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Embassy Suites by Hilton Jacksonville - Baymeadows

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9300 Baymeadows Rd, Jacksonville, FL 32256
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1 room 1 guest
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Embassy Suites by Hilton Jacksonville - Baymeadows
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767 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Verona, Va
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel. Recently renovated! Great breakfast, nice rooms, great bar and very friendly hotel staff . I love Embassy suites . This one was especially great! We will come back!!! Thank you for a great visit

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Thank you, thank you, thank you Chris F, It was our pleasure to have you as our guest at the Embassy Suites Jacksonville Baymeadows and we hope to see you back soon! More 

Crawfordville, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Was staying at the hotel as our son was preparing for MEPS the next day. Didn't like hearing that when we finally arrived we had to take him to get food as their kitchen closed earlier than his meal ticket stated what time to eat. Hotel appearance was a bit on the construction side. Doing renovations on the outside of... More 

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear tallypenguin, Thank you for taking time to comment about your stay. It's great to hear that your son is also taking time to serve our country. You must be very proud. Your points concerning your stay are well taken and we have shared them with the team as well. We hope that you have a chance to see us... More 

Ocala, Florida
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The outside is being redone-the inside is all new-very nice compared to what it used to look like. Much more modern. Rooms are really big-suites actually-and the bed is very comfortable. The breakfast is so good-even cook to order. Refrig and microwave in room and they have a small store in the lobby where you can buy meals if you... More 

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear PrestonPrince_9, Glad to hear you like the new look. We are very excited as well. We are now in the process of painting the entire outside of the building and freshening up our landscaping. You will need to come back in a few weeks to see the final product. More 

Sanford, FL, United States
1 review
5 of 5 stars Reviewed 1 week ago

An excellent moderately priced hotel. A very good value for the money. Wonderful to relax in pool/hot tub. Best complimentary breakfast ever. Perfect location for me to meet and spend time with family when I come into town.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Donald T, Thank you for the nice comments about your past stay. We are very happy that you chose to make us part of your mini-vacation and we hope to see you back soon. More 

Atlanta, Georgia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is nothing about this particular hotel that is not a disappointment. The rooms are old and worn, the breakfast is sub standard, the WIFI is terrible and the front desk staff seamed confused. You are better off staying somewhere else

Was this review helpful? Yes 1
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear lvhgvguy, Thank your for posting. I am surprised by your comments. All of our 277 suites have been completely renovated within the past year. Basically the TV and the phone was the only thing that was left in the room. We are only a few weeks away from finishing our nearly $13 million renovation. We offer a full cooked-to-order... More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel rooms are in need of repair in certain areas. The breakfast is really good. We love Embassy Suites, but this hotel doesn't do the name justice. More attention needs to be paid to the cleaning of the rooms, and towels need to be dry.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Joe W, Thank you for posting. It's great to hear that you had taken the time to enjoy our full cooked-to-order breakfast while you were hear. I also appreciate you taking the time to comment about the cleaning team. We are constantly mentoring this area and making improvements as well. More 

Montgomery, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel was very nice and comfortable. The breakfast was great, especially the cook to order omelets. The chefs were great. Safe area . My grandson enjoyed the indoor pool. My room was not ready but the desk clerk allowed me to choose a room on the side of the hotel that I preferred.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Felecia O, Cooked to order breakfast, two-room suite, time at the pool... it sounds like you are a fan of the Embassy Suites Jacksonville Baymeadows. Thanks for staying with us and thank you for taking the time to post your comments about your stay. More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service and recommendation on food close by for dinner. Front desk help was excellent. Great friendly service to us and to those who were in front of us. Quiet peaceful sleep even though there were two big events in the hotel at the same time we were. Parking was at a premium. Great location for us.

Review collected in partnership with Embassy Suites Hotels

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Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Thanks for the comments Evia W, We pride ourselves on having a team that is caring, gracious and engaging. It's great to hear that you experienced that while you were here. We hope to see you back soon. More 

columbus, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Under staff for the event and remolding at the same time inside and out. Parking was terrible. Had only one cook preparing made to order breakfast order. Long lines to eat and slow replacing food at the buffet stand.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Duwane G, Thanks for posting. Since your departure, we have removed a lot of the storage boxes in the parking lot and are now only weeks away from finishing the outside of the building. We hope to see you back soon. More 

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Renovations have been going on since at least 2014. This visit revealed an awesome change to the interior of the building and in the awesome guest rooms. Exterior renovations where still in progress. Looking forward to our next visit as everything should be completed at that time.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear JamesCJacksonJr, Thanks for the comments. We are very excited about being in the final stages of our renovations. We are planning on finishing the outside of the hotel within the next three weeks. Thanks again and we will see you back soon. More 

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