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Courtyard Jacksonville Mayo Clinic/Beaches

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14390 Mayo Boulevard, Jacksonville, FL 32224
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1 room 1 guest
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Courtyard Jacksonville Mayo Clinic\/Beaches
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Jacksonville Mayo Clinic/Beaches
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Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 18, 2015

Nice Motel with good service. Slightly dated rooms when we last stayed there. Well maintained and very convenient to Mayo Clinic. If you have an early appointment or need multiple days at the Clinic, I recommend the Marriott. Pricey restaurant with so so food. Not much better than most included breakfasts at other Motels. Staff is helpful and friendly.

Was this review helpful? Yes
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Lou L, Thank You for sharing your comments on your recent stay at Courtyard Marriott Jacksonville Mayo Clinic. I am glad you found our staff's service helpful and friendly. I will be sure to share your comments with the team. I hope that you will stay with us again in the future. Thanks again and have a great day! More 

Riverdale
1 review
5 of 5 stars Reviewed May 12, 2015

I was greeted nicely upon entering the hotel. I requested a room with a microwave and was moved to a room that offered a microwave at no additional cost. Everyone was courteous and was very helpful. Everything was clean and the lobby offered nice breakfast options at a great price.

Review collected in partnership with this hotel

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am so pleased that you enjoyed your stay at the Courtyard Mayo Clinic. Our staff goes above and beyond to try to make your stay enjoyable and comfortable while at the hotel. I will share your comments with the entire staff. I am also pleased you enjoyed the selections at our restarurant The Bistro. I hope that when you... More 

Beverly Hills, Florida
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 6, 2015

I really liked the closeness to the Mayo Clinic. It was convenience to be directly across the street and I liked the fact that you could walk back and forth to the clinic for appointments and rest in between in your room. But was disappointed as I did think the rates were high, the rooms a bit outdated and not... More 

Was this review helpful? Yes
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Kathryn H, Thank you for commenting on your recent stay with us at the Courtyard Marriott Jacksonville Mayo Clinic/Beaches. We certainly value your business. I apologize the cleanliness levels of your room was not to our usual high standards and will be addressed with our housekeeping team. I hope that you will give us another opportunity to provide accomodations... More 

1 review
5 of 5 stars Reviewed April 30, 2015 via mobile

My husband and I stayed here Sunday through Friday while I had tests and procedures done at Mayo. Walking is temporarily difficult for me, so a wheelchair was a must (they are well-equipped here), and one of my favorite times of each day was grabbing my usual Starbucks soy latte downstairs while my husband strolled me over to the campus... More 

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

What a great review of the hotel. I will make sure to personally share your comments with Ann. She will be thrilled!!! There will be no need to ask for a Microwave going forward, we are currently installing them in every room. I am glad that we are "your home away from home" and that you will stay with us... More 

Orlando
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed April 25, 2015

This hotel is on the Mayo clinic campus and you cannot beat the location convenience if you are helping family or friends with a health issue. I was able to book two rooms for the night at 5pm same day without a reservation. The front desk staff were very pleasant and accommodating. There is a cafe in the lobby that... More 

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to review the hotel. I am glad that hotel staff was accomodating and able to take care of your needs. I also appreciate the great comments about the quality and selection of food in the Bistro. I am very sorry that you felt the rooms were dated. We completed a full hotel renovation in... More 

Mississauga, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 9, 2015

Having a family member at the Mayo Hospital is difficult, staying at a hotel on the grounds wonderful. You have two choices: a very expensive one or the Courtayard Marriott which is just overpriced. They have a great shuttle service to the hospital but that is overshadowed by rooms that ar showing their age. There is a slight dingy hue... More 

Was this review helpful? Yes
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. We apologize for falling short of your expectations and have addressed the issues you mentioned with the appropriate staff. We strive to create a memorable experience for every guest and hope you will give us the opportunity to provide your accommodations in the future. Thank... More 

Connecticut
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 28, 2015

Apparently this hotel is very active Sunday through Thursday for patients of the Mayo Clinic (is right on the ground of the clinic) but on Friday and Saturday nights, the prices are lower. Very nice place, as you would expect a Marriott to be, clean & comfortable. Very close to the beach (not walking distance but just a few miles... More 

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CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great review. The hotel is a great option for anyone going to Jacksonville Beach or any of the other beaches in the area. We are only 3 miles away and do have discounts available on most weekends. I hope that you will stay with us again when coming back to the beach. More 

Hattiesburg, Mississippi
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 28, 2015

My wife and I stayed here twice on recent annual visits for her check up at Mayo Clinic. This Courtyard is predicatably clean and comfortable like most every Courtyard. It is very easy walk to the clinic through lovely grounds. The location is convenient for off-campus dining or going to other J'ville attractions.

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to review the hotel. We are very convenient to the Mayo Clinic and we strive to make sure all guests have a comfortable and enjoyable stay. I hope that you will come stay with us again. More 

Orlando, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

We have been coming to this hotel every year and have always enjoyed our stay here. Rooms are clean and comfortable. Front desk always very helpful . They used to have complimentary coffee and tea in lobby but have discontinued this practice. Hotel doesn't have a complimentary breakfast.

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to fill out a review of your stay. We are very happy that you did enjoy the time you spent with us. I hope that if you come back to Jacksonville you will stay with us again. More 

Tolland, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed there for 2 days while a relative had surgery. Very convenient, you can walk to the Hospital. Clean rooms and nice staff. Many restaurants near by. They also have a bar and breakfast room. Would highly recommend it.

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for the great review!! I appreciate you taking the time to fill out a review. More 

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