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Hilton Garden Inn Jacksonville Airport


Hotel class 2.5 of 5
13503 Ranch Road, Jacksonville, FL 32218
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Reviews you can trust

80% Recommend
4.0 of 5 stars 23 reviews
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5 of 5 stars
Busy-retired   5,627 contributions
Mount Dora, Florida
Jan 9, 2010 | Trip type: Couples
1
person found this review helpful

Since we live more than an hour from the airport we always spend the night before an early morning flight near the airport. This is our favorite hotel among the many we have used. It is a very modern building. We did not find the elevators slow or the A/C unpleasant. The rooms have exceptionally comfortable beds, a huge flat-screen... more

Management response from
HGIJAX, Manager

Dear busy-retired, Thank you for your kind words regarding your stay. We do have a lot of guests stay with us for the convenience of our airport location and we strive to provide superior service for every guest. I hope that you get a chance to enjoy our extensive breakfast buffet in the Great American Grill on your next visit...

A nightmare
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2 of 5 stars
mantleuk   33 contributions
Edinburgh
Jan 9, 2010 | Trip type: Couples
2
people found this review helpful

The hotel is very convenient for the airport and the beds are very comfortable. However the elevator system and the room air conditioners are old 70's technology. The elevators are noisy and the whole building seems to shake each time they move. We had a room which was not exactly next to the elevator shafts but the noise kept me... more

Management response from
HGIJAX, Manager

Dear mantleuk, Thank you for taking the time to post a review about our hotel. I apologize that you had a less than pleasant experience and did not get a good night's rest. Since your stay we have performed maintenance on the elevators to limit the noise. We are also performing maintenance on the a/c units as they certainly get...

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5 of 5 stars
UTexasRx   2 contributions
Ft Lauderdale
Nov 12, 2009 | Trip type: Business
1
person found this review helpful

Book early...It seems that every Monday night, they are on the verge of selling out. I have been staying at this property for the past feww weeks, and everything is so far so good. The girls in the restaurant seem to know the regulars and they even remeber if you have a special beverage request in the mornings (like Iced... more

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5 of 5 stars
jonpatric   2 contributions
California
Nov 9, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

What is with Florida anyway? Is the weather alwyas skicky and miserable? Seems like it is every time I go there. So, after a long fligh from the west coast, I arrived at the steamroom state and got to the hotel. The staff gave me ice cold water right away while I was checking in and they made sur ethat... more

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4 of 5 stars
jerrythetraveler   42 contributions
Orlando
Jul 8, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I-95 is not know for great lodging options but this hotel has been great twice. I stayed at this hotel after leaving home late for a weekend trip to Savannah in 05 and was very impressed. Now once again this time on biz the property was clean and affordable. As an additional bonus the area seams relativly safe and there... more

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4 of 5 stars
Saluga   143 contributions
Wading River, New York
Apr 16, 2009 | Trip type: Couples

We picked this hotel because we had an early flight back home, and it was only two miles from the airport. We had a rental car, but I did notice that they had airport shuttle service. Even though we arrived at the hotel two hours early, the friendly clerk let us check in. Our room on the third floor was... more

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3 of 5 stars
wanderlust622   1 contribution
Texas
Apr 8, 2009 | Trip type: Business, Solo travel

While this hotel is conveniently located near the airport and is comparable to other Hilton Garden Inn properties, the rude, inhospitable front desk staff sour the experience. I would never stay here again. Despite having a reservation through my company for business travel AND being a Hilton Honors member, I arrived to find out that they had no room for... more

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4 of 5 stars
GT6   91 contributions
Wichita, KS
Dec 4, 2008 | Trip type: Business, Solo travel
3
people found this review helpful

I just stayed one night in December on business. The hotel wasn't bad, just a couple of issues. The first was at check-in. The computers had just crashed so I was asked to wait (15 min) in the lobby until they could get it fixed. It was just a minor mishap that sometimes happens. The other issue and something I... more

Nice Place
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4 of 5 stars
tmann01   7 contributions
Virginia Beach, VA
May 29, 2008 | Trip type: Solo travel
4
people found this review helpful

I stayed at the Hilton Garden Inn Jacksonville Airport May 5th to May 9th 2008 on a business trip. I found the hotel to be very nice. The room was clean and smelled fresh. The staff was helpful and friendly. The hotel was convenient to several restaurants and fast food places a short drive away. There was free wireless Internet... more

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5 of 5 stars
mattgid   9 contributions
Edinburg, Texas
May 24, 2008 | Trip type: Business, Solo travel
1
person found this review helpful

loved the free two bottles of water upon arrival; the room was clean; the staff were nice; very great hilton style bed; will stay here again; excellent workout area; zero complaints more

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Hilton Garden Inn Jacksonville Airport Also Known As

  • Hilton Garden Inn Jacksonville
  • Hilton Jacksonville
  • Hilton Garden Inn
  • Jacksonville Hilton
Address: 13503 Ranch Road, Jacksonville, FL 32218
Jacksonville Hotels Hilton Garden Inn Jacksonville Airport
4.0/5.0
23
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