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Radisson Jacksonville Butler Boulevard

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4700 Salisbury Rd, Jacksonville, FL 32256 (Formerly Southpoint Hotel)
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1 room 1 guest
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Radisson Jacksonville Butler Boulevard
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349 Reviews from our TripAdvisor Community

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Traveler rating
    136
    108
    54
    28
    23
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114
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (349)
  • Mar-May only
    (112)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (65)
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Chicago, Illinois
1 review
1 of 5 stars Reviewed 4 days ago NEW

To detail the amount of problems and rude staff, including management, I encountered while staying at this hotel would amount to several pages. I stayed for 5 nights and on night 2 it was so bad I began looking into moving hotels. The only reason I stayed was due to other colleagues in the hotel. There were several problems with... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

It is with great regret and concern that we received your letter today detailing the mishaps that you experienced with our service and the hotel. I would like to apologize on behalf of the entire hotel staff. We understand your disappointment and the inconvenience this must have caused you. There is no question that the service and the quality did... More 

Alpharetta, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Radisson was clean and well maintained. Helpful and courteous staff. Check in process was rapid and efficient Location was very convenient. Room was spacious Lobby was well appointed and upscale for price.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. At your service, Alex Fawaz More 

Beaufort, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed just one night on a road trip. I had booked a king since that was all that was available online. But the wonderful lady at the desk who noticed I had 2 children checked without me asking and changed us to a 2q room. Service was excellent and the room was very clean and updated. For the price... More 

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

I'm thrilled that we offered you such a memorable experience. We take great pride in delivering 5-star service to our guests and our team will be delighted to know that their genuine care and hospitality is appreciated. I'm happy that you enjoyed the well-appointed accommodations and found our central location to be well-suited to your needs. Thank you so much... More 

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Hotel & grounds (10)
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