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All 131 Jacksonville hotels

Hampton Inn Jacksonville East Regency Square

2.5 of 5 Hotel   |   1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
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59%
Ranked #67 of 131 hotels in Jacksonville
A recent review
4 of 5 stars Reviewed June 3, 2014
Paul P Tampa, United States
  • Reviews (111)
  • Photos (19)
  • Amenities
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  • Room tips (10)
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111 people have reviewed this hotel

Traveler rating
    36
    27
    20
    21
    7
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36
22
8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Hampton Inn Jacksonville East Regency Square
See the most recent reviews
Tampa, United States
1 review
4 of 5 stars Reviewed June 3, 2014

The hotel staff was friendly and professional. The rooms were clean and orderly, but worn. The bed was comfortable, however it had small square pillows instead of standard or king size. The ice maker down the hall was not working. It was conveniently located for my visit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very sorry about the broken ice machine and the condition of the pillows in your room. Although some of the furnishings in the rooms at the Hampton Inn Jacksonville East Regency may be worn, the staff takes great pride in ensuring that each room is immaculate. Every room at the Hotel is inspected every day, and in some... More

Gainesville, United States
1 review
4 of 5 stars Reviewed May 30, 2014

Nice hotel very clean and affordable. Conveniently located to 295 bypass, beaches, and restaurants. would stay here again when in the Jacksonville area. Clean lobby, normal continental breakfast items

Review collected in partnership with Hampton

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Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback. We will look forward to having you as our guest again! More

Orlando, Florida, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2014

This is one of the nicer hotels I've stayed at, and I stay at hotels 150+ nights a year for work. It's very clean, quiet and the front desk staff are always pleasant to talk to. Caroline at the front desk was very friendly and helpful

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very pleased that you had an excellent experience at the Hampton Inn Jacksonville East Regency Square. The Hotel is very quiet because of its perfect location and its outstanding clientele. I am also very pleased that Caroline was able to offer you the excellent service that our guests have come to expect. We were honored to serve you... More

Cumming, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 23, 2014

Great hotel, friendly and helpful staff. Be sure to ask about Engine 51 Craft Brewery and Singleton's Seafood. Two great places suggested by a knowledgeable front desk staff. The hotel is just of the freeway (about a half mile) to be quiet and easy to get in and out.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Some of our employees have lived in Jacksonville for over 20 years and they are the experts when it comes to exploring the over 1,000 restaurants options in Jacksonville. The Engine 51 Craft Brewery is one that I have not tried myself, but now that you have recommended it, I will make sure that I give it a try this... More

The Villages, United States
1 review
2 of 5 stars Reviewed May 9, 2014

I spent two nights in a room with a sofa that allowed the guest to fall completely through to the floor when he sat on it. It was really a serious hazard that could have really hurt the guest. I complained twice to the front desk, and although I was offered another room, the maids simply put the pillow back... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for bringing the broken sofa to our attention. The Hampton Inn Jacksonville East Regency Square is in the early stages of an extensive renovation and the renovation will include new furniture in each room. I am very sorry that the Hotel's staff was unable to repair the broken sofa during your stay. We certainly hope that you will... More

Glastonbury, Connecticut
2 reviews
2 of 5 stars Reviewed May 9, 2014

Most stays at a Hampton have been great. This one was not. Very little seemed to work well: room was not made up; outside door didn't lock on its own; shower stall floor was so slippery that I feared a fall; some staff reflected a "don't care" attitude.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very sorry that you had a disappointing experience at the Hampton Inn Jacksonville East Regency Square. Your feedback is a valuable tool that we use to improve the Hotel. I will be sharing your comments with the Hotel's employees at the next staff meeting. Thanks for your feedback. More

Cocoa, United States
1 review
5 of 5 stars Reviewed April 27, 2014

This property is convenient to I-295 E. Walmart is across the street in case you forget anything. The b'fast was hot and tasty and the coffee was free flowing. The rooms were very clean and quiet. And the hotel staff most helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your kind words about the Hampton Inn Jacksonville East Regency Square. We will look forward to serving you again! More

New York
Top Contributor
145 reviews 145 reviews
114 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed April 23, 2014

We just stopped at this hotel again and are very pleased to say that this is now a totally smoke free hotel! It continues to be a clean and wonderful place to stay, but now it is better! It is a convenient stop right off of 295, it has a clean and sparkly pool and hot tub to relax in.... More

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for posting your updated review on Trip Advisor. The Hampton Inn Jacksonville East Regency Square is in the early stages of a complete renovation and we are very excited because we know that the renovation will positively impact our guests once everything has been completed. As always, we will be looking forward to your next visit! More

oxford, United States
1 review
5 of 5 stars Reviewed April 21, 2014

I had several problems during my stay, but there was an employee around every corner eager to help and empowered to act. When I checked in my tv was not working and there was no refrigerator. In less than 5 minutes a maintenance man came with a refrigerator fixed my tv and then the manager called ten minutes later to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I was very happy to hear how well our team members took care of you during your stay. We work very hard to deliver the best service to every guest that stays at the Hampton Inn Jacksonville East Regency Square. Thank you for giving us the opportunity to serve you! More

Beaver Dam, United States
1 review
5 of 5 stars Reviewed April 17, 2014

Very nicely located with exceptionally clean rooms. The staff was very friendly and the continental breakfast had a little bit of everything. Would definitely stay again and would recommend this hotel to friends and family.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback. We will look forward to having you as our guest again! More

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Additional Information about Hampton Inn Jacksonville East Regency Square

Address: 1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville East Regency Square 2.5*
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Also Known As:
Hampton Inn Jacksonville East Regency Square Hotel Jacksonville
Jacksonville Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
112

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