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Comfort Suites Baymeadows

2.5 of 5
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8277 Western Way Circle, Jacksonville, FL 32256 (Formerly AmeriSuites)
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1 room 1 adult
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Comfort Suites Baymeadows
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132 Reviews from our TripAdvisor Community

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Blacklick, Ohio
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Thought we would use one of those hotel guides from rest area to find a place to stay in Jacksonville and saw Comfortable Suites in a not bad area just south of Jacksonville. We got a discount price but not the price in the ad. At first look this looked like an updated place but it's all cosmetic. It's a... More 

Helpful?
Thank dmcginn57
Jacksonville, Florida
1 review
5 of 5 stars Reviewed January 4, 2016

I arrived at another hotel that I made reservations at. When I arrived we were told that they changed their pet policy. Which left me looking for another hotel that would accommodate 3 dogs at 11:30 at night after traveling 12 hours. I called Comfort Suites, they were very accommodating. Reserved me a room over the phone. The room was... More 

Helpful?
Thank Andrea W
Savannah, Georgia
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 22, 2015

We don't live far from Jacksonville and we like to attend concerts at The Jacksonville Theater. This hotel offers great rates and it is not far from the concert venue. We have stayed here three times, twice with two rooms reserved and once with just my husband and I. We will stay again when another awesome concert is announced and... More 

Helpful?
Thank AutumnBreeze911
Tampa, Florida
2 reviews
2 of 5 stars Reviewed November 15, 2015

We had a great view of a large grass area with hungry Canadian Geese every morning for two days. The girl at the front desk was very, very nice and always had a smile. The manager was very responsive, she actually came up to our room and made sure everything was taken care of first hand. I would give the... More 

Helpful?
Thank Randy N
Harvest, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2015

Room fine, amenities fine. Only issue I had was that the elevators work so slow and one day did not work at all. I had to go down the stairs to get to the main floor. Since my room was on the fifth floor, this would have been difficult for me to go up the stairs if necessary since I... More 

Helpful?
1 Thank CherylMetz
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We’re always happy to see that our guests enjoyed their stay! Thank you for your understanding concerning our elevator. We hope you stay with us again, but remember to call the front desk for any issues. That way we can offer help to make things more enjoyable for you. Happy Travels, Amber Front Desk Manager More 

Wesley Chapel, Florida
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed October 28, 2015 via mobile

My husband and two sons stayed here for one night. Thank god it was a free night! The hotel is undergoing renovation...maybe...it smelled like paint when we first walked in. When we got to our room the musty smell was over whelming. I literally burned the candle we had purchased earlier to lighten the smell The bed was horridly uncomfortable... More 

Helpful?
Thank Tealeafperfection
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, I’m sorry to hear about your stay. This situation should not have happened and I’ve shared this with all our staff to prevent it from happening again. Hopefully you are willing to give us another try in the future. We are renovating our location and we’d love to have another chance to provide you with superior services. Happy... More 

Tampa, Florida
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 26, 2015

When I checked in I asked the front desk person if this was always a Comfort Suites since the front of the hotel wasn't like any of the other Comfort Suites I had stayed in. I was told it was not. I think they should be required to tell their guests before they sign in, since this would have explained... More 

Helpful?
Thank mentoringjamie
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We're very sorry you did not enjoy your stay. I promise our phones normally do work. We had a computer malfunction and we had to order new parts. Also, we are currently undergoing painting reservations; hence the condition of the elevator. I realize this is no excuse and your stay should have been better. We have finished or... More 

Tampa, Florida
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 13, 2015 via mobile

We had to run to Jacksonville for the evening of October 3rd. Sometimes you you pick a place and hope for the best. Our last visit was excellent. So we decided to stay here again even though it is 45 minutes from our daughter's home. Everything that was excellent the first time was a repeat performance. The beds are comfortable.... More 

Helpful?
Thank Dollmilone
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We enjoyed having you here as well. Hopefully you can stay with us more often! Happy Travels, Amber More 

Wadley, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2015

Room 103 on the bottom floor. Spacious. It had a divider with a sofa and king bed, with ref rig and microwave. Note: this room is close to the evaluator and you will hear and people entering it, but satisfied nevertheless.

Helpful?
Thank Jason B
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Jason B, We are so happy to hear you enjoyed the convenience of being on the first floor. Next time you stay with us, please feel free to ask for another room on the first floor. Happy travels, Amber More 

Lantana, Florida, United States
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 11, 2015

We had a very nice stay, at this Comfort Suites hotel. We stayed two days. The breakfast was very nice. Many, many choices. Unlike many hotels. We spend a lot of time traveling the country. I would be very pleased to stay in a nice place like this, more often. We will definetly stay here again when we come to... More 

Helpful?
Thank Donna P
kuvergee, Front Office Manager at Comfort Suites Baymeadows, responded to this review

Dear Donna P, Thank you for staying with us! We hope you can stay with us more often to enjoy the perks of our location and our hotel's amenities. Happy Travels, Amber More 

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