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All 130 Jacksonville hotels

Comfort Suites Jacksonville I-295

2.5 of 5 Hotel   |   7019 Commonwealth Ave, I-295, Exit 22, Jacksonville, FL 32220
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Ranked #59 of 130 Hotels in Jacksonville
A recent review
4 of 5 stars reviewed 6 days ago
Ruth N
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95 reviews from our community

Traveler rating
    54
    22
    7
    8
    4
See reviews for
31
20
10
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had to wait on our tractor trailer to get fix and they recommended us here. The rooms where very clean staff friendly but not all on the same page. Breakfast was okay.... When we check in we was told one thing when we was checking out we was told another included with price and time of our check out.... More

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello...We are pleased that we got the opportunity to be of service during your unscheduled stay in Jacksonville. I will relay to the housekeepers a 'great job' of providing a very clean room for you! My Best, Bill, GM More

Brunswick, Georgia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 10, 2014

There were a few things about this stay that stuck out. Front desk attendant who checked me in also checked me out. Working your employees on turnarounds of 8 hrs or less limits their productivity. He was great but I know from personal experience that working a turn around like that can be an occupational hazard as well as a... More

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day Janet...Thank you for being our guest and the four circle rating! Happy travels... Bill GM More

Valdosta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed for two nights at this hotel while having tests at Mayo Clinic which is 30 minutes away. The front desk was extremely helpful in a couple of situations. Rooms are clean, comfortable and updated. Hotel was relatively quiet while close to Interstate. Breakfast adequate. Only problem we encountered was a very inadequate WiFi.

Was this review helpful? Yes 3
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day...Thank you for your feedback! We are pleased you found our desk staff helpful and our accommodations clean, comfortable, and updated. We have 'tweaked' the wi-fi access points and all are functioning well at this point. We hope to see you again... Bill GM More

Shelbyville, Kentucky
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stayed here for two weeks on business when my husband was part of a work crew. The hotel is very clean, starting in the lobby and going through to the rooms. The rooms are good sized with a king size bed with night tables, couch and coffee table, desk with a chair, refrigerator, microwave and coffee maker and an... More

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day...and thank you for your extensive review. We are pleased you awarded us with 4 out of 5 circles on cleanliness, service and sleep quality. I must however relay that you are not accurate about our area not being safe. I have been at this property for going on four years and we have NEVER had any problems. I... More

Port Saint Lucie, Florida
1 review
5 of 5 stars Reviewed July 25, 2014

Camelita, the dining room attendant was by far the most attentive staff member I have seen in many many years. We travel for business and spend 1/2 our year in hotels. It was so refreshing to have someone that understood complete customer service.

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello...Thank you for your review and perfect score! I have already mentioned your notice to Carmelita and she was thrilled to hear of your comments! Hope to see you again... My Best, Bill GM More

Pawleys Island, South Carolina
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 19, 2014

The room was clean and appeared newly redone. I would have liked a better tv channel selection. The breakfast was adequate. I would not call this an outstanding property but it was adequate enough for a nights stay.

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello...And thank you for your feedback and especially our extremely CLEAN suites! We have done a complete new bedding top package to add to the comfort of our Sealy pillow top mattresses along with firm and soft pillows to ensure all a good nights sleep. New modern flat screen TV's have also been added to compliment the 99 channel selections... More

Lake Mary, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

Stayed in room #216. Bed & pillows were stellar. Very pleased with sitting area. Although T.V. could have been larger in comparison to the room, our stay was great. Also, had no problems with our service animal.

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello Steve B...and thank you for your review.We are pleased you enjoyed our CLEAN suite and comfy beds along with the staff service! Hopefully, the front desk guest service agent relayed to you about the four fast food establishments within one block and five full service restaurants about five minutes away. We hope to see you again soon... Bill GM More

Rincon, Georgia
Contributor
13 reviews 13 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 12, 2014

When preparing to write this review, I was shocked by the pictures from the hotel's website. My room was far nicer than the ones pictured. (Recently remodeled?) The bathroom was very nice with solid surface vanity and nice fixtures. The room was very clean, the bed and linens were nice. The hotel staff was nice. Overall, I'd stay here again... More

Was this review helpful? Yes 1
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day Jaimie...and thank you for being our guest most recently. I am pleased you enjoyed your stay and I will relay to staff a job well done! My Best, Bill GM More

Waukegan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

I traveled solo to this hotel. I arrived a lot earlier than I anticipated, waay before the check in time but was given a room within 20 minutes, I was very tired from my travels and was ready to rest, BIG plus! The employees are really nice and cordial, upon entering my room, I did my usual inspection and was... More

Was this review helpful? Yes 1
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day LW...and thank you for your review! We are pleased you found the staff to be friendly, full hot complimentary breakfast to your satisfaction and your accommodation CLEAN and FRESH. As you mentioned, our pool is sparkling and although you did not use it, our newly refurbished fitness center will indeed be acceptable to those that would like to... More

Columbia, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 7, 2014

I came here last year with my husband for a business trip. The room most certainly did not appear clean. We immediately got out our Clorox wipes and began wiping down door knobs and fixtures, remote, etc because they felt sticky upon first contact. The door knob in the bathroom had a toothpaste smear on it!! Absolutely disgusting! For people... More

Was this review helpful? Yes 1
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello Michelle: We appreciate your post, especially the extremely positive comments on great service and excellent staff! I am perplexed as to your issue with the cleanliness of your suite. We have the pleasure of hosting over 17,000 guests per year all of which get an opportunity to to review the property. Year to date, the cleanliness of the guest... More

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Additional Information about Comfort Suites Jacksonville I-295

Address: 7019 Commonwealth Ave, I-295, Exit 22, Jacksonville, FL 32220
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Jacksonville I-295 2.5*
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Also Known As:
Comfort Suites Jacksonville i-295 Hotel Jacksonville
Jacksonville Comfort Suites

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