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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

2.5 of 5 4415 Southside Blvd., Jacksonville, FL 32216
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Certificate of Excellence 2014
Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
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Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
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329 reviews from our community

Traveler rating
    242
    56
    18
    7
    6
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136
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Austintown, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was very clean and the staff was quite helpful. Comfy beds! The pool and outside lounge area looked wonderful and if it was not for the rain that evening we would have used it. The hotel was surrounded by several local and chain restaurants to chose from and that made our selection very tough. The breakfast was very... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for reviewing our hotel Brenda, Cleanliness and Customer Service are two things we put a lot of emphasis on. So I'm glad that both met your expectations during your stay with us. And you are right about the location, sometimes it is hard to decide where to go for dinner with all of the options available. I hope the... More 

Fort Lauderdale, Florida
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my friend for three nights, the staff was welcoming and friendly. Everyone we passed said hello. Every morning the breakfast was different, there was a big selection and the food was all hot and fresh. There were lots of restaurants close by the hotel and was only about a 30 minute drive to Saint Augustine. I... More 

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for taking the time to review our hotel! I'm glad that you and your friends enjoyed your stay here! We are lucky to be in such a great location here in Jacksonville, so I'm glad you were able to take advantage of it while you were here. See you next time! -R.T. Fisk More 

Miami, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel, I have stayed at this Hampton Inn for over 10 years. The service is second to none, and the staff is fantastic, customer service is the name of the game at this hotel. I do recommend this location to friends and colleagues. The location is excellent and the area is safe.

Review collected in partnership with Hampton

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for this great review of our hotel! Firstly I want to say that we appreciate your loyalty to us over the last 10 years. There are many options available here in Jacksonville, so I know you could have gone somewhere else if you had wanted to. We like to think that our customer service and attention to detail separates... More 

Knoxville, Tennessee
Top Contributor
160 reviews 160 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family traveled to Jacksonville for the Taxslayer Gator Bowl Game. This hotel is conveniently located about half way between the stadium and the beach. Several excellent restaurants within walking and short drive distance. There's also a great Dunkin Donuts/Baskin Robbins right in front of hotel (which we frequented quite often). The room was nice size, clean, and lots of... More 

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thank you for your review of our hotel! I'm glad that you enjoyed your stay while here in Jacksonville. I hope you and your family enjoyed the game (since you're from Knoxville I assume that you all are Tennessee Fans, so I'm sure that wasn't too hard to do!) and I'm glad you were able to take advantage of everything... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is my second time staying at this hotel that I choose because of its location so closed to UNF I stayed with my mom and my daughter for three days the rooms are very spacious and clean,the convenience of having mini fridge and microwave is outstanding,the excellent breakfast,the convenience of using the hotel gym I would request to have... More 

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for the nice review AnaM47! And thanks a second time for reviewing our hotel again! I see that you reviewed us last December, so I'm glad we were able to reproduce the experience you had last time. Hopefully we'll see you next time as well! Thanks, -R.T. Fisk More 

Outer Banks, NC
Top Contributor
92 reviews 92 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay at hotels in Jacksonville and vicinity every Christmas and found this Hampton Inn property for the first time. We've never experienced more warm, friendly, and helpful hotel staff in any place we've stayed before. Even those with much higher prices can't match the experience we had here. Add to that, consider the locale surrounding the hotel with all... More 

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thank you for the review of our hotel, OBXHawkeye! I'm glad we could make your recent visit to Jacksonville a splendid holiday stay. We really are lucky to be in such a nice location close to a lot of different things. I hope that you had a safe trip home, we look forward to seeing you next time! Safe Travels,... More 

Senior Contributor
45 reviews 45 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I ended our road trip travels with a stay at this hotel after a very long car trip from DC. This hotel is located near shops and restaurants and is not far from the beach. The staff manning the front desk was friendly despite our late check-in. The room was large enough to give us all our... More 

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for the TripAdvisor review, Nevarena! I'm happy to hear that you and your family enjoyed your stay with us. Jacksonville is quite a drive from DC, so I'm sure you were just happy to get off of I-95 for awhile! I hope the rest of your trip went as well as your stay here! Thanks again! -R.T. Fisk More 

Gainesville, Fl.
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this site was choosen because of locality on a week long business trip. As expected this Hampton Inn was just as good as the many others I stayed in. The place looks new and staff was energetic. There are many places to eat and drink within walking distances. I will return to this one for sure!

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for the great review! We have a lot of travelers stay with us every week for business, so I am glad you enjoyed all the advantages of our hotel! If there was anything we could have done to better accommodate you, please let me know at R.T.Fisk@Hilton.com. See you next time! -R.T. Fisk More 

N . Augusta
Top Contributor
76 reviews 76 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will start by saying we use our Hilton Honor Points & this one was lower, now I know why, but it is in a good location for restaurants. I cannot say the staff was friendly or helpful, I was going to the breakfast area the night we checked in 2 days after Christmas, get some fruit & some plastic... More 

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thank you for your review pldincarolina, I am sorry that our hotel did not meet your expectations during your most recent visit to Jacksonville. I apologize for the lack of service from our front desk staff, and I would also like to apologize for the loud guests that were here during your stay. In the future if you wish to... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this particular hotel for three nights. After reading reviews on TripAdvisor, I purposely asked for a room on the top floor, on the SpringHill Suites side of the building, so we would have a quiet stay. The room was very clean and comfortable. The only problem was the noise from the heating/cooling system; we... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
RT_Fisk, Manager at Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area, responded to this review

Thanks for reviewing our hotel on TripAdvisor Melinda! I am sorry about the noise issues you encountered during your stay with us. We have instructed Waste Management not to pick up our trash before 9:00am, but obviously it is something we need to address with them again. As for the room's HVAC unit, I have asked our Maintenance staff to... More 

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Additional Information about Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area

Address: 4415 Southside Blvd., Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area 2.5*
Number of rooms: 128
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Also Known As:
Hampton Inn & Suites Jacksonville-Southside Blvd-Deerwood Pk Hotel Jacksonville
Hampton Inn And Suites Jacksonville-Southside Blvd-Deerwood Pk
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#1 Family Hotel in Jacksonville
#2 Business Hotel in Jacksonville
#5 Romantic Hotel in Jacksonville

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