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Courtyard by Marriott Jacksonville Flagler Center

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14402 Old St. Augustine Rd, Jacksonville, FL 32258
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1 room 1 adult
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Courtyard by Marriott Jacksonville Flagler Center
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215 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
112 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is on the St Augustine side of Exit 318 and so away from the other motels on the strip but you'll need to drive back to the inersection for food/drinks. Great parking, efficient staff, good entrance and common areas, and a cafeteria. As you expect from one of one of the better chains all the basics were met.... reasonable... More 

Helpful?
Thank Peter J
Courtyard32258, General Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Hello! Thank you for your review, however I believe this is in reference to another hotel. Our location is Exit 335 and in Jacksonville. We do hope you enjoyed your visit to Florida and may visit our hotel in the future. Thanks so much! More 

Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived at the Courtyard by Marriott Jacksonville Flagler Center very late at night with two small children and the front desk staff member was helpful and efficient. The room was large, the bathroom was very clean and the beds were comfortable. In the morning, the front desk staff were pleasant and helpful, and the lobby area was bright and... More 

Helpful?
Thank bakerash
United States
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here on business and found the room to be in excellent condition. I also enjoyed the breakfast in the morning and drinks in the lobby at night. Both the breakfast crew and the evening bartenders were awesome. I also used the gym,a bit small but it had cardio machines and dumb bells.

Helpful?
Thank Mister_Concierge
North Olmsted
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located in a quiet location near I-95. We spent two nights at this Courtyard. We found the hotel grounds to be very clean and inviting. We entered into a very contemporary lobby with the "Bistro" just adjacent to the front desk. We were greeted nicely and given all the appropriate information in a professional manner. We proceeded... More 

Helpful?
Thank Dakotalee
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for taking the time to write a review. I am very sorry you did not enjoy the Bistro. Our team is always willing to assist when items are not up to your liking. Please feel free to speak to them in the future. They may have been able to rectify the matter on the spot. Thank you for... More 

Aurora, Ohio
Level Contributor
231 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent one night at this Courtyard on our way to Florida. The location is great, as it is south of all of the construction on I95 and just off of the highway. The hotel was clean and comfortable. The staff was very friendly. The room was a touch smaller than we would have preferred, however, it was adequate. The... More 

Helpful?
Thank Mikeshy
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for taking the time to write a review. We are very happy to hear you enjoyed the level of our House Keeping team. They work very hard to keep the hotel as clean and as comfortable as possible. We would also like to thank you for commenting on our friendly staff. Our location is a bonus, as we... More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Looking for a room at a reasonable rate for one night. Amber at the desk was very pleasant, the room was great, and we were very pleased. We left an item in the room when we checked out and did not realize it until we were home. Called the next day, talked to Amber and she got in touch with... More 

Helpful?
Thank Tim R
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for taking the time to write a review. Ambher is a fantastic employee. Thank you for putting in a named comment. We are happy you enjoyed your stay and we look forward to seeing you again. Kind Regards The Courtyard Management Team. More 

Charleston, South Carolina
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at a number of Courtyards and this one is by far one of the nicer ones. Not only does it look super stylish, but the front desk folks were extremely helpful. Customer service can make or break a hotel stay - and it certainly made this stay!

Helpful?
Thank Maryellen_SC
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for taking the time to write a review. Thank you for saying all those nice things about our hotel. You are correct it's the people and the staff that make a property worth returning to. We are very happy your enjoyed your stay. We look forward to seeing you again Kind Regards The Courtyard Management Team. More 

New England
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have family in Jacksonville, and this hotel is very close to their home. We have stayed in both their regular rooms and their suites - when our entire family comes with us. I rate this hotel as a four out of five for two reasons. One is the pillows are awful. We have tried both the foam and feather.... More 

Helpful?
Thank Beantown Lady
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for taking the time to write a review. We are very sorry to hear you have had issues with our Wi-Fi. I will speak to our Engineer and see what can be done to increase the signal in the hotel. I would also like to let you know we have recently received a new shipment of pillows. Hopefully... More 

Alexandria, Virginia
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was nice. The rooms were clean and in great shape. I think this is probably a new hotel. The only complaint is that my wife likes a plush mattress and the mattress was firm. They also don't have a complimentary water/coffee station. Other than that this is a good stay.

Helpful?
Thank JDandAnna
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for taking the time to write a review. We used Serta mattress in our hotel. We are very sorry your wife did not like the mattress. Our hotel was renovated over 1 year ago. It's been here for a little over 8 years. Thank you for commenting on how clean everything was. We appreciate the observation. Thank you... More 

1 review
5 of 5 stars Reviewed December 31, 2015 via mobile

Stopped on the way to Port Canaveral. Special note- breakfast is not complimentary as indicated online but service and amenities are excellent here! No complaints. Paul Mitchell products in the bath and nice spacious clean rooms. Nice little market with snacks and a coffee bar downstairs.

Helpful?
Thank Adam Z
Courtyard32258, Manager at Courtyard by Marriott Jacksonville Flagler Center, responded to this review

Thank you for staying with us. I am very glad you enjoyed your stay. Our Bistro has breakfast options available from 6:30 am until 9:30 am from Monday to Friday and 7:00 am until 10:30 am on Saturday and Sunday. The Breakfast is not complementary. I am very sorry that is states that somewhere. I looked at the Official Marriott... More 

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