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Comfort Suites Baymeadows

2.5 of 5
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8277 Western Way Circle, Jacksonville, FL 32256 (Formerly AmeriSuites)
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1 room 1 guest
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Comfort Suites Baymeadows
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118 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (33)
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Wilmington, North Carolina
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff was inadequate. Our nonsmoking room had recently been smoked in, with no concern from the desk agent. So we had to use an entire bottle of Febreeze to get rid of it. I spent the next day in room, had asked the lady to have housekeeping bring up fresh towels only, and I would still be waiting on... More 

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Raleigh, North Carolina
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spacious rooms and well-equipped overall. Excellent wifi, especially during off-peak times. The free breakfast is not bad at all, but regrettably I couldn't really sample too much of it because the breakfast area was jammed - this wasn't a space issue, just there were a couple dozen people. The location isn't bad, and seemed like the hotel was full of... More 

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Dortmund, Germany
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We chose this hotel because most of the affordable hotels were fully booked. The hotel as such looked pretty good when I checked on the internet. When we arrived there it was slightly different. The elevator was a thrill in itself. Slow, funny noises and some people got even stuck. I expected that would happen to us at some point,... More 

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Detroit, Michigan
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 13, 2015

I got a room off priceline for 2.5 star in the baymeadows area. I got here and it is a renovated hotel with new laundry facilities and carpet. I feel that this place is just barely a 2.5 star. More of a 2 star. However, the rate I got I was overall happy and staff was nice. No comment on... More 

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Mulberry, FL
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 12, 2015

The room was spacious but the carpet was not clean, the shower curtain smelled of mildew, the fan in the bathroom did not work and the lighting was poor. There was mildew on the ceiling in the bathroom. There was paint peeling in the living area. I had a "call ahead guaranteed" rate and the woman that answered the phone,... More 

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Alpharetta, Georgia
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 7, 2015

Hotel is very outdated. Room stunk terrible like mildew. Carpet was dirty, stained, and felt wet . Breakfast is terrible . Housekeepers continued to slam doors early in the morning! We went out for breakfast instead . Only upside is there's a lot of restaurants and bars in the area. Wouldn't recommend .

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kuvergee, General Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More 

Fort Lauderdale, Florida
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 3, 2015

In Jacksonville the night of June 30th, I arrived at 12:25 a.m. on the 1st of July, 2015. Having obtained this booking through Priceline, I was given a room with a king size bed and sleeper sofa. Male clerk was nice and polite. My room through a negotiated price was $52.00 - $37.00 less that the hotel itself. Great deal.... More 

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kuvergee, General Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Thank you for your comments. We like to hear our hotel is very functional and would like to advise everyone that we will be updating our look really soon. This will make us functional and Very stylish! Hope to see you again soon. Safe Journeys, Jitan Kuverji GM More 

Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 25, 2015

I've stayed at this hotel on and off for about a year when I come to town on business. It is ALWAYS very clean and all the staff are friendly and helpful. The rooms are huge and have flat screen tvs, microwaves, refrigerators, and coffee makers. If I ever have an issue with a room, which has only been minor,... More 

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kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, Two words "THANK YOU". We love hearing great things about our hotel and I LOVE telling my staff how much of a great impact they make for our hotel. We appreciate your business and will see you soon. Safe Journeys, Jitan Kuverji General Manager More 

Fort Myers, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 14, 2015

This hotel was filthy. The elevators were banged up and dirty. the carpets were dirty. Everywhere smelled like smoking and humidity, and animals. There was never anyone at the front desk. My second day, after returning from work, I came upon my room to find my door was unlocked and open a crack. I have to give it the gentleman... More 

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, I am sorry that your stay at my hotel was unpleasant. I have address many of the issues stated and urge you to give us another chance as this is not typical of our hotel. Hope to see you again. Safe Journeys, Jitan Kuverji General Manager More 

Innisfil, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 11, 2015

This hotel has friendly employes and very clean. A pleasure to stay here on our trip.I would recommend hotel for sure. The breakfast room was well stocked and very clean. Also the wifi was very fast compared to other hotels I`ve stayed at.

Was this review helpful? Yes
kuvergee, Manager at Comfort Suites Baymeadows, responded to this review

Dear Guest, THANK YOU FOR YOUR KIND WORDS! I will make sure and pass them on to my staff as they love hearing GREAT remarks about our hotel. Safe Journeys, Jitan Kuverji General Manager More 

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