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Hampton Inn Jacksonville East Regency Square

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1021 Hospitality Lane, I-295 East Beltway at Monument Road, Jacksonville, FL 32225
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Hampton Inn Jacksonville East Regency Square
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Hampton Inn Jacksonville East Regency Square
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166 reviews from our community

Traveler rating
    50
    40
    31
    27
    18
See reviews for
57
28
15
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Top Contributor
78 reviews 78 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have never waited so long to be served at a hotel in my life. Check on was slow and when I came back later asking for a dinner recommendation the woman was not helpful or kind and basically thrust a list of chain restaurants at me and sent me on my way. Beyond that the hotel was clean albeit... More 

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North Topsail Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was a nice hotel. It is clean and the staff were nice. Breakfast was good as well. If I get back to this area, I will stay here. The internet functioned well anbd the rooms were clean. The house cleaning staff were friendly as well. Nothing really not to like.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Appleton WI
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I want to preface this first and say this is my first negative review of a hotel. So for me to be writing this says something about this hotel. I booked this hotel for 10 nights while visiting my son in college. My wife and I are traveling with our two daughters. We booked this hotel because our oldest daughter... More 

Was this review helpful? Yes 4
Clermont, Florida
Top Contributor
335 reviews 335 reviews
53 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a Hilton Diamond Member the reason I stayed here was that it was close to my appointments the following day. I can assure you I WILL NOT stay here again as there are far better options in Jacksonville in reference to Hampton properties... Check in was fine but from that point on it wasn't anything to write home about....Older... More 

Was this review helpful? Yes 1
Enfield, Connecticut
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 14, 2015 via mobile

Just spent a week at this property, and sadly it did not measure up to what I normally expect from Hampton Inn. The people were all very nice, but the property itself was substandard. The furniture is old and too often dirty/stained, and the facility just feels unclean. The chair in my room had ugly stains, the tub had gouges,... More 

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Jamie S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your feedback, we strive to have excellent service and your feedback is very important to us. We also ensure that we take care of every guest and make them feel welcomed by creating a friendly and comfortable atmosphere. Reviewing your survey I understand that we did not meet some of your expectations. I want to extend my... More 

Morogoro, Tanzania
Contributor
12 reviews 12 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 14, 2015

My parents love to stay at this hotel when they visit family in Jacksonville and in February I was able to travel with them. I can see why they like it so much. Considering the low price, I was surprised to find that our room had many nice extras like free WI-Fi, iron/board, microwave, fridge, large desk, upholstered chair with... More 

Was this review helpful? Yes
Jamie S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback, we strive to have excellent service and your feedback is very important to us. We also strive to ensure that we take care of every guest and create a welcoming, friendly and comfortable atmosphere. We hope you continue to give us the opportunity to meet your lodging needs and expectations. More 

Graham, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

I made a last minute decision to go to the Daytona 500. Knowing that hotels nearer to Daytona would cost a ton of money, I began looking for something in the Jacksonville area that was affordable. To my surprise, I found this Hampton Inn with a EXCELLENT price even with it being race weekend. The hotel was easy to access... More 

Was this review helpful? Yes
Jamie S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback, we strive to have excellent service and your feedback is very important to us. We also strive to ensure that we take care of every guest and create a welcoming, friendly and comfortable atmosphere. We hope you continue to give us the opportunity to meet your lodging needs and expectations. We look forward to... More 

Tallahassee, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 7, 2015

This is the third time I've stayed at this particular Hampton Inn in Jacksonville and each time has been a wonderful, hassle-free experience. The staff is always professional and friendly, the rooms are nice and clean, there is ample parking and the complimentary breakfast is plentiful and tasty. I will continue to stay here when I return to Jacksonville and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jamie S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback, and your continued business. We strive to have excellent service and your feedback is very important to us. We also strive to ensure that we take care of every guest and create a welcoming, friendly and comfortable atmosphere. We hope you continue to give us the opportunity to meet your lodging needs and expectations.... More 

panama city, United States
1 review
5 of 5 stars Reviewed March 5, 2015

the hotel is located next to J.U. and the port of jacksonville easy to get to and get around , all the stuff you need located close by.. great stay and good rest at the hotel.. we will be back. walmart across the street lots of places to eat plus great breakfast too

Review collected in partnership with Hampton

Was this review helpful? Yes
Jamie S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your positive feedback, we strive to have excellent service and your feedback is very important to us. We also strive to ensure that we take care of every guest and create a welcoming, friendly and comfortable atmosphere. We hope you continue to give us the opportunity to meet your lodging needs and expectations. We look forward to... More 

Holly Springs, North Carolina
Senior Contributor
25 reviews 25 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 27, 2015

We are hilton honors members, so when we travel by car we usually select a Hampton Inn or some Hilton Property. We like Hamptons because of the consistency of accommodations and service. In this case it was an anomaly. This Hotel is somewhat dated but clean. Checking in we were not offered amenities that should come with the HH status.... More 

Was this review helpful? Yes 1
Jamie S, General Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your feedback, we strive to have excellent service and your feedback is very important to us. We also ensure that we take care of every guest and make them feel welcomed by creating a friendly and comfortable atmosphere. Reviewing your survey I understand that we did not meet some of your expectations. I want to extend my... More 

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