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Jacksonville Marriott

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4670 Salisbury Road, Jacksonville, FL 32256
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1 room 1 guest
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Jacksonville Marriott
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
  • All months
    (221)
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    (58)
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    (50)
All months
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Returned to this hotel for the fourth time this year and have found it to be consistently good. I checked in using the Marriott mobile app and my room was available upon arrival. We were met by Katie at reception, who was very welcoming. She acknowledged my Platnium Elite status and thanked me for my loyalty. The room was on... More 

Was this review helpful? Yes
Atlantic City, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a great hotel which is located in a great location. It is in walking distance to Dave and Busters. My wife and I had a great time we enjoyed our stay. The staff was friendly. My buddies and I are planning a trip back to Jacksonville Florida and this will definitely be the hotel of choice...

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Boston, Massachusetts
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a regular with the Marriott brand, this is a good stop on the southside of JAX. Nice lobby bar, with Domenic, who has been there for quite a while. Front Desk staff are welcoming, friendly and accommodating. Madora in the Concierge Lounge is a terrific and attentive connector. She knows her customers. Glad to see some updating on the... More 

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Cordova, Tennessee
Level Contributor
118 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked into this hotel and a very friendly atmosphere. The front desk was so helpful and willing to help. Manager Kelsey was the best, awesome smile always wanting to offer her assistance. Just off I95 so convenient and large rooms. In work towards remodeling in the rooms and floors and can't wait to see the new look. I have ask... More 

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear DJC, Thank you so much for taking the time to share your great experience with us. Kelsey truly is one of a kind and I'm delighted the service our team provided was able to influence your choice of hotels when in Jacksonville. Please sign up for our industry leading Rewards program now that you've made the change. We are... More 

Coral Springs, Florida
Level Contributor
931 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 334 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Landscape well maintained, nice decor. Desk clerk friendly, I was a single, my room had two double beds. The room was large, comfortable, TV, nicely decorated. I slept well. I enjoyed my breakfast. Parking was easy.

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Rockville, Maryland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in late for a reserved concierge lounge room. We were all tired and Frank at the front desk was pleasant and upbeat. I felt as if I was checking in at any normal time. We checked into 931... We walked into a wall of musty smell. I was too tired to complain and I had to get the... More 

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Fort Lauderdale, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 28, 2015

Room is standard Marriott, bathroom and amenities very nice., INdoor pool very clean and nice and grounds well kept. Lobby bar is loud when busy should add some sound absorbers or fabric when its busy its loud,. Bartender Amy and staff were absolutely excellent and Erica at the front desk was so super cheerful and professional at check in and... More 

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Helen, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2015

I was only staying at this hotel for one night check in was very straight forward. I am usually only traveling for business so as long as I have a place to sleep I'm satisfied. However; my bathroom was obviously not cleaned to standards and I noticed that when I left the lobby the staff including what I assume was... More 

Was this review helpful? Yes 1
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Good afternoon Mr. Thomas, Thank you for taking the time to give feedback in regards to your recent stay at the Jacksonville Marriott. We take pride on delivering a memorable stay during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for all inconveniences. We have shared your feedback with the appropriate hotel team... More 

Grand Junction, Colorado
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2015

The check in process was straight forward. The best part of the hotel? The staff working at the restaurant and bar. The food was very good although a little pricy. It was to be expected of a hotel in Jax.

Was this review helpful? Yes
JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Dear Jennifer M, Thank you so much for staying with us and for taking the time to share your experience online. Our staff continually strives to provide the highest level of service to all of our guests. I am delighted to hear they were able to make a such a positive impression and influence your decision to stay with us... More 

Venice, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2015 via mobile

If your looking for a very nice hotel. This is it. The bed is one of the best beds I've ever slept in. I actually wanted to buy the sheets and comforter when I left. The best pillows ever. There is a restaurant on site however we did not use it. Hotel staff was pleasant and helpful.

Was this review helpful? Yes 1
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