We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel Jacksonville - Baymeadows

3.5 of 5 9300 Baymeadows Rd, Jacksonville, FL 32256
Hotel deals
Hotel website
Special Offer
Florida Residents Offer
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Embassy Suites Hotel Jacksonville - Baymeadows
Professional photos View all
Browse nearby
Embassy Suites Hotel Jacksonville - Baymeadows
Write a Review

608 reviews from our community

Traveler rating
    101
    137
    120
    133
    117
See reviews for
220
91
19
171
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (608)
  • Mar-May only
    (156)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (126)
All months
There are newer reviews for Embassy Suites Hotel Jacksonville - Baymeadows
See the most recent reviews
dalton,georgia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2013

Rooms were more than adequate, great breakfast even thou it was extrememly busy for memorial day weekend. Looked like the carpet could use a little cleaning but overall everything looked good. We will stay again!!

Was this review helpful? Yes
Houston, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2013

this place is depressing. went there for two weeks. my room was not cleaned three times, i had to call to get it cleaned. no apologies given when i called. some guys working in breakfast area wear their pants down daily! i dont want to see that when i go have breafkast! some proffesionalism please! no one smiles at you... More 

Was this review helpful? Yes 1
JAXGM, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

I wanted to thank you for taking the time to write about your past experience. I also want to apologize for the issues that you had. I have arrived to the property as GM about 7 days ago and I am working with the team to improve the service and cleanliness standards of the hotel. I do hope that you... More 

Roper, United States
1 review
5 of 5 stars Reviewed May 15, 2013

Everyone was nice, it was my first time staying at this hotel I was there with my in laws for mothers day. I had a great time the rooms were very nice the hotel was close to a lot of eating places and the shopping was great.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Arkadelphia, United States
1 review
2 of 5 stars Reviewed May 14, 2013

This hotel is in DIRE need of updating. The furnishings are very dated, the carpet was worn, and the room smelled musty. Luckily I had an outside door I could open to air out the room. When I arrived to my room there was a room service tray sitting on the floor outside my door. It was still there when... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cortlandt Manor
Top Contributor
295 reviews 295 reviews
55 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed May 11, 2013

This is a large hotel conveniently located off I95 for both business and family. Overall, a tired property in need of refresh, investment and improved maintenance. Pluses: Breakfast made to order; complimentary Happy Hour, 5:30 – 7:30; and Wi-Fi at the hotel that works well. Minuses: Dingy, no outdoor pool, very few balconies you can use, no luggage carts in... More 

Was this review helpful? Yes 1
JAXGM, Director of Sales at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

We appreciate your loyalty to our brand and glad you chose to stay with us in Jacksonville. I'm sorry to hear that our hotel did not meet your needs and we're always looking into ways we can enhance the guest experience. We will review all of your comments and will work with our team to make the necessary improvements. I... More 

North Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 11, 2013

This hotel was dirty and in poor condition. My initial room was dusty and the furniture was sticky. when I called downstairs, the staff insisted on bringing me a new key for another room. They never came! This is the worst Embassy suites I've ever seen.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Greensboro, North Carolina
Top Contributor
57 reviews 57 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 9, 2013

We stayed at this hotel on our way to Walt Disney World and what a mistake!! Please do yourself a favor and wait for this hotel to be upgraded.....if it is going to be! The room was only FAIR on the clean side. I felt like I had to wear my shoes at all times. This brand is known for... More 

Was this review helpful? Yes
Top Contributor
55 reviews 55 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed May 7, 2013 via mobile

I'll preface this review with the fact I didn't actually sleep in this hotel, I checked in and checked out within an hour. Upon check in, the man at the front desk was very rude. We "upgraded" our room to a quieter section of the hotel because there was a wedding reception going on. It was so loud and crowded... More 

Was this review helpful? Yes
JAXGM, Director of Sales at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

I'm so sorry to hear about the unfortunate experience you had. Please know the comfort and safety of our guests is very important to us. I can assure you we're taking all of your comments very seriously and value your business with us. Thank you very much for taking the time to share your thoughts. I am truly sorry that... More 

safety harbor, United States
1 review
3 of 5 stars Reviewed May 6, 2013

I only stayed one night. we had our dog. they were very accomadating for us. the omaha steak house was a yummy din, waiter very nice. quiet room and hall way. i found a long black hair in bathroom! was very put off by that...everthing else was fine.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Gainesville, Florida
1 review
1 of 5 stars Reviewed May 5, 2013

STAY AWAY...REALLY BAD!! I have never stayed in such a poor quality hotel. This property is old---but that should not be an excuse....I've stayed at hotels as an adult that I stayed at as a child..they have been loved and maintained--This property has NOT. Smelly, old, dumpy, HORRIBLE!! The conference that we were in town for recommended this hotel--they are... More 

Was this review helpful? Yes
JAXGM, Director of Sales at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Cleanliness and comfort are both very important to us and I apologize that you left dissatisfied. I can assure you that your comments will help us to improve our services and ensure we're meeting our highest standards. I would like an opportunity to connect with you. Please contact me at 904-731-3555 at your earliest convenience so I can speak with... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Hotel Jacksonville - Baymeadows? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Jacksonville - Baymeadows 3.5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Orbitz, getaroom.com, Hotels.com, Booking.com, TripOnline SA and Tingo so you can book your Embassy Suites Hotel Jacksonville - Baymeadows reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites

204 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (140)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (56)
Viewed
Bathroom (22)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (4)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay