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Embassy Suites Hotel Jacksonville - Baymeadows

3.5 of 5 9300 Baymeadows Rd, Jacksonville, FL 32256
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Embassy Suites Hotel Jacksonville - Baymeadows
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Embassy Suites Hotel Jacksonville - Baymeadows
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608 reviews from our community

Traveler rating
    101
    137
    120
    133
    117
See reviews for
220
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Jacksonville, United States
1 review
1 of 5 stars Reviewed yesterday NEW

This was the worst experience I ever dealt with at an Embassy Suites. I felt like my guest and I were in a maze having to follow signs and we had to walk like a marathon to get to our car. The dust cause my allergies to act up. The heating and cooling did not work properly. When I came... More 

Review collected in partnership with Embassy Suites Hotels

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Bellevue, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our family reserved an 8 night stay over Thanksgiving. We noticed what looked liked major construction on our arrival. The receptionist never mentioned the extent of the mess. We immediately changed rooms on arrival due to our room smelling like cigarettes. The next room was beautiful and very comfortable. The central lobby looked like a bomb or earthquake had just... More 

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Sewanee, Tennessee
Top Contributor
148 reviews 148 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Unless you absolutely must stay here, don't do it - until the renovations are over. The folks at the desk and breakfast area are wonderful, but that cannot make up for a major renovation. The hotel is a construction zone more than a hotel. There were three earth movers in the atrium. The hotel is a series of mazes where... More 

Was this review helpful? Yes 2
Marietta, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

It would have been nice if I had known the hotel was under construction. I did not find out until I arrived and between the dust and workers everywhere , it was not the kind of service I expected from Embassy Suites.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I just stayed at this location 12-11 thru 12-13. Do not stay here! The renovation is a total gut, they should not expect guests to stay there while this hammering, dust & mess is there. The morning breakfast staff is rude, especially their ticket Warden. I would not recommend anyone to stay here until they complete this renovation.

Was this review helpful? Yes 2
Ottawa, Ontario
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Broken windows, unsafe public areas, dust and poor air quality - I am sure this hotel will be nice when renovated, but it needs to shut down and complete the renovation. As it stands now, it is dirty, unsafe and I am shocked that they are still accepting guests. The door to my suite did not close properly - reported... More 

Was this review helpful? Yes 1
Sequim, Washington, United States
Top Contributor
120 reviews 120 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is being totally gutted! We understand that this remodel was very necessary. The staff was very upbeat, even as we overheard them deal with a customer unhappy because she was given a room that had yet to be renovated. The new look in the completed areas is very nice. We stayed in a new room. The Manager's Reception... More 

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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This place is awful - I made the mistake of booking it with one of those deals where you got a lower rate of you could not cancel. First is the construction - which when they told me ended at 6:00 pm was no big deal - we are out visiting. But then the place is a run down the... More 

Was this review helpful? Yes 1
montague, CA
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were told when booking that a little construction was going on. This was a major renovation happening. We were also told the hot tub would be operational at that time and it was not. The pool looked murky so decided to pass that up. We were given an executive suite room on the backside of the building which helped... More 

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Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

I can't wait to see this property completely renovated. I stayed there a few nights over Thanksgiving and was very pleased with their customer service! The attendants at the desk were always very helpful and courteous. The restaurant staff served a great meal and were friendly. Their service really impressed me and I left thinking the building will come together;... More 

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Additional Information about Embassy Suites Hotel Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Jacksonville - Baymeadows 3.5*
Number of rooms: 277
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Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites

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