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Holiday Inn Express Jacksonville South I-295

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11262 Old St Augustine Road, Jacksonville, FL 32257
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1 room 1 adult
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Holiday Inn Express Jacksonville South I-295
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87 Reviews from our TripAdvisor Community

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Kennesaw, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

Took a chance and pleasantly impressed. Sam M handled our checkin and went above and beyond. Very nice room, quiet and clean. Will most certainly stay again should we pass this way. Great restaurant next door, St Mary's Seafood gives discount to hotel guests.

Helpful?
Thank John A
April E, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Mr. John, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see again when you are passing through Jacksonville. More 

Knoxville, Tennessee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 21, 2015

We were on the road and called the hotel directly to see if they had a room for two. The hotel told us that they had a room for a specific AAA rate amount and that they would transfer us to another number to make the actual reservation for arrival in just a couple of hours and to be sure... More 

Helpful?
Thank Cherokeewriter
April E, General Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an Club IHG® Rewards Club member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We apologize for the inconveniences you experienced with the difference in... More 

Saint Simons Island, Georgia
Level Contributor
9 reviews
5 of 5 stars Reviewed October 29, 2015 via mobile

Clean, good buffet breakfast, friendly staff, and seems to be safe. I have stayed here four weeks and don't have a complaint yet. My room has a microwave, dorm style fridge, desk with chair, and a nice flat screen tv with a good channel selection including HBO. The room is separated by a pony wall with a love seat with... More 

Helpful?
Thank Adam L
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We are glad you chose our hotel the Holiday Inn Express Jacksonville South I-295 for your long business stay. Thank you for taking the time to let others know how much have enjoyed it. We look forward to seeing you again on your next visit to our area. More 

Southeast Georgia
Level Contributor
123 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed October 29, 2015

This hotel was NICE. It was convenient. There were shops around and restaurants. A great place to stay at, in this area. After staying at some other Holiday Inns.. this will be the only hotel I stay at, in this chain, because they were awesome!!! The bed was amazing!!!! It was so comfy that I had to ask them to... More 

Helpful?
Thank prettyjuls23
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for letting others know you enjoyed your stay and we look forward to seeing you again on your next visit to our area. More 

Tulsa, Oklahoma
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 23, 2015

Never stayed at a HIE. Expectations not great, somewhat based on reviews. However, my daughter and I were pleasantly surprised. Late Sept., 2015. When I called the manager, per invitation instructions, I expressed that, per reviews, I didn't want by an elevator & I'd heard higher floors were more quiet. A 4 star may seem high but let me explain.... More 

Helpful?
Thank PickyLadyGetsAround
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We apologize for the problem you encountered during your stay here but are glad to read you still enjoyed your stay. Thank you for taking the time to let others know. Hopefully we will see you again soon. More 

Orlando, Florida
Level Contributor
195 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 22, 2015 via mobile

The hotel is very nice. The breakfast was great and had a large selection to choose from. The food was warm and tasty. The amenities I. The hotel were standard, but the rooms were spacious and well maintained. The hotel had a Publix and several restaurants in the same lot.

Helpful?
Thank Jodi M
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for letting others know you enjoyed your stay here with your family. Your review is appreciated and we hope you will return again soon. More 

Miami, Florida
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

Clean rooms, pleasant staff. They put out a nice breakfast. Mary's Seafood nearby gives you a 10% discount if you show your room key. Hotel backs up to Expressway try to get a room in the front of the hotel. They also have a nice small pool and ample parking.

Helpful?
Thank anodynetr
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Your review of our hotel is appreciated and we hope you will be back to see us again soon. Thank you. More 

Orange Park, Florida
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 9, 2015 via mobile

Bed hard as a rock. Breakfast another story. Eggs tasted like powder eggs. Had a flashback, thought I was back in Vietnam and some of the ships I served on. Location too noisy. But the rest of the other services are good. I guess you get what you pay for.

Helpful?
Thank sosaa
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We regret to hear about your dissatisfaction in the hot breakfast you experienced and would like to let you know that we have been working hard to make certain our guests receive a breakfast that offers hot, fresh and healthy options. We take all feedback seriously, and sincerely regret that we did not meet your expectations. More 

Sanford, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2015 via mobile

This is a beautiful and well maintained property! I did encounter a minor problem entering the property. There is no true entrance. You must use the mini malls entrance to get to the property. At night, this is a bit of a problem because you have to u-turn and enter through the mini mall. Putting the navigation issues aside, this... More 

Helpful?
Thank domm1967
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

Thank you for letting us know how much you enjoyed your stay here and we hope to be seeing you again soon. More 

Jacksonville, Florida
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 15, 2015

We have stayed at this hotel numerous times and it is absolutely perfect! The renovations are beautiful. Hopefully, you will get to know Joseph and Samuel, who oversee the front desk. They are the kindest, most hospitable gentlemen you could possibly meet during your stay. The rooms are all re-done and are neat and clean with comfy bedding. The complimentary... More 

Helpful?
1 Thank pigport101
KanaHotelGroup, Manager at Holiday Inn Express Jacksonville South I-295, responded to this review

We are glad to be able to provide you with a comfortable place during your visits to our area. Thank you for saying so many nice things concerning our staff and we look forward to your next visit to our hotel the Holiday Inn Express Jacksonville South I-295. More 

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