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Comfort Suites Baymeadows

2.5 of 5
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8277 Western Way Circle, Jacksonville, FL 32256 (Formerly AmeriSuites)
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Comfort Suites Baymeadows
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Ranked #70 of 131 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 5 days ago
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel on and off for about a year when I come to town on business. It is ALWAYS very clean and all the staff are friendly and helpful. The rooms are huge and have flat screen tvs, microwaves, refrigerators, and coffee makers. If I ever have an issue with a room, which has only been minor,... More 

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Two words "THANK YOU". We love hearing great things about our hotel and I LOVE telling my staff how much of a great impact they make for our hotel. We appreciate your business and will see you soon. Safe Journeys, Jitan Kuverji General Manager More 

Fort Myers, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was filthy. The elevators were banged up and dirty. the carpets were dirty. Everywhere smelled like smoking and humidity, and animals. There was never anyone at the front desk. My second day, after returning from work, I came upon my room to find my door was unlocked and open a crack. I have to give it the gentleman... More 

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, I am sorry that your stay at my hotel was unpleasant. I have address many of the issues stated and urge you to give us another chance as this is not typical of our hotel. Hope to see you again. Safe Journeys, Jitan Kuverji General Manager More 

Innisfil, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has friendly employes and very clean. A pleasure to stay here on our trip.I would recommend hotel for sure. The breakfast room was well stocked and very clean. Also the wifi was very fast compared to other hotels I`ve stayed at.

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, THANK YOU FOR YOUR KIND WORDS! I will make sure and pass them on to my staff as they love hearing GREAT remarks about our hotel. Safe Journeys, Jitan Kuverji General Manager More 

Miami, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in the beginning of May 2015 with our cat. Its not a bad hotel, but not its not that great. We have stayed at another Comfort Suites (a newer one) elsewhere and that was a LOT better than this. If in the area again, we would most likely choose somewhere. Positives -- budget friendly -- pet friendly... More 

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Thank you for your comments, they have been sent to the appropriate departments and will be taken care of right away. We hope you give us another chance the next time you are in Jacksonville, FL. Safe Journeys, Jitan Kuverji General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2015 via mobile

Staff is great, always there to help. Also the cleaning staff is finished in a timely manner to get you to your room on time. Finally, the breakfast is just what you need to start your day. Keep up the good work.

Was this review helpful? Yes 1
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We're so happy to hear our staff was helpful! Your words provide encouragement to keep up the good work. Safe Journeys, Jitan Kuverji More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 3, 2015

when I stayed there in late April of 2015, it was good to the point I would return. but when I was there I was not greeted at check- in (Morris) as I was passing thru the lobby the same night. the night auditor there that night was awesome we talked for a about 20 minutes until he got a... More 

Was this review helpful? Yes 1
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, It’s good to hear you enjoyed your stay. Your constructive criticism was very helpful and we take it seriously. Hopefully your next stay with us is prefect! Safe Journeys, Jitan Kuverji More 

Maitland, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2015

We stayed here during our orientation with company for work. However the stay was great! Clean room and even though we declined housekeeping service because we had our dog with us, they would promptly change out towels etc when asked when we'd see housekeepers in the hallway. Everyone was very courteous but especially Amber at the front desk always greeted... More 

Was this review helpful? Yes 1
kuvergee, General Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Thank you so much for your kind words, I will communicate them to our staff. We always love serving our guest. See you next time. Safe Journeys, Jitan Kuverji General Manager More 

Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 12, 2015

My husband and I wanted to check out Jacksonville and its beaches. We planned a weekend getaway using our hotel points with Wyndham and Choice hotels. Friday night we stayed at a Wyndham hotel very close by to this hotel. In comparison, I would stay there again before this one. Starting with check in, employee behind counter not the friendliest.... More 

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We’re sorry to hear that you did not enjoy your stay at our hotel. Next time, please tell us if your room is unsatisfactory. We would have switched your room right away or sent someone to clean the bathroom. Hopefully you’re willing to give us another try. Safe Journeys, Jitan Kuverji More 

Wales
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

As a single lady travelling solo the staff at this hotel could not be more helpful. My room was delightful, bed extremely comfortable, location so convenient. As a matter of fact I returned to this hotel a week later for an additional 2 more nights stay. Breakfast is the standard menu served at most Comfort suites

Was this review helpful? Yes 1
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, We are so happy to hear that you enjoyed our hotel and its convenient location. Hopefully we see you again soon! Safe Journeys, Jitan Kuverji More 

Creston, Canada
Top Contributor
70 reviews 70 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 17, 2015

At first glance everything looked fine. One look in the bathroom told a different story. There must have been a whole tube of caulking used on and around the tub and not very well at that. And if that didn't turn you off enough there was no way to plug the tub for a bath. There were however lots of... More 

Was this review helpful? Yes 1
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