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Radisson Jacksonville Butler Boulevard

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4700 Salisbury Rd, Jacksonville, FL 32256 (Formerly Southpoint Hotel)
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1 room 1 adult
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Radisson Jacksonville Butler Boulevard
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Jacksonville Butler Boulevard
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1 review
5 of 5 stars Reviewed December 19, 2015 via mobile

We make trips often to Jacksonville to visit our son in college and this is the best hotel we have EVER stayed in that won't break the bank. The place is clean, the beds are comfortable, and the staff is polite and helpful. Will make it our "place to stay" from now on! Thx

Helpful?
Thank Ron M
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Ron, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz More 

Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 18, 2015

I am a business traveler. My expectations are basic: Clean room, functioning shower, and basic coffee maker. The room was unclean with gum on the floor. My shower did NOT have a liner, and my coffeemaker spewed hot coffee on me and floor! Oh, and they were testing fire alarms that morning! I tried to get in touch with Radisson... More 

Helpful?
Thank MoYou
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. At your service, Alex Fawaz More 

Wantage, New Jersey
1 review
5 of 5 stars Reviewed December 13, 2015 via mobile

Excellent price and service! From check in to check out Val & Pam were right there for us. We travel quite often for business and were extremely impressed. Room service, restaurant and bar were all really good as well. Definitely will be staying there again next time we are in town.

Helpful?
Thank Allison S
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Allison, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed December 12, 2015

Fantastic customer service, clean very comfortable rooms with all necessary amenities Wonderful people at front desk. Great restaurant and bar manned by competent servers Very well situated close to my office there

Helpful?
Thank Luis D
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Luis, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely Alex Fawaz More 

1 review
4 of 5 stars Reviewed December 12, 2015 via mobile

Excellent customer service by the lovely ladies Valerie, Pam, & the other young lady. Room service was great, Room has the materials you need. The bed wasn't as comfortable but, the personable service would make me return

Helpful?
Thank Disyaboidoe28
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Disyaboidoe, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We are sorry that the bed was not comfortable. We look forward to your next stay. We appreciate your business. Sincerely Alex Fawaz More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 12, 2015

This hotel is great! The rooms are nicely decorated, the beds are comfortable (my room had a Comfort Number bed), the service is friendly, and the food at the restaurant (while not gourmet) is made to order and tasty. The hotel is located about two minutes off of I-95. This was my second stay, and both times, the experience has... More 

Helpful?
Thank Howard C
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Howard, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz More 

Massillon, Ohio
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 11, 2015

Very convenient for my business meetings. Extremely friendly staff in all departments. Clean, comfortable room. Free wi-fi. Breakfast was just above average. Didn't have dinner there. Would definitely return.

Helpful?
Thank Normandie1936
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Normandie, Thank you for your feedback. We are thrilled to see that the service you received from our staff was a great one. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We look forward to welcome you back in the furture. At your service, Alex Fawaz More 

Overland Park, Kansas
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 20, 2015

The whole premise of a hotel is to provide a comfortable, clean, and safe place for a traveler to sleep. It is why I cannot rate this hotel any higher. Why on earth would you choose such a polarizing bed style, The Sleep Number bed? It is absolutely awful. Feels like you are sleeping on a blow up mattress that... More 

Helpful?
Thank mjrek11
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear mjrek11, We are sorry to hear your stay was not as restful as it could have been due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to share your feedback and we hope for another opportunity to exceed your expectations on a future. At your service,... More 

Jackson, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 17, 2015

Originally, our stay was for pleasure...seeing the grandkids/nephews. Our stay took a tragic turn when my father suffered a stroke at the hotel two days into our vacation. Suddenly, our stay had to be lengthened and stress levels were maxed out. While the hotel, itself, could use a little bit of brushing up on the cleanliness (mostly referring to the... More 

Helpful?
Thank Piscean2011
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your feedback. We take pride in delivering “Yes I Can!” service with every stay, and we are delighted to read that your experience met this level of service. We value your feedback and are continually working to improve our services. We look forward to welcoming you back very soon. At your service,... More 

Orlando, Florida
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 8, 2015

We stay at the Radisson in Jacksonville one Saturday every month. The room is ALWAYS clean, comfortable and cozy. The front desk staff is so welcoming it is almost like family. They will go above and beyond to make sure your every need is met. I had trouble learning how to use the remote for the Sleep Number bed. The... More 

Helpful?
Thank Beverly H
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Dear Beverely, Thank you for your kind words and recommendations. We are so happy to hear that we offered you a great stay. We are delighted that you enjoyed everything from the spacious accommodations, to our beautiful facility, premier location and 5-star service. I appreciate you sharing your experience with others and hope it’s not too long before you visit... More 

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