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All 131 Jacksonville hotels

Jacksonville Marriott

3.0 of 5 Hotel   |   4670 Salisbury Road, Jacksonville, FL 32256
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Jacksonville Marriott
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77%
Ranked #43 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
vmac413 Augusta, Georgia
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126 people have reviewed this hotel

Traveler rating
    43
    53
    20
    7
    3
See reviews for
15
23
9
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Any
English first
Augusta, Georgia
Top Contributor
54 reviews 54 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were traveling home and still had 5 hours to go we were feeling tired I looked on trip advisor found this hotel. Called the number provided made reservations for 2rooms. The rooms were nice, plenty of room. Hotel is beautiful and affordable.

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Myrtle Beach, South Carolina
Top Contributor
78 reviews 78 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked 2 doubles, and had 2 doubles guaranteed. At check in, management had changed my reservation without my knowledge. Rude staff! Dirty and needs upgrades. Find a different property to stay at. Terrible property and terrible management.

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for choosing our hotel and thank you for the feedback. On behalf of the entire team, I sincerely apologize for not being able to meet your bed type request. There was a terrible accident on I-95 that resulted in dozens of distressed travelers and we unfortunately did not have the inventory to match everyone's needs. More

Albany, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for a weekend getaway! It turned out to be the best decision. The bed was comfortable, the room was clean, and the staff was nice! We didn't eat at the restaurant. There was a Cracker Barrel around the corner with fast, hot breakfast at a decent price. We also visited the Dave... More

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Bangalore, India
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Marriott for 3 nights while on visit to Jacksonville. Nice place, cozy atmosphere and helpful front office staff. Restaurant could do with a better choice of menu. The fitness center was well stuffed with equipment. was disappointed that the whirlpool had been closed down.

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Portsmouth, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights in March our anniversary weekend. Overall our stay was decent. We left another hotel and found this one. We paid the government rate, so it is fair to say that we got what we paid for. Our bed was super comfortable and the staff was amazing. I enjoyed a cooked to order omelette at... More

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for all of the kind words. We're glad we were able to save your weekend... we know how precious they are! More

Johnson City, Tennessee
Top Contributor
74 reviews 74 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No doubt this property has passed it's early years.... yet it is well kept, has great staff and the concierge lounge is stacked with goodies. The front desk personal (Kelley and Elma) went out of their way to take care of me... even though I didn't get the upgrade, they were so worried I wasn't going to be happy. Just... More

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Poughkeepsie, New York
Top Contributor
109 reviews 109 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Marriott for two nights with family in with rooms. The front desk staff was excellent and was very attentive when we arrived. Unfortunately because the hotel was fairly booked, we were not able to get adjoining rooms (not a big deal). Once we opened the door to our room we were overcome by this awful musty... More

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for staying with us and thank you for taking the time to share your experience. I apologize for the issues you encountered and we've already taken corrective action. I sincerely appreciate both the negative and positive feedback. More

Maryland
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2014

First time at this Marriott property. It is a wonderful hotel with a great staff. The rooms are very clean and comfortable. Had breakfast in the hotel the morning I left, and it was fantastic. Can't say enough good things about the Jacksonville Marriott. I will go back the next time business travel brings me to the Jacksonville area.

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Charleston, South Carolina, United States
Top Contributor
57 reviews 57 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 7, 2014

The most frustrating part was the business center which charged to use the computer systems. Minimum of $7.00 to even simply print something. I am used to full service Marriott's including free computing for business travelers. The staff was great. The hotel was not bad, just was not great and what I have come to expect. Has a nice restaurant... More

Was this review helpful? Yes 1
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you so much for taking the time to share your experience. I sincerely appreciate the kind words about the staff. I apologize for the frustration regarding the charges in the business center. We do provide complimentary boarding pass printing there and at a kiosk near the front desk. In the future, feel free to visit our Front Desk for... More

New Jersey
Top Contributor
55 reviews 55 reviews
52 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed March 3, 2014

I recently stayed at the Jacksonville Marriott for one night as part of a long drive from New Jersey to southwestern Florida. We wanted to break up the drive into two days and chose Jacksonville as our stopping point on day one. We didn’t plan to be at the hotel for very long, and it was really just a place... More

Was this review helpful? Yes 2
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you so much for taking the time to write such a thorough review of your recent visit. I sincerely appreciate both the negative and positive feedback. I am pleased to hear that the service provided by the team was able to overcome the physical challenges of the building. Our next major renovation is on the horizon. I will make... More

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Additional Information about Jacksonville Marriott

Also Known As:
Jacksonville Marriott Hotel
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville
Address: 4670 Salisbury Road, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
Reservation Options:
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