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Holiday Inn Express & Suites Jacksonville - SE Med Center Area

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4791 Windsor Commons Court, Jacksonville, FL 32224
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Holiday Inn Express & Suites Jacksonville - SE Med Center Area
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Holiday Inn Express & Suites Jacksonville - SE Med Center Area
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38 reviews from our community

Traveler rating
    23
    10
    4
    1
    0
See reviews for
15
8
5
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Benton
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this Holiday Inn Express which is conveniently located to a Publix (within walking distance) and lots of eateries. The hotel is clean, well-maintained and feels very safe. Our king suite was spacious and well-lit. It had a quiet fridge, microwave, coffee service and in-room safe. There is also a small sofa. The bed was a little firmer... More 

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Thunder Bay, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed one night on our way to Alabama. Front desk was awesome, booked the room on the road and spoke to Sharon who could not have been nicer. On arrival Sharon checked us in and was extremely professional and friendly. Our room was clean and comfortable. Would definitely stay at this location again.

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Stuart, Florida
Top Contributor
60 reviews 60 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel during a post-op visit at the Mayo Clinic. This hotel is conveniently located - within 3 miles - to the Mayo Clinic. The hotel offers a complimentary shuttle service to and from the Mayo Clinic. In addition, the hotel offers complimentary WiFi and breakfast. The room was spacious, quiet and comfortable and all at very reasonable... More 

Was this review helpful? Yes 1
Cape Coral, Florida
Top Contributor
63 reviews 63 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Above average hotel which since it's relatively new, should be this way. Layout is a little differently from other HIE's but still very nice. A semi-private breakfast area is nice, so you don't feel like you are "on display" for everyone coming and going from the lobby. Very nice, small indoor / outdoor pool. I would return.

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Orlando, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel on March 5th and thoroughly enjoyed our room and breakfast. The only issue we encountered was the lobby smelled terrible of cigarette smoke. They allow folks to stand just inside or right outside the front door smoking which inundates the lobby with smoke smell. We complained when checking in but the front desk clerk just... More 

Was this review helpful? Yes 1
Port Orange, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

This was the first opportunity we had to stay at the Holiday Inn Express and we will be loyal guests of this hotel as we make trips to Mayo Clinic every 3-6 months. The location was ideal, walking distance to a Publix supermarker, Walgreens, and a Ruby Tuesdays restaurant. Also conveniently located to a Shell gas station. A very quick... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 21, 2015

This is a standard hotel with some upgrades in the rooms. The bathrooms are small and everything is pretty basic. However, the beds are really soft and comfortable. Breakfast is mediocre. There is an indoor/outdoor pool which looked nice but we didn't get a chance to use it.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville - SE Med Center Area, responded to this review

Dear Cindy H, Thank you so much for your review of our hotel. I'm glad to hear you found our beds comfortable. However, we regret that the breakfast selection provided did not meet your expectations. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to... More 

Eagleville, Pennsylvania
Top Contributor
70 reviews 70 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 16, 2015

This was a 3 night stay for business at the Mayo Clinic. What initially seemed like an odd location, ended up being very convenient. This hotel is very close to Mayo Clinic (less than 10 minute drive) with easy access to major highways. You can easily walk to Publix for groceries and Ruby Tuesdays for lunch or dinner.The rooms were... More 

Was this review helpful? Yes 3
Chris M, General Manager at Holiday Inn Express & Suites Jacksonville - SE Med Center Area, responded to this review

Thanks Tracey B for reviewing our hotel. We have a great location with easy access to the Mayo clinic, St. Johns town center and beaches. The shopping center adjacent to us is very convenient even for the staff who can grab lunch quickly. We look forward to seeing you on your next trip. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

I have never written a review but this time I thought I should. The bad-nothing. The good-most important friendly helpful staff. I mean everyone. We worked with Sharon most and she is wonderful. I have stayed at a Ritz Carlton and The American Club and her customer service is just as excellent. The hotel was clean and the housekeeping staff... More 

Was this review helpful? Yes 2
Chris M, General Manager at Holiday Inn Express & Suites Jacksonville - SE Med Center Area, responded to this review

Wow, thanks for the kind words. Sharon is a genuine, caring individual who we are lucky to have as a representative of our hotel. We all take great pride in providing superior service and accommodations and we look forward to providing great hospitality on your next visit. More 

Orlando, Florida
Top Contributor
66 reviews 66 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 23, 2015

I stopped by here for one night during a business trip and found the hotel and staff very accommodating. The room had all the amenities one expects and perhaps a little more. It had a microwave, small refrigerator, coffee maker, iron and ironing board, hair dryer and room safe. The facility has a gym and pool, but I didn't have... More 

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