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Comfort Suites Baymeadows

2.5 of 5
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8277 Western Way Circle, Jacksonville, FL 32256 (Formerly AmeriSuites)
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Comfort Suites Baymeadows
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Ranked #76 of 130 Hotels in Jacksonville
A recent review
3 of 5 stars reviewed 2 weeks ago
aw4381 Detroit, Michigan
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit, Michigan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I got a room off priceline for 2.5 star in the baymeadows area. I got here and it is a renovated hotel with new laundry facilities and carpet. I feel that this place is just barely a 2.5 star. More of a 2 star. However, the rate I got I was overall happy and staff was nice. No comment on... More 

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Mulberry, FL
Level Contributor
18 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The room was spacious but the carpet was not clean, the shower curtain smelled of mildew, the fan in the bathroom did not work and the lighting was poor. There was mildew on the ceiling in the bathroom. There was paint peeling in the living area. I had a "call ahead guaranteed" rate and the woman that answered the phone,... More 

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Alpharetta, Georgia
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel is very outdated. Room stunk terrible like mildew. Carpet was dirty, stained, and felt wet . Breakfast is terrible . Housekeepers continued to slam doors early in the morning! We went out for breakfast instead . Only upside is there's a lot of restaurants and bars in the area. Wouldn't recommend .

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kuvergee, General Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More 

Fort Lauderdale, Florida
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In Jacksonville the night of June 30th, I arrived at 12:25 a.m. on the 1st of July, 2015. Having obtained this booking through Priceline, I was given a room with a king size bed and sleeper sofa. Male clerk was nice and polite. My room through a negotiated price was $52.00 - $37.00 less that the hotel itself. Great deal.... More 

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kuvergee, General Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Thank you for your comments. We like to hear our hotel is very functional and would like to advise everyone that we will be updating our look really soon. This will make us functional and Very stylish! Hope to see you again soon. Safe Journeys, Jitan Kuverji GM More 

Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel on and off for about a year when I come to town on business. It is ALWAYS very clean and all the staff are friendly and helpful. The rooms are huge and have flat screen tvs, microwaves, refrigerators, and coffee makers. If I ever have an issue with a room, which has only been minor,... More 

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kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Two words "THANK YOU". We love hearing great things about our hotel and I LOVE telling my staff how much of a great impact they make for our hotel. We appreciate your business and will see you soon. Safe Journeys, Jitan Kuverji General Manager More 

Fort Myers, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 14, 2015

This hotel was filthy. The elevators were banged up and dirty. the carpets were dirty. Everywhere smelled like smoking and humidity, and animals. There was never anyone at the front desk. My second day, after returning from work, I came upon my room to find my door was unlocked and open a crack. I have to give it the gentleman... More 

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kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, I am sorry that your stay at my hotel was unpleasant. I have address many of the issues stated and urge you to give us another chance as this is not typical of our hotel. Hope to see you again. Safe Journeys, Jitan Kuverji General Manager More 

Innisfil, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 11, 2015

This hotel has friendly employes and very clean. A pleasure to stay here on our trip.I would recommend hotel for sure. The breakfast room was well stocked and very clean. Also the wifi was very fast compared to other hotels I`ve stayed at.

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kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, THANK YOU FOR YOUR KIND WORDS! I will make sure and pass them on to my staff as they love hearing GREAT remarks about our hotel. Safe Journeys, Jitan Kuverji General Manager More 

Miami, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 4, 2015

We stayed here in the beginning of May 2015 with our cat. Its not a bad hotel, but not its not that great. We have stayed at another Comfort Suites (a newer one) elsewhere and that was a LOT better than this. If in the area again, we would most likely choose somewhere. Positives -- budget friendly -- pet friendly... More 

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Thank you for your comments, they have been sent to the appropriate departments and will be taken care of right away. We hope you give us another chance the next time you are in Jacksonville, FL. Safe Journeys, Jitan Kuverji General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 3, 2015 via mobile

Staff is great, always there to help. Also the cleaning staff is finished in a timely manner to get you to your room on time. Finally, the breakfast is just what you need to start your day. Keep up the good work.

Was this review helpful? Yes 1
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We're so happy to hear our staff was helpful! Your words provide encouragement to keep up the good work. Safe Journeys, Jitan Kuverji More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 3, 2015

when I stayed there in late April of 2015, it was good to the point I would return. but when I was there I was not greeted at check- in (Morris) as I was passing thru the lobby the same night. the night auditor there that night was awesome we talked for a about 20 minutes until he got a... More 

Was this review helpful? Yes 1
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, It’s good to hear you enjoyed your stay. Your constructive criticism was very helpful and we take it seriously. Hopefully your next stay with us is prefect! Safe Journeys, Jitan Kuverji More 

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