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Quality Inn & Suites Baymeadows

2.5 of 5
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8333 Dix Ellis Trail, Jacksonville, FL 32256
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Quality Inn & Suites Baymeadows
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72 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Ovid, NY
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Staff was A-One, friendly, accommadating, approachable from there downhill, grounds poorly maintained-trash cigarette butts etc. my room-ac didn't work, self repaired but really needs work, microwave didn't work until plugged in, when plugged only response was beep beep beep, outlet in bathroom did not function, coffee maker didn't work-replaced, no clock radio, ice machine non-operative, no vending machines, breakfast good.... More 

Was this review helpful? Yes
Trisha D, Manager at Quality Inn & Suites Baymeadows, responded to this review

I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that we may always improve... More 

Baxley, Georgia, United States
1 review
4 of 5 stars Reviewed January 23, 2015

We were needing a place to stay as my brother is in the mayo Clinic. This is easy to get to from there and it was a nice stay. Staff was nice, room was clean and spacious. They had a nice cont. breakfast, loved the juice. We will be back in a few days

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

Pam, I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel.  I am glad to hear you had a great stay at our hotel!  As a management team, we strive for ultimate guest satisfaction, and count on guest feedback so we may improve on guest satisfaction.   ... More 

Senior Contributor
40 reviews 40 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed at this hotel and it was just ok. It had been freshly painted but it didn't coverup all the problems that this place had. Our room was fine as we only spent one night but I wouldn't want to spend anymore nights there. There were strange people walking around the property that didn't belong there and it gave... More 

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

I really appreciate your taking the time to share your honest experience with us. We work hard to make sure each of our guests have the best stay possible and have several more upgrades planned for the near future. I hope to see you again next time you are in town, so you can see the improvements we have made. More 

Cuthbert, Georgia
1 review
5 of 5 stars Reviewed December 29, 2014

was at a family wedding and were at the hotel for a whole weekend and was a pleasure to be there. Enjoyed the location in front of the pool and spacious rooms and bathrooms.Would highly recommend if in the area. The previous reviews were before they had a new management, and we found that out when we had the opportunity... More 

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

I really appreciate your taking the time to share your positive experience with us. We work hard to make sure each of our guests have the best stay possible. I hope to see you again next time you are in town!     More 

1 review
4 of 5 stars Reviewed December 29, 2014

The hotel is very nice for an older property. The rooms look like they have been recently renovated. The hotel is located in a quite are off the highway. The staff was friendly. Would stay here again if I travel to Jacksonville.

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel.  I am glad to hear you had a great stay at our hotel!  As a management team, we strive for ultimate guest satisfaction, and count on guest feedback so we may improve on guest satisfaction.    If... More 

North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

Newly renovated hotel with brand new furniture. Staff is very friendly, professional and knowledgeable. Great location. Very reasonable rates. The rooms are quiet and comfortable. New management has done a great job. Breakfast areas were clean and food was great.

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel.  I am glad to hear you enjoyed our renovated rooms!  As a management team, we strive for ultimate guest satisfaction, and I am glad our staff exceeded your expectations.  More 

Duncan, Oklahoma
1 review
4 of 5 stars Reviewed December 27, 2014

We stayed for the family wedding, rooms were very clean and comfortable. Staff was very friendly and knowledgeable. Breakfast was hot, fresh and enjoyable. Breakfast staff was also very attentive to our needs. Very pleasant stay and thank you for your hospitality.

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel.  I am glad to hear you had a great stay at our hotel!  As a management team, we strive for ultimate guest satisfaction, and count on guest feedback so we may improve on guest satisfaction.    If... More 

Frisco, Texas
2 reviews
4 of 5 stars Reviewed December 21, 2014

nice place to stay, away from freeway facing pool. Looks like just renovated. Nice beds and plenty of space on the vanity counter. We were there for a family wedding. Staff was great and very help with all our needs.

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

I really appreciate your taking the time to share your positive experience with us. We work hard to make sure each of our guests have the best stay possible. I hope to see you again next time you are in town!        More 

1 review
5 of 5 stars Reviewed December 20, 2014

we stayed at this hotel. the room was beautiful. we had no problems of any kind.the beds were very comfortable. the staff at this hotel had full knowledge and are very friendly. the breakfast was very good. the atmosphere at the hotel overall very clean and friendly

Was this review helpful? Yes
Trisha D, General Manager at Quality Inn & Suites Baymeadows, responded to this review

Sam, I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel.  I am glad to hear you had a great stay at our hotel!  As a management team, we strive for ultimate guest satisfaction, and count on guest feedback so we may improve on guest satisfaction.   ... More 

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

I stayed here for business so I wasn't in the room very often except to sleep, but I had no problems. The linens/blankets/comforter were all clean as well as the room itself. I didn't get any of the mildew smell that people complained of, so maybe this problem has been solved. In additon to the large rooms, the staff was... More 

Was this review helpful? Yes
Trisha D, Manager at Quality Inn & Suites Baymeadows, responded to this review

Cynthia, Thank you for your honest review! The hotel is almost done with the renovations. This has been a large project in which all rooms have gotten new closets, new paint, new carpet and the furniture just got delivered last week. I hope on your next visit to this area we will see you again. More 

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