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Hampton Inn & Suites Jacksonville-Airport

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13551 Airport Court, Jacksonville, FL 32218
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Hampton Inn & Suites Jacksonville-Airport
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Hampton Inn & Suites Jacksonville-Airport
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314 reviews from our community

Traveler rating
    153
    102
    34
    19
    6
See reviews for
116
71
30
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Hillsborough, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

room was not cleaned, construction in lobby not warned in advance. desk crew did not seem to care breakfast crew not very friendly. !?2345 6too loud construction could not get in and out of front door

Review collected in partnership with Hampton

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Vernon, Connecticut
Top Contributor
97 reviews 97 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on our way back from southern Florida. We were on the 2nd floor, front, away from the elevators, in a room with two queen beds, a convertible sofa, a desk, a kitchenette wall, and a bathroom sink outside the bath/toilet area. It was easy on/off I-95, and an easy 5-minute drive to a mall area with several... More 

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Provo, Utah
Top Contributor
64 reviews 64 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This property was undergoing a remodel of the lobby when we stayed our one night, so it had a disruptive feel to it. Our room was clean, fairly comfortable, but it needed updating, especially in the bathroom. The hotel has a free shuttle to the airport, but we had a rental car. The upside is that the airport is about... More 

Was this review helpful? Yes 1
Tucson
Top Contributor
162 reviews 162 reviews
30 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

i have no complaints about this hotel. Rooms were clean, quiet and comfortable. But my complaint and it's a big one was the unreliable shuttle driver. We scheduled a 4:30 am ride to the airport leaving us plenty of time for our 6:15 departure. We got down to the lobby at 4:20 . Time passes. It's 4:45 and no shuttle.... More 

Was this review helpful? Yes 1
Ava D, Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Good Afternoon, Thank you for your review. We use all information in reviews for continued staff training. As we do take pride in guest satisfaction, I am very thankful that our Front Desk Agent stepped up to make sure your party arrived at the airport on time. We do show employee appreciation to our staff for instances such as this... More 

Holland, Michigan, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very clean and a great location for the airport, they provide a shuttle. The staff was great. I left too early for the included breakfast but the staff provided a bag with water, muffin, breakfast bar and apple, this was great!! The room was well equipped, nice shower and great bedding. I really liked the coffee pot,... More 

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Savannah
Top Contributor
80 reviews 80 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay at the Jacksonville airport before or after traveling. Just off of I-95 we made a Hotels.com reservation same day for staying and parking our car for one week while we were gone. They have a convenient free shuttle which takes you to the airport just five minutes away from the hotel. There are... More 

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Clark, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome location related to the JAX Airport and short drive to downtown area.. .. Great selection of restaurants that are close.. Clean rooms and set back off the main street, for a quiet nites sleep..Would recommend to stay here again and to anyone looking for a Hampton Inn...

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

We had an excellent experience in this hotel. The room and bathroom were clean and spacious with nice furniture, fridge and microwave. The location is perfect, close to the airport and surrounded by restaurants which give you a 10% off if you're staying at the hotel.

Review collected in partnership with Hampton

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Williamsport, Pennsylvania
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife & I usually stay here the night before our flight back to PA. Our third visit over the past 3 or 4 years. Not our favorite Hampton, but it is convenient to the airport (which is maybe 2 miles away). The shuttle is efficient. However, they seem to only put one staff on the main desk over weekends,... More 

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jacksonville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I splurged and got the suite with 2 queen beds, so we could relax and get some good sleep before driving home the next morning.The beds looked comfy, but were not. The pillows sucked and the hot breakfast was disappointing. We ended up going to the Cracker Barrel for breakfast, after attempting to eat the weird crap they were serving... More 

Review collected in partnership with Hampton

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