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Courtyard Jacksonville Mayo Clinic/Beaches

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14390 Mayo Boulevard, Jacksonville, FL 32224
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Courtyard Jacksonville Mayo Clinic/Beaches
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Courtyard Jacksonville Mayo Clinic/Beaches
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

David Mason general manager has a great staff! I stayed on a Saturday night, and booked last minute. Chuck at the desk was very accommodating. Each employee I came across was smiling and courteous. So refreshing to have such a nice clean room, and outstanding service! Thanks for a great stay David!

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CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you Fogguy77 for the great comments. I do have a great staff that truly cares about taking care of every guest who comes through the door. I appreciate you taking the time to fill out a review. When you come to Jacksonville please stay with us again!!!! More 

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

The nice part of staying here is made/making it a great atmosphere during my difficult procedures at Mayo. This is putting it very bluntly as there isn't always pleasant times after procedures. I found Marriot close and convenient to the Mayo.

Review collected in partnership with this hotel

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am so happy that we were able to help y ou during a difficult time. The staff goes out of their way to make sure they deliver service to assist all guest. I appreciate you taking the time to review the hotel. If you have to come back I hope that you stay with us. More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel room was clean and functional. The actual hotel was definitely nothing to ooh and ahh over, but it was convenient to the main road. We were also able to check in early, which is always a positive.

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to write the review I am glad that you enjoyed your stay and found us convenient. I hope that you will stay with us again. More 

Atlanta, Georgia
Top Contributor
66 reviews 66 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chances are you're not staying at this particular Marriott Courtyard because you thought it was near the beach! Chances are you are a patient at the Mayo Clinic. Well, what a nice convenient place to stay for your visit. You can walk across the street to the clinic, or if you're not ambulatory there's a free shuttle. There's a restaurant... More 

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CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Chuck will definitely leave the light on for you!!!! I appreciate you taking the time to write such great things about the hotel. I am going to share your comments with the associates. I wanted to let you know that we do have guests who stay here due to the beach. We are conveniently located only 3 miles from Jacksonville... More 

Lynn Haven, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

Visiting for the weekend. The accommodations were super. Clean, crisp, and well-appointed. Nice relaxing colors complemented a very comfortable bed. The welcoming staff was pleasant, friendly, and focused on my needs and comfort. I had previously contacted them about some special accommodations room location-wise, and they did a sterling job of meeting those needs. On check-out they were very helpful... More 

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CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate the great review. I will make sure to share your comments with the entire staff. I hope that when you come back to Jacksonville you will stay with us again. More 

Senior Contributor
29 reviews 29 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2015

Nice Motel with good service. Slightly dated rooms when we last stayed there. Well maintained and very convenient to Mayo Clinic. If you have an early appointment or need multiple days at the Clinic, I recommend the Marriott. Pricey restaurant with so so food. Not much better than most included breakfasts at other Motels. Staff is helpful and friendly.

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CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Lou L, Thank You for sharing your comments on your recent stay at Courtyard Marriott Jacksonville Mayo Clinic. I am glad you found our staff's service helpful and friendly. I will be sure to share your comments with the team. I hope that you will stay with us again in the future. Thanks again and have a great day! More 

Riverdale
1 review
5 of 5 stars Reviewed May 12, 2015

I was greeted nicely upon entering the hotel. I requested a room with a microwave and was moved to a room that offered a microwave at no additional cost. Everyone was courteous and was very helpful. Everything was clean and the lobby offered nice breakfast options at a great price.

Review collected in partnership with this hotel

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am so pleased that you enjoyed your stay at the Courtyard Mayo Clinic. Our staff goes above and beyond to try to make your stay enjoyable and comfortable while at the hotel. I will share your comments with the entire staff. I am also pleased you enjoyed the selections at our restarurant The Bistro. I hope that when you... More 

Beverly Hills, Florida
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 6, 2015

I really liked the closeness to the Mayo Clinic. It was convenience to be directly across the street and I liked the fact that you could walk back and forth to the clinic for appointments and rest in between in your room. But was disappointed as I did think the rates were high, the rooms a bit outdated and not... More 

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CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Kathryn H, Thank you for commenting on your recent stay with us at the Courtyard Marriott Jacksonville Mayo Clinic/Beaches. We certainly value your business. I apologize the cleanliness levels of your room was not to our usual high standards and will be addressed with our housekeeping team. I hope that you will give us another opportunity to provide accomodations... More 

1 review
5 of 5 stars Reviewed April 30, 2015 via mobile

My husband and I stayed here Sunday through Friday while I had tests and procedures done at Mayo. Walking is temporarily difficult for me, so a wheelchair was a must (they are well-equipped here), and one of my favorite times of each day was grabbing my usual Starbucks soy latte downstairs while my husband strolled me over to the campus... More 

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CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

What a great review of the hotel. I will make sure to personally share your comments with Ann. She will be thrilled!!! There will be no need to ask for a Microwave going forward, we are currently installing them in every room. I am glad that we are "your home away from home" and that you will stay with us... More 

Orlando
Top Contributor
61 reviews 61 reviews
20 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed April 25, 2015

This hotel is on the Mayo clinic campus and you cannot beat the location convenience if you are helping family or friends with a health issue. I was able to book two rooms for the night at 5pm same day without a reservation. The front desk staff were very pleasant and accommodating. There is a cafe in the lobby that... More 

Was this review helpful? Yes
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to review the hotel. I am glad that hotel staff was accomodating and able to take care of your needs. I also appreciate the great comments about the quality and selection of food in the Bistro. I am very sorry that you felt the rooms were dated. We completed a full hotel renovation in... More 

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