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All 131 Jacksonville hotels

Comfort Suites Jacksonville I-295

2.5 of 5 Hotel   |   7019 Commonwealth Ave, I-295, Exit 22, Jacksonville, FL 32220
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80%
Ranked #58 of 131 hotels in Jacksonville
A recent review
  • Reviews (87)
  • Photos (20)
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87 people have reviewed this hotel

Traveler rating
    53
    16
    6
    8
    4
See reviews for
30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Waukegan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I traveled solo to this hotel. I arrived a lot earlier than I anticipated, waay before the check in time but was given a room within 20 minutes, I was very tired from my travels and was ready to rest, BIG plus! The employees are really nice and cordial, upon entering my room, I did my usual inspection and was... More

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day LW...and thank you for your review! We are pleased you found the staff to be friendly, full hot complimentary breakfast to your satisfaction and your accommodation CLEAN and FRESH. As you mentioned, our pool is sparkling and although you did not use it, our newly refurbished fitness center will indeed be acceptable to those that would like to... More

Columbia, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I came here last year with my husband for a business trip. The room most certainly did not appear clean. We immediately got out our Clorox wipes and began wiping down door knobs and fixtures, remote, etc because they felt sticky upon first contact. The door knob in the bathroom had a toothpaste smear on it!! Absolutely disgusting! For people... More

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello Michelle: We appreciate your post, especially the extremely positive comments on great service and excellent staff! I am perplexed as to your issue with the cleanliness of your suite. We have the pleasure of hosting over 17,000 guests per year all of which get an opportunity to to review the property. Year to date, the cleanliness of the guest... More

SW Florida
Top Contributor
69 reviews 69 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Comfort Suites in Jacksonville with a group of friends to attend a music festival. We had a clean room and good coffee. Our breakfast was average, I would suggest real cups and stay away for the disposable ones. Real cups are a small thing that helps travelers feel more comfortable.

Was this review helpful? Yes 1
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello John...and thank you for your review. We appreciate your comments about the clean accommodation and good coffee. Our full hot complimentary breakfast buffet consisting of 3 coffee /tea, 3 fresh fruits, 3 cereals, 3 yogurts, hard boiled eggs, 3 donuts, muffins, bread, english muffin, hot egg dish, breakfast meat, 2 waffle choices, and 3 juices is well regarded by... More

Hillside, New Jersey
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 29, 2014

I am a choice Diamond member and spend about 150 nights a year in choice hotels. In all the years as a member I've had my bad experiences but have never taken the time to review a hotel. I've had that attitude "let someone else do it". Today I decided that I will start to write reviews. First, this hotel... More

Was this review helpful? Yes 1
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello John...And thank you for the many positive things you stated about our hotel. The fitness center will have all new equipment in about two weeks. I do apologize for it taking so long. We hope to see you soon and thank you for being a valued Choice Elite Diamond member - we appreciate your loyalty. My Best, Bill, GM More

Pensacola, Florida
1 review
5 of 5 stars Reviewed May 11, 2014

This property was clean and a great place to stay for the price. I had a good night sleep and check-in and out service was great. The complimentary hot breakfast was good and plentiful. Even though it was a one night stay, I will stay there again when I'm in the area.

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day...Thank you for your review - WOW, a perfect score! I will make sure all staff see's your positive comments. It was our pleasure to be of service... Bill GM More

Savannah, Georgia
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2014

I always stay with Choice Hotels, and Jacksonville has quite a few to offer. I chose this particular location because it was easily accessible from I-295, and only a short ride downtown. I had some hiccups that prevented from arriving at a decent hour. When I did arrive, it was 1:30 in the morning, and the night auditor breezed through... More

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billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day Mr. Walsh...And thank you for your in depth review of our hotel. Your many positive comments are certainly appreciated - I will relay to staff a job well done! My Best, Bill More

Granger, Indiana
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 10, 2014

This property was clean and fairly up to date. The rooms were comfortable and fairly spacious. The complimentary hot breakfast was good. Conveniently located right off US295. The rate was about average. All in all a good experience

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Hello Tom n' Barb...We are pleased you had a good stay with us. Thank you for mentioning the full hot breakfast buffet as we get many positve comments on this value added amenity! See you soon, Bill GM More

Orlando, Florida
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2014

I didn't stay here to long. Just for one night. It was a nice room and they had a complimentary breakfast. So overall not bad for the price! It seem like a nice family hotel. If you are in the mood for BBQ there seems to be a few in the area.

Was this review helpful? Yes
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

God day and thank you for your post. We appreciate the compliments and I will relay to staff a job well done! My Best, Bill, GM More

Atlanta, GA
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed March 12, 2014

had trouble checking in. That should of been our warning. We had a reservation and an agreed to price. Then, after checking our bank statement a few days later we see a charge we never agreed to. The hotel finally admitted the mistake and removed the extra charge but what if we did not look at our CC and then... More

Was this review helpful? Yes 2
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Thank you for your response. I do apologize for the posting error on your credit card. Mistakes do happen on rare occasions and are surely unintentional. Since your post did not mention any other issues, I am at a loss to your marks on our accommodations, cleanliness, service and sleep quality. Monthly surveys from past guests average 9.5 or higher... More

Orlando, Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 10, 2014

Pulling in we quickly spotted a parking problem. The parking for the hotel is small. So small that the parking lot next door at the Wendy’s fast food place is posted for overflow at the hotel. Also the handicap parking is a joke. 4 spaces are reserved for handicap and all are under the building, in a garage area. It... More

Was this review helpful? Yes 3
billfl793, General Manager at Comfort Suites Jacksonville I-295, responded to this review

Good day and thank you for your review. I do apologize for the parking issue you experienced. Typically, we have ample parking in our lot and have secured the front row of Wendy's adjacent to the property as overflow for those rare times it may be needed. The handicapped parking is a bit tight but, it is as the hotel... More

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Additional Information about Comfort Suites Jacksonville I-295

Address: 7019 Commonwealth Ave, I-295, Exit 22, Jacksonville, FL 32220
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Jacksonville I-295 2.5*
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Also Known As:
Comfort Suites Jacksonville i-295 Hotel Jacksonville
Jacksonville Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Modern all suites AAA three diamond rated property. Complimentary full extensive hot buffet breakfast daily. All suites contain either one king or two queen Sealy upgraded bedding along with a sitting area with a couch that is a queen sleeper sofa. Other suite amenties are: microwave, refrigerator, coffee maker, premium television channels and much more. Complimentary wireless internet throughout and also hard wired in the suites. Sparkling swimming pool. Nearby all Jacksonville attractions/venues.Conveniently located off I - two ninety five exit #twenty two with I - ten and I - ninety five close by. Many restaurants nearby. ... more   less 
Number of rooms
80

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