HELLO I STAYED AT THE EBASSY SUITES ON BAYMEADOWS THIS WEEKEND AND THE CUSTOMER SERVICE FROM THE FRONT DESK TO THE HOUSKEEPERS AND THE WORKERS AT THE BREAKFAST BUFFET WAS WAY BELOW STANDARDS!! I WAS TALKED INTO STAYING AT EBASSY SUITES BY FAMILY MEMBERS IN JACKSONVILLE , I WORK FOR STARWOODS (SHERATON ATLANTA) AND WE GREAT EVERY GUESST (WITH A... More

The rooms are old and I'm not sure they are clean. Towels weren't white and had stains, paint was peeling on doors. Not up to normal Embassy Suites standards, closer to motel standards.

First, this is a "mature" property. I hate to use the word old. It has had it's fair share of renovations but it still has many signs of wear and tear. It has popcorn ceilings, older furniture, and A/C units & elevators that may go slow or make some noise. It is an almost perfect match to two other Florida... More

We got a suite for my daughter and her friends to enjoy the room, swim and have a girls' weekend for her birthday. The living room of the suite has this HUGE desk taking up half the room-the bedroom had much more room. The pool was COLD, but a nice size and well taken care of. The hotel is nice... More

Although I have stayed here multiple times over the last few years, this is my first review of the property. I will agree with some of the reviews, in that the hotel is older and in need of updating, they finally got plasma TVs and HD programming as of my last visit early April 2012. The rooms and decor are... More

Three of us were in Jacksonville for the UNF Relay for Life on April 13, 2012 and needed a place nearby for one night. The hotel was a good choice for us since the room had a sofa bed available for the third guest. We needed a feather free room and had called about that. When we arrived the room... More

This is the second time we stayed here. The first time was 4 years ago. It was fine so we decided to stay here again. Big mistake, this place has gone down hill. Stayed one night and checked out. Had to change rooms 3 times before we found one we would even stay in. Carpets in all rooms were dirty.... More

You're better off at a Motel6. Complete dump. Pathetic this place is an Embassy Suites. This hotel is hurting the brand. Stay away. Any good reviews are probably coming from folks who are Super 8 customers. Obviously compared to that this is a 5 star resort. Frequent travelers will be miserable.

Stayed here recently (early April 2012) and I was not impressed by this "so-called" Hilton property. Check in was quick. Many undesirables hanging around the entryway, the lobby and were hanging around the parking lot with their cell phones. I found that the entire place had an "old" smell to it. The rooms were a nice size, but were in... More