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Radisson Jacksonville Butler Boulevard

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4700 Salisbury Rd, Jacksonville, FL 32256 (Formerly Southpoint Hotel)
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Radisson Jacksonville Butler Boulevard
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Radisson Jacksonville Butler Boulevard
Review This Hotel

275 reviews from our community

Traveler rating
    101
    93
    42
    23
    16
See reviews for
71
41
30
89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (71)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Okay. So we book a room for 2 adults and 3 kids a month in advance. On the road we call and make sure the hotel knows we're going to arrive late in the night, 1:00 am after 12 hours of driving. Hotel says no problem we have your reservation right here and it's confirmed. So we're cool right, wrong!... More 

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Savannah, GA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The room was not cleaned well. There was an empty soda bottle on the floor next to the bed. The ac was very loud when it cycled on & off, which woke you up everytime. The sleep number beds were really uncomfortable/did not work properly. The lobby was nice & the employees in the restaurant were very nice & helpful.... More 

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Aiken, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

During our stay we had an excellent check-in with Travis. He was friendly, helpful and prompt. When our room's AC went out he worked FAST to make sure maintenance (Leonard who was also fantastic and VERY helpful) came right away to check it out and when it couldn't be fixed quickly, he moved us only two rooms over so there... More 

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the condition of the breakfast during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate your business. Sincerely, Alex Fawaz More 

Mont Vernon, New Hampshire
Top Contributor
51 reviews 51 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel via a blind website that offered a reasonable rate. I didn't know that the march Madness tournament was in town that weekend which kept the prices higher than expected. While Radisson is not usually my hotel of choice, having stayed here and at the very nice Radisson in Flagstaff, Az, I may have to reconsider this.... More 

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. We appreciate your business. Sincerely, Alex Fawaz More 

Mount Vernon, Ohio
Top Contributor
112 reviews 112 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our reservation for four two queen beds was set up well in advance through Expedia by one of our eight NCAA Basketball group. Not only did he set it up well in advance, he called the prior Saturday to insure the reservations were correct. He did not call Expedia. He did not call the 800 number for the Radisson. He... More 

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the room type at check in. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate your business. Sincerely, Alex Fawaz More 

Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

We booked this hotel to stop in as we drove to a vacation in Daytona Beach. We knew we would be coming in really late after driving all day and wanted somewhere comfortable for the whole family to get some good rest. We have two young children and quietly carried them up to the room. When we got there, instead... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate your business. Sincerely, Alex Fawaz More 

Monrovia, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

On business trip. Sleep number beds didn't work real well. Was like sleeping on a roller coaster. No free breakfast, which is really shocking. Guess you have to stay in a lower star rated hotel to get that perk. Rooms are in need of a sprucing up.

Review collected in partnership with HP IE bookmark

Was this review helpful? Yes
Alex F, General Manager at Radisson Jacksonville Butler Boulevard, responded to this review

We apologize you were not satisfied with the condition of the bed and breakfast during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate your business. Sincerely, Alex Fawaz More 

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