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Staybridge Suites Jacksonville

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8511 Touchton Rd, Jacksonville, FL 32216
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1 room 1 guest
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Staybridge Suites Jacksonville
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278 Reviews from our TripAdvisor Community

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Traveler rating
    193
    60
    13
    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at Staybridge Suites is amazing. They will do whatever they can to ensure your stay is hassle free and enjoyable. The rooms are very clean and recently renovated. The common areas were very nice before but are getting a major update. I can not wait to see the post-renovation common areas. The pool/hot tub area is nice, and... More 

Was this review helpful? Yes 1
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear Steve E, Thank you for recognizing our team members we are so lucky to have such a great team!!! Our public spaces and front desk are open again! You will be so surprised by the changes, everything turned out so well!! You will really enjoy our new patio with built-in grills and fire pit!! We will be posting pictures... More 

Naples, Florida
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms renovations have been completed. The decor and updates have been tastefully done. Renovations are still underway in the public spaces but the noise and inconvenience is minimal. Convenient location just off 202 and I-95, a Public grocery store and restaurants just across the street.

Was this review helpful? Yes
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear LADrumAZ, Thank you for not only staying with, but for also taking the time to review us on Tripadvisor. We are glad to hear you enjoyed how our rooms have been renovated and decorated! We love them too! Our public spaces are open again and they are just as beautiful!!. Come back soon so you can see our finished... More 

Auburn, Alabama
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in the area for a medical visit to the Mayo Clinic. Even though the hotel was undergoing renovations, the staff went out of their way to make sure that guests were aware of any changes such as elevator closings, etc. The staff was so very friendly. We were late to breakfast one morning (my fault) and the staff... More 

Was this review helpful? Yes
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear Angeline V, We are happy to be your home away from home while you are unfortunately visiting the Mayo Clinic. Please let us know if we can do anything to make your time with us more comfortable. We look forward to seeing you soon! Sincerely, Lorin Kelley Assistant General Manager More 

1 review
5 of 5 stars Reviewed July 26, 2015

I would like to share the excellent stay in this hotel. Comfortable, new, service of the highest level , spacious rooms. Great breakfast. Enjoyed very much. Great size of beds . Supermarket across the street which made buying and preparing dinner cheap and tasty. Sorry that we have to move forward

Was this review helpful? Yes
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear Arik L, We are so happy to hear you enjoyed your stay with us! Please come stay with us again on your next vacation, our renovation is almost complete! You will be wowed by how everything has turned out! Thank you! Lorin Kelley Assistant General Manager More 

Fairborn
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

This was my first stay at a Staybridge Suites and it won't be my last. The hotel is in the final stages of being renovated. The location is convenient to restaurants and shopping, as well as the interstate. The main entrance was closed due to the renovations and the only entrance was at the end of the building. This made... More 

Was this review helpful? Yes
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear Jeffery D, Thank you for choosing to stay with us! We are trying to make sure we continue to take care of each and every guest during our renovation. We are glad to hear you think we are succeeding! Be sure to stay with us on your next trip to Jacksonville! Sincerely, Lorin Kelley Assistant General Manager More 

Navarre, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 24, 2015

Room 304 where we stayed in was just renovated so it was awesome! Clean, very spacious and kitchenette was great. The rest of the hotel was still under renovation, but they do everything they could to not make it uncomfortable for their guests. I'll definitely recommend this hotel and I'll stay here again if ever I'm in Jacksonville again.

Was this review helpful? Yes
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear Navarre7246, Thank you for not only staying with us, but for taking your time to write a review for our property. We are so lucky to have such an amazing Housekeeping Team and we thank you for recognizing them. They have continued to work very hard to keep the building clean during our renovation. Please let us know when... More 

Lafayette, Louisiana
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 16, 2015

Check-in was nice and quick. Although there was some renovation taking place, it never really was a problem for us. The room was spacious and we were able to stretch out after a long drive. We stayed for three nights. The beds were very comfortable and we didn't want to get out of them in the morning. The only problem... More 

Was this review helpful? Yes 1
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear CajunKimo, Thank you for choosing to stay with us and for taking the time to review our property. We are so happy you enjoyed yourself while you were here. We are currently working all of the kinks out from our renovation. Based on your review, we reset the doorstops to allow for more room between the bed and the... More 

Nassau, New Providence Island
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 15, 2015

Staybridge Suites, Jacksonville...what can I say. If you're ever in the United States, or anywhere there is a Staybridge, please find one and make them your choice of stay. As a matter of fact don't leave home without making your reservations. We were welcomed as usual with wariness and sincere smiles at the front desk. Our rooms were emaculate and... More 

Was this review helpful? Yes
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear ReginaldC, Thank you for your positive feedback about our hotel. We are happy you enjoyed staying here as much as we enjoyed having you here! As you know we are undergoing a full renovation and we are very excited to be in our final phase! We hope you are able to return to our hotel when we are completely... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2015

My apartment flooded and we lived here for 12 days....it was great. Well I mean better than I expected for having to stay I'm a hotel under these circumstances. Convenient location, clean, pool, laundry, breakfast, pleasant customer service....would definitely recommend.

Was this review helpful? Yes 1
StaybridgeJax, Assistant General Manager at Staybridge Suites Jacksonville, responded to this review

Dear KimNE, Thank you for your kind words and positive feedback! We are delighted we were able to be your home away from home while you were displaced from your apartment. We hope you will get a chance to stay with us under better circumstances next time. Please let me know if we can be of assistance in the future!... More 

Stewartville, Minnesota, United States
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2015

My husband and I, and our three dogs stayed here for a week during our move to FL while our home was being renovated. During all the chaos of the week, staying at Staybridge was the one constant. The service was excellent; breakfast was always ready and available on time; the hotel was clean even with the construction; it was... More 

Was this review helpful? Yes
StaybridgeJax, General Manager at Staybridge Suites Jacksonville, responded to this review

I am happy to hear that you enjoyed your stay here while relocating to the area! Thanks for sharing your comments and for recognizing Billy, our front office associate! More 

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