff: The property is a little hard to get to and needs some updating. The concierge level food has slipped for the Marriott Platinum members. The TV has no premium channels, which is a drag. Hotel is not downtown. Have... More

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JacksonvilleGM, Assistant Front Office Manager at Jacksonville Marriott, responded to this review

Dear Rev. T, Thank you so much for all your feedback. We really appreciate you staying with us. The staff here does a really great job, considering the Hotel flaws. In the hotel, we try to have every T.V. channel that our guests requests for, so that it is friendly for families and informative for our corporate travelers. Every night... More

Madison, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2014

I checked in October 19 and checked out October 20, 2014 - Room 829. Really bad bathroom - both the sink and the bathtub do not drain properly. The bath tile outside (in the sink area) - extremely slippery, seems to have been oiled. This is dangerous - I wear slippers and slipped multiple times. Also had a meeting room... More

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you very much for taking the time to share your experience. I am very sorry we fell short of your expectations and our own goals on many levels. I've personally taken action on all of these issues to ensure they were addressed immediately. More

Orlando
Top Contributor
169 reviews 169 reviews
100 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed October 20, 2014

I have stayed at this property dozen times over the years. It started as a good stand-by suburb Marriott, just south of downtown with easy parking, with decent access off the highway. It is still somewhat easy, not a lot of good restaurants nearby, but the area feels safe and it was consistent. That said, as time goes by, the... More

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Mount Pleasant, South Carolina
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 16, 2014

I was very disappointed with this hotel and next time will stay at the Courtyard near by. This Marriott has a VERY Dated feeling and the rooms really did feel more like a Courtyard than a proper Marriott - I am Platinum with Marriott which only means I stay at too many hotels and know a mediocre one when I... More

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JacksonvilleGM, Assistant Front Office Manager at Jacksonville Marriott, responded to this review

Dear Ms. Susan, I do appreciate all the feedback from you. Thank you for commenting on our staff. We work hard to make sure all of our guests enjoy their stay with us. We take your comments very seriously and we will use your comments to make sure, that if you do stay with us again, that your next stay... More

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Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Road, Jacksonville, FL 32256
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
Number of rooms: 251
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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