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All 131 Jacksonville hotels

Courtyard Jacksonville Mayo Clinic/Beaches

3.0 of 5 Hotel   |   14390 Mayo Boulevard, Jacksonville, FL 32224
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Ranked #67 of 131 hotels in Jacksonville
A recent review
3 of 5 stars Reviewed January 30, 2014
PatriciaJohn Kitty Hawk, North Carolina
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87 people have reviewed this hotel

Traveler rating
    30
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    19
    7
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Jacksonville Mayo Clinic/Beaches
See the most recent reviews
Kitty Hawk, North Carolina
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 30, 2014

We are loyal Marriott guests. Considering the proximity to a hospital, we were disappointed with housekeeping. Sink had no sparkle, looked as though someone had wiped it down but didn't use any cleaning fluids. The toilet water line was visible with a grey ring - a little cleaning liquid would quickly eliminate that. On the positive side, the beds were... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to share your experience. I am very sorry for the issues you encountered while staying at the hotel. I wish we could find a cleaning product that could get the ring out of the toilet. We have tried every product that we can and have even had a representative from the chemical company come... More

Orlando, FL
Top Contributor
70 reviews 70 reviews
50 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 14, 2014

I don’t know what hotel some of these people were reviewing. I was actually afraid to stay here at first based on some reviews but I thought I would take a chance because it was convenient to my treatment at Mayo Clinic and I am so glad I did! This hotel is clean, modern, well appointed (and I am picky).... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I wanted to thank you for such a great and detailed review. I am glad that you were able to enjoy the wonderful services the hotel has to offer along with the great customer service of the staff. More

Saint Simons Island, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 2, 2013

The rooms a noticeable smaller than any Marriot Courtyard we have ever stayed in. My biggest objection is that this property is located on the Mayo Campus catering to patience and families of the clinic and therefore should understand the needs of the families and patients. No one is there to be "close to the beach." There is not a... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry that your stay at the Courtyard was uncomfortable. We do everything we can to provide great service and a comfortable setting to all of our guests, whether they are here for Mayo Clinic or any other reason. We have a large variety of room types to accommodate all of the needs of our guests. Some of... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2013

The room was clean, although there was no tub. We traveled with our kids so I wish I had known that. The grounds of the hotel looked very nice! There was a restaurant on site and room service. The internet was fast and reliable. The hotel was located close to lots of restaurants which was nice. The staff wasn't overly... More

Was this review helpful? Yes 1
Manteo, NC
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2013

I haven't stayed in a hotel this bad in many years. The price was outrageous, over $200/night with taxes. Clearly, the hotel is taking advantage of people requiring close access to the Mayo Clinic. The rooms are spartan and look like they haven't been refurbished in decades. The A/C drowned out the TV volume. My room was never cleaned. The... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry you had such a bad experience at the hotel. I can assure you that this is not typical for a stay at our property. The Courtyard Mayo Clinic is not the most expensive hotel in the market and we are not the cheapest either. We feel we are fairly priced for the location, amenities and services... More

Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

This is a beautiful, quiet hotel. Even with children staying for a soccer event, it was very quiet. The staff are amazing and it is across the street from the Mayo Clinic, which has walking trails and wildlife to see. We had 4 little mallards that came to greet us every time we came over and what looked like a... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great review. I am glad you enjoyed your stay. Hope to see you again!!!! More

Massachusettes
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2013

This was a very clean hotel next to the Mayo Clinic. Nice outdoor pool and pool area but closed at 10pm and we wanted to take a night dip and just sit by the pool. A little disappointed in that but very comfortable beds and we were super close to Jacksonville Beach and Ponte Vedra. Will stay there again. The... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate the great review. I am sorry that you could not enjoy the pool after 10 pm. Due to the location of the pool, even the smallest noise can bother other guests when they are trying to sleep. So we have to close it at that time. We do keep the spa open until 11 pm. I hope when... More

tampa
Contributor
18 reviews 18 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 23, 2013

This was our first time and we are going to make this our hotel whenever we are in Jacksonville while my children are at UNF. Very clean. Rooms have been redone. Staff very friendly and just minutes from UNF. The a/c is great. I love a cold room and the temperature stays very cold. Also close to Target,, Home Depot... More

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Niceville, Florida
Top Contributor
78 reviews 78 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed July 30, 2013

We picked this hotel because of having an appointment at the Mayo Clinic. But I would gladly stay there again. It is a beautiful hotel with a contemporary New York flair. Check in was very fast and no hassles. The room was gorgeous with rotating flat screen, double desk and lots of table tops so luggage or personal items never... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great review. I am glad you enjoyed the amenities that we have to offer and the Bistro. Let's hope the next time you visit it will not be raining so you can enjoy the pool. More

Davie, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 19, 2013

To begin, I will clarify that I do work for a hotel in South Florida. Please read my review with that in mind, its human nature to compare and criticize unintentionally when you possess something similar. Anyway, I was highly disappointed with my overall experience during my two night stay! Upon arrival, I walked through the front entrance, as we... More

Was this review helpful? Yes 1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry about all if the issues you faced while staying at the hotel. You should have been greeted with a warm Courtyard greeting instead of “checking In” and they should have asked you if they could pick up the phone instead of just interrupting you. I have shared your comments with the Front Desk staff and have... More

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Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Courtyard Jacksonville Mayo Clinic/Beaches Hotel
Courtyard Jacksonville
Courtyard Jacksonville Mayo Clinic
Jacksonville Marriott
Jacksonville Courtyard
Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #67 of 131 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
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