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Courtyard Jacksonville Mayo Clinic/Beaches

3.0 of 5 14390 Mayo Boulevard, Jacksonville, FL 32224
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Courtyard Jacksonville Mayo Clinic/Beaches
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Courtyard Jacksonville Mayo Clinic/Beaches
Courtyard Jacksonville Mayo Clinic/Beaches
Courtyard Jacksonville Mayo Clinic/Beaches
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121 reviews from our community

Traveler rating
    48
    32
    24
    8
    9
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37
25
16
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Jacksonville Mayo Clinic/Beaches
See the most recent reviews
Niceville, Florida
Top Contributor
107 reviews 107 reviews
15 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed July 30, 2013

We picked this hotel because of having an appointment at the Mayo Clinic. But I would gladly stay there again. It is a beautiful hotel with a contemporary New York flair. Check in was very fast and no hassles. The room was gorgeous with rotating flat screen, double desk and lots of table tops so luggage or personal items never... More 

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great review. I am glad you enjoyed the amenities that we have to offer and the Bistro. Let's hope the next time you visit it will not be raining so you can enjoy the pool. More 

Davie, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2013

To begin, I will clarify that I do work for a hotel in South Florida. Please read my review with that in mind, its human nature to compare and criticize unintentionally when you possess something similar. Anyway, I was highly disappointed with my overall experience during my two night stay! Upon arrival, I walked through the front entrance, as we... More 

Was this review helpful? Yes 2
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry about all if the issues you faced while staying at the hotel. You should have been greeted with a warm Courtyard greeting instead of “checking In” and they should have asked you if they could pick up the phone instead of just interrupting you. I have shared your comments with the Front Desk staff and have... More 

Brookhaven, Pennsylvania
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2013

Pool was filthy! Black slime between water line and top of pool. Vomit smell next to bed by wall..there is no way that housekeeping could've missed it!!!! Was only given a free breakfast..no offer of reduced or free night stay!!!!

Was this review helpful? Yes 2
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

We are very sorry for the issues that you experienced. As you can tell by the other reviews, these issues do not normally occur at the hotel. As we explained when you contacted Marriott Customer Service we addressed and solved the issues as soon as they were brought to our attentions. Our goal is to fix any issues our guests... More 

Marietta, Georgia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 31, 2013

This hotel is very close to the Mayo Clinic, we literally walked to our appointment which we found extremely convenient. The hotel is clean and comfortable, food accessible at all times with a varied selection for breakfast, lunch and dinner. The outdoor pool area is nice and there is a sitting area outside with comfortable chairs if you don't want... More 

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Boynton Beach, Florida
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 21, 2013

This hotel is a great place to stay if you going to Mayo Clinic. The hotel is on the grounds of the Clinic complex, the Clinic is within easy walking distance, and the hotel offers a shuttle for those can't walk it. The staff is friendly and the food was fine. My room seemed a little dated, but was comfortable... More 

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I wanted to thank you for the great review and comments about the hotel. Not only is “this a great place to stay if you are going to Mayo Clinic” it’s a great hotel to stay at if you are traveling on vacation. We are only 4 miles from several of Jacksonville’s famed beaches and centrally locate too many things... More 

Douglas, Georgia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 18, 2013

Due to a serious illness in our family, we found ourselves in need of a good room that was affordable. We found both at the Courtyard Marriott across from the Mayo Clinic. What we received in addition to a good value and great place to rest and restore ourselves was kindness and compassion. The Customer service we received was second... More 

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great comments. I have shared your review with the hotel staff and they were very appreciative that you took the time to write this review. We hope your family member is doing better!!! More 

Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2013 via mobile

We were here for my wife's surgery so it was a stressful situation. The proximity to Mayo was an obvious plus but our experience was much more than just that. The room was very nice of course, in keeping with the Courtyard brand. The staff was exceptional helping me deal with meals at odd hours, transportation back and forth to... More 

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Hendersonville, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 18, 2013

We stayed for one Saturday night on a trip home from Florida; we booked through Priceline and rec'd a good rate. Our expectation was to simply crash after a long drive before embarking on another long drive the next day. The room, the facilities, the loveliness of the courtyard, and the check-in all exceeded any expectations we had. It turned... More 

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Boothbay, Maine
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 10, 2013

I stayed at this hotel to attend a conference on the Mayo Clinic Campus. The hotel is an easy and pleasant walk away from the Clinic facilities and is definitely geared to providing lodging for patients and their families, and offers a free shuttle to the Clinic for those who cannot walk, However, this hotel is really a hidden treasure... More 

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great review of the hotel and all of the information you shared about your stay and the surrounding area. Your comments will assist other travelers who are coming to stay. More 

Kokomo, Indiana
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2013

My wife had surgery at Mayo, it was soooo convenient. Our room was clean and well organised. Check in was fast. We have stayed at other places while at Mayo and this is by far the place to stay. Weekend rate was very good.

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate the great comments about the hotel. I am glad you enjoyed your stay. More 

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Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard

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