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Hampton Inn & Suites Jacksonville-Airport

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13551 Airport Court, Jacksonville, FL 32218
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Hampton Inn & Suites Jacksonville-Airport
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Hampton Inn & Suites Jacksonville-Airport
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366 Reviews from our TripAdvisor Community

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Traveler rating
    177
    116
    42
    21
    10
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135
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (366)
  • Mar-May only
    (110)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (82)
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Chilhowie, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel with two teens and a 9 year old on our way to Disney. I chose this hotel for it's location - close to restaurants and shopping on the other side of I-95. And this came in handy as I forgot my camera at home and had to buy another one. I was very pleased with... More 

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Westmoreland, United States
5 of 5 stars Reviewed 5 days ago NEW

Hotel staff allowed me to check in early after flight from Nashville TN. As a person who travels weekly to different states this is important after traveling. Staff were great, room was very clean, quiet and comfortable. I am adding this location to my business directory for next trip to Jacksonville FL. I will definitely stay here again. Great breakfast... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Quick trip from the JAX airport with a couple of nice restaurants nearby. Check in was quick and friendly and with the electronic checkout it made leaving a breeze. Used the hotel because weather delayed my flight. It was nice to have free shuttle service to the hotel and back in the morning. Made a frustrating flying experience a little... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 of 5 stars Reviewed 1 week ago

I will never use this hotel again I reserved a 2 queen studio suite with sofa bed for my family of 5. I get here and they give me a 2 queen with extra room with a roll away bed!!!!!! And tell me that my reservation is not guaranteed they give me what they have never again!

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Ava D, Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Good Morning, I apologize we were unable to full fill your requested room type due to circumstances beyond our control. At Hampton Inn we do everything in our power to full fill special requests. I am pleased that the staff was able to full fill your request on your second evening for the remainder of your stay. We are thankful... More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent place to stay, definitely stay at this location again if in the area personal certainly new there jobs and how to impress the guests. Extremely clean and the staff was very courteous. The shuttle was very nice clean and on time.

Review collected in partnership with Hampton

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Harker Heights, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was excellent, rooms were exceptionally clean and staff very friendly. The price of the king suite were very affordable compared to other hotels in the area and being right down the street from the airport is amazing. The location is away from the hustle and bustle of the airport traffic but still close by. Stayed here for our family... More 

Review collected in partnership with Hampton

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Naples, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at this Hampton Inn for one night while traveling from Georgia to S. Florida. The front desk staff was so nice during our check in and the general manager was talking to us and very friendly. Our room was very clean, (which I'm so particular about) as well as the lobby and fitness room. We would definitely... More 

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Ocala, United States
1 review
3 of 5 stars Reviewed 1 week ago

I thought it was okay. I do not understand why hotels use smooth tile on bathroom showers and floors. When wet this is a problem. Walking back from the pool and there is tile everywhere even in the elevator. My 5yr old fell in the shower because the tile is smooth there too.

Review collected in partnership with Hampton

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Navarre, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Was greeted by the front desk clerk with a smile and pleasant attitude. Check-in was smooth and quick. Bed was not as comfortable as other HI&S hotels we have stayed in. The room was clean. The remote for the TV was not working and was quickly replaced with a working remote. Breakfast was okay nothing that really gave a WoW... More 

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Oceanside, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

our flight was cancelled, was able to get a room to accommodate family of 5. Clean in lobby and in room. Shuttle service was a great feature for us and was easy to book throughout the day to get family to airport. Easy access to restaurants and shopping.

Review collected in partnership with Hampton

Was this review helpful? Yes
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