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Travelodge Inn & Suites Jacksonville Airport

2.0 of 5
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1153 Airport Road, Jacksonville, FL 32218 (Formerly Ramada Hotel Airport)
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1 room 1 guest
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Travelodge Inn & Suites Jacksonville Airport
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • German first
  • Spanish first
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  • All months
    (261)
  • Mar-May only
    (91)
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    (54)
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    (64)
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There are newer reviews for Travelodge Inn & Suites Jacksonville Airport
See the most recent reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2015

I checked into this hotel on June 26th and checked out on July5th... When I first opened the door , all I could smell was a really bad musty smell.... I checked the bedding like I always do and I found burn holes in the comforter and also on the blanket... and the sheets were all stained.... As I was... More 

Was this review helpful? Yes 1
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Please accept my personal apologies for the inconvenience you experienced with your stay at Travelodge. Your experience with Travelodge was not the quality of service that we have promised to provide to our guests. When calling to make your advance reservation, please ask for me and I will personally assist you. Thank you for choosing Travelodge and I look forward... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed July 6, 2015

I visited this hotel for July 4th weekend. After reading some of the other recent reviews, I found myself appalled. The staff was extremely friendly and accommodating. The complimentary continental breakfast was great. My room was extremely clean and maintained, just like the rest of the property. The lobby seemed like it was recently renovated. I visited with family and... More 

Was this review helpful? Yes
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Thank you and please visit again. More 

Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015

I was just here this past weekend for 4th of July. I loved my last visit so much that I made sure to stay here again. The hotel was completely booked. There were families and children all around. Clearly, guests feel safe if their families are here. The management was very kind to us and extremely helpful. The rooms were... More 

Was this review helpful? Yes
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Thank you and please visit us again. More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 5, 2015 via mobile

Very poorly managed and dirty. Not for business or vacation travelers. Room wasn't properly cleaned or vaccumed, carpet was smelly/dirty, vents loaded with dust/dirt, comforters dirty and included cigarette burn holes (supposedly a non-smoking room), and more. Needs new management and upgrades. This was one of our worst hotel experiences in 30 years of traveling.

Was this review helpful? Yes 3
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Please accept my personal apologies for the inconvenience you experienced with your recent stay at Travelodge. Your experience with Travelodge was not the quality of service that we have promised to provide to our guest.When calling to make your next reservation at Travelodge, please ask for me and I will personally assist you. I look forward to the opportunity to... More 

Port Saint Lucie, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 18, 2015

Only had one bath towel,broken paper holder,bath tub didn't drain had to stand in water,had non smoking room but had burn marks on bedding.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Please accept my personal apologies for the inconvenience you experienced with your recent stay at Travelodge. Your experience with Travelodge was not the quality of service that we have promised to provide to our guest.When calling to make your next reservation at Travelodge, please ask for me and I will personally assist you. I look forward to the opportunity to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2015

Well from the beginning we called to make sure they had a vacancy and we had a hotel coupon book that allotted 15$ off and they told us on the phone they did but when my fiancé went inside the owner was trying to scam him n tell us they didn't.. Then when he walked away the receptionist looked and... More 

Was this review helpful? Yes 1
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Please accept my personal apologies for the inconvenience you experienced with your recent stay at Travelodge. Your experience with Travelodge was not the quality of service that we have promised to provide to our guest. The meeting room had family re-union party and was really crowded. When calling to make your next reservation at Travelodge, please ask for me and... More 

Avon Park, Florida
1 review
3 of 5 stars Reviewed June 9, 2015

The room was hot upon arrival with prior reservations. And the towel were very dry and crunchy.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Please accept my personal apologies for the inconvenience you experienced with your recent stay at Travelodge. Your experience with Travelodge was not the quality of service that we have promised to provide to our guest.When calling to make your next reservation at Travelodge, please ask for me and I will personally assist you. I look forward to the opportunity to... More 

Saint Simons Island Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 2, 2015

This is one of few Jacksonville Airport Parking hotels spots that will let you leave you car for two weeks instead of one. We live an hour away from JAX and frequently have either an early morning departure or late night arrival. By booking one night with the hotel's park and stay plan, we left our car for two weeks... More 

Was this review helpful? Yes
Crossville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2015

This hotel looked good on paper but was terrible. We stayed in 2 different rooms. 1st room filthy carpet, dirty coffee pot, dirty desk drawer, cigarette burns on spreads, chair and carpet (non-smoking room), spread filthy. 2nd room new carpet not stretched, broken plastic on air unit, commode required service before we could even use it, plugged. (was it cleaned?),... More 

Was this review helpful? Yes 1
Dilip M, General Manager at Travelodge Inn & Suites Jacksonville Airport, responded to this review

Please accept my personal apologies for the inconvenience you experienced with your recent stay at Travelodge. Your experience with Travelodge was not the quality of service that we have promised to provide to our guest.When calling to make your next reservation at Travelodge, please ask for me and I will personally assist you. I look forward to the opportunity to... More 

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