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All 131 Jacksonville hotels

Jacksonville Marriott

3.0 of 5 Hotel   |   4670 Salisbury Road, Jacksonville, FL 32256
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Jacksonville Marriott
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75%
Ranked #43 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
gilbertgal123 Gilbert, Arizona
  • Overview
  • Reviews (145)
  • Photos (37)
  • Amenities
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  • Room tips (20)
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145 people have reviewed this hotel

Traveler rating
    52
    56
    24
    9
    4
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20
25
9
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Gilbert, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Our class recently held it's two night 50th reunion at this hotel. I found all the staff we interacted with to be especially service-oriented. My room was just fine, certainly up to Marriott standards, which are generally high. We had a lovely buffet for over 150 people and it went very smoothly. The meal was delicious and tasted fresh, not... More

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Upper Peninsula
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at all levels of Marriott properties and this is clearly not at the level they claim. Their staff is outstanding, but their property needs some updating. I smelled the musty smell that other reviewers have mentioned and was surprised that the bathroom door would not close far enough to latch. Pros: the concierge lounge is very good and... More

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Mobile, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

June 27-29...Jacksonville Marriott. Nice room...unusually OUTSTANDING meals and room service! Front Desk Staff very kind and friendly...took two days to receive a fridge...I have stayed at this hotel on several occasions and will return for...the food! JRB Platinum

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for the wonderful feedback regarding the food and service. I am glad we exceeded your expectations in these critical areas. I am so sorry about the waiting list for the refrigerator, we had an unusually high demand for them due to the two conferences in house on those dates. Thank you for staying with us! More

Williamsburg, Virginia
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights in a double room and lived every minute! It was hard to leave. The kids enjoyed the indoor and outdoor pools. I enjoyed the fitness center which is equipped with treadmills, ellipticals, free weights, and various size workout balls. Water and headphones and towels are available. We ordered room service one day and were... More

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Greenville, South Carolina, United States
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel and the staff was awesome and very accommodating. There was an odor outside in the halls that was funky but other then that it was nice. They have an indoor and outdoor pool. Also a nice banquet rooms.

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1 review
4 of 5 stars Reviewed 5 weeks ago

My sister and I stayed there for a concert, the staff was very helpful and nice, rooms were clean and while there was a error in valet parking the manager Ralph of valet really handle the matter quickly, efficiently, and was very kind. We most certainly would stay there again. :)

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Jacksonville, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel for a few nights on a business trip. Staff was beyond helpful and service was tremendous. The only thing I would say was missing was a few extra nights in town! Would recommend. Clean service clean bathrooms. Beds were Comfortable and there is no general complain I can think of in any of the rooms. All... More

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Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 16, 2014

Staff is very pleasant and helpful, food was fantastic, beds are extremely comfy. Nightly rate was good at $99/night but they get you in other ways! Great if you're only staying one night but not great for a weekend or longer. This hotel is a little run down for a Marriot. The wallpaper in the hallways was peeling and the... More

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Tampa, Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 10, 2014

My husband and I visited this past weekend with another couple. I've stayed at various Marriott properties worldwide my whole life. The Jacksonville Marriott was nothing to write home about. The staff was friendly, the room was clean, and that's about where the positives end. There was an odor of spoiled milk throughout the lobby, and it was musty on... More

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for taking the time to share your experience. We strive to exceed all guests expectations and have fallen short of our own goal. I sincerely apologize for this. There is no excuse for the beer bottle sitting for anywhere near that long and I will share this with our entire staff. Being in Florida we do experience some... More

Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 9, 2014

I stayed here in June for a business trip and really enjoyed it. The room had updated furnishings, a nice TV and desk with plenty of plugs, plus lots of space to stretch out. The room was so quiet that I loved sleeping here. The outdoor pool was very nice and the loungers were comfortable. There was a convention at... More

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Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Road, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#39 Business Hotel in Jacksonville
Hotel Class
Number of rooms
251

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