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All 131 Jacksonville hotels

Hilton Garden Inn Jacksonville Airport

2.5 of 5 Hotel   |   13503 Ranch Road, Jacksonville, FL 32218
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Ranked #44 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
therealnickpark Drogheda
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  • Reviews (182)
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182 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Lakeland, Florida
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel on an overnight business trip. The front counter staff was friendly but my pleasant experience stopped there. My bathroom had someone elses pubic hair all over the bathroom. The toilet required at least three flushes to get just liquids down. Both closet doors were off the track so I couldn't hang up my suit or... More

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Top Contributor
197 reviews 197 reviews
58 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient location near the airport. If you get the shuttle from the airport be aware that you catch the Hampton Inn shuttle (it only has the Garden Inn logo on the back of the bus, meaning you only see it after it's gone past you!). Rooms were clean and staff were friendly. But the breakfast buffet is not up to... More

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Birmingham. AL
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night, the first night of a 12-day trip through Florida. Got in late and were gambling on using one of the rest-area coupon books -- another Hilton-family motel nearby was booked up, but the HGI wasn't. They accepted the coupon, even though the parking lot looked almost full. Score! Room was very clean, which is not surprising for... More

Was this review helpful? Yes 1
Cleveland, Ohio
Top Contributor
102 reviews 102 reviews
29 hotel reviews
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient place to stay when taking an early flight out of JAX the next morning. The room was clean, bedding was comfortable and all in all, a good place to stay and sleep, if that's all you're going to need for a room.

Was this review helpful? Yes 2
Columbus, Ohio
Top Contributor
69 reviews 69 reviews
43 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Easy access from I95 and from the outside a very nice facility. The lobby area is typical Garden Inn modern and well maintained. Front desk staff was outstanding, rooms were typical and well maintained with two exceptions - a/c had a banging sound when running sounded like the compressor piston needed repair. The bed was worse than bad. Not matter... More

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Jacksonville, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

I made a reservation online for one night and my total was 94$ including tax at the check in the hotel was clean and the room was ready and every thing was so far so good at the check out... there was another Receptionist, when asked to check out.. she said in bad way that no body told her that... More

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Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Every time I am in JAX I stay here . Great location and easy access on and off major highway to take you to beach and the landing area . Hotel has clean rooms and courteous staff . Hotel offers shuttle service to and from the airport in case it is ever needed. Breakfast was superb and I love the... More

Was this review helpful? Yes 1
Madison, Indiana
Top Contributor
53 reviews 53 reviews
39 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Check in was fast and friendly. The room was clean and comfortable. I did not eat the breakfast it looked and smelled delicious ($9.95) as I was in a hurry. This location is close to the airport and within walking distance to two well know restaurants.

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Bonita Springs, Florida
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

room was just fine but food service not up to standards expected. While unloading car, a man came up to us and asked for money. Desk clerk told us it happens a lot! Breakfast was a disappointment.......skip it and go to fast food place.

Review collected in partnership with Hilton Garden Inn

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Lynchburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

We loved this hotel! It was super clean, had extremely friendly staff, a BEAUTIFUL lobby, a huge room with a king sized bed, jacuzzi tub, and separate living room. The bathroom products smelled amazingly and the bed was very comfortable. I didn't have high expectations as it is a hotel near an airport, but boy was I surprised! The restaurant... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#33 Romantic Hotel in Jacksonville #35 Family Hotel in Jacksonville #42 Business Hotel in Jacksonville
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