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All 131 Jacksonville hotels

Jacksonville Marriott

3.0 of 5 Hotel   |   4670 Salisbury Road, Jacksonville, FL 32256
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Ranked #43 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
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  • Reviews (149)
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149 people have reviewed this hotel

Traveler rating
    54
    57
    25
    9
    4
See reviews for
20
26
9
64
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Atlanta
Top Contributor
70 reviews 70 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was in town for one day/night and stayed at the hotel where the class was conducted. Check in was friendly and efficient. No help with bags, but not much to carry. Room was on the 4th floor, nicely appointed and typical comfy Marriott bed. Breakfast buffet was filling, had a varied selection, made to order omelets and reasonably priced. Hotel... More

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Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The service and cleanliness were good and up to what you would expect when staying at a Marriott. The hotel, in general, is in need of some upgrades. The furniture in the lobby, conference rooms, and hotel rooms were very worn. The WiFi did not work the three days we were there and the sheets on the bed were so... More

Was this review helpful? Yes 1
Kelsey L, Front Office Manager at Jacksonville Marriott, responded to this review

Dear Mr. Mike, Thank you for your concerns. The Marriott team has updated the internet so it's working very well now. As far as the furniture in the lobby and the other rooms we are doing our best to have them replaced. We hope you come back to visit our Hotel and Restaurant very soon, so you can see the... More

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My son and I stayed here to go back to school clothes shopping at St. John's towne center. Hotel was very clean. The staff was excellent with exception to one housekeeper who gave me a hard time when I asked for shampoo and conditioner from the cart. I was checking out that day - late checkout - but she insisted... More

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Fort Worth, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This has been the 2nd Marriott Hotel that I've stayed in since June 2014. Loved how the staff has treated my wife and I during my stay.Fresh clean room and excellent room service.Receptionist Emily made sure that we were satisfied with our room,and Octavia in food services made sure that my wife and I's breakfast was perfect. Location is everything... More

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Gilbert, Arizona
1 review
5 of 5 stars Reviewed July 13, 2014

Our class recently held it's two night 50th reunion at this hotel. I found all the staff we interacted with to be especially service-oriented. My room was just fine, certainly up to Marriott standards, which are generally high. We had a lovely buffet for over 150 people and it went very smoothly. The meal was delicious and tasted fresh, not... More

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Upper Peninsula
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 9, 2014

I stay at all levels of Marriott properties and this is clearly not at the level they claim. Their staff is outstanding, but their property needs some updating. I smelled the musty smell that other reviewers have mentioned and was surprised that the bathroom door would not close far enough to latch. Pros: the concierge lounge is very good and... More

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Mobile, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

June 27-29...Jacksonville Marriott. Nice room...unusually OUTSTANDING meals and room service! Front Desk Staff very kind and friendly...took two days to receive a fridge...I have stayed at this hotel on several occasions and will return for...the food! JRB Platinum

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JacksonvilleGM, General Manager at Jacksonville Marriott, responded to this review

Thank you for the wonderful feedback regarding the food and service. I am glad we exceeded your expectations in these critical areas. I am so sorry about the waiting list for the refrigerator, we had an unusually high demand for them due to the two conferences in house on those dates. Thank you for staying with us! More

Williamsburg, Virginia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed here for three nights in a double room and lived every minute! It was hard to leave. The kids enjoyed the indoor and outdoor pools. I enjoyed the fitness center which is equipped with treadmills, ellipticals, free weights, and various size workout balls. Water and headphones and towels are available. We ordered room service one day and were... More

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Greenville, South Carolina, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 29, 2014

This is a very nice hotel and the staff was awesome and very accommodating. There was an odor outside in the halls that was funky but other then that it was nice. They have an indoor and outdoor pool. Also a nice banquet rooms.

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1 review
4 of 5 stars Reviewed June 27, 2014

My sister and I stayed there for a concert, the staff was very helpful and nice, rooms were clean and while there was a error in valet parking the manager Ralph of valet really handle the matter quickly, efficiently, and was very kind. We most certainly would stay there again. :)

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Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Road, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jacksonville Marriott 3*
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#43 Business Hotel in Jacksonville
Hotel Class
Number of rooms
251

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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