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All 131 Jacksonville hotels

Staybridge Suites Jacksonville

3.0 of 5 Hotel   |   8511 Touchton Rd, Jacksonville, FL 32216
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Ranked #14 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
BND0131 Atlanta, GA
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256 reviews from our community

Traveler rating
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    7
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103
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, GA
Top Contributor
52 reviews 52 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of 4 recently stayed 2 nights in a 1 bedroom room. We booked directly online and had no problems w/ our reservation or early check-in. The rooms were clean, quiet and offer a nice amount of space for multiple guests to spread out. Free wifi was reliable. We were a bit disappointed in the quality of the breakfast... More 

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Roanoke, Virginia
Contributor
17 reviews 17 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a couple of nights at this location recently. We were pleased and would stay again if we were in the area. We always enjoy our stays at Staybridge Suites. Upon arrival we were greeted with a very warm and friendly staff. Check-in was very fast and our platinum status was recognized and we were automatically upgraded to a... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is the second time we've stayed at the Staybridge Suites and this time was ever better than the last time....and that time was great too! Super friendly and helpful staff, roomy and comfortable rooms and, possibly the best hotel breakfast ever. Great location right off of Southside Blvd, you're pretty much close to anything....the St. John's Town Center, restaurants,... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thanks so much for sharing your experience at our hotel! We certainly appreciate you staying with us and for taking the time to let us know you enjoyed your visit. More 

Dayton, Ohio
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It is hard to begin with this stay. Arrived at the hotel and the staff was in the back enjoying each others company. Stood there and stood there and finally had to speak loudly to get someone attention to help me. The reservation was done on the phone with a foreign call center and the date was incorrect. The front... More 

Was this review helpful? Yes 6
StaybridgeJax, Manager at Staybridge Suites Jacksonville, responded to this review

I apologize for all of the difficulties that you experienced during your stay here. I am looking into where all of the miscommunications went wrong. Other than the call center date issue, all of your other issues occurred here so I need to follow up with my team members to get to the bottom of this. I do appreciate you... More 

Georgia
Contributor
19 reviews 19 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a weekend here and it was a very nice place! The only thing I disliked is the cooking smells from others does permeate your room. Being a Staybridge, they have full kitchens, which is nice if you want to cook. But I do wish there was some type of deodorizing system where you don't have to smell what... More 

Was this review helpful? Yes 1
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you so much for your comments! Glad you enjoyed your stay! Sorry about the number of folks cooking while you were here. Sometimes there are more than others and we do appreciate the feedback so that we can try to come up with solutions to improve these type of issues. More 

Lexington, Virginia
Top Contributor
63 reviews 63 reviews
48 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, our experience at Staybridge Suites Jacksonville was a good one. It's a relatively new property, well maintained and well landscaped. The front desk personnel are friendly and professional. Our suite was clean, well-lit, well-designed, and spacious. The breakfast area is spacious and well-designed, and the food choices above average. Just a few little things, however, took away from the... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you for your detailed review of your stay with us. All of your feedback is so appreciated so that we can address the areas where we fall short in order to improve our guests' experiences. We do hope that you will stay and give us another try when returning to Jacksonville. Thanks again! More 

Ocala
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2015

This was our first stay at Staybridge Suites and I was very happy with it! There are a lot of hotels in the area, but for the price, you can't beat this one! Clean, comfortable rooms with handy kitchenettes and even though they are pet friendly there were no smells! The staff was really friendly and helpful as well!

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thanks so much for taking the time to let us know about your stay! We hope to see you again!!! More 

Rochester, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2015

My family and I and our small dog drove straight from NY to Jacksonville and arrived at 8am for a 1 night stay on our way to South Florida. We called a week ahead and asked if they could have a room ready for us for early arrival because we'd be driving all night. When we arrived, our room keys... More 

Was this review helpful? Yes 3
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thanks so much for letting us know that you enjoyed your stay!!! More 

Lake Tahoe, Nevada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 7, 2015

This was the perfect location for my extended family visit in Jacksonville. Very comfortable (especially the pillowtop bedding) with all conveniences provided in this well equipped suite. Desk staff were friendly and helpful. Breakfast offered a nice variety of hot and cold items. Quite noisy in the dining area with too many "personal" TVs in such a limited space, but... More 

Was this review helpful? Yes 1
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you for your feedback and we are glad you enjoyed your visit here! More 

Mt Pleasant, MI
Top Contributor
53 reviews 53 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 7, 2015

My husband and I stayed here a couple of nights ago, just passing through. The hotel is extremely clean, pleasant decor. Billy at the front desk was WONDERFUL! What an ambassador for the hotel and the area. I loved the resident cats they care for outside. Miles and ?? Both adorable and there to greet incoming guests. Our room was... More 

Was this review helpful? Yes 2
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you so much for the kind words! I will be sure to share with my team! Hope to see you again! More 

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Additional Information about Staybridge Suites Jacksonville

Address: 8511 Touchton Rd, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Jacksonville 3*
Number of rooms: 120
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Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#11 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#32 Business Hotel in Jacksonville

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