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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Certificate of Excellence
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10434 Midtown Parkway, Jacksonville, FL 32246
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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
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Ranked #26 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
anabeam Sao Paulo, Brazil
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249 reviews from our community

Traveler rating
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88
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, Brazil
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here during a business trip and I absolutely adored the location, right in the middle of an outdoor shopping center! Obviously, great for shopping and very convenient for restaurants. The rooms are slightly dated but comfortable and very spacious. Recommended!

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Valdosta, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

AC and Phones did not work . I did not sleep well due to the heat. Other than the maint. problems the hotel was very nice . Nice Location. Because of avail. the room was pricy Approx $ 250.00 Staff could have been more helpful . They did take $50.00 of the final bill - Not impressed. Parking was free... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
New Jersey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was so friendly and the breakfast was good. I went for a business trip and I absolutely loved the pillows and the bed was so comfortable. Very clean all the time and loved that there was a mall like 1 block away.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Newport, NC
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in a bit early for a business trip. Room was okay - nothing special, queen bed in a small suite. No upgrades available. First room - key wouldn't work. Several tries -no go. Went back to the desk, had keys reset, took desk manager to room with us, and still no go on the keys. So he sent up... More 

Was this review helpful? Yes 1
Orlando, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, Great service, and great food! I would highly recommend. Shopping center in walking distance. Lots of stores and restaurants to choose from. The breakfast staff was so friendly and accommodating. Will go back again.

Review collected in partnership with Homewood Suites by Hilton

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Daytone Beach Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel for business many times throughout the year and I always have a great experience. Always 100% clean, everyone really helpful and friendly and I feel very safe The location is really great as you can walk to so many stores and restaurants

Review collected in partnership with Homewood Suites by Hilton

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robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the St Johns Town Center, there are over 150 retail shops and restaurants all within walking distance of the hotel. We do offer a complimentary full hot breakfast daily and dinner Monday through Thursday complimentary as well. We have a great staff working hard at providing outstanding customer service. Come... More 

Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was freindly and helpful. Roooms and overall hotel were spotless. Location in Town Center is easy to get to places and loaded with shopping and restaurant options. The free breakfast wasn't top notch, but it was free breakfast.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the St Johns Town Center, there are over 150 retail shops and restaurants all within walking distance of the hotel. We have a great staff that works very hard at providing outstanding customer service. Please reach out to me directly the next time you are traveling to Jacksonville so I... More 

Palm Harbor, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel anyone can stay in. I've stayed in many hotels, this one is clean, quiet and the personnel is friendly and professional. You can actually get a good night sleep in a clean and comfortable room. Love it!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us in the beautiful St Johns Town Center. We are located in the middle of 150 retail shops and restaurants all within walking distance of the hotel. We have a great staff that works very hard at providing outstanding customer service. We offer a complimentary full hot breakfast daily and dinner Monday through... More 

United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Our room was not ready on time. There were lights not working. We had to request items that were supposed to be in the room already ie. hairdryer. And not nearly enough equipment to handle breakfast crowd. The best thing about this hotel was the location.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us in the beautiful St Johns Town Center, we are in the best location in town. It appears we dropped the ball during your stay. This is not at all how we operate. We would like the opportunity to wow you! Please reach out to me directly the next time you are traveling... More 

Viera, Florida
Top Contributor
61 reviews 61 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We checked out this morning and had a wonderful weekend in Jacksonville. The room was very clean and well equipped. The staff was very helpful and pleasant. The reception desk were friendly. But the breakfast was awful. The grits were concrete, the coffee was empty, there were no muffins or bread. This breakfast buffet was not well stocked. If you... More 

Was this review helpful? Yes
robinkrawczyk, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the best location in town. The St Johns Town Center has over 150 retail shops and restaurants all within walking distance of the hotel. We have a great staff that works very hard at providing outstanding customer service. We look forward to coming back for a visit. Please reach out... More 

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