I will never stay here again. Our family vacation this year was to Jacksonville, and in researching hotels we came across this one. It seemed appealing because of the stove, refrigerator and microwave, as sometimes we like to bring a few groceries back to the room to cook if someone gets hungry after we are in for the night. When... more

We stayed here for 2 nights and it was horrible. The "non-smoking" rooms reeked of stale cigarettes, there was mold growing in the room, one of the mattresses smelled like urine, and we were kept company by the roaches. I talked to the front office and we either had the option of a refund or a new room. Because we... more

I booked this hotel online for a 16 day stay. My husband and I arrived, checked into the hotel and instead of using the credit card we decided to pay cash for the entire stay. The person behind the counter told us the total for the 16 days and gave us a receipt. On our 14th day we go out... more

Extremely bad experience, would not recommend to anyone especially my worst enemy! Upon arrival was greeted by 2 "Sun Suites" employees that couldn't have cared less about checking us in...very non-professional to say the least....took 1 full hour. The "security guard"/front desk man, stated he couldn't find where our reservation had been made or confirmed (STRIKE 1). After about 45... more