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Radisson Jacksonville Butler Boulevard

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4700 Salisbury Rd, Jacksonville, FL 32256 (Formerly Southpoint Hotel)
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Radisson Jacksonville Butler Boulevard
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Radisson Jacksonville Butler Boulevard
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309 reviews from our community

Traveler rating
    117
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    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Jupiter, Florida, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

So obviously the Location Location Location gave it away; it's the best part of the hotel IMO. I felt safe traveling alone and it's a better bargain than the Marriott next door. That being said it is a Radisson and even though I'm a member (with status) of Club Carlson this hotel doesn't offer any perks. The front desk staff... More 

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Bluffton, Sc
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Fabulous location off Butler Blvd in JAX - right off Rtes. 95/202 - about 20 mins+ to JAX Beach and the Players golf tournament in Ponte Vedra. Great modern lobby. Nice little bar w/ nice bartender. Swimming pool looked great, but didn't use or sit out. Breakfast was not good (we are well traveled). Both sleep number beds were absolutely... More 

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Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We are sorry to hear your stay was not as restful as it could have been due to the comfort of your bed. We are sorry that the breakfast did not meet your expectations. We know a good night’s rest and a good breakfast is very important. Thank you for taking the time to share your feedback and we hope... More 

Tallahassee, Florida
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First issue was the hotel gave away our block of rooms because apparently they were not careful with their booking. When I tried to check in there was no record of me. I had a letter from the organization giving all the information. Unfortunately the letter did not have a confirmation number. After a series of phone calls the hotel... More 

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Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We’re sorry to hear about your disappointment in your reservations. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to contact us before you arrive, so that we may discuss your accommodations in detail. At your service, Alex Fawaz More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Bathroom was dirty and smells. The bathtub was clog and the toilet wasn't flushing all. The sleep number bed never worked. They advertise a bubbling hot jacuzzi and a heated pool. The jacuzzi is not there anymore cover with dirt and plants (garden?) The pool was ridiculously cold. Only a one little soap and 3 towels for a family of... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate your business. Sincerely, Alex Fawaz More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was home-base for a recent business trip. The room itself was clean and well-maintained, with newer decor and a spotless bathroom. Three demerits: 1. TV station choices were unacceptably limited. 2. The Sleep Number bed was excruciatingly uncomfortable because the remote control was inoperable - stuck on a not-very-comfy number. I have a wonderful Sleep Number bed at... More 

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the bed, the TV channels, and the safe during your stay with us. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate your business. Sincerely, Alex Fawaz More 

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