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All 131 Jacksonville hotels

Hampton Inn Jacksonville East Regency Square

2.5 of 5 Hotel   |   1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
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59%
Ranked #67 of 131 hotels in Jacksonville
A recent review
3 of 5 stars reviewed 3 days ago
Jonathan F Tampa, United States
  • Overview
  • Reviews (111)
  • Photos (19)
  • Amenities
  • Q&A
  • Room tips (10)
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111 people have reviewed this hotel

Traveler rating
    36
    27
    20
    21
    7
See reviews for
36
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8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Tampa, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The check in process was quick. The area seemed good from what I could tell. The breakfast was average the staff was great very friendly. The only issues I had was the smoke detector in the room was hanging out of the wall by the wires. There was a yellow post it note on the head board of the bed... More

Review collected in partnership with Hampton

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Wesley Chapel, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The fellow who checked me in had sweat marks on his polo. That should have clued me in. The room smelled musty and moldy. The bathroom hadn't been refreshed in years. We all became stuffy from the smell and condition of the room

Review collected in partnership with Hampton

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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is characteristic of the Hampton/Hilton experience - very good quality facility and outstanding service - at a reasonable price. Just right for business travelers and families. AND they have reserved parking for Diamond members!

Review collected in partnership with Hampton

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Columbia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was friendly. I love being greeted with a smile and professionalism. This hotel made me feel like I was at home! The rooms were cleaned and the breakfast was warm. I am brand loyal and this was one of the better hotels.

Review collected in partnership with Hampton

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Hurlburt Field, Florida
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff at this hotel was the highlight of this Hampton Inn. They were friendly, helpful, courteous and professional. The hotel itself is in need of some attention though. The furniture and carpeting have very visible signs of wear and are dated. There are no refridgerators or microwaves in the rooms and for the first day and a half the... More

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Philadelphia, PA
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here a few times over the years. The property is very dated. It is clean and in good condition, but rooms look and feel old. No fridge or microwave. Bed was very lumpy and AC had a hard time keeping room cool and reducing humidity. Hallways were hot and sticky, they had caution wet floor signs due to... More

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Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

I am very sorry about the difficulties you experienced during your recent stay at the Hampton Inn Jacksonville East Regency Square. The Hotel is in the early stages of an extensive renovation. The renovation is intended to address many of the deficiencies you may have noticed during your recent stay. We certainly value your patronage and we would be honored... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

Excellent service at this Hampton. Front desk very friendly and we were greeted every morning with a smile from the very pleasant hostess. Our room and the lobby were very clean and comfortable, however the furnishings were quite dated. I was disappointed there was no fridge in our room. Would I stay here again? Absolutely. Do I hope they get... More

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port st lucie, United States
1 review
5 of 5 stars Reviewed June 15, 2014

Very friendly staff and excellent customer service close. Keep up the good work!! The front desk staff made you feel welcomed checking in the hotel. We asked for a late check out it was granted without any problem.

Review collected in partnership with Hampton

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Mulberry, Florida
2 reviews
3 of 5 stars Reviewed June 11, 2014

I chose Hampton Inn because they have always been nice and clean. This hotel was not up to standards. The first thing I noticed was no mini fridge in room. I guess it said that in the description but I missed it. Then there was the god awful bed!!!! It was soft and bouncy, springs sticking in my back, sheets... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

On behalf of the Hampton Inn Jacksonville East Regency Square, I extend my sincere apologies for the absence of a refrigerator in your room and for the overall poor experience you had during your recent overnight stay. The good news is that the Hotel is in the early stages of an extensive renovation. In fact, I am expecting a delivery... More

1 review
5 of 5 stars Reviewed June 8, 2014

My name Darnell, and me and my wife enjoyed our stay there in Jacksonville Florida near the mall. love this hotel, I never have a problem when I stay there. The rooms are always clean and smells wonderful the room. Everyone was very polite and helpful there. The Kleckleys'

Was this review helpful? Yes
Jared S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Wow! Thank you for your outstanding endorsement of the Hampton Inn Jacksonville East Regency Square. The Hotel’s staff certainly has a passion for excellence. Everyone who works at the Hampton Inn Jacksonville East Regency Square wants the Hotel to be the #1 place to stay in Jacksonville. Your kind words have been a great encouragement and everyone who works at... More

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Additional Information about Hampton Inn Jacksonville East Regency Square

Address: 1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville East Regency Square 2.5*
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Also Known As:
Hampton Inn Jacksonville East Regency Square Hotel Jacksonville
Jacksonville Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
112

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