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Jacksonville Marriott

3.0 of 5 4670 Salisbury Road, Jacksonville, FL 32256
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Certificate of Excellence 2014
Jacksonville Marriott
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Jacksonville Marriott
Jacksonville Marriott
Jacksonville Marriott
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174 reviews from our community

Traveler rating
    62
    63
    31
    11
    7
See reviews for
25
27
9
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the 2nd time I've stayed at the Jacksonville Marriott for work. On the plus side, it's close to the freeway but relatively quiet, and there's plenty of parking. The people who work here, from the front desk people to the room service staff, are amazing. On the minus side, the wifi is terrible and the rooms are definitely... More 

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JacksonvilleGM, Assistant Front Office Manager at Jacksonville Marriott, responded to this review

Dean SunshineNC20, Thank you so much for the feedback. We take your comments very seriously and feedback is very important to us. We sincerely apologize for the inconveniences you encountered during your stay. It is helpful to see both where we come up short and where we are excelling; it is the goal of our hotel to exceed your expectations.... More 

Coral Springs, Florida
Top Contributor
51 reviews 51 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel numerous times over the years and every time it is amazing!! Service is great and the rooms are always clean. The beds are extremely comfy and the staff bend over backward to please. Free parking!

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Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at this property for a few days every months and have done so for the last three years. The property is about 10 minutes south of downtown, 15 minutes from the beach and 5 minutes from the high-end shopping center in town. It's a bit confusing to get to so use GPS. The hotel is a standard Marriott.... More 

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Tallahassee, Florida
Top Contributor
55 reviews 55 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Marriott for one night on Friday following Thanksgiving for a Soccer Tournament in the area. The hotel was what you would expect from a Marriott...good customer service and nice amenities. We did encounter an issue with odor upon entering the two rooms that we had reserved. We notified the front desk and it was immediately resolved.... More 

Was this review helpful? Yes 1
brownsville
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Marriot was wonderful in every category comfort,staff,overall from beginning to end. The room was spotless the bed was very comfortable the bathroom was great,what more can one say about top notch accomodations , other than we would stay here again.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I had the opportunity to stay 5 nights at this facility while visiting our son who is a Lt. In the Navy. We were welcomed to the hotel by Kelsey who expressed appreciation for being a Platinum rewards member. Check in was handled with out difficulty and in a very welcoming manner. Emily at reception was also... More 

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Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited for a second time. The front desk staff is so friendly. We were greeted with a welcome back, how was your day or have a great day when we were leaving. The rooms are clean and offer plenty of space. Thank you for a great stay.

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Aiken, South Carolina
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 18, 2014

We stayed at this hotel November 14 - 16. The lobby is very nice. We were part of a group that stayed here for the SC/Fl game so lots of fans were checking in at the same time. They had 3 employees working so we didn't have to wait long. Check in was very easy. My only complaint with check... More 

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Savannah, Georgia
2 reviews
5 of 5 stars Reviewed November 17, 2014

Our room and stay was excellent as always when we come to Jacksonville and Joanne was amazing! Thank you so much for your hospitality, she checked in on us and all. Such a pleasant front desk clerk!!!

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Oklahoma City, Oklahoma
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed November 17, 2014

I like Marriott's and I am finding this very difficult to write.... because this property, this stay, was NOT indicative of the service Marriott is known for. Too many problems, some small, some larger: Checking in, walk up to front desk. Individual at front desk wails out "Hey guys. checking in?" My wife is NOT a guy and I don't... More 

Was this review helpful? Yes 2
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Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Road, Jacksonville, FL 32256
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
Number of rooms: 251
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TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Jacksonville Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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