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All 131 Jacksonville hotels

Holiday Inn Express Jacksonville South I-295

2.5 of 5 Hotel   |   11262 Old St Augustine Road, Jacksonville, FL 32257
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Holiday Inn Express Jacksonville South I-295
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Ranked #37 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
776655
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59 reviews from our community

Traveler rating
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for 2 nights. The beds were comfortable, the breakfast was good, the staff was friendly and it was conveniently located between Jacksonville and Saint Augustine. It's tucked away at the end of a shopping center and can be a little hard to find.

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Glenn L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear 776655, Thank you for taking time to provide a review of your recent stay with us here at the Holiday Inn Jacksonville South I-295. We sincerely apologize that you found it difficult to locate the hotel in the shopping complex, but appreciate the nice comments about the comfort of the beds and the friendly staff. We hope that you... More 

new york
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

WOW what a nice stay!The rooms were spacious and updated. The staff super friendly and accommodating. Nice breakfast. Coffee and tea available 24 hrs. Great location. we stayed in room 215 and it was quiet and had very comfortable beds(well the sofa bed wasn't great, but the kids slept on it and didn't seem to mind the springs).Overall a super... More 

Was this review helpful? Yes 1
Glenn L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for taking time to provide a review of your recent stay with us here at the Holiday Inn Jacksonville South. We are delighted that you enjoyed our spacious rooms, Express Start Breakfast, and our friendly staff. We hope to see you again when in the Jacksonville area! Sincerely, Glenn Lipsett General Mnager More 

Charleston, South Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stayed at this hotel the night before a half marathon at the Bolles School. It was one of the only ones in the area with an "excellent" rating. We were pleased with a few things. First, the manager on duty (Samuel) helped us when we arrived at 11pm and was still working when we departed at noon. We were... More 

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IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear WeRunEverywhere, Thank you for taking time to provide a review of your recent stay with us here at the Holiday Inn Jacksonville South. We are extremely pleased to see that you enjoyed your stay. We are glad that Samuel was able to make your stay extra special and your kind words have been extended to him. We hope to... More 

Virginia beach
Senior Reviewer
6 reviews 6 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 14, 2014

This hotel was beautiful on the inside and out! The staff was very friendly and accommodating. Breakfast is awesome! Our only problem was some people were very loud in the lobby all night. And the first floor had a few "clogging" issues. We went to tell someone about these issues and the front end manager completely blew us off. He... More 

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IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Angelaandnate, We appreciate you taking time to provide feedback on you recent stay with us. We are very pleased to hear that you enjoyed your stay. We do apologize for the noise in the lobby. Also we would like you to know that your experience with the front office manager is not typical of our staff here and we... More 

Lake Panasoffkee, Florida
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

While visiting my son in St. Augustine we stayed in Jacksonville. We did this because of the Nights of Lights Festival that is going on this time of year in that area, the closer rooms were either booked or overpriced. This hotel was quite comfortable, loved the pillows!! The room was large enough that we didn't feel like we were... More 

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IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Sugarbrat, Thank you for taking time to provide feedback on your recent stay with us here at the Holiday Inn Jacksonville. We are extremely pleased to see that you enjoyed your stay and appreciated the "quiet'. We hope to see you again soon when in the Jacksonville area. More 

Rochester, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 19, 2014

We had to attend a funeral in Jacksonville and this Holiday Inn Express was closest to the funeral parlor and family. The staff was extremely friendly and accommodating, especially the clerk on duty in the evening. I understand that this is newly renovated or newly opened, but they did a wonderful job. The only complaint was that our bathroom door... More 

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IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Marge M, We offer our condolences to you and your family for your loss. We would also like to thank you for being the first to provide a review of your recent stay with us after our re-open. We greatly appreciate your praise and are glad you enjoyed your stay. We have remedied the bathroom door in your room... More 

NYC
Top Contributor
51 reviews 51 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 25, 2014

I am a Holiday Inn Express loyalist for many reasons -- but the quality of their staff is my number one reason. My daughter needed emergency medical attention and after several phone calls on my part, with no results, I called the front desk. The person on staff called around for us, and actually called us back with instructions, directions,... More 

Was this review helpful? Yes 1
IHRMC_Manager, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, I want to offer a sincere thank you for the praise you have given our team here at Holiday Inn. We are very sorry to hear your daughter was ill and wish her a speedy recovery. We hope to see you again when in Jacksonville under better circumstances! More 

Corapolis
1 review
1 of 5 stars Reviewed June 8, 2014

The hotel completely flooded I was supposed to stay there. They never even called to tell us the news. We arrived and found this out at 430 at night. We missed the graduation ceremony we needed to attend. We flew in from ohio. The staff was very ignorant about the whole situation. I would definitely avoid this hotel at all... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear gunner53, Thank you for your review. I certainly apologize for the inconveniences you experienced over the unsatisfactory service and attitude you received from our staff. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a fairly new hotel. The people were very nice and extremely friendly and helpful. The room was clean and well maintained during my 3 night stay. They do offer the breakfast and even though I did not take advantage of it, it looked very good and the fruit was fresh. I would recommend this hotel to anyone not... More 

Was this review helpful? Yes
IHRMC_Manager, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking time to review your recent stay with us. I am extremely happy that our team as well as our rooms were to your expectations. Next time you are in the Jacksonville area be sure to stay with us and this time try our complimentary breakfast. I'm sure you'll love it! More 

Fruitland Park, Florida
Top Contributor
158 reviews 158 reviews
50 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

I travel mon-fri for my job, but I love this hotel, one of my favorite to stay at! Why? Great customer service, clean, and if you have any issues they quickly resolve it. My tv had issues on this stay, but it was fixed quickly, they changed out the cable box, and it was fixed! Upon checkin greeted warmly, but... More 

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Soapster1 Happy to hear we will have you staying with us again. It sounds as though you must travel a good deal for your job and we know you have many choices for accommodations to choose from. Thanks for choosing the Holiday Inn Express & Suites Jacksonville South I-295. Thanks for taking time to share you experience with others... More 

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Additional Information about Holiday Inn Express Jacksonville South I-295

Address: 11262 Old St Augustine Road, Jacksonville, FL 32257
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jacksonville South I-295 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Hotel Style:
#49 Business Hotel in Jacksonville

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