We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 132 Jacksonville hotels

Holiday Inn Express Jacksonville South I-295

2.5 of 5 Hotel   |   11262 Old St Augustine Road, Jacksonville, FL 32257
Hotel amenities
Holiday Inn Express Jacksonville South I-295
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Express Jacksonville South I-295 to your Saves list
Ranked #44 of 132 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Angelaandnate Virginia beach
Write a Review

56 reviews from our community

Traveler rating
    23
    20
    3
    2
    8
See reviews for
19
11
8
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (16)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (9)
All months
Virginia beach
Senior Reviewer
6 reviews 6 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was beautiful on the inside and out! The staff was very friendly and accommodating. Breakfast is awesome! Our only problem was some people were very loud in the lobby all night. And the first floor had a few "clogging" issues. We went to tell someone about these issues and the front end manager completely blew us off. He... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Angelaandnate, We appreciate you taking time to provide feedback on you recent stay with us. We are very pleased to hear that you enjoyed your stay. We do apologize for the noise in the lobby. Also we would like you to know that your experience with the front office manager is not typical of our staff here and we... More 

Lake Panasoffkee, Florida
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

While visiting my son in St. Augustine we stayed in Jacksonville. We did this because of the Nights of Lights Festival that is going on this time of year in that area, the closer rooms were either booked or overpriced. This hotel was quite comfortable, loved the pillows!! The room was large enough that we didn't feel like we were... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Sugarbrat, Thank you for taking time to provide feedback on your recent stay with us here at the Holiday Inn Jacksonville. We are extremely pleased to see that you enjoyed your stay and appreciated the "quiet'. We hope to see you again soon when in the Jacksonville area. More 

Rochester, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had to attend a funeral in Jacksonville and this Holiday Inn Express was closest to the funeral parlor and family. The staff was extremely friendly and accommodating, especially the clerk on duty in the evening. I understand that this is newly renovated or newly opened, but they did a wonderful job. The only complaint was that our bathroom door... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Marge M, We offer our condolences to you and your family for your loss. We would also like to thank you for being the first to provide a review of your recent stay with us after our re-open. We greatly appreciate your praise and are glad you enjoyed your stay. We have remedied the bathroom door in your room... More 

NYC
Top Contributor
50 reviews 50 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 25, 2014

I am a Holiday Inn Express loyalist for many reasons -- but the quality of their staff is my number one reason. My daughter needed emergency medical attention and after several phone calls on my part, with no results, I called the front desk. The person on staff called around for us, and actually called us back with instructions, directions,... More 

Was this review helpful? Yes 1
IHRMC_Manager, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, I want to offer a sincere thank you for the praise you have given our team here at Holiday Inn. We are very sorry to hear your daughter was ill and wish her a speedy recovery. We hope to see you again when in Jacksonville under better circumstances! More 

Corapolis
1 review
1 of 5 stars Reviewed June 8, 2014 via mobile

The hotel completely flooded I was supposed to stay there. They never even called to tell us the news. We arrived and found this out at 430 at night. We missed the graduation ceremony we needed to attend. We flew in from ohio. The staff was very ignorant about the whole situation. I would definitely avoid this hotel at all... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear gunner53, Thank you for your review. I certainly apologize for the inconveniences you experienced over the unsatisfactory service and attitude you received from our staff. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a fairly new hotel. The people were very nice and extremely friendly and helpful. The room was clean and well maintained during my 3 night stay. They do offer the breakfast and even though I did not take advantage of it, it looked very good and the fruit was fresh. I would recommend this hotel to anyone not... More 

Was this review helpful? Yes
IHRMC_Manager, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking time to review your recent stay with us. I am extremely happy that our team as well as our rooms were to your expectations. Next time you are in the Jacksonville area be sure to stay with us and this time try our complimentary breakfast. I'm sure you'll love it! More 

Fruitland Park, Florida
Top Contributor
146 reviews 146 reviews
45 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

I travel mon-fri for my job, but I love this hotel, one of my favorite to stay at! Why? Great customer service, clean, and if you have any issues they quickly resolve it. My tv had issues on this stay, but it was fixed quickly, they changed out the cable box, and it was fixed! Upon checkin greeted warmly, but... More 

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Soapster1 Happy to hear we will have you staying with us again. It sounds as though you must travel a good deal for your job and we know you have many choices for accommodations to choose from. Thanks for choosing the Holiday Inn Express & Suites Jacksonville South I-295. Thanks for taking time to share you experience with others... More 

Abbeville, Alabama
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 6, 2014

Spent one night at the Holiday Inn Express, Jacksonville South 1-295. It is a very clean property inside and out.The rooms were well let nicely decorated and clean. The bedding was fresh and tidy. . There is a nice variety of breakfast items for everyone to enjoy. Check- in was painless and quick. We also found the staff to be... More 

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear guest Thank you for taking the time to share your comments about your recent stay with us. Most important to us is that you will for sure be staying with us again. We look forward to your return and hope to see you very soon. Thanks again Norman LeBert - General Manager More 

Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2014

The best thing about chain hotels is you know what you're going to get 95% of the time and this was no exception. A nice clean well lit room with a friendly staff and a clean bed. The front desk staff was very friendly and pointed me to a great restaurant across the street.

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Glad to read you had a good stay. The restaurant I think you are referring to is adjacent to the hotel and we get many compliments from guests about how much they like it. St Marys Seafood and more offers a great variety for everyone. Thanks for choosing Holiday Inn Express & Suites and we look forward to your return.... More 

Apopka, Florida
Top Contributor
169 reviews 169 reviews
36 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 14, 2014

The hotel is next to I -295 so you can get to any part of Jacksonville quickly. The hotel staff was always very friendly. The room was very clean and updated and the hot breakfast was good. The bed was very comfortable. The hotel was renovated last year.

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking the time to review you recent stay with us. We are so pleased to see you enjoyed your stay and our amazing staff. These comments from and experienced travel such as your self means a lot to all of us. Thank you again and we hope to see you the next time you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Jacksonville South I-295? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Jacksonville South I-295

Address: 11262 Old St Augustine Road, Jacksonville, FL 32257
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jacksonville South I-295 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Hotels.com, Priceline, Agoda, Travelocity, TripOnline SA and Tingo so you can book your Holiday Inn Express Jacksonville South I-295 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Hotel Style:
#44 Business Hotel in Jacksonville

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay