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All 131 Jacksonville hotels

Fairfield Inn & Suites Jacksonville Butler Boulevard

2.5 of 5 Hotel   |   4888 Lenoir Avenue, Jacksonville, FL 32216
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81%
Ranked #38 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Ronnie H Valdosta, Georgia, Usa
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87 people have reviewed this hotel

Traveler rating
    52
    19
    10
    5
    1
See reviews for
27
16
7
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Valdosta, Georgia, Usa
2 reviews
3 of 5 stars Reviewed 1 week ago

I stayed here on 08/02/14. Upon arrival the lady that checked us in was fairly pleasant, but not at all what I would call friendly. She checked us in, but didn't bother to give directions on how to get to our room, as most of the desk clerks have done in the past. I decided to go to the pool.... More

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 3, 2014

I stayed in the hotel with my family of 15 people, and when we first got there (most of the family cranky senior citizens) I was glad that the lobby staff were calm and they handled the crowd one at a time and they easily sent us to our rooms. Our room was located on the third floor and we... More

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Pembroke Pines, Florida
Top Contributor
74 reviews 74 reviews
55 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 3, 2014 via mobile

Simply put, I give this location high scores because I have never been made feel more welcome as a guest. From the warm greeting, upgrade to a way nicer room than I booked just be asking, I was very impressed with the service. Don't let the hidden or surrounding locale fool you. This is a true marriott property and is... More

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Prattville, Alabama
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 15, 2014

We stayed here for one night on our way to St. Augustine. We were given a room on the 3rd floor & upon walking in, had a strong smell of Clorox hit us. Apparently, they had just cleaned the carpets, possibly???? We left immediately to go to a restaurant & thought it would subside, since they had just cleaned the... More

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Senior Contributor
43 reviews 43 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 7, 2014

Stayed here for 3 weeks starting middle of May. Rooms were clean, the place was quiet and the staff was the friendliest and most helpful that I have ever encountered. Especially Carol who took care of us all at Breakfast and was the most wonderful person. To all staff thanks again for everything. Can't wait for a return trip

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Lexington, South Carolina
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here for one night on 5/23/2014 as a stop over on the way home from a cruise. Hotel was well maintained and our room was very clean. Location is excellent, in the middle of a large complex of hotels. Safety is always a prime factor for us, and this location is A+ for safety in Jacksonville. We had dinner... More

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Jacksonville, Florida
2 reviews
3 of 5 stars Reviewed May 2, 2014

I thought the rooms were nice and clean, the service was excellent, the staff was friendly but the wifi at this hotel SUCKED. I've stayed out about 1000 nights in the past 5-6 years and this is THE WORST wifi I've ever experienced. I would rather them not even offer internet than tease me with this trash. I stay in... More

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JAXBB, General Manager at Fairfield Inn & Suites Jacksonville Butler Boulevard, responded to this review

Thank you for staying with us during your visit to Jacksonville. Thank you for your compliments on service and staff. I sincerely apologize for the frustration and inconvenience you experienced as result of the poor Wi-Fi service. Unfortunately we discovered the following day, the router went out. It defaulted to the second back up service however you are corrected it... More

Myakka City, Florida
Top Contributor
54 reviews 54 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 15, 2014

Stayed here for two nights for a short trip. Location was very accessible to everywhere we were going. We stayed in the suite and the room was very spacious, clean and comfortable. Staff was friendly. A number of food options nearby.

Was this review helpful? Yes 1
Louisville, KY
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 13, 2014

I've never stayed in a hotel room with less accessible electrical outlets! My husband and I had to crawl under the oversized desk to reach the only free outlets in the room. It was very inconvenient to say the least. Many properties have outlets built into the side table lamps or built into the desk, etc. but not here! The... More

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JAXBB, General Manager at Fairfield Inn & Suites Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to complete the review and sharing your experience. I apologize that your recent stay was not satisfactory and appreciate your feedback. Please be assured that we are taking steps to avoid such problems in the future. We are working on implementing the desk outlet in all of our rooms soon. If you would like... More

Rocky River, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2014

We stayed here on our trip down to Cape Canaveral. We have stayed in this hotel in the past and the value was ok. The staff was okay and the room itself was okay. We did have an issue with the TV but they did come and correct it for us promplty. I was a little disappointed because they did... More

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JAXBB, General Manager at Fairfield Inn & Suites Jacksonville Butler Boulevard, responded to this review

Thank you for Choosing Fairfield Inn &Suites by Marriott As your Hotel of choice during your recent trip to FL. We appreciate you staying with us again and I apologize the coffee wasn't available during your recent visit. I will make sure this is corrected and look forward to your future stay with us. Please let us know what other... More

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Additional Information about Fairfield Inn & Suites Jacksonville Butler Boulevard

Address: 4888 Lenoir Avenue, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville Butler Boulevard 2.5*
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Also Known As:
Fairfield Inn And Suites Jacksonville Butler Boulevard
Fairfield Inn & Suites Jacksonville Butler Boulevard Hotel Jacksonville
Fairfield Inn Jacksonville
Fairfield Jacksonville
Jacksonville Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#27 Family Hotel in Jacksonville #34 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The Jacksonville Fairfield Inn & Suites Butler Blvd., off of I-95, is central to downtown, the Jacksonville and Craig Airports, as well as beautiful beaches of Florida. Only 2 miles away, the Deerwood business district, is home to Merrill Lynch, Blue Cross Blue Shield and Flagler Corporation. ... more   less 
Number of rooms
103

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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