We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

Hotel website
Hotel deals
8333 Dix Ellis Trail, Jacksonville, FL 32256
Special Offer
Choice Privileges Points
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn & Suites
View Map
Add Photo Write a Review

97 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
alexandria va
Level Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rating is partially actual condition plus potential because hotel is in remodeling program. Work being done results in clutter in places, work noise during day, eventually construction. BUT, remodeled rooms are comfortable, beds and pillows are new, big TVs, suite had 2 TV plus couch and arm chair, swimming pool and spa well taken care of. Staff is friendly and... More 

Helpful?
Thank ritch62
Woodhaven, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 12, 2015

Where do I start with a review for this nightmare of a motel? Perhaps with the nasty stains that are all over the carpets in the rooms, or the bathroom doors that won't close? Maybe with the gross and scary mystery stains that were all over the blankets covering the beds or the LEFTOVER , used soap in the tub?... More 

Helpful?
3 Thank 572deb
GeneralManager4321, Manager at Quality Inn & Suites, responded to this review

I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. I would like to sincerely apologize for the cleanliness issues you had during your stay. I am actively participating with our staff to ensure this does not happen again. We hope to see you again next time you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 5, 2015 via mobile

This has to be one of the worst hotels I ever stayed in. The room had a musty smell, blow dryer did not work, we only received 1 towel to share between me and the wife, and ac was so weak could not cool off the room. There was only 1 ice machine that worked in the whole hotel, the... More 

Helpful?
1 Thank chris m
GeneralManager4321, General Manager at Quality Inn & Suites, responded to this review

I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. I would like to sincerely apologize for the cleanliness issues you had during your stay and the issues with the staff. I am actively participating with our staff to ensure this does not happen again. We hope to... More 

Grand Rapids, Michigan
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed November 14, 2015 via mobile

This is for the Dix Street location. Nice hotel in the process of updating the rooms. Limited truck parking, got to get in early to set up to get out once lot gets full. Reasonably priced, only downside was the noise upstairs of my room. Water pressure was severely low, once I mentioned it to staff I was notified my... More 

Helpful?
Thank Herb C
GeneralManager4321, Manager at Quality Inn & Suites, responded to this review

I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys on a daily basis so that we may always improve on guest satisfaction. We appreciate the comments you have shared with us, so that... More 

Beaufort, South Carolina
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed November 9, 2015

I won this through Hotwire trying to find a deal on a two night stay. The front desk guy was not rude but neither was he welcoming in anyway. The room was pretty decent and clean but the bathroom was completely different and needed to be updated like the rest of the room. I will say they are updating the... More 

Helpful?
Thank Kayb8433
ManagerRMH, General Manager at Quality Inn & Suites, responded to this review

Thank you for your feedback of your recent stay with us. All feedback from our guests is very helpful as we continue to improve and update our property for our guests satisfaction. If your travels bring you back this way I hope you will try us again to see the improvements that we are making. More 

Guayama, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 8, 2015

I had an appointment in Mayo Clinic Hospital, I decided to book a room through Hotwire. Misfortune, Hotwire services choose Quality Inn and Suites. It was the most Terrible experience I ever had. The Hotel is very old and dirty. Rooms has a bad smell, mold and cigarette everywhere. Is not a smoke free property, it has a strong smell... More 

Helpful?
1 Thank fdjb
GeneralManager4321, General Manager at Quality Inn & Suites, responded to this review

I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. I would like to sincerely apologize for the cleanliness issues you had during your stay. I am actively participating with our staff to ensure this does not happen again. We hope to see you again next time you... More 

Panama City, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 27, 2015

The rooms were very nice,clean and newly renovated so everything was new. Breakfast was good. Staff was very friendly and knowledgable about the area and activities to do with a family. There were many restaurant options nearby as well and overall was a good location. We would definitely come back.

Helpful?
Thank BeachLover2828
ManagerRMH, General Manager at Quality Inn & Suites, responded to this review

I really appreciate your taking the time to share your positive experience with our staff. We work hard to make sure each of our guests have the best stay possible. I am glad you can see the potential that our hotel has as we go through our renovations. I hope to see you again next time you are in town! More 

Miami Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 23, 2015

Rooms are clean and staff is wonderful! They are currently renovating the exterior of the property but the rooms and breakfast were wonderful! The front desk staff explained that their rooms are brand new (carpet, furniture, tv's). I will definitely be back and look forward to seeing their progress as they transform this hotel!

Helpful?
Thank stucklikeglu
ManagerRMH, General Manager at Quality Inn & Suites, responded to this review

I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel. I am glad to hear you enjoyed speaking with our friendly staff! As a management team, we strive for ultimate guest satisfaction, and I am glad our friendly staff exceeded your expectations. More 

Madison, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2015 via mobile

Clean rooms, friendly staff, quiet environment. Only issue was with the fitness center. Stayed there 8/15-8/17. Morning of the 16th went to workout, only to discover the air conditioning didn't work in the fitness center. I worked out anyway but as you can imagine with it being august in Jacksonville, it was extremely hot. So I complained and by that... More 

Helpful?
Thank tatersalad87
ManagerRMH, General Manager at Quality Inn & Suites, responded to this review

I really appreciate your taking the time to share your positive experience with our staff. We work hard to make sure each of our guests have the best stay possible. I am glad you can see the potential that our hotel has as we go through our renovations. I hope to see you again next time you are in town! More 

St. George, Utah
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 5, 2015

On our way from Miami to Waycross, Georgia we started to see some dark rain clouds, so we decided to get off the road in Jacksonville, FL. Good thing we did, after we checked in with a very friendly staff it started to rain and then the wind blew so hard you couldn't see more than 100 feet. After about... More 

Helpful?
Thank Hal E
ManagerRMH, General Manager at Quality Inn & Suites, responded to this review

I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel. I am glad to hear you enjoyed speaking with our friendly staff! As a management team, we strive for ultimate guest satisfaction, and I am glad our friendly staff exceeded your expectations. If there is ever anything... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (24)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.4 mi away
Hawthorn Suites By Wyndham Jacksonville
0.2 mi away
Ramada Jacksonville/Baymeadows
Ramada Jacksonville/Baymeadows
#48 of 131 in Jacksonville
4.0 of 5 stars 282 reviews
0.3 mi away
Comfort Suites Baymeadows
Comfort Suites Baymeadows
#76 of 131 in Jacksonville
3.5 of 5 stars 132 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
La Quinta Inn & Suites Jacksonville Butler Blvd
2.4 mi away
BEST WESTERN Hotel JTB/Southpoint
2.1 mi away
Candlewood Suites Jacksonville
Candlewood Suites Jacksonville
#16 of 131 in Jacksonville
4.5 of 5 stars 141 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#