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All 131 Jacksonville hotels

Holiday Inn Express Jacksonville South I-295

2.5 of 5 Hotel   |   11262 Old St Augustine Road, Jacksonville, FL 32257
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77%
Ranked #41 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 25, 2014
JSLinNYC NYC
  • Overview
  • Reviews (53)
  • Photos (28)
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  • Room tips (14)
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53 people have reviewed this hotel

Traveler rating
    22
    18
    3
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    8
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18
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
NYC
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 25, 2014

I am a Holiday Inn Express loyalist for many reasons -- but the quality of their staff is my number one reason. My daughter needed emergency medical attention and after several phone calls on my part, with no results, I called the front desk. The person on staff called around for us, and actually called us back with instructions, directions,... More

Was this review helpful? Yes
IHRMC_Manager, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, I want to offer a sincere thank you for the praise you have given our team here at Holiday Inn. We are very sorry to hear your daughter was ill and wish her a speedy recovery. We hope to see you again when in Jacksonville under better circumstances! More

Corapolis
1 review
1 of 5 stars Reviewed June 8, 2014 via mobile

The hotel completely flooded I was supposed to stay there. They never even called to tell us the news. We arrived and found this out at 430 at night. We missed the graduation ceremony we needed to attend. We flew in from ohio. The staff was very ignorant about the whole situation. I would definitely avoid this hotel at all... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear gunner53, Thank you for your review. I certainly apologize for the inconveniences you experienced over the unsatisfactory service and attitude you received from our staff. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a fairly new hotel. The people were very nice and extremely friendly and helpful. The room was clean and well maintained during my 3 night stay. They do offer the breakfast and even though I did not take advantage of it, it looked very good and the fruit was fresh. I would recommend this hotel to anyone not... More

Was this review helpful? Yes
IHRMC_Manager, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking time to review your recent stay with us. I am extremely happy that our team as well as our rooms were to your expectations. Next time you are in the Jacksonville area be sure to stay with us and this time try our complimentary breakfast. I'm sure you'll love it! More

Fruitland Park, Florida
Top Contributor
130 reviews 130 reviews
39 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

I travel mon-fri for my job, but I love this hotel, one of my favorite to stay at! Why? Great customer service, clean, and if you have any issues they quickly resolve it. My tv had issues on this stay, but it was fixed quickly, they changed out the cable box, and it was fixed! Upon checkin greeted warmly, but... More

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Soapster1 Happy to hear we will have you staying with us again. It sounds as though you must travel a good deal for your job and we know you have many choices for accommodations to choose from. Thanks for choosing the Holiday Inn Express & Suites Jacksonville South I-295. Thanks for taking time to share you experience with others... More

Abbeville, Alabama
Contributor
20 reviews 20 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 6, 2014

Spent one night at the Holiday Inn Express, Jacksonville South 1-295. It is a very clean property inside and out.The rooms were well let nicely decorated and clean. The bedding was fresh and tidy. . There is a nice variety of breakfast items for everyone to enjoy. Check- in was painless and quick. We also found the staff to be... More

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear guest Thank you for taking the time to share your comments about your recent stay with us. Most important to us is that you will for sure be staying with us again. We look forward to your return and hope to see you very soon. Thanks again Norman LeBert - General Manager More

Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

The best thing about chain hotels is you know what you're going to get 95% of the time and this was no exception. A nice clean well lit room with a friendly staff and a clean bed. The front desk staff was very friendly and pointed me to a great restaurant across the street.

Was this review helpful? Yes
Norman L, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Glad to read you had a good stay. The restaurant I think you are referring to is adjacent to the hotel and we get many compliments from guests about how much they like it. St Marys Seafood and more offers a great variety for everyone. Thanks for choosing Holiday Inn Express & Suites and we look forward to your return.... More

Apopka, Florida
Top Contributor
169 reviews 169 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 14, 2014

The hotel is next to I -295 so you can get to any part of Jacksonville quickly. The hotel staff was always very friendly. The room was very clean and updated and the hot breakfast was good. The bed was very comfortable. The hotel was renovated last year.

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking the time to review you recent stay with us. We are so pleased to see you enjoyed your stay and our amazing staff. These comments from and experienced travel such as your self means a lot to all of us. Thank you again and we hope to see you the next time you... More

Cheshire England
Contributor
16 reviews 16 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 12, 2014

We used this hotel as a stopover on the way south. Very friendly and welcoming front desk team who went the extra mile to give thorough directions to the Fifth Element Indian Restaurant. Great restaurant. We were recognised as Platinum members and were given a super room clean and spacious. Breakfast service was excellent. Nice pool area. Can highly recommend.

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are so pleased to here an experienced travel such as yourself enjoyed your stay with us. It also means a lot that a Platinum IHG Reward member highly recommends us as you have been at many IHG properties. Thank you again and we... More

Front Royal, VA
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 10, 2013

Mother in law was moved to a different facility, so instead of Jacksonville Beach, we stayed here. Convenient location, typical HIE, but with a very nice set up for the complimentary breakfast. Check in was easy, though the clerk did not acknowledge my Rewards status. Did offer us a choice of floors. Room was quiet, clean and comfortable, with a... More

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued IHG Rewards Member, Thank you for taking the time to review your recent stay with us. We apologize that you were not noticed at check in as a valued reward member. I want to take this opportunity to express our gratitude of your continued loyalty to the IHG brand. We are pleased to see our morning staff helped... More

Plant City, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2013

Have stayed almost exclusively with the Holiday Inn brands the past few years. This location was excellent, just as we've come to expect. Front desk was very helpful with a list of nearby restaurants, including directions to get there.

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are very pleased to see you enjoyed your stay and our amazing staff was able to make your stay a great one. Thank you again for your loyalty to the IHG brand and we hope to see you again the next time you... More

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Additional Information about Holiday Inn Express Jacksonville South I-295

Address: 11262 Old St Augustine Road, Jacksonville, FL 32257
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Jacksonville South I-295 2.5*
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Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#32 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
Our Holiday Inn Express and Suites Jacksonville South I-295 Hotel in residential Mandarin near St. John's river is a refreshing stop on your trip through northern Florida. Located just south of downtown Jacksonville and near Naval Air Station Jacksonville and Historic St. Augustine. Cheer for the Jacksonville Jaguars at EverBank Field just 15 minutes away from the hotel, also the home to the “Nations largest cocktail party” Florida – Georgia rival football classic and the Gator Bowl. Play Golf like the pros at the home of the players championship TPC Sawgrass in Ponte Vedra Beach which is also located 15 minutes away. Other area attractions located within a short drive of the hotel include Jacksonville Beach, St. Augustine Beach, Jacksonville Zoo and Museum of Science and History. If shopping is your passion, the hotel is conveniently located near North Florida's premiere shopping areas includingThe Landing, St. Johns Town Center and the Avenues. Jacksonville is home to North Florida's largest corporations and are all within a short 15 minute drive. Companies include Bank of America, EverBank, CSX, Northrup Grumman, Baptist Hospital and Mayo Clinic. Our stylish and contemporary rooms include free high speed wireless internet, 32in HDTV's, coffee makers, and spacious work area. Enjoy our delicious complimentary hot breakfast bar, 24 hour fitness and business center and refreshing outdoor pool await your arrival. ... more   less 
Number of rooms
80

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