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Sun Suites Of Jacksonville

Hotel website
8555 Baymeadows Way, Jacksonville, FL 32257
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1 room 1 guest
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Sun Suites Of Jacksonville
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34 Reviews from our TripAdvisor Community

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Traveler rating
    8
    5
    2
    5
    14
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4
4
8
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (10)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (6)
All months
1 review
5 of 5 stars Reviewed May 9, 2015

Best weekly rate around, but most importantly the service. I would like to acknowledge the excellent service I received from Shay & Della.Anything questions I needed answered they,where so helpful . I will stay again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 22, 2014 via mobile

I have stayed at several extended stays and this has been the best so far. The Rooms have been updated and clean. The staff is friendly and really care about the guest.You dont see any undesirable guest so its very peaceful. I recommend you give them a try.

Was this review helpful? Yes
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Thank you for the kind words. The staff works very hard to provide great service and a hospitable environment for all of our guests. We want to make everyone feel at home. We value your business and realize you have many options in your lodging choices and greatly appreciate you choosing to stay with us! We hope we can continue... More 

Jacksonville, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

All the positive review have been posted by management. Rooms need to be updated, some rooms have two microwaves, one working one for display. The one room I looked at smelled like urine,vomit and feces combined. The permanent residents look scary, and they just hangout outside the doors.

Was this review helpful? Yes 1
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Thank you for taking the time to post a review about Sun Suites of Jacksonville. We appreciate all feedback and take your comments seriously. I would like to apologize for your experience with us; this is certainly not our standard and I will personally look into it. ALL of our reviews are genuine guest reviews and this feedback helps us... More 

1 review
5 of 5 stars Reviewed October 30, 2014

The Sun Suites staff were very helpful in finding the best price that suited my needs. They have a great afterhour staff in case of an emerency, like getting locked out of your room at 11pm or fridge going out and needing relacement, which both situations hapened to me. The rooms were accomodating to include the minikitchen but beware, there... More 

Was this review helpful? Yes
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Thank you for taking the time to post a review about Sun Suites of Jacksonville. We always strive to provide the best service in the industry and make everyone feel at home. We value your business and realize you have many options in your lodging choices and greatly appreciate you choosing to stay with us. We look forward to serving... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 5, 2014 via mobile

Even with upgrades, not up to rate increases, no consideration for long term stay. Between the bad mantainece and poor maid service the security and safety issues are below standards. Factor in the parking lot is full of trucks, with tools & Equipment hanging from the sides, which the hotel says they're not responsible. Prostitutiion & drug activity is rampant.... More 

Was this review helpful? Yes 4
Allentown, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 19, 2014

very deceiving,dirty falling apart, loud,location to highway close by. stinks furniture gross rusty I wouldn"t recommend this place to my worst enemy. bathrooms YUK! Kitchen YUK! lines used my own. sitting area none table falling off the walls. Have pics which I will be sending to their corporate offices. They should pay me for enduring this hell. I fI could... More 

Was this review helpful? Yes 1
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Thank you for taking the time to post a review about Sun Suites of Jacksonville. We appreciate all feedback and take your comments seriously. I would like to apologize for your experience with us; this is certainly not our standard and I will personally look into it. We are constantly striving to improve and hope you will consider giving us... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 26, 2014

Well we lived here for 8 months and in those 8 months we where bounced around rooms 3 times only to get the worse one ever . Toilet runs none stop ! Tub too! 8 months Ac leaks across floor every so often . Table fell off wall 3 months Roaches everywhere & spiders Broken drawers 8 months No microwave... More 

Was this review helpful? Yes 3
Jacksonville, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

Great Staff & Maintenance. Stayed there three months and was impressed with overall quality and helpfulness of everyone. Good neighborhood with lots choices for dining, shopping. Very quiet in rooms and especially at night time. Very good internet. I would definitely recommend. Cool Tip: Make a Reservation.

Was this review helpful? Yes 1
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Thank you for taking the time to post a review about Sun Suites of Jacksonville. We always strive to provide the best service in the industry and make everyone feel at home. We value your business and realize you have many options in your lodging choices and greatly appreciate you choosing to stay with us. We look forward to service... More 

Albany, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 13, 2014

My overall stay was riddled with disappointment.As far as the comfort of my room it was poor ...the bed linens were ragged and hole filled....the bathroom linens were cheap n poor quality, every bath left our bodies covered in lint. The neighbors on both sides and above us were entirely too loud in the sleeping hours. Constant foot traffic around... More 

Was this review helpful? Yes 2
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Thank you for your response. We appreciate all feedback and take your comments seriously. I would like to apologize for your experience with us; this is certainly not our standard and I will personally look into it. We are constantly striving to improve and hope you will consider giving us a second chance. Again, your comments are greatly appreciated. Thank... More 

florida
1 review
5 of 5 stars Reviewed December 20, 2013

I highly recommend this place I was there over a year and they treated me like family the entire stay. The manager ladella is awesome cares about every detail and will help you any way she can. The staff is helpful and friendly

Was this review helpful? Yes
SSJacksonville, General Manager at Sun Suites Of Jacksonville, responded to this review

Hello and thank you for the kind words. The staff works very hard to provide great service and a hospitable environment for all of our guests. We want to make everyone feel at home. We value your business and realize you have many options in your lodging choices and greatly appreciate you choosing to stay with us! We hope we... More 

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