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All 131 Jacksonville hotels

Embassy Suites Hotel Jacksonville - Baymeadows

3.5 of 5 Hotel   |   9300 Baymeadows Rd, Jacksonville, FL 32256
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Ranked #87 of 131 hotels in Jacksonville
A recent review
4 of 5 stars reviewed 5 days ago
Ray C Melbourne
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540 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
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English first
Melbourne
1 review
4 of 5 stars Reviewed 5 days ago NEW

We were up in Jacksonville for a soccer tournament and stayed at Embassy. The staff were fantastic. The hotel is under renovations but it did not hinder or affect the stay. I did not know about the complimentary happy hour (2 actually) which was perfect after the games. Breakfast was great too, the chef manning the grill made awesome omelets... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Ray C. Thank you for taking time to post your comments about the hotel and about the staff as well. We enjoyed having the teams here. We hope that you will have a chance to visit us again soon. More

Richmond, Va.
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Beds were comfortable, room was fine and quiet, breakfast was one of the best I've had at a hotel where breakfast is included. So for what you need for a night on the road, the Embassy Suites was good. Here are the issues: 1. The hotel is undergoing a major renovation. We didn't know ahead of time; it was a... More

Was this review helpful? Yes 1
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear rrsrichmond, Thank you for taking the time to write about your past stay. We are very excited about the renovations that are taking place. Each of the 277 suites will be completely remodeled (including the towel rods). We hope that you have a chance to visit again and experience the same great customer service along with our new product. More

Mitchell, Indiana
Senior Contributor
33 reviews 33 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is getting a fresh up. Room was nice and the bed comfortable. Breakfast was good and the evening social hour was nice and well attended. People were helpful. I would stay there again. Two thumbs up.

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Jim R, Thank you for the two thumbs up! We look forward to seeing you again soon. More

St. Petersburg, Florida
Top Contributor
89 reviews 89 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

In past 4.5 years traveling a minimum of 4 times a year to Jacksonville, I have stayed numerous times at this establishment. I used to rate it as my favorite and all 10's, but after my stay last week, I need to let viewers know it is going downhill. Shower curtain barely connected (photos), paint bubbling on shower ceiling with... More

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Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Sue M, Thank you for taking time to write. I want to apologize for the issues that you had during your past stay with us. We have a dedicated staff here that is determined to make each guest’s stay a 10. I want to thank you for your loyalty and we look forward to seeing you again soon. More

Brunswick, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this location before so we knew something about the hotel. Yes, it is an older hotel, but our room was clean and adequate for our one night visit. The managers reception is different as the drinks are in the kitchen area not a bar, but the bartender was very pleasant. The hotel is undergoing remodeling at... More

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Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Gayle H, Thank you for your post. It’s great to hear that you were able to visit us again. I also want to thank you for the nice comments about the hotel and the staff. It was truly our pleasure to have you as our guest and we look forward to seeing you back soon. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Upon on arrival desk staff not friendly, room that I was placed in was bug infested that was the 1st room then I was moved a 2nd time and that room had an awful smell. I felt that the staff is overwhelm with the whole renovations and things are being drop by the waste side.

Was this review helpful? Yes 1
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Thank you for taking the time to write. I apologize that you did not have a pleasant stay. We typically receive many compliments about our team but it seems we failed during your visit. I do hope that you will consider staying with us again to experience the great customer service that so many of our guests look forward to. More

Alpharetta, Georgia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

But like I say about every Embassy Suites, the same things each time I stay at any one of them. Once again, being a Diamond member did not matter. We got stuck in the smaller, side hotel not the main one with the atrium. The rooms were fine, nothing to get excited about. Always love the extra room at an... More

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Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Sorrels13, Thank you for your comments. As an HHonors member, you can get credit for up to two rooms as long as both the rooms are under your name. Please feel free to contact me if you did not get the points for the second room or if you have any other questions. steven.qualls@hilton.com. More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to better Embassy Suites, but it's apparent that they are in the process of updating this one. The rooms were OK and the breakfast was as expected at an Embassy Suites. The staff was wonderful and extremely helpful. If ever back in Jacksonville, this is where I would stay.

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear DHJ730, Thank you for your kind comments. It is great to hear that you enjoyed your stay and had a good time with the team as well. We certainly hope that you have a chance to visit us again soon. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The room was beautiful but it could be better. Clean the sofa chairs. Replace the facets if they can't get rid of the yucky green stuff on them and if your going to use plastic shower liners you have to throw them away after a month and get new ones because of the soap scum they accumulate.

Was this review helpful? Yes
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Nina757, Thank you for your comments regarding your past stay with us. We are in the process of a major renovation of the building. We are changing all of the furniture as well as the fixtures in the suite. We hope you have a chance to visit us again soon to see the exciting changes. More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So much very wrong with this hotel . Checked in and had to move rooms 3 times at 1am . Each room had something wrong with it , from bad to worse . From leaking sinks, wet floor,extremely noisy a/c , bad odors, baby size pillows etc etc..... I've stayed manyyyyyyy times at Embassy Suites in different states and this... More

Was this review helpful? Yes 2
Steven Q, General Manager at Embassy Suites Hotel Jacksonville - Baymeadows, responded to this review

Dear Gonoyo9999, Thank you for taking time to post your comments. I want to apologize that you did not know about the construction. There is a banner running across the top of the reservation page explaining what construction is happening in the hotel. We don’t like surprises so we try to give our guests as much information up front that... More

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Additional Information about Embassy Suites Hotel Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Jacksonville - Baymeadows 3.5*
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Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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