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All 130 Jacksonville hotels

Hampton Inn Jacksonville East Regency Square

2.5 of 5 Hotel   |   1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
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58%
Ranked #69 of 130 Hotels in Jacksonville
A recent review
5 of 5 stars Reviewed July 9, 2014
Letoya W Columbia, United States
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118 reviews from our community

Traveler rating
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    29
    21
    22
    8
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38
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hampton Inn Jacksonville East Regency Square
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Columbia, United States
1 review
5 of 5 stars Reviewed July 9, 2014

Staff was friendly. I love being greeted with a smile and professionalism. This hotel made me feel like I was at home! The rooms were cleaned and the breakfast was warm. I am brand loyal and this was one of the better hotels.

Review collected in partnership with Hampton

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Hurlburt Field, Florida
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 30, 2014

The staff at this hotel was the highlight of this Hampton Inn. They were friendly, helpful, courteous and professional. The hotel itself is in need of some attention though. The furniture and carpeting have very visible signs of wear and are dated. There are no refridgerators or microwaves in the rooms and for the first day and a half the... More

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Philadelphia, PA
Top Contributor
54 reviews 54 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 24, 2014 via mobile

I've stayed here a few times over the years. The property is very dated. It is clean and in good condition, but rooms look and feel old. No fridge or microwave. Bed was very lumpy and AC had a hard time keeping room cool and reducing humidity. Hallways were hot and sticky, they had caution wet floor signs due to... More

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Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very sorry about the difficulties you experienced during your recent stay at the Hampton Inn Jacksonville East Regency Square. The Hotel is in the early stages of an extensive renovation. The renovation is intended to address many of the deficiencies you may have noticed during your recent stay. We certainly value your patronage and we would be honored... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

Excellent service at this Hampton. Front desk very friendly and we were greeted every morning with a smile from the very pleasant hostess. Our room and the lobby were very clean and comfortable, however the furnishings were quite dated. I was disappointed there was no fridge in our room. Would I stay here again? Absolutely. Do I hope they get... More

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port st lucie, United States
1 review
5 of 5 stars Reviewed June 15, 2014

Very friendly staff and excellent customer service close. Keep up the good work!! The front desk staff made you feel welcomed checking in the hotel. We asked for a late check out it was granted without any problem.

Review collected in partnership with Hampton

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Mulberry, Florida
2 reviews
3 of 5 stars Reviewed June 11, 2014

I chose Hampton Inn because they have always been nice and clean. This hotel was not up to standards. The first thing I noticed was no mini fridge in room. I guess it said that in the description but I missed it. Then there was the god awful bed!!!! It was soft and bouncy, springs sticking in my back, sheets... More

Review collected in partnership with Hampton

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Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

On behalf of the Hampton Inn Jacksonville East Regency Square, I extend my sincere apologies for the absence of a refrigerator in your room and for the overall poor experience you had during your recent overnight stay. The good news is that the Hotel is in the early stages of an extensive renovation. In fact, I am expecting a delivery... More

1 review
5 of 5 stars Reviewed June 8, 2014

My name Darnell, and me and my wife enjoyed our stay there in Jacksonville Florida near the mall. love this hotel, I never have a problem when I stay there. The rooms are always clean and smells wonderful the room. Everyone was very polite and helpful there. The Kleckleys'

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Wow! Thank you for your outstanding endorsement of the Hampton Inn Jacksonville East Regency Square. The Hotel’s staff certainly has a passion for excellence. Everyone who works at the Hampton Inn Jacksonville East Regency Square wants the Hotel to be the #1 place to stay in Jacksonville. Your kind words have been a great encouragement and everyone who works at... More

Tampa, United States
1 review
4 of 5 stars Reviewed June 3, 2014

The hotel staff was friendly and professional. The rooms were clean and orderly, but worn. The bed was comfortable, however it had small square pillows instead of standard or king size. The ice maker down the hall was not working. It was conveniently located for my visit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very sorry about the broken ice machine and the condition of the pillows in your room. Although some of the furnishings in the rooms at the Hampton Inn Jacksonville East Regency may be worn, the staff takes great pride in ensuring that each room is immaculate. Every room at the Hotel is inspected every day, and in some... More

Gainesville, United States
1 review
4 of 5 stars Reviewed May 30, 2014

Nice hotel very clean and affordable. Conveniently located to 295 bypass, beaches, and restaurants. would stay here again when in the Jacksonville area. Clean lobby, normal continental breakfast items

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback. We will look forward to having you as our guest again! More

Orlando, Florida, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2014

This is one of the nicer hotels I've stayed at, and I stay at hotels 150+ nights a year for work. It's very clean, quiet and the front desk staff are always pleasant to talk to. Caroline at the front desk was very friendly and helpful

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very pleased that you had an excellent experience at the Hampton Inn Jacksonville East Regency Square. The Hotel is very quiet because of its perfect location and its outstanding clientele. I am also very pleased that Caroline was able to offer you the excellent service that our guests have come to expect. We were honored to serve you... More

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Additional Information about Hampton Inn Jacksonville East Regency Square

Address: 1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville East Regency Square 2.5*
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Also Known As:
Hampton Inn Jacksonville East Regency Square Hotel Jacksonville
Jacksonville Hampton Inn

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