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Staybridge Suites Jacksonville

Certificate of Excellence
3.0 of 5
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8511 Touchton Rd, Jacksonville, FL 32216
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Staybridge Suites Jacksonville
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Ranked #13 of 131 Hotels in Jacksonville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Kris N Stewartville, Minnesota, United States
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269 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stewartville, Minnesota, United States
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I, and our three dogs stayed here for a week during our move to FL while our home was being renovated. During all the chaos of the week, staying at Staybridge was the one constant. The service was excellent; breakfast was always ready and available on time; the hotel was clean even with the construction; it was... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

I am happy to hear that you enjoyed your stay here while relocating to the area! Thanks for sharing your comments and for recognizing Billy, our front office associate! More 

Orlando, FL
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel to a parking lot full of cargo containers, but there was available parking though. Check-in was quick and thorough and were informed of the hotel renovations going on. Luckily, these did not interfere with our stay. The room was newly renovated, clean and fresh. All of the amenities were available and we settled in quickly.... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you so much for staying with us and sharing your experience! So sorry about your ice maker. Our maintenance team is in the process of checking all of them to identify any that are inoperable in light of your experience. Thanks for bringing this to our attention. We hope to see you again! More 

San Juan, Puerto Rico
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is good for families and business. They are currently remodeling but that was not an inconvenience. They offer a free American breakfast. During the week they also offer snacks. The hotel is centrally located near Southside Boulevard and there is a Publix within walking distance.

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

So happy that you enjoyed your stay with us and thanks for your understanding as we go through our renovation process. We hope to see you again! More 

Moselle, Mississippi
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel while visiting Amelia Island for our granddaughter's graduation. Our stay couldn't have been more perfect! The hotel was undergoing a major renovation byt the staff had taken extraordinary steps to ensure guests weren't disturbed at all. It's a beautiful hotel now, I can only imagine how fantastic it will be when constuction is finished. Very... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you so much for taking the time to let us know about your stay! We are so happy that you enjoyed your stay and we hope to see you again once our renovation is complete! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Quick check-in, Quick Check-out... Takes cash w/out a deposit... No debit card required.. Which was a plus for me considering I was there on Emergency... Clean and free hot breakfast which was a plus and Snacks available for purchase.. Single Bed had a Kitchenette and couch.. Plenty of towels and extra pillows.. Overall good experience:)

Was this review helpful? Yes 1
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thanks for taking time to share your feedback with us! So happy we were able to accommodate you during your emergency stay here. Hoping all is well. More 

1 review
5 of 5 stars Reviewed May 27, 2015

Very Nice!! The suite was spacious, clean and newly renovated. Nice queen beds and a sleeper sofa too. The breakfast had of the usual mainstays and the staff was very helpful. Didn't have an opportunity to enjoy the pool however there were guests enjoying it each day. There is still some renovations being done but aside from that me and... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

So glad you enjoyed your stay here with us! Thank you for taking the time to share your experience and we hope to see you again! More 

outoftowners123
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Second stay at this hotel . Really nice hotel with comfortable beds and nice furniture . Hotel is going trough renovation but didn't bother us at all . Very quiet , almost too quiet if that's possible ! Definitely will stay here again .

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you so much for your feedback regarding your stay! Glad you enjoyed your visit and thank you for your patience as we beautify the hotel. We have tried to keep the renovation distractions to a minimum. The end result will have been worth it! We look forward to seeing you again! More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 8, 2015 via mobile

Great location near Town Center and UNF. Great hot and cold breakfast. The staff is very friendly. Suites are very comfortable.The rates are very competitive for the area. Close to major roads. The Hotel has been recently renovated.

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thanks so much for staying with us and for the kind comments regarding your visit here! Look forward to seeing you again! More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 19, 2015

I have been living in hotels for close to a year now. Because of that, I prefer to stay at Hotels that have suits and a fully equipped kitchen. My previous stay at a Staybridge hotel in OKC for 3 months has to be one of my fav hotel experience ever. For that reason I decided to find a Staybridge... More 

Was this review helpful? Yes 1
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

I am very sorry to hear of your disappointment while staying with us. I really wish you would have contacted me during your two months with us so that we could have ensured that your issues were corrected. All feedback, both positive and negative, help us to identify area(s) to improve upon and your input is certainly appreciated. I just... More 

Easley, South Carolina
Level Contributor
427 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 536 helpful votes
5 of 5 stars Reviewed April 14, 2015

This is our 3rd stay while travelling to various destinations in the past 9 months. Property was undergoing a facelift. The 3rd and 4th floors were closed....just floors 1 and 2 were available. Not an issue, we arrived lated on a Friday night and left mid-morning. I remarked to the gentleman who checked me in that I was surprised that... More 

Was this review helpful? Yes 4
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

Thank you for sharing your comments! I'm so glad you enjoyed your stay even while we undergo our renovations! We hope to see you again! More 

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