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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Certificate of Excellence
3.0 of 5
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10434 Midtown Parkway, Jacksonville, FL 32246
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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
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Ranked #28 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
W5402LJvictoriam West Palm Beach, Florida
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260 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great service, complimentary breakfast, complimentary dinner, nice lobby with big screen tv, very comfortable. perfect location for dining and shopping. Clean and the price is good for what is offered.

Review collected in partnership with Homewood Suites by Hilton

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Miami, United States
1 review
4 of 5 stars Reviewed 1 week ago

Location is great.. In the heart of shopping heaven. With free breakfast and lunch it is also easy if you done feel like heading out too soon. Overall great business place to stay. Recommended for business travelers or small family.

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed 1 week ago

Stay here. Great breakfast. Great dinner. Great rooms. Everything was awesome. I was here on a business trip and I will be back and I hope I can stay here again. Man, trip advisor is making me type out 200 characters, when I only need 20 or so. In jacksonville? Stay at this hotel.

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Columbia, Missouri
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this hotel from Aug-Nov 2013. Phenomenal hotel, staff, location. There is everything you could want within the shopping center. So walking to most things is 10-15. Some I would suggest driving, they are still wishing the shopping center but more a 20-3o min walk. The staff is awesome and the food is great. Taste is awesome and variety is... More 

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Cedar Grove, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nice. The staff is very service-oriented. It is having some updating done. The breakfast is quirky. There is a line that forms around the waffle maker blocking access to the rest of the food. Housekeeping is unreliable if you leave your room past 11:30 a.m. They have a bit of an attitude. The place is clean... More 

Review collected in partnership with Homewood Suites by Hilton

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Daphne, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

renovation was incomplete. appliances, bathroom and exercise rooms were awful. Need to pay special attention to these kind of items. Will not book at this Hotel in the future. We were coming back in the middle of this Month and cancelled our reservation. Found Marriott Hotel in same area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here at the beautiful St Johns Town Center.... We are located in the best location in town. Yes we had a full renovation and was completed in October of 2014. Our fitness center had a full up-grade as well all new equipment. We offer a full hot complimentary breakfast daily and Monday... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Not really anything to complain about. Loved that it was pet friendly, great location, bed was comfortable. Would loved it if there was a hot tub available. Even better would have been a pet daycare available instead of leaving them in the room. Over all a great place.

Review collected in partnership with Homewood Suites by Hilton

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robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the St Johns Town Center. Yes we love our furry friends.There is a location not very far from the hotel that does offer doggie day care it is called Pet Paradise. We do have a great team and this staff works very hard to provide outstanding customer service. We look... More 

Clarkston, Michigan
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family had a very ggod suite with comfortable beds that was nice and clean. The breakfast area is poorly set up that leads to very frustrated guests. They have a waffle maker which is slow and people back up blocking access to EVERYTHING. Moving the waffle maker could fix this problem. They were also out of coffee originally they... More 

Was this review helpful? Yes 1
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. I am sorry you experienced a very busy and hectic breakfast. We have made some changes to our weekend breakfast and know this will help with those situations. We do look forward to you coming back and experience the changes we have made. Please... More 

Wayne, NJ
Contributor
19 reviews 19 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel but they do not know how to handle breakfast!! They kept running out of food and coffee and supplies and...the waffle maker is right next to cereal and milk and eggs and the lines are enormous! You'd think people never had a waffle before. The line prevents others from getting other food. The waffle maker... More 

Was this review helpful? Yes 1
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here at the St Johns Town Center. I am sorry about your breakfast experience and I can tell you we have addressed your concerns and have implemented a new strategy for our very busy weekend travelers. We do hope you will come back and give us a try. We do have great... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently updated property and the location is great. Being in the heart of St. Johns town center provides tons Dining & Shopping options. Comp Breakfast was excellent , Server ( Ivy ) was FANTASTIC ! Definitely reccommend staying at this property.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. We are a newly renovated hotel in the best location in town! We have a great staff and they work very hard at providing outstanding customer service. We look forward to coming back again in the near future. Please reach out to me directly... More 

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