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Holiday Inn Express Jacksonville South I-295

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11262 Old St Augustine Road, Jacksonville, FL 32257
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1 room 1 guest
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Holiday Inn Express Jacksonville South I-295
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78 Reviews from our TripAdvisor Community

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Traveler rating
    35
    27
    4
    2
    10
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28
19
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (78)
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    (26)
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Jacksonville, Florida
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel numerous times and it is absolutely perfect! The renovations are beautiful. Hopefully, you will get to know Joseph and Samuel, who oversee the front desk. They are the kindest, most hospitable gentlemen you could possibly meet during your stay. The rooms are all re-done and are neat and clean with comfy bedding. The complimentary... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We are glad to be able to provide you with a comfortable place during your visits to our area. Thank you for saying so many nice things concerning our staff and we look forward to your next visit to our hotel the Holiday Inn Express Jacksonville South I-295. More 

Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Our family of four arrived at 11:45pm after driving up from Miami. The hotel is modern and quiet, so quiet in fact, we didn't see any other guest while checking in and getting to our room. Once in our room I noticed a card in the envelope with the room key cards. It was promoting "Pancakes at Night" during the... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We are glad you enjoyed your stay and would like to apologize for the problem you encountered with the pancakes. We hope you will return on your next visit to our area. More 

Kissimmee, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

This was the cleanest, friendliest, most pleasant hotel experience we have had in years! And, that includes a $350+/nite stay at a hotel in Amelia Island. The pleasantness started at the front desk on check-in w/ Joseph...what a pleasant man! Then our second check-in (we wound up in the same area so we drove back 8 miles to stay here... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

It is good to read you enjoyed your stay so much you came back to stay again. Also, thank you for mentioning our great staff. Your review is appreciated and we look forward to seeing you again soon here at the Holiday Inn Express Jacksonville South I-295. More 

Mobile, Alabama
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 12, 2015

Stayed one night while in Jacksonville for a job interview. Joseph at the front desk was very helpful with information about the area. Room was clean and quiet. The included breakfast was standard HIE breakfast in a very clean and well maintained area.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We will be sure to let our staff know you appreciated them during your stay here at the Holiday Inn Express Jacksonville South I-295. Thank you for such a good review and we hope to be seeing you again soon. More 

Santa Rita, Mariana Islands
1 review
1 of 5 stars Reviewed July 7, 2015

I stayed here on Navy orders for a week and it was a nightmare dealing with management. The facilities were not bad but there was obvious maintenance issues (door didn't close, toilet was loose, WIFI signal was too low to pick up in the room, etc) At first, they refused my Navy orders' tax exempt status and charged me tax.... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More 

Venice, Florida, United States
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 3, 2015

Great room, two queen beds with a pull out sofa. Very large room with mini fridge and microwave. Room was clean and quiet. Desk staff was wonderful. Staff in breakfast area was good but having stayed at other Holiday Inn Expresses on this trip maybe we were spoiled. Stayed at this one because it was near a mini golf course... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for taking the time to write a good review for us and we look forward to your next visit our way. More 

Louisville, Kentucky
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

My wife and I recently stayed at this hotel for a visit to the area. Stayed multiple nights. Staff was excellent. Very helpful and friendly. Remembered our names and used them when we passed the Front Desk. Our room and overall hotel very clean. Breakfast was great everyday. Great visit and would return without hesitation.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon here at the Holiday Inn Express Jacksonville South I-295. More 

Greenville, Wisconsin
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 15, 2015

We booked here last minute for a quick weekend getaway. The hotel was clean and comfortable. The location was excellent, right off the highway and close to shopping and restaurants. The front desk staff was awesome. They gave us a great recommendation for dinner. We will definitely be back.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for choosing our hotel the Holiday Inn Express Jacksonville South I-295 for your get away. We are glad to know what a good time you had and we hope to see you again soon. Thank you ! More 

Brampton, Canada
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 2, 2015

after leaving the Holiday Inn chain it was nice to see this location return as a Holiday Inn - despite the setbacks in the reopening this is a great hotel to stay at. Just off I292 at Exit 3 - the rooms are comfortable and rates are good. The front desk staff of Samuel and Joseph made our two stays... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for such a good review of our hotel the Holiday Inn Express Jacksonville South I-295. It is good to know your enjoyed your stay and we hope to see you again soon. More 

Augusta, Georgia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

My family and I needed a room at the last minute on Memorial Day weekend and was able to find a King Suite available here for a very reasonable rate. The rooms are very clean, staff is very friendly, and beds are very comfortable. I highly recommend this hotel to anybody looking for accommodations in the Jacksonville area!

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We are glad we were able to accommodate you at the last minute. Thank you for such a good review of our hotel the Holiday Inn Express Jacksonville South I-295 and we hope to be seeing you again in the near future. More 

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