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Holiday Inn Express & Suites Jacksonville Airport

Certificate of Excellence
2.5 of 5
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1200 Airport Road, Jacksonville, FL 32218 (Formerly Wingate by Wyndham Jacksonville Airport)
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1 room 1 adult
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Holiday Inn Express & Suites Jacksonville Airport
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364 Reviews from our TripAdvisor Community

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Portland
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nice and friendly staff.. Love the Jacksonville hospitality shown. The location put us right near the airport which was great and the shuttle service. The hotel and room were very modern and clean. We will definitely return!

Helpful?
Thank Adam W
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time out to share such kind words, we look forward to seeing you the next time you are in town. More 

Lincoln, New Hampshire
Level Contributor
49 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel perfect, close to JAX airport, staff friendly, rooms clean and perfect, have shuttle service 24 hours to the airport, shuttle came punctually, shuttle clean and great. Only little thing they could fix: one smells cleaning agent or deodorizer in the room. They were nice enough to let me try another room, was the same so no sense in changing.... More 

Helpful?
Thank navratil46140
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time out to share such kind words, we look forward to seeing you the next time you are in town. More 

Saint Augustine, Florida
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay in this hotel the nights before early morning flights at JAX airport. It is always clean and quiet. The staff always have a shuttle ready for me to get to the airport on time and check in and out is quick.

Helpful?
Thank Theresa B
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to comment on your recent stay. It's our goal that all of our guests become returning guests so we look forward to serving you again. More 

Seneca Falls, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was a quick night stay- we were in at 8pm and out by 7am. The staff was pleasant and the hotel had all the usual amenities. However, the rooms could have been a little cleaner and the breakfast was room temp but hey it was complimentary so you can't really say much. It would have been nice to know... More 

Helpful?
Thank kmk818
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to comment on your recent stay. It's our goal that all of our guests become returning guests so we look forward to serving you again. More 

Altamonte Springs, Florida, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 30, 2015

I had the pleasure of staying in this great location again, and it was just as pleasant as the first time. This time, our room on the 2nd floor overlooked the lobby, and I was worried about noise from an imaginary group of drunken guests holding an imaginary rave in the lobby whilst everyone slept, but if that rave did... More 

Helpful?
Thank Avitable
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to comment on your recent stay it is always amazing to see your face every time you are in Jacksonville. It's our goal that all of our guests become returning guests so we look forward to serving you again and again and again but next time I promise to add rocks to your overly... More 

San Diego, California
Level Contributor
196 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

Had a short overnight stay here and it was great! The memory foam bed was a dream and the room was very clean. Complimentary breakfast was good and they even had hot selections which is new to me for a free breakfast. Free shuttle to and from the airport.

Helpful?
Thank Adam J
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time out to share such kind words, we look forward to seeing you the next time you are in town. More 

Mansfield, Texas, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 14, 2015

My husband and I stayed for an overnight stay since we were flying out early in the morning. The front desk clerk was very nice and professional. We stayed in a King room, which was very spacious that included a sitting area and a nice sized bathroom. The selection of the breakfast buffet was plentiful and the food was well... More 

Helpful?
Thank Katie M
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time out to share such kind words, we look forward to seeing you the next time you are in town. More 

Houston, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

Loved it! Holiday inn Express is just the best! I was given a warm greeting and a warm oatmeal raisin cookie! Isn't that the best? My room was clean and comfortable and the staff couldn't have been nicer. I definitely want to stay here again.

Helpful?
Thank Jim H
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to comment on your recent stay. It's our goal for first time guests to become returning guests so we look forward to serving you again. More 

Atlanta, Georgia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

Was looking for a clean, reasonably priced hotel near the airport, found it at the Holiday Inn Express & Suites. Conveniently located not only near the airport, but near several restaurants and shopping centers as well. Friendly staff, clean room. I highly recommend it.

Helpful?
Thank Dave S
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

We are happy to hear that your stay with us went so well, we value you as a customer and are looking forward to hosting you and your family again. If there is anything else you may need feel free to contact us at anytime. More 

Hudson, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2015

Very nice room and receptionist typical of the Holiday Inn Express. Always appreciate the included wifi and breakfast bar which makes the pricing very competitive. The bonus was the easy walk to chain restaurants nearby.

Helpful?
Thank Brian H
ChalleeBarton, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service More 

Questions? Get answers from hotel staff and past guests. Ask a question

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