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Extended Stay America - Jacksonville - Baymeadows

2.0 of 5
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8300 Western Way, Jacksonville, FL 32256-0324 (Formerly Homestead Studio Suites - Jacksonville - Baymeadows)
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1 room 1 guest
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Extended Stay America - Jacksonville - Baymeadows
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35 Reviews from our TripAdvisor Community

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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (35)
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    (13)
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    (11)
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Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 3, 2015 via mobile

We booked this room off the internet, it had fair reviews and a good price. However...if you are looking for a typical hotel stay, this is not it. Once we arrived we soon realized this "extended stay" is more like long term housing. Most of the people are living here, like apartments. I met a really nice man in the... More 

Was this review helpful? Yes 3
Marcy S, General Manager at Extended Stay America - Jacksonville - Baymeadows, responded to this review

At first I was so upset to think that you stayed here and had that experience. I realized though that you had the wrong hotel when you said we had grab and go breakfasts which we do not have. Next time that you are in town though consider staying with us we would love to have you! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 22, 2015

Overall the place is filthy, room service offered only once a week, staff not very corteous, basics like toilet paper and towels sometimes unavailable, breakfast bar offers oatmeal, coffee, muffins, energy bars, apples and oranges only, it opens at 600am and by 615 its empty. I will never ever under any circumstances stay at this dump again !

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Jacksonville - Baymeadows, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that your stay with us was not up to our company’s high standards. In response to your feedback, I am increasing our staff during breakfast hours to ensure that all guests are able to take part in our grab-and-go breakfast. I will also be coaching... More 

1 review
5 of 5 stars Reviewed April 20, 2015 via mobile

we make it a point to stay at the baymeadows extended stay whenever doing business in or passing through Jacksonville. You can't beat the value, the rooms are clean and in good shape, never had a problem and the staff is very courteous and helpful.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Baymeadows, responded to this review

Thank you for taking the time to write a review of your stay. We truly appreciate your comments regarding our staff and your stay here at Extended Stay America. I am thrilled we were able to provide you with a comfortable stay at a great rate. Thank you again for your review. We look forward to seeing you in the... More 

Saxapahaw, North Carolina, United States
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 19, 2015

My husband and I stayed here for one night on our way down to Miami. For the price, you really can't beat it. Our room was clean, and had a fridge, microwave, and TV so we were fine for just one night. The only thing I can complain about is that the water in the shower the next morning only... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Baymeadows, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the shower temperature did not meet your expectations and will have our maintenance staff look into the problem. We are sorry for this issue, but are happy to read that we provided you with a clean and affordable stay. Thank... More 

1 review
1 of 5 stars Reviewed March 14, 2015

I wish I could give this hotel negative stars because this was the absolute worst hotel I have ever stayed at .. first of there were hookers and pimps every which way I turned , staff was not friendly at all especially the manager that was on duty during the day shift . Rooms were disgusting the first room I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Baymeadows, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that our staff was not professional and failed to provide you with great customer service. Please accept my apology. In response to your feedback, I am having a meeting with my staff to discuss the events that took place during your stay in order to provide... More 

Orlando, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

I wrote this as a Google review and I'm going to write it here too, because I don't understand why this place has gotten such a bad rap. This was my first time at any kind of Extended Stay and I was leery at first, but it was mostly a positive experience! There were some smoking rooms down my hall,... More 

Was this review helpful? Yes 1
Coral Springs, Florida
Level Contributor
72 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
2 of 5 stars Reviewed July 15, 2014

We have stayed at this hotel at least five previous times and each time I keep coming back because the price you pay is very affordable compared with other hotels but from now on we will have to stay somewhere else. The check-in process took more than 25 minutes and I was the only person at the front desk. The... More 

Was this review helpful? Yes 1
fl
1 review
5 of 5 stars Reviewed April 28, 2014 via mobile

Don't be fooled by negative comments. This was a nice and inexpensive hotel. I got charged exact price with no extra fees or taxes. I highly recommend! Friendly staff, friendly service, clean rooms and lobby, terrific value, quiet, easy to find, quick check-in and checkout.

Was this review helpful? Yes
Cleveland, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed April 6, 2014

I stayed from Sep2013-Mar2014 while in Jacksonville on a contract job. I had no problems. The staff were always friendly and helpful. When I had a light build go out, they had it replaced the next day. TV channels are limited, unless you like ESPN type channels which they have 5. The laundry room is sufficient. You may need to... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 4, 2014

Sombody please close this drug attic hole !!! Transients , Drunks, and drug attics, DO NOT TAKE YOUR FAMILY HERE IF YOU CARE ABOUT THEM !!# why is the authorities allowing this place to stay open ??? There other great hotels in Jacksonville with reasonable rates and safe Family enviroments . Go there.

Was this review helpful? Yes 1
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